Section - Installation
Base Unit
The base unit is a dedicated device connected to your office LAN. It's an essential component because it handles the
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Response Point
phone system. The base unit is managed using Administrator, where you can back it up,
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change settings, and monitor events and errors, among other tasks.
Viewing the Event Log
The event log details errors, warnings, and information about activity on the base unit. For example, you can see when
an internal error occurred or when a restore or upgrade action was completed. You can also see when an employee
attempted to log on with an incorrect password and other such events.
Some events are monitored in other parts of the program, as well as in the event log. For example, space allocated to
voicemail is reported under Storage Space Use on the Base Unit page.
To view the event log:
1. Click the Base Unit button.
2. In the Tasks panel, under Status, click View Event Log.
3. Review the event summary and list of events.
4. Filter the events, as needed, using options in the Show list.
5. Click Base Unit Performance for more information about the base unit.
Note: To see more details about an event, double-click the row in which it appears.
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