BE QUIET! BQT E9-700W User Manual page 18

Problem: After installing a new graphics card, the PC can no longer be turned on or crashes with
practically every opportunity:
You have installed a new higher performance graphics card in your system and now your PC no longer
starts or it seems to crash immediately with the first workload. The power supply weakly dimensioned
for your graphics card. Before making a purchase, please take a look at our watt configurator at www.
be-quiet.net. Here you'll find the right be quiet! power supply from our assortment
Important note: Should the power supply not work, please ensure that you have thoroughly read this
instruction manual and can preclude the problem causes listed here. Should the problems continue,
please contact our customer service immediately.
All incoming returns are checked by our RMA service. Should we determine that a power supply is
indeed free of error, it will be sent back to the customer. In addition, an all-included inspection for the
occurring expense is levied.
Should a defect arise in your be-quiet! power supply within the first twelve months from the date
of purchase, then please call our toll-free hotline to clarify the technical details and questions.
For smooth processing we require the following from you, submitted via fax, email or by post:
• One copy of the purchase receipt
• A brief description of the error
• The serial number for the power supply
• Your delivery address
Once your documents have been received we will send you a replacement power supply via DHL,
packaged in a post box. Please provide the DHL courier with the power supply you suspect is defective.
Please retain the cable management, accessories and original packaging yourself. These elements do
not need replacement.
This service is only available in Germany and France.
Please store your purchase receipt in a safe place; we cannot process guarantee claims without
a receipt!
What we require for you to process any and all guarantee work:
We need a copy of your purchase invoice, and a precise description of the malfunction, both of which
can be sent to us per fax, e-mail or post. After this you will receive a new power adapter from us. When
your new power adapter is delivered at your door by a DHL employee, please turn over of the defective
power adapter for return to Listan. Please check to ensure that the delivered package contains all listed
items.
9. ACCESSORIES
As part of the scope of delivery for the power supply, the following accessories are contained:
• Cooling device cable
• Operating handbook
• Cable ties
• Screws for mounting the power supply
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