Transfer A Call; Transfer A Call Using Consultative Transfer; Cancel A Transfer - Polycom RealPresence Trio 8500 Full User Manual

Transfer a Call

How you transfer a call on Polycom Trio 8500 varies depending on the default transfer type.
Procedure
1. During a call, do one of the following:
When the default type is Blind, select Transfer
or Contacts.
When the default type is Consultative, tap Menu
contact from Recent Calls or Contacts.
The call is transferred automatically.

Transfer a Call using Consultative Transfer

How you transfer a call using Consultative Transfer varies depending on the default transfer type set on the
Polycom Trio 8500 system.
Procedure
1. During a call, do one of the following:
If the default type is Consultative, select Consult
Calls or Contacts. Select Complete Transfer
If the default type is Blind, tap Menu
Recent Calls or Contacts and select Complete Transfer

Cancel a Transfer

If a contact does not answer the transfer or you want to remain speaking with the contact on your line, you
can cancel the transfer before it is complete.
Procedure
1. Select Cancel.
The call is not transferred and becomes active.
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and dial a number or select a contact from Recent Calls
and select Transfer
and dial a number or select a contact from Recent
after speaking with the contact.
and select Consult . Dial a number or select a contact from
after speaking with the contact.
Horizon | Polycom RealPresence Trio 8500 Full User Guide
. Dial a number or select a
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