Kohler K-12345M Homeowner's Manual page 15

Troubleshooting (cont.)
Troubleshooting Table
Symptom
5. Auxiliary music does not
work.
(Optional) Chromatherapy Troubleshooting Table
Symptom
Chromatherapy lights do
1.
not work.
Kohler Co.
Probable Cause
C. Control amplifier or heated
surface control does not work.
D. User interface does not work.
A. Power to the control amplifier is
not on.
B. Control amplifier must be reset.
C. Auxiliary-in or user interface
cable connections are loose or
damaged.
D. Auxiliary music source option is
not selected on the user
interface.
E. Vibracoustic sound is muted on
the user interface.
F. Vibracoustic intensity is turned
down on the user interface.
G. Control amplifier or heated
surface control does not work.
H. User interface does not work.
Probable Cause
A. Power to the control amplifier is
off.
B. Control amplifier must be reset.
C. Chromatherapy feature has not
been selected on the user
interface.
D. Chromatherapy or user interface
cable connections are loose or
damaged.
E. Control amplifier does not
work.
15
Recommended Action
C. If the red LED on the control
amplifier does not blink following
restart, check the control amplifier
and/or heated surface control and
replace as needed.
D. Check the user interface. Replace as
needed.
A. Reset the circuit breaker to the
control amplifier, then check the
electrical power supply and
connections.
B. If the red LED on the control
amplifier is not blinking, unplug the
control amplifier for 30 seconds,
then plug in and restart.
C. Inspect the cables between the user
interface, heated surface control,
and control amplifier. Secure
connections or replace cables as
needed.
D. Select the auxiliary music option on
the user interface.
E. Touch the [Mute] icon on the user
interface to turn off the mute
setting.
F. Turn up the vibracoustic intensity
on the user interface.
G. If the red LED on the control
amplifier does not blink following
restart, check the control amplifier
and/or heated surface control and
replace as needed.
H. Check the user interface. Replace as
needed.
Recommended Action
A. Reset the circuit breaker to the
control amplifier, then check the
electrical power supply and
connections.
B. If the red LED on the control
amplifier is not blinking, unplug
the control amplifier for 30
seconds, then plug in and restart.
C. Select the Chromatherapy feature
on the user interface.
D. Inspect the cables for loose
connections or damage. Secure or
replace cables as needed.
E. If the red LED on the control
amplifier does not blink following
restart, check the control amplifier
and replace as needed.
1212240-5-B