Paper Does Not Feed Properly; Paper Jams - Canon PIXMA iP6310D Series Quick Start Manual

Troubleshooting

Paper Does Not Feed Properly

Problem Possible Cause
Paper Does Not Inappropriate type
Feed Properly of paper is being
used
Paper feed roller is
dirty
Paper is loaded
incorrectly

Paper Jams

Problem Possible Cause
Paper Jams Landscape credit
card-sized paper
jams inside the
printer
Paper jams in the
paper output slot/
auto sheet feeder
Paper is loaded
incorrectly
26
• Check to see if the paper you are printing on is too thick or curled.
See "Print Media to Avoid Print Media to Avoid Print Media to Avoid" on page 4. Print Media to Avoid
• Check if the paper exceeds the load limit mark. If it exceeds, load less paper.
See "Loading Plain Paper Loading Plain Paper Loading Plain Paper" on page 6. Loading Plain Paper
Clean the paper feed rollers.
Refer to "Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface
is Scratched" in the Direct Printing Guide .
Load in the portrait orientation regardless of the print direction of the auto sheet
feed.
Ensure that paper is loaded correctly. Pinch the paper guide and slide it against
the paper stack. See "Loading Paper Loading Paper" on page 4.
Loading Paper Loading Paper
Remove the paper inside of the printer. Refer to " " " " Paper Jams" in "Troubleshooting"
section of the Direct Printing Guide .
Check to see if the paper is loaded correctly, and set the paper guide for the
loaded paper correctly.
See "Loading Paper Loading Paper" on page 4.
Loading Paper Loading Paper
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