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Internal ID
HEADSETS-159
In setup when same Bluetooth headset is connected to two Bluetooth supported devices and handling
several simultaneous calls Bluetooth LED continues to blink after calls are dropped.
Workaround: Plug out/in the headset.
For calls on Android devices connected over Bluetooth to L100 Headsets - the call doesn't hold when
HEADSETS-54
pug out Smart Release connector.
Workaround: Plug back the Smart Release connector to continue a call or hold the call from the
application.
The call doesn't auto-resume if unplug USB cable during active call and then plug back. The call is
HEADSETS-53
put on hold.
Workaround: Resume a call from the application
HEADSETS-52
L100 BT controller: Cannot reconnect to Android 8 device after USB plug out during active call.
Intermittent issue happens more often using Samsung Galaxy S8.
Workaround: Plug out/plug in the headset again
Smart Release connector
Problem: The Smart Release detection for multi-call scenarios is not supported which leads to an issue that for 3 and more
simultaneous calls the call will not be automatically resumed after plugging in Smart Release connector.
Impacts: L129/L139/L149 connected via Smart Release
Workaround: Resume the call on the phone.
Skype for Business for Mac OS
Due to specifics of Skype for Business on Mac OS taking exclusive control over USB headset there is a compatibility issues
running Skype for Business and Avaya Equinox on same Mac OS desktop. It is recommended to have one soft client
running at the same time to avoid interoperability issues. The list of issues discovered:
Internal ID
HEADSETS-
Skype for Business - The 1st call and 2nd calls are dropped when single press to call button on hook
328
switch during 2nd call ringing.
Workaround: answer calls from Skype
Equinox Mac OS | Call LED turns off and call control doesn't work after plugging in headsets to MAC
HEADSETS-
271
during active call.
Workaround: shut down Skype for Business
HEADSETS-
Intermittent | Cannot answer call from headset while the call is ringing with SFB
238
Workaround: short press the hook key of headset for 2 times.
Call LED and call control doesn't work with Avaya Equinox when connecting Skype for Business and
HEADSETS-
192
Avaya Equinox at same time.
Workaround: shut down Skype for Business
Call LED doesn't turn on when making outgoing call from Skype for Business
HEADSETS-
188
HEADSETS-
Intermittent: "Error during reading of settings" message when plugging in L159 to Mac
187
Workaround: shut down Skype for Business
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Issue Description
Issue Description
8
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