Components; Troubleshooting - Kohler K-12345M Homeowner's Manual

Transducers
Experience Data
Module Location
AC Power
Chromatherapy
Lights

Components

Troubleshooting

NOTE: For service parts information, visit your product page at www.kohler.com/serviceparts.
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4KOHLER.
Troubleshooting Table
Symptom
1. No sound; no experiences
are functioning.
Kohler Co.
Control Amplifier
Chromatherapy
Control
Probable Cause
A. Power to the control amplifier is
off.
B. Control amplifier must be reset.
C. Experiences data module
connection is loose or damaged.
D. An experience has not been
selected on the user interface.
E. Vibracoustic intensity is muted
on the user interface.
Heated Surface
Red
LED
User Interface
Red
LED
Heated Surface
Control
Recommended Action
A. Reset the circuit breaker to the
control amplifier, then check the
electrical power supply and
connections.
B. If the red LED on the control
amplifier is not blinking, unplug the
control amplifier for 30 seconds,
then plug in and restart.
C. Inspect the data module for loose
connection or damage. Secure the
connection or replace the module as
needed.
D. Select an experience.
E. Touch the [Mute] icon on the user
interface to turn off the mute
setting.
13
AC Power
Junction
Box
Heated Surface
Power Supply
1212240-5-B