MCZ CUTE AIR 8 M1 Use And Installation Manual page 63

32-TROUBLESHOOTING
ANOMALY
The product works for a few minutes
and then switches off.
Pellets accumulate in the brazier, the
glass of the door gets dirty and the
flame is weak.
The smoke extractor motor is not
working.
The convection air fan never stops.
Technical Dept. - All rights reserved - Reproduction prohibited
POTENTIAL CAUSES
Start-up phase is not completed.
Temporary power cut.
Clogged smoke duct.
Faulty or broken temperature probes.
Insufficient combustion air.
Damp or unsuitable pellets.
Faulty smoke extraction motor.
No power to the appliance.
The motor is faulty.
Defective circuit board.
The control panel is broken.
Thermal probe defective or broken.
Faulty fan.
The product has not reached the shutdown
temperature yet.
SOLUTIONS
Repeat the ignition stage.
Repeat ignition.
Clean the smoke duct.
Check and replace the probes.
Make sure that the air inlet in the room is
fitted and clear.
Clean the brazier and check that all the
holes are clear.
Perform a general cleaning of the
combustion chamber and the smoke duct.
Check the condition of the door gaskets.
Change the type of pellets.
Check the motor and replace it, if
necessary.
Check the mains voltage and the
protection fuse.
Check the motor and capacitor and replace
them, if necessary.
Replace the electric board.
Replace the control panel.
Check the probe and replace it, if necessary.
Wait a few minutes and check motor
operation, replace it if necessary.
Wait.
63