Polycom VoiceStation 300 - Conference Phone Manual

Introduction

Thank you for choosing Polycom's VoiceStation™ 300. VoiceStation™ 300 uses Polycom's unique Acoustic Clarity Technology to provide clear, full-duplex, two-way voice communication for your meetings. In addition, VoiceStation™ 300 adapts dynamically to the room environment to eliminate echoes and clipping. Three built-in microphones pick up sound all around the room so you can speak naturally and be easily understood.
Please review this User Guide before using the phone. Save this User Guide for future reference.
Please take a moment now to complete and mail your VoiceStation™ 300 registration card, or register online at www.polycom.com.

Parts List

Note: Refer to Quick Start Guide for additional information.

For Best Performance

• Place VoiceStation™ 300 in the center of a table or desk.
• Locate VoiceStation™ 300 in a room with soft furnishings such as carpets, curtains, and sound-absorbing walls and ceilings.
• Keep papers and other objects away from your SoundStation™ 300.
• Speak at normal volume.
• Speak toward your VoiceStation™ 300.

Installing VoiceStation™ 300

1. Connect one end of the long console cable to the bottom of the phone.
   
2. Insert the Power Supply plug into a nearby electrical outlet.
3. Connect the other end of the long console cable to the bottom of the Power Supply. VoiceStation™ 300 will run a brief selftest, and then you will hear a tone. If you don't hear the tone, verify that the outlet is working and the power is switched on.
4. Connect the short telephone cable to the Power Supply. Your System Administrator can help you to identify a standard analog phone line.
   
5. Connect the other end of the short telephone cable to a jack wired for a standard analog phone line.
   • Do not plug the VoiceStation™ 300 into a digital telephone network. Doing so may damage the phone.
     
6. Place VoiceStation™ 300 in the center of the room on a flat, stable surface and press the Volume Up and Volume Down buttons to adjust the Ringer.
   • The Ringer has three modes: High, Low, and Off. The Ringer sounds when you press the Volume buttons to indicate current status.
     • When the On/Off indicator light is on, the Volume buttons control the sound level of the speaker.
     • When the On/Off indicator light is off, the Volume buttons control the ringer volume.
7. Press the On/Off button to obtain a dial tone.
   • If you do not hear a dial tone, you may not be connected to an analog telephone line. For assistance, contact your System Administrator.

Using VoiceStation™ 300

Keypad

Dialing a Number

Example:

Answer a Call

Press the button when VoiceStation™ 300 rings.

Adjust Speaker Volume

When a call is in progress, press the Volume Up or Volume Down button to adjust the sound level.

Microphone Mute

Press the Mute button to turn off the microphones and prevent the other party from hearing your conversation. The red indicator lights near the microphones will be on. The speaker is still active and you can hear the other party. Press the Mute button again to resume two-way communication. The red indicator lights will go out.

Place a call on Hold

Press the Hold button to place a call on hold. The red indicator lights near the microphones will blink. Press the Hold button again to resume two-way communication. The red indicator lights will go out.

Special Features

Your telephone system may provide special features such as Call Waiting, Conference, or Transfer which can be accessed by pressing the Special Features key. Ask your System Administrator for more information on special features available with your phone system.

End a Call

Press the On/Off button to end the call.

Redial

Press the Redial button.

Record a Conversation

Plug the end of a cable with RCA-type connectors into the Aux Out jack on the Power Supply. Plug the other end of the cable into the Aux In jack of your tape recorder.

Private Conversations

Plug a telephone into the data port on the SoundStation 300 wall module. Press the Hold button to place the call on hold, then pick up the receiver of the telephone connected to the data port. You may also connect a fax machine or computer modem to the data port.

Maintenance

Clean the VoiceStation™ 300 with a soft, dry cloth. Do not use alcohol- or petroleum-based cleaners.

Troubleshooting

No Dial Tone

• Check that all connections are correct and tight.
• Make sure the short cable is connected to a standard analog phone line.
• Try a different telephone line.

Phone Does Not Ring

• Adjust the Ringer with the Volume up button.

Short Silences, Echoes, or Clipped Speech

• Do not move VoiceStation™ 300 while it is in use.
• Keep your hands away from the phone during calls.
• Keep papers, cups, coffee pots, and other objects away from the phone.
• At the beginning of a call, allow each speaker present to speak in turn for a few moments to enable the phone's electronics to adjust to the acoustic environment.
• The other party may be using low quality equipment or a half-duplex conference bridge, in which case there is no solution.

Muffled or "In a Well" Reception

• Speak closer to the phone so that the microphones pick up your speech more accurately.
• Add more sound absorbency to the room.

Excessive Noise

• Noisy equipment such as a computer or fan may make it difficult to hear the other party. Both parties should turn off noisy equipment.
• Try calling again to see if a different line provides a better connection.

Physical Damage

• If physical damage is severe enough that the internal parts become visible, disconnect the VoiceStation™ 300 immediately.
• Do not reconnect to the network until the VoiceStation™ 300 has been repaired.

Documents / Resources

References

• Poly | Video Conferencing, Conference Phones & Headsets | Poly, formerly Plantronics & Polycom

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Polycom VoiceStation 300 - Conference Phone Manual