NOTE: Software usually
includes installation
instructions in its
documentation or on a
floppy disk or CD.
86
So l vi n g Pro b l em s
General Program Problems
A program crashes
S
E E T H E S O F T W A R E D O C U M E N T A T I O N
maintain websites with information that may help you solve the problem. Ensure
that you properly installed and configured the program. Reinstall the program if
necessary.
A program stops responding
E
—
N D T H E P R O G R A M
Simultaneously press
1
Click the Applications tab, and then select the program that is no longer
2
responding.
Click End Task.
3
Error messages appear
R
" E
M
E V I E W
R R O R
E S S A G E S
take the appropriate action. See the software documentation.
Resolving Other Technical Problems
G
D
S
O T O T H E
E L L
U P P O R T W E B S I T E
with general usage, installation, and troubleshooting questions. See "Dell
Technical Support Policy (U.S. Only)" on page 125 for a description of the
hardware and software support provided by Dell.
E -
D
— Go to support.dell.com and then click E-Mail Dell in the
M A I L
E L L
Communicate list. Send an e-mail message to Dell about your problem; you can
expect to receive an e-mail message from Dell within hours. See "Dell Technical
Support Policy (U.S. Only)" on page 125 for a description of the hardware and
software support provided by Dell.
— Many software manufacturers
.
"
80 — Look up the message and
O N P A G E
— Go to support.dell.com for help