Zte Straight Talk Z288L Manual page 20

Talk's discretion. If You notify us that your ST Hotspot or BYOT device is lost or stolen, your account will
be deactivated and any unused Service balance will be lost and will not be transferred. Some functions and
features referenced in the manufacturer's manual provided with your ST Hotspot or your personal BYOT
device may not be available with the Straight Talk service. After activation, You should retain your activation
and device materials, and specifications for future reference. You will need these in the event You need to
reactivate your ST Hotspot or BYOT for any reason. Not all tablets or devices are compatible with Straight
Talk BYOT service. Compatible tablets include most GSM or CDMA tablets. Tablets with Wifi functionality
only cannot be activated on BYOT.
2. Please note that You have no ownership rights to any IP address or any other identifier associated with
your Service and You acknowledge and agree that we may change any such IP address or other identifier
associated with your Service at any time without prior notice to You.
3. Plan rates, features, functionality and other product specifications are subject to change without notice or
obligation. All data amounts as quoted are approximate. Plans are available at Wal-Mart stores and online at
StraightTalk.com and Walmart.com. You may be charged applicable taxes and fees at the time of purchase
in certain areas. Each Plan comes with a specified amount of Service (data and Service days) as disclosed at
the time of purchase. Service begins on the day You add the Services to your ST Hotspot or BYOT device or,
if the Plan is placed in your Reserve, then on your Service End Date. Plans do not expire except as specifically
permitted by law. See below for more information regarding Reserve.
4. MOBILE HOTSPOT AND BYOT DATA SERVICE PLANS: Plans includes the following service options: 1 GB
Data (30-day), 2 GB Data (30-day), 4 GB Data (60-day), 5 GB Data (60-day) and 7 GB Data (60-day). Plans
are subject to change. Plans are for use with ST Hotspots and BYOT only. Non-Hotspot Plans, for use with
other Straight Talk products, will not work with ST Hotspots or BYOT. Plans include data and Service days
only. Voice, text and messaging services are not provided or included.
5. HOTSPOT RESTRICTIONS AND LIMITATIONS: While up to five (5) devices may be connected to your ST
Hotspot at one time, a single connected device will experience optimal speeds. Performance will be reduced
if multiple devices access data through the ST Hotspot simultaneously. Actual data speed, availability and
coverage will vary based on device capabilities, usage, your location and network availability. Service is not
available while roaming.
6. Your ST Hotspot and BYOT device or service has security limitations. Straight Talk is not responsible for
any breach or loss of security from your ST Hotspot or connected device. Your device may not be password
protected as a default. You are responsible for adding password protection, if available on your device. Some
functions and features referenced in the User Guide provided with your ST Hotspot or a device connected to
your ST Hotspot or your BYOT device may not be available.
7. DATA USAGE: Data usage is measured in bytes, kilobytes (KB), megabytes (MB) and gigabytes (GB). Bytes
are rounded up to the next KB with rounding occurring during and/or at the end of the data session. All data
that is directed to your device's internet address, including data sessions that You do not initiate or complete,
are counted against your data usage. Examples of data that will count as part of your data usage are: sending
or receiving email, documents, pictures or other files; multimedia streaming (music and video); file uploads
and downloads; gaming services, graphics and applications; web page graphics (including logos, pictures,
banners, advertisements and updates to any of the aforementioned); automatic device updates and any other
automatic updates; any additional data necessary in order to access, transport and route files on the network;
data associated with incomplete or interrupted downloads; and data associated with unsuccessful attempts
to upload or download a file, reach a website, use an application or complete an online form or purchase;
and any data that is re-sent (such as when refreshing a page or browser). Data usage includes all data that
is downloaded, even though You may not have listened to or watched the entire download. The data that is
consumed and applied against your data usage is in addition to any charges you may incur for purchased
data content (such as the cost associated with purchasing music, games, apps, movies, etc.). The amount of
data consumed and calculated as your data usage will vary significantly even with respect to identical actions
and data sessions. Estimates of data usage such as the size of downloaded files are not accurate indicators
of actual data consumed during a session.
V. LIMITED WARRANTY
A new Straight Talk Wireless Phone, Home Phone or Hotspot is covered by a one year limited warranty, set forth
below, administered by Straight Talk. A reconditioned Straight Talk Wireless Phone (other than an iPhone), Home
Phone or Hotspot also has a one year limited warranty provided by Straight Talk and all Straight Talk accessories
and reconditioned iPhones have a 90-day limited warranty against defects in materials and workmanship under
normal use by the purchaser. You may obtain warranty service directly from Straight Talk.
New Apple products are covered by a one-year Limited Warranty offered and administered by Apple. Please see
apple.com for more information.
How to obtain Warranty Service. To obtain warranty service from Straight Talk on a new or reconditioned
Product or Straight Talk accessories purchased from Straight Talk or Wal-Mart, please contact Technical Support
at 1-877-430-CELL (1-877-430-2355). If your problem cannot be resolved over the phone, our Straight Talk
technicians will provide you with a Ticket Number, which you will use to send your phone and/or accessories to
the designated Straight Talk Service Center for repair or replacement, at Straight Talk's discretion.
Terms of Limited Warranty. Straight Talk warrants to you, the Customer, that your Straight Talk Wireless Phone,
Home Phone or Hotspot ("Product") is free from defects in material and workmanship that result in Product
failure during normal usage, according to the following terms and conditions:
1. The limited warranty for the Product extends for one (1) year beginning on the date of the purchase of
the Product.
2. The limited warranty extends only to the original purchaser ("Consumer") of the Product and is not
assignable or transferable to any subsequent purchaser/end-user.
3. The limited warranty extends only to Consumers who purchase the Product in its original packaging from
an authorized dealer.
4. During the limited warranty period, Straight Talk will replace or repair, at Straight Talk's sole option, any
defective Products or parts (except as excluded below), or any Products or parts that will not properly
operate for their intended use (except as excluded below) with new or refurbished replacement Products or
parts if such replacement or repair is needed because of Product malfunction or failure during normal usage.
Straight Talk may, at its sole discretion, replace the Product with a refurbished phone of the same model if
available, or if not available, of a comparable model of phone. The limited warranty does not cover loss of
personal information, passwords, contacts, music, ringtones, pictures, videos, applications or other content,
memory cards, software, defects in appearance, cosmetic, decorative or structural items, including framing,
and any non-operative parts. Straight Talk's limit of liability under this limited warranty is the actual cash
value of the Product at the time the Consumer returns the Product to Straight Talk for repair, determined by
the price paid by the Consumer for the Product less a reasonable amount for usage. Straight Talk shall not
be liable for any other losses or damages. These remedies are the Consumer's exclusive remedies for breach
of warranty.
5. Upon request from Straight Talk, the Consumer must prove the date of the original purchase of the Product
by a dated bill of sale or dated itemized receipt.
6. The Consumer shall have no coverage or benefits under this limited warranty if any of the following
conditions are applicable:
a) The Product has been subjected to abnormal use, abnormal conditions, improper storage, exposure to
moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse,
neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Straight
Talk, including damage caused by shipping.
b) The Product has been damaged from external causes such as collision with an object, or from fire,
flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an
Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by
computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection
to other products not recommended for interconnection by Straight Talk.