Section - Installation
Specifying a Group Name
Callers to the phone system may request to speak with your group by using a variety of names. You can specify these
alternatives so that incoming calls are sent to the correct extension number. For example, callers may request to speak
to "Accounting" or "Billing."
To specify a group name for incoming calls:
1. On the Settings menu, click Identification.
2. In the Name box, type the term callers will mostly likely use when calling your group.
3. In the Alternate name 1 and Alternate name 2 boxes, type other group names, if necessary.
4. Click OK in the User Properties dialog box.
Specifying a Job Role Name
Callers to the phone system may request to speak with someone serving in a job role by using a variety of names.
You can specify these alternative names so that incoming calls are sent to the correct extension number. For example,
callers may request to speak to the "Receptionist" or "Secretary."
To specify job role name for incoming calls:
1. On the Settings menu, click Identification.
2. In the Name box, type the term callers will most likely use when calling this user.
3. In Alternate name 1 and Alternate name 2 boxes, type other job role names, if necessary.
4. Click OK in the User Properties dialog box.
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