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Product Support Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales:
Applications Engineering
Sales
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help, please contact ADT-
RAN Technical Support and have the unit serial number available.
Technical Support
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordinate
with the Customer and Product Service (CAPS) department to issue an RMA number. For information
regarding equipment currently in house or possible fees associated with repair, contact CAPS directly at
the following number:
CAPS Department
Identify the RMA number clearly on the package (below address), and return to the following address:
ADTRAN Customer and Product Service
6767 Old Madison Pike
Progress Center
Building #6 Suite 690
Huntsville, Alabama 35806
RMA # _____________
(800) 615-1176
(800) 827-0807
(888) 4ADTRAN
(256) 963-8722
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