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Problem
Cannot read
compact disc.
Cannot eject
compact disc.
A-4
Troubleshooting
CD-ROM Drive Problems and Solutions
Possible Cause
The CD is not properly
seated in the drive.
The CD has been loaded
upside down.
The CD may be dirty or
scratched.
CD is not properly loaded in
the drive.
No power to the MCD.
Solution(s)
Eject the CD, press down
on the CD firmly to
correctly set in the drive,
then reload.
Eject the CD, turn it over,
then reload.
Load another CD.
Turn off the computer and
insert a thin metal rod into
the manual eject hole and
press firmly (a straight-
ened paper clip can be
used). Slowly pull the tray
out from the drive until the
tray is fully extended, then
remove the CD.
(See Chapter 3 for detailed
instructions.)
Use the above procedure
to manually eject the CD.
(See Chapter 3 for detailed
instructions.)