Before Requesting Service - Toshiba VTW2187 User Manual

BEFORE REQUESTING SERVICE

If your unit does not work properly check the following before calling a service engineer.
SYMPTOMS
POWER
No power.
Recorder does not work
even though STANDBY
light is on.
TV BROADCAST RECEPTION
No picture, no sound.
Sound OK, poor picture.
Picture OK, poor sound.
Poor reception.
Poor colour or no colour.
VCR
Recording does not work.
Timer recording does not
work.
INDEX mark was not
registered.
Noise bars on screen.
Can not locate INDEX mark.
DVD
The playback picture has
occasional distortion.
56
5N40301A [E] P56-Back
CAUSE
The Mains lead is not connected.
Main power switch is OFF.
TIMER REC buttons is ON.
(TIMER REC indicator is on.)
Moisture condensation has formed inside recorder.
The Mains lead is disconnected.
Aerial connector is not connected or wires
are broken.
The ON/STANDBY button is off.
Possibly station trouble.
Possibly station trouble.
Aerial connector is not connected or wires
are broken.
Possibly local interference.
Possibly station trouble.
Possibly local interference.
Volume control set at minimum position.
Aerial connector is not connected or wires
are broken.
Possibly station trouble.
Aerial connector is not connected or wires
are broken.
Possibly station trouble.
Possibly local interference.
Colour control is not adjusted.
Protection tab on the cassette tape has been
removed.
Main power switch is OFF.
Clock is not set.
START/END time is not set correctly.
TIMER REC button is OFF.
Present time is not set correctly.
One-Touch Timer Recording (OTR) is ON.
INDEX mark was recorded at the beginning
of the tape.
Tracking is not adjusted.
Video heads are dirty.
The tape is worn or damaged.
The tape is worn or damaged.
The disc is dirty.
It is in fast forward or fast reverse playback.
56
SOLUTION
Connect Mains lead to AC outlet.
Set it to ON.
Set it to OFF.
(TIMER REC indicator is off.)
Wait for a few hours.
Connect the Mains lead to the AC outlet.
Check aerial connections or broken wires.
Press ON/STANDBY.
Try another channel.
Try another channel.
Check aerial connections or broken wires.
Move the aerial away from the source of
interference.
Try another channel.
Move the aerial away from the source of
interference.
Increase VOLUME control.
Check aerial connections or broken wires.
Try another channel.
Check aerial connections or broken wires.
Try another channel.
Move the aerial away from the source of
interference.
Adjust the colour settings.
Place an adhesive tape over the gap.
Set main power to ON.
Set the clock.
Set the START/END time correctly.
Set the TIMER REC button to ON.
Set the present time correctly.
After OTR recording, set the timer recording.
Let the tape run for a couple of seconds
before recording the first INDEX mark.
Adjust the TRACKING control.
Clean the video heads.
Try another tape.
Try another tape.
Eject the disc and clean it.
Some times a small amount of picture
distortion may appear. This is not a malfunction.
12/24/04, 4:51 PM
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