Network Problems; General Program Problems; A Program Crashes; A Program Stops Responding - Dell Latitude D600 User Manual

Check the smart card —
Ensure that the smart card is recognized by Windows —
Windows 2000) icon in the Windows taskbar. Ensure that the smart card is listed.
If you have problems with a Dell-provided smart card —
If you have problems with a smart card not provided by Dell —
Network Problems
Fill out the Diagnostics Checklist
Check the network cable connector —
the network wall jack.
Check the network lights on the network connector —
green, try replacing the network cable. Amber indicates that the network adapter driver is loaded and the adapter is detecting activity.
Restart the computer —
Contact your network administrator —
General Program Problems
Fill out the Diagnostics Checklist

A program crashes

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
See the software documentation —
Ensure that you properly installed and configured the program. Reinstall the program if necessary.

A program stops responding

End the program
1. Simultaneously press <Ctr><Shift><Esc>.
2. Click the Applications tab, and then select the program that is no longer responding.
3. Click End Task.

A solid blue screen appears

Turn the computer off —
turns off. Press the power button again to restart the computer.
Windows XP
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Ensure that the smart card is properly inserted into the smart card slot.
Double-click the Safely Remove Hardware (Unplug or Eject Hardware in
Contact
as you complete these checks.
Ensure that the network cable connector is firmly connected to the connector on the computer and
Green indicates that the network connection is active. If the status light is not
Try to log on to the network again.
Verify that your network settings are correct and that the network is functioning.
as you complete these checks.
Many software manufacturers maintain websites with information that may help you solve the problem.
If the computer does not respond to a keystroke or a proper shutdown, press the power button until the computer
manuals search engine
Dell.
Contact the smart card manufacturer.