Grandstream Networks WP820 Manual

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Do Not Disturb is enabled

To disable the DND mode, Access LCD Menu → Settings → Call Settings→ Do not disturb

and set Do not disturb to Off.

You can also disable Do not disturb from the user access home page. Toggle the page to the

right and access the quick user page. See Figure 11 below:

Call Forwarding is enabled

To disable call forwarding, follow the steps below:

1. Press Menu to bring up operation menu.

2. Use arrow keys to reach Settings → Call Settings→ Call forward.

3. Select which account will be enabling the call forwarding feature and navigate to "Call

forwarding".

4. Set "Call Forward" to "Off" and then press the "Save" button.

Wi-Fi is disabled

To turn on/off Wi-Fi, follow the steps below:

Common Issues for Grandstream WP820

Page 1 Common Issues for Grandstream WP820 Do Not Disturb is enabled To disable the DND mode, Access LCD Menu → Settings → Call Settings→ Do not disturb and set Do not disturb to Off. You can also disable Do not disturb from the user access home page. Toggle the page to the right and access the quick user page.
Page 2 The right page is providing the users quick access to Wi-Fi, Bluetooth and DND option and configuration. You can turn on/off the option using the middle softkey. Note: If Wi-Fi is Off, you will see an Off indication on the status icon. Weak Wi-Fi Reception The portable may not have the best calling performance or not work due to a weak Wi-Fi signal.