Zte Straight Talk Z288L Manual page 18

International Long Distance Card (the "Unlimited ILD Card") or Straight Talk Pay As You Go International Long
Distance Prepaid Calling Service ("Paygo ILD Service") (collectively, "Straight Talk ILD Service"). By purchasing
or using the Unlimited ILD Card or the ILD Service, the user (or "You") accept/s the rates, terms, and conditions
("Terms") set forth below as such Terms are updated from time to time on our Website.
1. Straight Talk ILD service is an independent service from your Straight Talk Wireless Service and must be
purchased separately. If you are on the Straight Talk All You Need Plan, your Straight Talk Wireless Service
minutes will be deducted when using the Straight Talk Pay As You Go International Calling Service.
2. STRAIGHT TALK UNLIMITED ILD CARD INTENDED USE: The Straight Talk Unlimited ILD Card is intended
for live dialogue between, and initiated by two individuals for personal use and not for commercial use
or resale. Personal use is defined as calls originated by the owner of the cell phone (mobile phone) and/
or handset to an international destination to initiate conversation between two individuals. It may not be
used for any other purpose including, but not limited to, conference calling, monitoring services, data
transmissions, transmission of broadcasts, transmission of recorded material, interconnection to other
networks, telemarketing, autodialed calls, other commercial uses, or other connections that do not consist
of uninterrupted live dialogue between two individuals. The service is not for commercial use or resale.
Loaning or renting your handset (mobile phone or cell phone) or service to other persons for their use or
calling, hosting, establishing or maintaining a Chat Line is not considered personal use. We will presume a
customer is engaged in non-personal use in violation of our terms and conditions if their international long
distance calling usage exceeds three times the average usage of our ILD subscriber base, and we reserve
the right to suspend, terminate or restrict your services with no prior notice.
3. The Straight Talk Unlimited ILD Card will allow you to place calls to select destinations internationally. It
will not allow you to place calls to all destinations or to all countries. The service excludes calls to higher
cost cellular and wireline, non-geographic and premium numbers. The destinations which are available
may change without notice at any time. The Straight Talk Unlimited ILD Card is not a substitute for regular
international calling services. The Straight Talk Unlimited ILD Card excludes certain call types such as calls
to non-geographic and premium numbers. In order to determine if your destination of choice is available on
the service, you may check our website at straighttalk.com/unlimitedinternational. Each mobile phone will be
allowed to call up to 15 unique destination numbers per 30-day period. The 15 unique destination numbers
automatically resets when the Account is renewed each service period. You can review your destinations at
straighttalk.com/internationalcalling. If you want to call a destination or telephone number which is not part
of this Unlimited ILD Service, you may purchase and utilize a prepaid international $10 Global card.
4. IMPORTANT NOTICE FOR CUSTOMERS CALLING MEXICO: Calls to cellular phones in Mexico are limited to
400 minutes every 30 day service period.
5. Straight talk will presume certain usage, dialing or calling patterns to indicate that you are using the ILD
Service in violation of these Terms and Conditions and We reserve the right to suspend, terminate or restrict
Your Services without prior notice. If You believe that We are in error, You may contact customer Service
at 1-877-430-2355 and depending on the circumstances, We may reactivate Your Unlimited ILD Service. If,
however, You continue Your usage, dialing or calling patterns that We deem connote non-personal use in
violation of these terms and conditions, We reserve the right to suspend, terminate or restrict Your Services
with no prior notice. You will not receive a refund if your service is terminated for violating these terms
and conditions.
6. International telephone service may be provided by other carriers, many of whom Straight Talk may not have
a direct contractual relationship or service level agreements. In addition, the service provided by these third
parties may not be the same as service provided in the United States or by other international long distance
carriers. Events beyond our control may affect the availability and/or quality of service.
7. PURCHASING AND REGISTERING STRAIGHT TALK PAY AS YOU GO ILD SERVICE: In order to use Straight
Talk Pay as you go International Calling Service, you must purchase the international calling service through
your Straight Talk "My Account" Pay As You Go International Calling Service feature found at straighttalk.
com and register each phone from which the International calls will be made. You may place an international
long distance call using the ILD Service from a registered phone by calling 1-855-787-8855 and following the
system instructions. If you need assistance or to report a problem, inquire about international rates, charges,
access numbers and/or country codes, please call Customer Service at 1-877-430-2355 from 8am-12am 7
days a week.
8. PLEASE NOTE: International long distance rates and charges will vary and are subject to change without prior
notice. Straight Talk ILD Service is not intended for intrastate dialing in the US, to place calls to area codes
500, 700, 800, 888, 877, 866, 855, 900, 976, 411 or 555, nor to place certain toll-free, operator-assisted,
third-party billed, directory assistance or collect calls.
9. $10 Global Service Card.
a. All Plans are subject to the ILD Term and Conditions of Service. The rates to specific countries, regions
or cities are available at straighttalk.com/internationalcalling. All rates are subject to change at any time
without prior notice. Calls are billed in one-minute increments. Expiration period of 180 days after last
purchase or 30 days after the Straight Talk Wireless subscriber's mobile service is suspended.
b. Adding a $10 Global Card: You may refill your $10 balance in $10 increments on the straighttalk.com
website either when you 1) purchase a service card or 2) visit my account and elect to buy another card
or 3) visit straighttalk.com/internationalcalling and select the $10 card option. The mobile phone number
you provide when purchasing this international calling card will be the service line that is permitted to dial
internationally. You are responsible for preventing the unauthorized use of Your Account and the Service, and
You are responsible for any reduction in value of Your Account arising out of authorized and unauthorized
use. Your Global Card airtime will expire after 180 days of non-use, or after 30 days of inactive Straight
Talk service."
10. Suspending/Canceling the Service: You agree not to use the Service for any unlawful, abusive, or fraudulent
purpose, including, for example, using the Service in a way that (1) interferes with Our ability to provide the
Service to You or to other customers; or (2) violates applicable law or this Agreement; or (3) avoids Your
obligation to pay for the Service; or (4) is not for consumer use. You agree not to resell the Service or to use
the Service for any unlawful or abusive purpose or in such a way as to create damage or risk to Our business,
reputation, employees, facilities, third parties or to the public generally.
11. Your ILD Service will only work when you have a positive balance in your service account. You may refill
your account by adding credit under the "Buy Time now" feature. You may also enroll in the auto-recharge
feature where your credit card will be charged the selected amount once the balance reaches the minimum
of $2.00 depending on the maximum number of recharges you select.
12. Charges for ILD Calls: Call times for each call are rounded up to the next whole minute and billed in full
minute increments. Per call charges are rounded up to the next whole penny. You will be charged for calls
based upon the rates that are effective as of the date and time you place the call.
13. No representation or warranty, express or implied, is made regarding the number of minutes available for
calls to a particular country or, after having placed a call, the remaining number of minutes available for calls
to any particular country.
14. You are responsible for safeguarding your ILD Service Account and information. Straight Talk is not
responsible for and will not issue credit for unauthorized use.
15. If you elect to enroll in the auto-recharge program, you authorize Straight Talk to charge your credit or debit
card for all charges associated with your Pay as you go International Calling Service. You agree to pay all
charges posted by Straight Talk in accordance with the applicable terms of your credit or debit card. You
further agree that Straight Talk may assess a $10 fee, or such other fee as authorized by law, each time
a payment is declined by your credit card issuer. You acknowledge your agreement to these terms when
you sign up for the auto-recharge program and at subsequent intervals in accordance with the terms and
conditions of the service you select. You may review your payment history for the past six (6) months at any
time by accessing your "My Account" on the Straight Talk website.
16. LOST OR STOLEN PHONE: If your Straight Talk phone is lost or stolen, you must notify the Straight Talk
Customer Care Center immediately to cancel your Pay as you go International Calling Service. Straight Talk
is not liable for any usage activity posted to your account.
17. COUNTRIES YOU MAY CALL USING YOUR STRAIGHT TALK ILD SERVICE: You will find a complete list of
countries and calling rates by accessing the Straight Talk "My Account" International Calling Service feature
found at straighttalk.com.