Kohler K-12345M Homeowner's Manual page 14

Troubleshooting (cont.)
Troubleshooting Table
Symptom
Music is distorted
2.
(undesirable resonance)
when vibracoustic
functions are on.
User interface does not
3.
light up.
4. User interface lights up
but does not work.
1212240-5-B
Probable Cause
F. User interface cable connections
are loose or damaged.
G. Control amplifier or heated
surface control does not work.
H. User interface does not work.
A. Intensity setting is too high on
the user interface.
B. Transducers on the back surface
of the bath are in direct contact
with framing, joists, or other
materials.
C. One or more transducers on the
back surface of the bath are
loose.
D. The bath is making direct
contact with framing, joists, or
other materials.
A. Power to the control amplifier is
not on.
B. Control amplifier must be reset.
C. User interface cable connections
are loose or damaged.
D. Control amplifier or heated
surface control does not work.
E. User interface does not work.
A. Control amplifier must be reset.
B. User interface cable connections
are loose or damaged.
Recommended Action
F. Inspect the cables between the user
interface, heated surface control,
and control amplifier. Secure
connections or replace cables as
needed.
G. If the red LED on the control
amplifier does not blink following
restart, check the control amplifier
and/or heated surface control and
replace as needed.
H. Check the user interface. Replace as
needed.
A. Turn down the intensity setting on
the user interface.
B. Remove or reposition any materials
that are making direct contact with
the transducers.
C. Rotate the loose transducer(s)
clockwise with your fingers until
tight. Do not overtighten.
D. Identify the point of contact and
correct it. The bath must not make
contact with any framing or support
materials.
A. Reset the circuit breaker to the
control amplifier, then check the
electrical power supply and
connections.
B. If the red LED on the control
amplifier is not blinking, unplug the
control amplifier for 30 seconds,
then plug in and restart.
C. Inspect the cables between the user
interface, heated surface control,
and control amplifier. Secure
connections or replace cables as
needed.
D. If the red LED on the control
amplifier does not blink following
restart, check the control amplifier
and/or heated surface control and
replace as needed.
E. Check the user interface. Replace as
needed.
A. If the red LED on the control
amplifier is not blinking, unplug the
control amplifier for 30 seconds,
then plug in and restart.
B. Inspect the cables between the user
interface, heated surface control,
and control amplifier. Secure
connections or replace cables as
needed.
14 Kohler Co.