Page 2 92/31/EEC), both as amended by Directive 93/68/EEC. Copyright Copyright © 1998 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language...
Page 3 Zsoft Corporation. ™ is a trademark of Caere Corporation. As an NERGY determined that the MultiPASS C50 meets the Energy Star guidelines for energy efficiency. NERGY ® Office Equipment Program is an are registered trademarks of ®...
Page 4 Important Information for Users in the United Kingdom Approval Number 607676 Your Canon MultiPASS C50 has been approved against the requirements of NTR3 for use in the UK. The CE mark is applied in respect of the requirements of 72/23 EEC and 89/336 EEC.
Page 5: Emc Directive
EMC Directive This equipment has been tested in a typical system to comply with the technical requirements of the EMC directive. Use of a shielded cable is necessary to comply with the technical requirements of the EMC Directive. For your safety (Australia only) To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively earthed through the normal household wiring.
Page 6 4. To relocate this equipment please. l) Disconnect the equipment from the Telecom connection. 2) Disconnect the equipment from the power source. 3) Reconnect the equipment to the power source. 4) Reconnect the equipment to the Telecom connection. 5. If the supply cord of this equipment is damaged, it must be replaced by the special cord (Parts No.: HH2-1910).
Page 7: Table Of Contents
Attaching the Document Support ... 2-12 Attaching the Output Tray Extension ... 2-13 Making Connections... 2-14 Connecting the MultiPASS C50 to Your PC ... 2-14 Connecting the Telephone Line ... 2-16 Connecting the Optional Handset, a Telephone, or Answering Machine ... 2-17 Connecting the Power Cord ...
Page 8 Printing on FS-101 Fabric Sheets ... 2-52 Using the Paper Output Guides With the BC-22/22e and BC-29F Cartridges... 2-53 Entering User Information in the MultiPASS C50 ... 2-54 Guidelines for Entering Information ... 2-55 Entering Numbers, Letters, and Symbols ... 2-56 Editing Information...
Page 9 Chapter 3 Speed Dialling... Speed Dialling Methods... One-Touch Speed Dialling... Storing Numbers for One-Touch Speed Dialling... Changing a Number/Name Stored Under a One-Touch Speed Dialling Button ... Using One-Touch Speed Dialling... Coded Speed Dialling... 3-10 Storing Numbers for Coded Speed Dialling... 3-10 Changing a Number/Name Stored Under a Coded Speed Dialling Code...
Page 10 Receiving Faxes Manually: MANUAL MODE... Receiving Faxes Automatically: FAX ONLY MODE... Using an Answering Machine: ANS. MACHINE MODE ... Using the MultiPASS C50 With an Answering Machine... Network FAX/TEL Switching (Australia Only) ... 5-10 Setting the Unit for Network Switch ... 5-10 Network Switch System Operation ...
Page 11 Error Codes, Messages, and Solutions... 8-30 Maintaining Your MultiPASS C50 ... Chapter 9 Cleaning the MultiPASS C50... Cleaning the MultiPASS C50’s Exterior ... Cleaning the MultiPASS C50’s Interior ... Cleaning the Scanner Components ... Maintaining BJ Cartridges ... Printing the Nozzle Check Pattern...
Page 12 Appendix A Specifications ... A-1 General... A-2 Plain Paper Fax... A-3 Copier ... A-4 Telephone... A-5 Printer ... A-6 Printable Area: Papers... A-7 Printable Area: Envelopes ... A-8 Scanner ... A-10 Document Sizes ... A-11 PC Interface... A-13 MultiPASS Desktop Manager for Windows Appendix B Options...
Page 13 Introducing the MultiPASS C50 This chapter introduces you to your MultiPASS C50 and describes its main features. It also explains the options and supplies available for use with your MultiPASS C50. Welcome... 1-2 The Main Features of the MultiPASS C50... 1-3 •...
Page 14: Welcome
Welcome Thank you for purchasing the new Canon MultiPASS C50. We are sure that your MultiPASS C50 will help you work more effectively and help you meet your fax and phone requirements easily and conveniently, as well as your printing, copying, and scanning needs.
Page 15: Chapter 1 Introducing The Multipass C50
The compact size of the MultiPASS C50 (400 mm wide by 365 mm long by 205 mm high) makes it ideal for desktop use, and lets you use it in places where other machines might not fit.
Page 16: Plain Paper Fax Features
6 seconds* per page. Memory sending/receiving The MultiPASS C50 can store up to 42 fax pages* (either received or to be sent) in its built-in memory, and can receive faxes while printing or even when your PC is turned off.
Page 17: Colour Copier Features
Colour Copier Features Colour and black and white copying The MultiPASS C50 can make full colour copies. It can also make up to 99 black and white (including halftones) copies of a document at a time, at a rate of up to three copies per minute.
Page 18: Colour Printer Features
The unit’s sheet feeder holds up to 100 sheets* of A4, letter, or legal paper; 50 transparencies; 10 sheets of back print film; or 10 envelopes. Economy ink-saving printing The MultiPASS C50 includes an economy printing mode that uses up to 50% less ink, resulting in longer cartridge life. Photo Quality Printing Canon’s optional Photo Kit enables the MultiPASS C50 to use halftones...
Page 19: Colour Scanner Features
Colour Scanner Features Full colour and 256-level greyscale The MultiPASS C50 Desktop Manager allows you to scan images in full colour or with 256 levels of grey, rather than just in black and white, ensuring that the images are reproduced as clearly as possible.
Page 20: Using The Multipass C50 With The Multipass Desktop Manager For Windows
MultiPASS C50. For more details on using your MultiPASS C50 with the MultiPASS Desktop Manager, refer to the MultiPASS Desktop Manager User’s Guide. The MultiPASS Desktop Manager is designed to operate with Windows 95 and Windows 98.
Page 21: Supplies And Options
If you plan to use a print medium other than those made by Canon, be sure to test it in your MultiPASS C50 before ordering it in bulk. If you have any questions about whether a particular medium is suitable for your MultiPASS C50, please contact your local authorised Canon dealer.
Page 22: Canon Photo Kit
Canon Photo Kit Canon’s optional Photo Kit enables the MultiPASS C50 to use halftones to print photos beautifully. The kit includes the BC-22/22e Photo Colour BJ cartridge, the SB-21 BJ cartridge container, and 60 sheets of Canon high-resolution paper (HR-101).
Page 23: Using Your Documentation
PC. Please note that all settings of the MultiPASS C50 can be adjusted using your MultiPASS Desktop Manager for Windows refer to the MultiPASS Desktop Manager User’s Guide.
Page 24: Type Conventions Used In This Guide
Refer to Appendix A for the MultiPASS C50’s technical specifications. If you still have questions about how to use your MultiPASS C50, please contact your local authorised Canon dealer or the Canon help line. They will be happy to answer your questions.
Page 25: For Customer Support
If you have a problem with the unit’s operation, try to solve it by using the information in Chapter 8, “Troubleshooting”. If you cannot solve the problem or if you think your MultiPASS C50 needs service, contact your local authorised Canon dealer or the Canon help line.
Page 26: Safety Instructions
Use the MultiPASS C50 only on a sturdy, stable, level surface. If the MultiPASS C50 falls, it could be seriously damaged. Do not use the MultiPASS C50 near water. If you spill liquid on or into the unit, unplug it immediately and call your local authorised Canon dealer or help line.
Page 27 10°–32.5°C range. Always unplug the MultiPASS C50 during thunderstorms. Before you transport the MultiPASS C50, remove its BJ cartridge. Always lift the MultiPASS C50 as shown below. Never lift it by its sheet feeder or document supports. 1-15 Chapter 1...
Page 28 If you notice smoke or unusual noises or odors coming from it. If the MultiPASS C50 does not operate normally when you follow the operating instructions. Adjust only those controls that are covered by the operating instructions in this user’s guide, or you can damage the unit and require extensive repair work.
Page 29: Setting Up Your Multipass C50
Setting Up Your MultiPASS C50 This chapter tells you how to unpack and assemble your MultiPASS C50, select and install the Bubble Jet (BJ) print cartridge, load the paper, and enter your user information — everything you need to know to get your MultiPASS C50 ready to use.
Page 30 Printing on FS-101 Fabric Sheets... 2-52 • Using the Paper Output Guides With the BC-22/22e and BC-29F Cartridges ... 2-53 Entering User Information in the MultiPASS C50 ... 2-54 • Guidelines for Entering Information... 2-55 Entering Numbers, Letters, and Symbols ... 2-56 Editing Information ...
Page 31: Choosing A Location For Your Multipass C50
Please review the information provided in “Safety Instructions” on page 1-14, to make sure you are installing your MultiPASS C50 for safe use. Put the MultiPASS C50 in a cool, dry, clean, well ventilated place: •...
Page 32 618 mm 365 mm If you need help installing your MultiPASS C50 or have any questions about it, please contact your local authorised Canon dealer or the Canon help line. Setting Up Your MultiPASS C50 Chapter 2...
Page 33: Unpacking Your Multipass C50
Carefully remove all items from the box. You should have someone help by holding the box while you lift the MultiPASS C50 and its protective packaging out of the carton.
Page 34: Make Sure You Have The Following Items
M label (UK only) * The shape of the power cord varies depending on the country of purchase. ** The shape of the telephone line varies depending on the country of purchase. Setting Up Your MultiPASS C50 DOCUMENT SUPPORT SENDING DOCUMENT...
Page 35 If any of the above items are damaged or missing, notify your Canon dealer immediately. Chapter 2 Setting Up Your MultiPASS C50...
Page 36: Removing Shipping Materials
Removing Shipping Materials When unpacking your MultiPASS C50, remove the tape and cardboard that are inserted into the unit to protect it during shipping. Do this as follows: Remove all pieces of shipping tape from the outside of the MultiPASS C50.
Page 37 3. Open the operation panel by grasping it with both hands and gently pulling it toward you. 4. Remove the soft styrofoam sheet from the unit’s Automatic Document Feeder (ADF), then gently push the operation panel shut until it clicks. Chapter 2 Setting Up Your MultiPASS C50...
Page 38 Peel the clear protective sheet off the LCD display. 2-10 Setting Up Your MultiPASS C50 Chapter 2...
Page 39: Assembling The Multipass C50
Assembling the MultiPASS C50 Use the following instructions to assemble your MultiPASS C50 main unit and components. To see how the MultiPASS C50 will look fully assembled, see “Getting Acquainted With Your MultiPASS C50” on page 2-20. Attaching Components Attaching the Sending Document Support The sending document support holds documents as they feed into the Automatic Document Feeder (ADF).
Page 40: Attaching The Document Support
The ends of the metal support fit into the slots on the front of the MultiPASS C50, as shown below. To install it, slightly squeeze the ends of the support toward each other, insert them in the slots, and gently release them.
Page 41: Attaching The Output Tray Extension
The ends of the metal support fit into the slots on the output tray, as shown below. To install it, squeeze the ends of the support toward each other, insert them into the slots, and gently release them. 2-13 Chapter 2 Setting Up Your MultiPASS C50...
Page 42: Making Connections
IEEE 1284 compliant and that the cable is preferably no longer than two metres. Connect the MultiPASS C50 to your computer as follows: Make sure the computer is turned off and the MultiPASS C50 is unplugged. Connect the parallel cable to your MultiPASS C50: Align the cable connector with the interface port so their shapes match.
Page 43 3. Open the ferrite core and attach it to the parallel cable near the end closest to the MultiPASS C50 unit. 4. Connect the other end of the cable to the parallel interface port on your computer. Align the cable connector with the interface port so their shapes match.
Page 44: Connecting The Telephone Line
Connecting the Telephone Line Connect the MultiPASS C50 to a telephone line as follows: Connect one end of the supplied telephone line to the jack marked on the side of the MultiPASS C50. Connect the other end of the line to your wall telephone jack.
Page 45: Connecting The Optional Handset, A Telephone, Or Answering Machine
Connecting the Optional Handset, a Telephone, or Answering Machine To use your MultiPASS C50 to make or receive normal telephone calls, you must connect the optional handset or a telephone. You can also attach an answering machine (with or without a telephone).
Page 46: Connecting The Power Cord
Unplug the unit only by pulling on the plug itself. Never pull on the cord. Do not plug the MultiPASS C50 into an outlet shared with an appliance such as an air conditioner, computer, electric typewriter, or copier. These devices generate electrical noise, which can interfere with the MultiPASS C50’s operation.
Page 47 2. Plug the other end of the power cord into the outlet. The MultiPASS C50 has no power switch, so its power is on as long as it is plugged in. Once connected, though, the unit still needs to warm up before you can use it.
Page 48: Getting Acquainted With Your Multipass C50
Getting Acquainted With Your MultiPASS C50 Before using your MultiPASS C50, look over the diagrams on these pages to become familiar with the unit’s components. Front View PAPER REST PAPER GUIDE SHEET FEEDER PRINTER COVER OPERATION PANEL 2-20 Setting Up Your MultiPASS C50...
Page 49: Rear View
Rear View POWER CONNECTOR MANUAL FEEDER BI-DIRECTIONAL PARALLEL PORT The Handset (Option) For a description of the optional handset components, see Appendix B. Chapter 2 TELEPHONE OPTIONAL HANDSET/ LINE JACK TELEPHONE/ ANSWERING MACHINE JACK Setting Up Your MultiPASS C50 2-21...
Page 50: Inside The Printer Cover
Inside the Printer Cover PAPER THICKNESS LEVER CARTRIDGE HOLDER 2-22 Setting Up Your MultiPASS C50 Chapter 2...
Page 51: The Operation Panel
( ) for manual document feed. w RECEIVE MODE button Use this button to select whether the MultiPASS C50 is set to receive faxes manually (“MANUAL MODE”), to treat all calls as faxes (“FAX ONLY MODE”), to use an answering machine to receive all calls (“ANS.
Page 52 Press this button to begin sending, receiving, scanning, or other operations, or to select functions when registering information. !0 ALARM lamp This lamp flashes when an error occurs, or when the MultiPASS C50 is out of paper or ink. (STOP) button Press this button to cancel sending, receiving, or any other operation.
Page 53: Special Function Buttons
Press this button to reset the MultiPASS C50 if your PC crashes. This will maintain all the faxes currently in memory. Do not unplug the MultiPASS C50 to reset the unit or the faxes in memory will be lost. TONE/+ button 4 Press this button to switch to tone dialling temporarily when your unit is set for pulse dialling.
Page 54 UK, Hong Kong, Australia, New Zealand, Singapore, and Malaysia.) R button 6 Press this button to dial the outside line access number when the unit is connected through a switchboard (PBX). See page 4-20 for details. 2-26 Setting Up Your MultiPASS C50 Chapter 2...
Page 55: Selecting And Installing A Bj Cartridge
Guidelines for Using and Maintaining BJ Cartridges The most important thing you can do to ensure the best possible print quality, as well as extend the life of your MultiPASS C50, is to take care of the MultiPASS C50’s BJ cartridges following these guidelines: Store cartridges at room temperature.
Page 56 PRINT HEAD Make sure the BJ cartridge holder is in its home position (on the right side of the unit) when you are not using the MultiPASS C50. If it is not in its home position, press the CARTRIDGE button.
Page 57: Choosing The Best Cartridge
Choosing the Best Cartridge Canon offers several BJ print cartridges and ink tanks for use in the MultiPASS C50. (BJ print cartridges contain the BJ print head and ink, while BJ ink tanks contain only ink.) Use the following descriptions to decide which type of cartridge best suits your particular needs.
Page 58 High Resolution Paper HR-101. The MultiPASS C50 cannot print incoming faxes or make copies while the BC-22/22e or BC-29F cartridge is installed. This is an ink-saving feature: because the BC-22/22e and BC-29F are single units (and do not...
Page 59: Installing The Bj Cartridge
Installing the BJ Cartridge To install your BJ cartridge, follow these steps: 1. Make sure the MultiPASS C50 is plugged in. 2. Press CARTRIDGE. CARTRIDGE The cartridge holder moves toward the centre of the unit. 3. Open the printer cover by grasping the document guides and lifting.
Page 60 PRINT HEAD Raise the green cartridge lock lever (on the cartridge holder) by gently pulling up on it. 2-32 Setting Up Your MultiPASS C50 DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE...
Page 61 Discard the cap and tape immediately. Never attempt to re-attach the cap or tape to the print head, or you can adversely affect the ink flow or quality of the ink colour. Chapter 2 Setting Up Your MultiPASS C50 2-33...
Page 62 Lower the green lock lever completely. The BJ cartridge is now locked into position. Do not try to manually move or stop the cartridge holder, or you may damage the MultiPASS C50. 2-34 Setting Up Your MultiPASS C50 DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE...
Page 63 Once the cartridge holder is in its home position, the unit automatically cleans the print head. Unplug the MultiPASS C50 only when it is in standby mode (time and receiving mode show in the LCD display). Do not unplug the MultiPASS C50 when the cartridge holder is not in its home position on the right.
Page 64: Storing Bj Cartridges
If you remove a partially used BJ cartridge from the MultiPASS C50, store it in the SB-21 BJ cartridge container that came with your unit.
Page 65: Selecting And Loading The Print Media
(for display on a backlit device), and fabric sheets. Whenever you change the size of the paper in the MultiPASS C50, you must also use the MultiPASS Desktop Manager to set the MultiPASS C50 to use the new size.
Page 66: Canon Media
Use these clear transparencies to produce crisp and professional overhead presentations. Do not use normal transparencies in the MultiPASS C50, as they do not absorb ink and can cause the ink to run. Canon Back Print Film BF-102 This unique mylar-based translucent sheet allows you to print high- quality colour output —...
Page 67 720 360 dpi resolution. Fabric Sheets FS-101 These white cotton fabric sheets are specifically designed for Canon BJ Colour printers, and enable you to print your own designs for cross stitch, pillows, holiday stockings, and other craft projects.
Page 68: The Printable Area
- 7 mm/0.28" for monochrome printing when not using the printer driver (4 mm/0.16" when printing from memory) - 16 mm/0.63" for monochrome and colour printing when using the printer driver - 21 mm/0.83" for colour copying 2-40 Setting Up Your MultiPASS C50 Letter size 8.5" 0.25" 11.0" 0.12"...
Page 69: Envelopes
The shaded portion below shows the printable area for envelopes. Printable Area: European DL 220 mm 6.4 mm 10.4 mm 110 mm 3.0 mm 7.0 mm Chapter 2 U.S. Commercial No. 10 9.5" 0.25" 1.2" 4.1" 0.12" 0.27" Setting Up Your MultiPASS C50 2-41...
Page 70: Adjusting The Paper Thickness Lever
Adjusting the Paper Thickness Lever Before loading a print medium into the MultiPASS C50, use the paper thickness lever to adjust the gap between the print head and the print paper to suit the paper’s thickness. If the gap between the print head and the paper is not adjusted properly, smudging or otherwise poor print quality can result.
Page 71 Lever position Black Colour Left Centre Left Centre Right Centre Centre Centre Centre Centre Right Right DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT Setting Up Your MultiPASS C50 2-43...
Page 72: Loading The Print Media
When using graph paper, the lines may not match because the 4.23 mm line spacing of the MultiPASS C50 is slightly less than that of graph paper. If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink.
Page 73: Loading Print Media For Automatic Feed
See “Adjusting the Paper Thickness Lever” on page 2-42. To avoid paper jams, smearing, or other problems, never open the printer cover to set the thickness lever, while the MultiPASS C50 is printing. 2. Pull the paper rest up until it stops.
Page 74 Pick up a stack of sheets and fan the edge that will feed into the MultiPASS C50 first, then tap the stack on a flat surface to even its edges. Insert the stack into the sheet feeder until its stops, so that the right edge of the stack is aligned with the right side of the sheet feeder.
Page 75 • BF-102 back print film: • HR-101 high-resolution paper: After printing a pack of HR-101 high-resolution paper, be sure to use the provided cleaning sheet to clean the MultiPASS C50’s printer roller, see “Printing on High Resolution Paper HR-101” on page 2-50.
Page 76 Insert a sheet of glossy paper — with the glossy side facing up — into the sheet feeder until it stops, and align the paper guide with the edge of the sheet. 2-48 Setting Up Your MultiPASS C50 Chapter 2...
Page 77: Loading Print Media For Manual Feed
3. Insert the sheet until it stops, and continue to hold the sheet until the MultiPASS C50 “grabs” the sheet and pulls it in to the proper position. 4. After the sheet is loaded, open the printer cover and make sure the sheet is set straight.
Page 78: Using Canon's Specialty Papers
Using the Cleaning sheet (included in the HR-101 package) The HR-101 package includes a cleaning sheet used to clean the MultiPASS C50 rollers. Use this sheet after printing on 100 sheets (the contents of the package). 1. Remove the covers of the two pieces of tape on the cleaning sheet.
Page 79 3. Adjust the paper guide to the edge of the cleaning sheet. 4. Press FUNCTION, then use < < or > > to select ROLLER CLEANING. FUNCTION The cleaning sheet is fed into the MultiPASS C50. The cleaning procedure is completed when the sheet comes out of the unit. Chapter 2...
Page 80: Printing On Fs-101 Fabric Sheets
Printing on FS-101 Fabric Sheets Follow these steps to load and print on Canon’s FS-101 fabric sheets. Read and follow the precautions and handling instructions included with the FS-101 fabric sheets. Do not use the fixing agent that is supplied with the FS-101 fabric sheet.
Page 81: Using The Paper Output Guides With The Bc-22/22E And Bc-29F Cartridges
When the paper output guides are raised, the output tray can hold a maximum of 20 sheets. Always lower the paper output guides when using the MultiPASS C50 as a fax machine, or they can cause the faxes to pile up and jam.
Page 82: Entering User Information In The Multipass C50
You can enter the user information directly into the MultiPASS C50 using the instructions on the following pages. This allows you to use the MultiPASS C50 as a fax machine even if you do not have a PC connected to it.
Page 83: Guidelines For Entering Information
• If you hear a voice, you are receiving a normal telephone call. • If your MultiPASS C50 is set to receive faxes automatically, you do not have to press the automatically receive the fax. See Chapter 5, “Receiving Faxes”.
Page 84: Entering Numbers, Letters, And Symbols
To enter a symbol, press # repeatedly until the symbol you want appears. Press any other button or > > to enter the symbol and move the cursor to the right. 2-56 Setting Up Your MultiPASS C50 Uppercase ABCÅÄÁÀÃÂÆÇ DEF - DËÉÈÊ...
Page 85: Editing Information
2. Press the < < button once to erase the character above the cursor. (The cursor moves one space to the left.) 3. Press the > > button to move back to the empty space and type in the correct character. Chapter 2 Setting Up Your MultiPASS C50 2-57...
Page 86: Entering Your Identification Information
Entering Your Identification Information The following pages show you how to enter your name or company name, your fax number, and the date and time, and how to select the type of telephone line connected to your MultiPASS C50. 1. Press FUNCTION. FUNCTION 2.
Page 87 *The factory default setting is ROTARY PULSE for all countries except the UK and Singapore. The factory default setting for the UK and Singapore is TOUCH TONE. Chapter 2 TOUCH TONE ROTARY PULSE FaxOnly Setting Up Your MultiPASS C50 2-59...
Page 88: Editing Your Identification Information
< < and > > buttons. 2-60 Setting Up Your MultiPASS C50 Chapter 2...
Page 89: The Multipass C50 Settings
Manager can also be adjusted directly from the MultiPASS C50 operation panel. Adjusting these settings through the operation panel is convenient when you do not have your MultiPASS C50 connected to a PC. Also, certain settings can only be set from the operation panel.
Page 90: General Settings
Setting whether the optional handset or a telephone is connected to your MultiPASS C50 unit Setting the volume *Uses your PC system date and time 2-62 Setting Up Your MultiPASS C50 Desktop Manager Setting Name Date Format Display Language Confirm before Deleting...
Page 91: Sending Settings
– Wait between Retries –Automatic Report Print –Include Fax Image Speed Pause Duration MID PAUSE SET See page 2-72 Error Correction (ECM) Auto Start Send Off Hook Alarm Setting Up Your MultiPASS C50 Setting Name — — — — — — — 2-63...
Page 92 Setting the R button options Setting the M button options (UK only) Setting the phone lock options to restrict sending and making calls 2-64 Setting Up Your MultiPASS C50 Desktop Manager Setting Name Image Contrast Fax Heading Position On Error Resend R-Key...
Page 93: Receive Settings
Paper Size Reduction Answer Receive Mode See page 5-3 – Silent Receive – Number of Rings Receive Fax Options Report Print Speed Error Correction (ECM) Setting Up Your MultiPASS C50 Setting Name — — — — — — — 2-65...
Page 94 MultiPASS C50 unit Setting whether remote receive is enabled, and setting the identification number used to receive 2-66 Setting Up Your MultiPASS C50 Desktop Manager Setting Name Ink Saver Mode – Listen Time before Ringing – Ring Time –...
Page 95: Speed Dialling Settings
FILE PRINT See page 5-14 — HEAD CLEANING See page 9-9 — ROLLER CLEANING See page 2-50 — COLOR COPY MEDIA See page 2-72 — NOZZLE CHECK See page 9-8 Setting Up Your MultiPASS C50 Setting Name Setting Name 2-67...
Page 96: The Multipass C50 Unit Settings
The MultiPASS C50 Unit Settings Details on the settings that can be adjusted from the MultiPASS C50 operation panel are listed in the table below. For detailed instructions on accessing these settings, refer to the page numbers indicated in the table.
Page 97 RX CALL LEVEL Sets the volume of incoming calls. TEL LINE TYPE Sets the dialling method the MultiPASS C50 uses to match the type of line you have. COLOR COPY MEDIA Sets the print media type when making copies. PRINT REPORT...
Page 98 Setting DISPLAY LANGUAGE FILE PRINT ROLLER CLEANING HEAD CLEANING NOZZLE CHECK 2-70 Setting Up Your MultiPASS C50 Description Sets the language for the message displayed in the LCD during operation of the unit. Prints faxes stored in the MultiPASS C50’s memory instead of uploading them to your PC.
Page 99: Accessing The Multipass C50 Unit Settings
Accessing the MultiPASS C50 Unit Settings The following section describes how to access some of the settings listed on pages 2-68 to 2-70. To Access the VOLUME CONTROL Settings (CALLING VOLUME, KEYPAD VOLUME, ALARM VOLUME, LINE MONITOR VOL) 1. Press FUNCTION.
Page 100: To Access The Rx Call Level, Color Copy Media, Mid Pause Set, And Display Language Settings
3. Press START/COPY. 4. Use < < or > > to select the setting you want to set or change. Select RX CALL LEVEL or COLOR COPY MEDIA. 2-72 Setting Up Your MultiPASS C50 VOL MAX ALARM VOLUME 13:00 FaxOnly...
Page 101 * The MID PAUSE SET setting is only available in the UK. The pause length is fixed to four seconds in Hong Kong, and to two seconds in all other countries. Chapter 2 STANDARD 04SEC FaxOnly Setting Up Your MultiPASS C50 2-73...
Page 102: Testing The Multipass C50
For instructions, see “Making Copies” on page 6-13. If you are printing on plain paper, note the following: • If the printed sheets are curled as they exit the MultiPASS C50, remove them from the output tray immediately to avoid paper jams. •...
Page 103: Speed Dialling
This chapter describes how to register and use the speed dialling features of the MultiPASS C50. Speed Dialling Methods... 3-2 One-Touch Speed Dialling ... 3-3 • Storing Numbers for One-Touch Speed Dialling ... 3-3 • Changing a Number/Name Stored Under a One-Touch Speed Dialling Button ...
Page 104: Speed Dialling Methods
Speed Dialling Methods In addition to manual dialling, the MultiPASS C50 provides several ways to dial fax numbers automatically. One-touch speed dialling Dial a fax number by pressing the one-touch speed dialling button that the number is assigned to. Coded speed dialling Dial a fax number by pressing the CODED DIAL button followed by the two-digit code assigned to that fax number.
Page 105: One-Touch Speed Dialling
One-Touch Speed Dialling Storing Numbers for One-Touch Speed Dialling Your MultiPASS C50 can store up to 6 of your most frequently dialled numbers under the one-touch speed dialling buttons. You can register the numbers directly from the MultiPASS C50 operation panel or from the MultiPASS Desktop Manager.
Page 106 If you have finished registering numbers and names, press STOP to return to the standby mode. *Users in the UK can only enter one pause between digits in telephone/fax numbers. Speed Dialling TEL=516 488 6700 NAME CANON U.S.A. 14:38 FaxOnly (REDIAL)/ Chapter 3...
Page 107: Changing A Number/Name Stored Under A One-Touch Speed Dialling Button
Changing a Number/Name Stored Under a One-Touch Speed Dialling Button Follow these steps if you want to change a number and/or name registered under a one-touch speed dialling button, or if you want to delete all information stored in a button. 1.
Page 108 You can enter up to 16 characters for the name. If you want to keep the same name, do not enter a new name and go to step 9. Speed Dialling NAME 14:38 FaxOnly TEL= 2131 1250 NAME CANON U.S.A CANON Deutsch.:a Chapter 3...
Page 109 9. Press START/COPY. 05=905 795 1111 To change additional numbers and/or names repeat steps 4 to 9. 10. When you are finished changing numbers and/or names, press STOP to return to standby mode. 14:38 Chapter 3 FaxOnly Speed Dialling...
Page 110: Using One-Touch Speed Dialling
Using One-Touch Speed Dialling After registering your one-touch speed dialling numbers, you can use them to send documents as follows: Be sure to adjust the document feed lever before loading your document. See page 6-5 for details. 1. Prepare the document and load it, face down, into the Automatic Document Feeder (ADF).
Page 111 If you do not press the the MultiPASS C50 will begin sending automatically. If an error occurs during sending, the MultiPASS C50 will print an error report. If this happens, try sending the fax again. See “Faxing Problems” on page 8-12 for details on errors.
Page 112: Coded Speed Dialling
You can store up to 50 telephone/fax numbers for coded speed dialling. As with one-touch speed dialling, you can register the numbers directly from the operation panel of the MultiPASS C50 or from the MultiPASS Desktop Manager. For more details on entering numbers from your PC, refer to the MultiPASS Desktop Manager User’s Guide.
Page 113 7. Use the numeric buttons to enter the telephone/fax number you want to store. PQRS WXYZ TEL= The telephone/fax number can be up to 120 digits long. Press the > > button to enter spaces between numbers (spaces are optional and are ignored during dialling). If you want to clear a mistaken entry, press the <...
Page 114: Changing A Number/Name Stored Under A Coded Speed Dialling Code
Changing a Number/Name Stored Under a Coded Speed Dialling Code Follow these steps if you want to change the number and/or name registered under a coded speed dialling code, or if you want to delete all information stored under a code. 1.
Page 115 If you only want to change the name, ignore this step and go to step 8. 8. Press START/COPY twice to display the registered name. NAME CANON HONG KON:A 9. To change the name, use the numeric buttons to enter the new name over the previous name. PQRS...
Page 116 10. Press START/COPY. 06= 49 39 25 25 To change additional number and/or names, repeat steps 5 to 10. 11. Press STOP to return to the standby mode. 14:38 3-14 Speed Dialling FaxOnly Chapter 3...
Page 117: Using Coded Speed Dialling
Using Coded Speed Dialling After registering your coded speed dialling numbers, you can use them to send documents as follows: Be sure to adjust the document feed lever before loading your document. See page 6-5 for details. 1. Prepare the document and load it, face down, into the Automatic Document Feeder (ADF).
Page 118 If you do not press the seconds, the MultiPASS C50 will begin sending automatically. If an error occurs during sending, the MultiPASS C50 will print an error report. If this happens, try sending the fax again. See “Faxing Problems” on page 8-12 for details about errors.
Page 119: Group Dialling
If you frequently send faxes to the same group of people, you can create a “group.” Groups are stored under one-touch speed dialling buttons or coded speed dialling codes and are entered from the MultiPASS C50 operation panel or from the MultiPASS Desktop Manager. For details on entering groups from your PC, refer to the MultiPASS Desktop Manager User’s Guide.
Page 120 To store a group under a one-touch speed dialling button: 5. Use < < or > > to select an unused one-touch speed dialling button (01 to 06*). If a group or number is already registered under the button you select, GROUP DIAL or 1-TOUCH SPD DIAL is displayed.
Page 121 7. Enter the speed dialling numbers you want to store in the group: FUNCTION To enter a number stored under a one-touch speed dialling button, press FUNCTION, press the desired one-touch speed dialling button(s), then FUNCTION again. FUNCTION To enter a number stored under a coded speed dialling code, CODED DIAL press CODED DIAL, then enter the two-digit code for the number using the numeric buttons.
Page 122 You can enter up to 16 characters for the name. 9. Press START/COPY. 10. To enter additional group, repeat steps 5 to 9. -or- If you have finished registering groups press STOP to return to standby mode. 3-20 Speed Dialling NAME CANON GROUP 1 :1 14:38 FaxOnly Chapter 3...
Page 123: Using Group Dialling
MultiPASS C50 begins sending. 3. When you finish entering groups, press START/COPY. The MultiPASS C50 then scans the document into memory, and begins dialling the numbers in the groups. Chapter 3 3-21...
Page 124 3-22 Speed Dialling Chapter 3...
Page 125: Sending Faxes
This chapter describes how to use your MultiPASS C50 to send faxes. Preparing to Send a Fax ... 4-3 • Setting the Resolution and Contrast ... 4-3 Setting the Scanning Resolution ... 4-3 Setting the Scanning Contrast ... 4-4 • Sending Methods ... 4-6 Manual Sending Via the Handset ...
Page 126 Confirming a Dial Tone ... 4-23 Using Tone Dialling on a Pulse Line ... 4-24 Using Alternative Telephone Networks (UK only) ... 4-25 • Attaching the M Label ... 4-25 • Registering an Alternative Telephone Network ... 4-26 • Sending With an Alternative Telephone Network ... 4-27 •...
Page 127: Preparing To Send A Fax
Canon’s Ultra High Quality (UHQ send faxes with a print quality that is very close to that of the original document. The MultiPASS C50 also lets you adjust the resolution it uses in sending faxes to best suit your particular document.
Page 128: Setting The Scanning Contrast
You can adjust the contrast the MultiPASS C50 uses for sending faxes (DARKER, STANDARD, or LIGHTER) through the operation panel of the MultiPASS C50 or through the MultiPASS Desktop Manager. STANDARD is the default, and is adequate for most documents.
Page 129 3. Press START/COPY, then use < < or > > to select SCAN CONTRAST. SCAN CONTRAST Press START/COPY. The currently set contrast setting appears. Press < < or > > to select the scanning contrast you want. You can select STANDARD, DARKER, or LIGHTER. You can cancel and return to standby mode by pressing the (STOP) button any time before pressing the COPY) button in step 6.
Page 130: Sending Methods
Memory sending allows you to send a document easily and quickly. This method of sending scans the document into memory, and as the first page of a multipage document is being scanned, the MultiPASS C50 already begins calling the other party and transmitting the information even as the remaining pages are being scanned.
Page 131: Dialling Methods
Dialling Methods There are several ways of dialling the number of the party you want to send to: Regular dialling Use the numeric buttons to dial the recipient’s fax number. One-touch speed dialling Press the one-touch speed dialling button (1 to 6) under which you have registered the number you want to send to.
Page 132: Sending Documents
Manual Sending Via the Handset If you have the optional handset or an extension phone connected to your MultiPASS C50, you can send faxes manually. This allows you to talk to the other party before sending the fax, which can be useful if the other party uses a single line for both voice and fax transmissions.
Page 133 Then press START/COPY on the MultiPASS C50 and hang up. TX/RX NO. The LCD displays TX and the transmission number (TX/RX NO.).
Page 134: Memory Sending
Memory sending is a quick and easy way to send a fax. When you use memory sending, the MultiPASS C50 scans the document into its memory as it dials the fax number. If the line is free, the MultiPASS C50 begins sending the fax as it scans the rest of the document.
Page 135 MultiPASS C50 assigns to the document you are sending or receiving, and is used to identify the document in transaction reports. If an error occurs during sending, the MultiPASS C50 will print out an error report. If this happens, try sending the fax again. See “Faxing Problems”...
Page 136: Cancelling Sending
To cancel sending, press If you change your mind and want the unit to continue sending, press the # button. The MultiPASS C50 will continue sending normally. After you cancel a fax, you may need to open the operation panel to remove the document from the Automatic Document Feeder (ADF).
Page 137: Removing The Document From The Automatic Document Feeder (Adf)
Open the operation panel by gently pulling it toward you. Remove the jammed page by pulling it in either direction. If the paper does not pull out easily, do not force it. Contact your local authorised Canon dealer or the Canon help line. Chapter 4 4-13...
Page 138 When you are finished, close the operation panel by pressing it down from the centre as shown. Be sure to close the operation panel until it locks into place. Otherwise the unit will not function properly. 4-14 Sending Faxes Chapter 4...
Page 139: Redialling
You can also control how many times the MultiPASS C50 will redial the number, how long it will wait between dialling attempts, and how much of the fax the MultiPASS C50 will resend if an error occurs.
Page 140: Cancelling Automatic Redialling
If the receiving fax machine does not answer on the last attempt, the MultiPASS C50 displays BUSY/NO SIGNAL (if the unit is set not to print a report). If this happens, try sending again later.
Page 141 Desktop Manager is set to off, the error report will not be printed out. For details on changing the setting, refer to the MultiPASS Desktop Manager User’s Guide. Chapter 4 . The MultiPASS C50 beeps and 0002 Sending Faxes 4-17...
Page 142: Sequential Broadcasting
Sequential Broadcasting Sending a Document to More Than One Destination The MultiPASS C50’s sequential broadcasting feature lets you send your fax to a sequence of up to 57 fax numbers, using any combination of dialling methods as follows: One-touch speed dialling:...
Page 143: Sending A Document Using Group Dialling
MultiPASS C50 begins sending automatically. If you have entered more than one speed dialling button or code, the MultiPASS C50 waits for 10 seconds before it begins sending. If you want to review the numbers you entered, press the FUNCTION button and use the <...
Page 144: Dialling Through A Switchboard
Dialling Through a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your MultiPASS C50 is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then dial the number of the party you are calling.
Page 145 Press START/COPY, then press < < or > > to select the access line type for the switching system.* EARTH CONNECTION 6. Press START/COPY. If you selected PREFIX in step 5 Enter the outside line access number using the numeric buttons. PQRS WXYZ You can enter up to 19 digits for the outside line access number.
Page 146: Long Distance Dialling
Long Distance Dialling When you register a long distance number, you may have to insert a pause either within or after the number. For long distance dialling, the location and length of the pause may differ depending on the telephone system.
Page 147: Confirming A Dial Tone
Confirming a Dial Tone* Use this feature only when you register a number. In some areas you may have to confirm the dial tone in the middle of the facsimile number before dialling the rest of the number. This is called dial tone detection. 1.
Page 148: Using Tone Dialling On A Pulse Line
Using Tone Dialling on a Pulse Line Even if you have a pulse line, the MultiPASS C50 enables you to use tone dialling once you have connected to the number you are calling. This lets you take advantage of many services that require tones, such as selecting options from telephone “touch-line”...
Page 149: Using Alternative Telephone Networks (Uk Only)
Using Alternative Telephone Networks (UK only) The MultiPASS C50 has a built-in feature that allows you to send documents and make telephone calls with an alternative long-distance service, such as the 2300 Service of Mercury Communications Limited. If you subscribe to such a service, you can save money on most long distance international communications.
Page 150: Registering An Alternative Telephone Network
Registering an Alternative Telephone Network Press FUNCTION. FUNCTION Press < < or > > to select USER SETTINGS. Press START/COPY, then use < < or > > to select M-KEY SETTING. Press START/COPY, then use < < or > > to select ON. Press START/COPY twice.
Page 151: Sending With An Alternative Telephone Network
WXYZ TEL= Press START/COPY. The MultiPASS C50 automatically dials the access code and ID code registered under the M button. Next, the unit dials the number of the party you are calling and connects the call. In order to protect your codes, the access code and ID code are not printed on activity reports.
Page 152: Registering Speed Dialling With The M Button
Registering Speed Dialling With the M Button When registering numbers for one-touch or coded speed dialling, you can also register your access code and ID code. This allows you to send documents or make calls over the 2300 Service of Mercury Communications Limited at the press of one or a few buttons.
Page 153: If A Power Cut Occurs
If a Power Cut Occurs If power to the MultiPASS C50 is cut off, any documents stored in its fax memory will be lost. (The MultiPASS C50 automatically prints a list of the lost documents when power is restored.) Because of this, you should be sure to print documents stored in memory or resend them as soon as possible.
Page 154 4-30 Sending Faxes Chapter 4...
Page 155: Receiving Faxes
This chapter describes how to use your MultiPASS C50 to receive faxes. Different Ways to Receive a Fax ... 5-2 • Setting the Receive Mode ... 5-3 • Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode ... 5-4 • Receiving Faxes Manually: MANUAL MODE ... 5-6 •...
Page 156: Different Ways To Receive A Fax
MultiPASS C50: Fax/Tel Mode: Use this mode if you will occasionally use the MultiPASS C50 as a telephone. In this mode, if an incoming call is a fax, the MultiPASS C50 then receives fax calls automatically, without ringing;...
Page 157: Setting The Receive Mode
ANS.MACHINE MODE Fax/Tel Mode MANUAL MODE FAX ONLY MODE After about five seconds, the MultiPASS C50 returns to standby mode and displays the time and the new receive mode: 14:38 14:38 14:38 14:38...
Page 158: Receiving Faxes And Phone Calls Automatically: Fax/Tel Mode
Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode See page 5-3 to select Fax/Tel Mode. In Fax/Tel Mode, the MultiPASS C50 monitors all incoming calls to see whether the call is from another fax machine or from a telephone: Type of call Telephone charges begin for caller.
Page 159 If the call is from a fax machine, the MultiPASS C50 receives the fax automatically. If the call is a telephone call, the MultiPASS C50 rings to alert you to pick up the handset. If you do not pick up the handset within 22 seconds, the MultiPASS C50 stops ringing, checks again to make sure the call is not from a fax machine, then hangs up.
Page 160: Receiving Faxes Manually: Manual Mode
See page 5-3 to select Manual Mode. To use this feature, the optional handset or a telephone must be connected to the telephone jack of the MultiPASS C50. See “Connecting the Optional Handset, a Telephone, or Answering Machine” on page 2-17.
Page 161 ID code described above. If so, make sure you change the MultiPASS C50’s two-digit ID code to make it distinct from the answering machine’s security code. See the MultiPASS Desktop Manager User’s Guide for instructions on changing the two digit...
Page 162: Receiving Faxes Automatically: Fax Only Mode
Receiving Faxes Automatically: FAX ONLY MODE When the MultiPASS C50 is set up for a dedicated line, set FAX ONLY MODE to automatically receive documents whenever a call comes over the fax line. 1. Make sure the MultiPASS C50 is set up to receive over a dedicated fax line.
Page 163: Using An Answering Machine: Ans. Machine Mode
Set the answering machine to answer on the first or second ring. If the MultiPASS C50 runs out of paper or ink in ANS. MACHINE MODE, it receives all faxes into memory. The faxes then print automatically when you add paper or replace the BJ ink cartridge.
Page 164: Network Fax/Tel Switching (Australia Only)
Network FAX/TEL Switching (Australia Only) Telstra offers the FaxStream DUET capability. If you subscribe to this service, your line is assigned two numbers: one for fax and one for phone. When the fax number is called, the network sends a specific ringing tone which your unit recognises and automatically handles as a fax call.
Page 165: Network Fax/Tel Switching (New Zealand Only)
Network FAX/TEL Switching (New Zealand Only) Telecom N.Z. offers the FaxAbility capability. If you subscribe to this service, your line is assigned two numbers: one for fax and one for phone. When the fax number is called, the network sends a specific ringing tone which your unit recognises and automatically handles as a fax call.
Page 166: Documents Received In Memory
The MultiPASS C50 memory can store up to approximately 42 A4-size pages. Once the problem is solved, press the MultiPASS C50 will then print the stored faxes, and delete them from memory. Messages Displayed When Documents are Received in Memory If the MultiPASS C50 receives a document into its memory, the LCD displays one of the following messages.
Page 167 LOAD PAPER Cause: The MultiPASS C50 ran out of paper. Action: Add paper to the sheet feeder and press the (STOP) button. See “Loading Print Media for Automatic Feed” on page 2-45. CLEAR PAPER JAM Cause: A paper jam occurred.
Page 168: Printing A Received Fax When Your Computer Is Off
FUNCTION < < or > > to select FILE PRINT. Press START/COPY. The MultiPASS C50 then prints all received faxes currently in memory. When you print the fax, it is erased from memory and can no longer be transferred to the PC.
Page 169: Receiving While Registering, Copying, Or Printing
If your MultiPASS C50 is set to print received faxes, the faxes are stored in memory if they arrive while you are making copies or printing. Then, as soon as you finish making copies or printing, the MultiPASS C50 automatically prints the fax.
Page 170: Cancelling An Incoming Fax
Cancelling an Incoming Fax To cancel an incoming fax, follow this procedure: 1. Press STOP. CANCEL? YES #NO 2. Press to stop receiving, or # to resume receiving the fax. 5-16 Receiving Faxes Chapter 5...
Page 171: Scanning Documents And Making Copies
This chapter describes how to load documents into the MultiPASS C50 for faxing, copying, or scanning, and tells how to make copies. Scanning Documents ... 6-2 • Types of Documents You Can Scan ... 6-2 Effective Image Size ... 6-4 •...
Page 172: Types Of Documents You Can Scan
MultiPASS C50’s Automatic Document Feeder (ADF). You can then use the MultiPASS Desktop Manager to scan documents and save the scanned images as .TIF, .BMP, .PCX, or .DCX files. The MultiPASS C50 can also scan documents directly into any Windows application with a TWAIN-compatible interface.
Page 173 Make sure any glue, ink, or correction fluid on the paper is completely dry before loading the document into the Automatic Document Feeder (ADF). If you have a document that will not feed into the MultiPASS C50 properly, make a photocopy of the document, then load the copy instead.
Page 174: Effective Image Size
Effective Image Size The MultiPASS C50 does not scan the areas within the maximum margins of 4.5 mm on either side of the sheet and 4.0 mm on the top and bottom. Make sure your document’s text and graphics do not extend into these margins.
Page 175: Selecting Automatic/Manual Document Feed
In order to protect the surface or your photos and other delicate documents from being damaged when feeding through the Automatic Document Feeder (ADF), place the document in a carrier sheet. For details on the carrier sheet, contact your authorised Canon dealer or the Canon help line. Automatic document feed...
Page 176: Loading Documents For Automatic Feed
Loading Documents for Automatic Feed Make sure the document feed lever is set to automatic document feed. If the document has multiple pages, tap it on a flat surface to even the stack’s edges. Scanning Documents and Making Copies Chapter 6...
Page 177 Adjust the document guides to the width of the document. Gently insert the document face-down (top of the document towards you) into the Automatic Document Feeder (ADF) until you hear a beep. Chapter 6 Scanning Documents and Making Copies...
Page 178 The document is now ready for scanning. The MultiPASS C50 automatically feeds the pages one by one from the bottom of the stack. Scanning Documents and Making Copies Chapter 6...
Page 179 Trouble with Multipage Documents If you have trouble feeding a multipage document, do the following: Remove the stack and tap it on a flat surface to even the edges. “Slant” the stack so that its front edge is bevelled as shown below, then insert the stack into the Automatic Document Feeder (ADF).
Page 180: Loading Documents For Manual Feed
Loading Documents for Manual Feed Make sure the document feed lever is set to manual document feed. When using manual feed, use a carrier sheet to avoid scratching the surface of important documents (photographs, for example). 2. Adjust the document guides to the width of the document. 6-10 Scanning Documents and Making Copies Chapter 6...
Page 181 Gently insert the document face-down (top of the document towards you) into the Automatic Document Feeder (ADF) until you hear a beep. The document is now ready for scanning. Chapter 6 Scanning Documents and Making Copies 6-11...
Page 182: Adding Pages To The Document In The Automatic Document Feeder (Adf)
Adding Pages to the Document in the Automatic Document Feeder (ADF) When the MultiPASS C50 is set for automatic document feed, the Automatic Document Feeder (ADF) can hold up to 20 A4-size, 20 letter- size, or 10 legal-size pages at a time (75–90 g/m and 0.13 mm thick).
Page 183: Making Copies
Making Copies One of the MultiPASS C50’s convenient features is its ability to make up to 99 high-quality copies of a document. To make copies, do the following: Be sure to adjust the document feed lever before loading your document.
Page 184 When copying in black and white: • You cannot make copies in STANDARD resolution, but must use FINE or PHOTO resolution instead. (STANDARD does not appear as one of the available resolutions.) • FINE resolution works well for copying most text documents. •...
Page 185 6. Press START/COPY to begin copying: COPY To stop copying, press operation panel to remove the document. See “Jams in the Automatic Document Feeder (ADF)” on page 8-6. If an error occurs during copying, the message START AGAIN appears in the display, and you will need to reload the document and start copying again.
Page 186 6-16 Scanning Documents and Making Copies Chapter 6...
Page 187: Printing From Your Pc
This chapter describes how to use the MultiPASS C50 to print from your PC. It describes how to prepare the print media, and gives some advice on printing with colour. Paper Handling ... 7-2 • Selecting Paper Types ... 7-2 •...
Page 188: Paper Handling
Printing on Envelopes The MultiPASS C50’s sheet feeder can hold up to 10 envelopes. European DL envelopes and U.S. Commercial No. 10 (COM10) envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder, but Canon cannot guarantee consistent performance on envelope sizes other than DL or Commercial No.
Page 189 Follow these steps to stack envelopes in the sheet feeder. 1. Arrange the stack of envelopes on a firm, clean surface and press down firmly on the envelopes’ edges to make the folds crisp. Press all the way around the envelopes to remove any curls and expel air from inside the envelopes.
Page 190 Make sure the flaps of the envelopes are flat and not curled. FLAP Open the printer cover by grasping the document guides and lifting to make sure the paper thickness lever is set properly. For more details, see “Adjusting the Paper Thickness Lever” on page 2-42.
Page 191 6. Slide the stack of envelopes into the sheet feeder until it stops. Align the paper guide with the left edge of the stack. The MultiPASS C50 is now ready to print envelopes. Chapter 7 Printing From Your PC...
Page 192: Some Advice For Colour Printing
Some Advice for Colour Printing Your Canon MultiPASS C50 is a powerful colour printer. If this is the first time you have used a colour printer, read this section for some tips on printing with colour effectively. Colour lets you strengthen the visual impact of reports, memos, and presentations.
Page 193: Understanding Your Computer's Monitor And Colour
The MultiPASS C50 is optimised to provide the best colour match possible of printed output with popular monitors. Yet, because monitors and printers use such different methods to create colour, achieving an accurate match between your printed image and the image on your monitor can be extremely difficult in some cases.
Page 194: Improving Print Speed
Improving Print Speed The MultiPASS C50 can produce a full spectrum of up to 16.7 million colours. When printing with black ink only, the driver only has to process information for one colour. When printing in colour, however, the MultiPASS C50 has to process significantly more information and prints more slowly.
Page 195: Controlling Printing Costs
Hatch patterns require less ink. Use lighter colours that incorporate more white space. For example, use pink instead of red. The MultiPASS C50 produces light colours by alternating coloured dots with white (unprinted) dots, and so uses less ink.
Page 196 7-10 Printing From Your PC Chapter 7...
Page 197: Troubleshooting
If You Cannot Solve the Problem ... 8-3 Problems Index ... 8-4 • Paper Jams ... 8-6 Jams in the Automatic Document Feeder (ADF) ... 8-6 Jams in the Sheet Feeder ... 8-8 • Problems Feeding Paper into the Sheet Feeder ... 8-9 •...
Page 198 MultiPASS C50 itself. If the MultiPASS C50 makes strange noises, or emits smoke or strange smells, unplug it immediately and contact your local authorised Canon dealer or the Canon help line.
Page 199: If You Cannot Solve The Problem
If You Cannot Solve the Problem If you have a problem with your MultiPASS C50 and cannot solve it using the information in this chapter, contact your local authorised Canon dealer or the Canon help line. Attempting to repair the MultiPASS C50 yourself may void the limited warranty.
Page 200: Problems Index
Problems Index Problem Problems Feeding Paper Into the Sheet Feeder Paper does not feed into the MultiPASS C50 sheet feeder ... 8-9 Printing is skewed ... 8-9 Several sheets load into the MultiPASS C50 at once ... 8-10 Transparencies or back print film do not feed correctly ... 8-10 The paper jams repeatedly ...
Page 201 Problem Printing Problems The ALARM lamp comes on and the MultiPASS C50 beeps while printing ... 8-19 Nothing prints ... 8-19 The BJ cartridge moves, but no print appears on the paper... 8-21 The MultiPASS C50 suspends printing after each line ... 8-21 Your PC indicates a device time-out...
Page 202: Paper Jams
Document Feeder (ADF) or the paper in its sheet feeder may misfeed or jam. If this happens, you can usually fix the problem using one of the following procedures. You do not need to unplug the MultiPASS C50 while clearing paper jams. Jams in the Automatic Document Feeder (ADF) Use this procedure if the document in the MultiPASS C50’s Automatic...
Page 203 3. Remove the jammed page by pulling it in either direction. If the paper does not pull out easily, do not force it. Contact your local authorised Canon dealer or the Canon help line. 4. Gently push the operation panel shut until it clicks.
Page 204: Jams In The Sheet Feeder
If you are printing from a Windows application, follow the instructions displayed by the software on your PC. If the paper jam occurred while a fax was being received into the MultiPASS C50’s memory, that fax will print automatically when the jam is cleared. Troubleshooting...
Page 205: Problems Feeding Paper Into The Sheet Feeder
Problems Feeding Paper into the Sheet Feeder If you are having problems feeding paper or other media into the MultiPASS C50’s sheet feeder, check the following table. Whenever you correct one of these problems, be sure to remove the paper from the sheet feeder and load it again. See page 2-45.
Page 206 Problem Several sheets load into the MultiPASS C50 at once Transparencies or back print film do not feed correctly The paper jams repeatedly 8-10 Troubleshooting Possible cause Paper may not be loaded in the sheet feeder correctly. Sheets of paper may be sticking together.
Page 207 The envelopes may not be loaded correctly. The correct envelope size may not be selected in your printer driver. The envelopes may not meet the MultiPASS C50’s specifications. Chapter 8 Solution Make sure the envelopes are loaded properly. See page 7-2.
Page 208: Faxing Problems
Faxing Problems Use the following tables to solve problems that can occur when sending and receiving faxes with the MultiPASS C50. Sending Faxes Problem You cannot send a 8-12 Troubleshooting Possible cause The MultiPASS C50 may have over-heated and shut itself down.
Page 209 If none of the above solve the problem, try unplugging the MultiPASS C50 for at least five seconds, then plugging it back in. If the problem persists, contact your local authorised Canon dealer or help line. Please note that any documents stored in memory will be erased when the MultiPASS C50 is unplugged.
Page 210: Receiving Faxes
The phone line may be in poor condition, or you may have a poor connection. Possible cause The MultiPASS C50 may not be set to receive faxes automatically. The MultiPASS C50 may have a document in memory, leaving little or no memory available.
Page 211 Problem Possible cause The MultiPASS C50 will The MultiPASS C50 may not switch between not be in Fax/Tel Mode. telephone and fax calls automatically The MultiPASS C50 may have a document in memory. stored in memory. See page An error may have occurred during reception.
Page 212 Problem The print quality is poor Also see “Printing Problems” on page 8-19. The MultiPASS C50 can- The sending fax machine not receive faxes using ECM (ECM RX does not appear in the LCD display when receiving) Nothing prints 8-16...
Page 213: Telephone Problems
Problem Possible cause The MultiPASS C50 The telephone line may not cannot dial be connected properly. The MultiPASS C50 may not be set for the type of telephone line you have (pulse/tone). The phone disconnects The MultiPASS C50 may while you are talking not be plugged in properly.
Page 214: Copying Problems
Copying Problems Problem The MultiPASS C50 will not make a copy MEMORY FULL appears in the LCD display when you are making multiple copies For colour copying problems, see “Colour Printing and Copying Problems” on page 8-26. 8-18 Troubleshooting Cause...
Page 215: Printing Problems
Printing Problems If you are having problems printing with the MultiPASS C50, check the problems and solutions listed in the following table. Problem Possible cause The ALARM lamp The MultiPASS C50 may comes on and the have a paper jam.
Page 216 Check the computer and the application to make sure they are configured correctly. Make sure the Print Setup option in your application has MultiPASS C50 Printer Driver selected as the printer. Make sure the MultiPASS C50 MultiPASS Printer Driver is configured to use the PC’s parallel port.
Page 217 PC sends data to the MultiPASS C50, but the MultiPASS C50 does not respond. The MultiPASS C50 C50 and the PC. Clear any may be unplugged, not connected to the PC, or have a paper jam.
Page 218 Solution Make sure your parallel cable is less than 2 metres long. Make sure you have selected the MultiPASS C50 Printer Driver in the Printers dialog box or from your application’s printer dialog. See the MultiPASS Desktop Manager User’s Guide.
Page 219 Make sure you select the MultiPASS C50 Printer Driver. See the MultiPASS Desktop Manager User’s Guide. Remove the printout as soon as it exits the MultiPASS C50 and let it dry, then roll it in the direction opposite of the curl. 8-23 Troubleshooting...
Page 220: Print Quality Problems
8-24 Troubleshooting Possible cause The medium you are using may not be supported by the MultiPASS C50. You may be printing on the wrong side of the paper. The print head nozzles may be clogged. You may be using Draft mode (180 dpi), which can give output a jagged look.
Page 221 Possible cause The printout has The medium you are using white streaks or may not be supported by missing dots the MultiPASS C50. (continued) The print head may be worn out Output is faint You may be using Draft print quality or Fine mode.
Page 222: Colour Printing And Copying Problems
Colour Printing and Copying Problems Use the following to correct problems you may have while using the MultiPASS C50 to print in colour. Problem Colours are missing, and The MultiPASS C50 the output contains only black ink Colours are broken or...
Page 223 Colours generally print The MultiPASS C50 incorrectly Printer Driver may not be selected. The printer driver may not be selecting colour.
Page 224 Blue prints as purple because of the different technologies used by the PC’s monitor and the MultiPASS C50: the monitor uses RGB (Red, Green, Blue) colour, while the MultiPASS C50 uses CMYK (Cyan, Magenta, Yellow, Black) colour. Thus, the printed...
Page 225: General Problems
The power cord may not be supplying power. The MultiPASS C50 will The MultiPASS C50 may have Replace the empty ink tank not print reports a BC-21/21e Colour BJ cartridge installed, and its black ink tank may be empty.
Page 226: Error Codes, Messages, And Solutions
CALLING CARTRIDGE JAMMED 8-30 Troubleshooting Cause — The receiving fax machine was busy and the MultiPASS C50 is waiting to redial. #005/018 The telephone number you dialled is busy. The other party’s fax machine is not working properly. The other party is not using a G3 fax machine.
Page 227 Paper Size option in the Receive Fax tab. — The BJ cartridge in the MultiPASS C50 is defective. #009 The MultiPASS C50 has no paper in its sheet feeder, or has a paper jam. — You tried to use manual sending via the handset while the fax was sending from memory.
Page 228 The document is longer than 1 metre. — The document in the Automatic Document Feeder (ADF) is ready for scanning. — The MultiPASS C50 is receiving a fax using ECM. — The MultiPASS C50 is sending a fax using ECM. —...
Page 229 The memory is full because you sent too many pages at once, or a very long or detailed document. — The MultiPASS C50 is sending a fax and its memory is full. — Shows how much of the MultiPASS C50’s memory is in use.
Page 230 TX/RX NO. nnnn 8-34 Troubleshooting Cause — The paper or ink ran out, or a paper jam occurred, so the MultiPASS C50 received the document in memory. — The PC was off and a document was received in the MultiPASS C50 memory.
Page 231: Maintaining Your Multipass C50
Maintaining Your MultiPASS C50 Your MultiPASS C50 requires no maintenance other than periodic cleaning, and replacing the BJ ink cartridges or tanks as needed. Cleaning the MultiPASS C50 ... 9-2 • Cleaning the MultiPASS C50’s Exterior ... 9-2 • Cleaning the MultiPASS C50’s Interior ... 9-2 •...
Page 232: Cleaning The Multipass C50
When the power cord is disconnected, the image memory is completely erased. Therefore, before you begin cleaning the MultiPASS C50, be sure to print any faxes stored in its memory. If REC’D IN MEMORY or RECEIVED IN FILE appear in the LCD display, follow the steps on pages 5-12 or 5-14 to print out the documents.
Page 233 Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the interior of the MultiPASS C50, as they can damage its components. Avoid touching the print head or ribbon cable inside the MultiPASS C50.
Page 234: Cleaning The Scanner Components
Be sure to print out any documents received in memory before unplugging the unit. See pages 5-12 to 5-14. Disconnect the power cord from the MultiPASS C50. Open the operation panel by gently pulling it towards you. Maintaining Your MultiPASS C50...
Page 235 Be sure to use a soft cloth to avoid scratching the components. Do not use tissue paper. Dust from the tissue paper causes static electricity. Chapter 9 SEPARATION GUIDE SCANNING GLASS SEPARATION ROLLER Maintaining Your MultiPASS C50...
Page 236 Dirt and dust particles that collect on the underside of the operation panel also affect the quality of the documents you copy or send. Use a soft, dry clean cloth to wipe up paper dust around the rollers. Maintaining Your MultiPASS C50 Chapter 9...
Page 237 6. When you are finished, close the operation panel by pressing it down from the centre as shown. Be sure to close the operation panel until it locks into place, or the unit will not function properly. 7. Plug the unit back in. Chapter 9 Maintaining Your MultiPASS C50...
Page 238: Maintaining Bj Cartridges
BJ ink cartridges and tanks promptly when needed. Printing the Nozzle Check Pattern Print the nozzle check pattern to test the BJ cartridge installed in the MultiPASS C50. This pattern shows if each print head nozzle is operating properly. Press FUNCTION. FUNCTION <...
Page 239: Cleaning And Testing The Bj Cartridge Print Head
To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your MultiPASS C50 is equipped with a print head cleaning function that does this. If your printouts become faint or streaked, or if their quality otherwise decreases, clean the print head as described below.
Page 240: When To Replace The Bj Cartridge
When to Replace the BJ Cartridge How frequently you need to replace your MultiPASS C50’s BJ cartridge or one of its ink tanks depends on how you use your MultiPASS C50. If you print a good deal of graphics, halftones, or greyscales, you will need to replace the cartridge more often than if you print mainly text.
Page 241 BJ cartridge, the BX-20 Black BJ cartridge, the BC-22/22e Colour Photo BJ cartridge, and the BC-29F Fluorescent BJ cartridge are designed specifically for Canon’s colour BJ printers, and are the only ones Canon recommends. Also, the BCI-21 Colour and BCI-21 Black ink tanks are designed specifically for the BC-21/21e Colour BJ cartridge, and are the only ones Canon recommends for the BC-21/21e.
Page 242: Replacing The Bj Cartridge
The MultiPASS C50 includes an automatic protection feature that helps keep it from overheating. If the cartridge holder does not move, unplug the MultiPASS C50 and let it cool for several minutes. When it has cooled, plug it in again, and press the CARTRIDGE button to move the cartridge holder.
Page 243 DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT Maintaining Your MultiPASS C50 9-13...
Page 244 Pull the orange cap off the cartridge’s print head, then remove the orange tape. Discard the cap and tape immediately. Never attempt to re-attach the cap or tape to the print head, or you can adversely affect the ink’s colour and flow. 9-14 Maintaining Your MultiPASS C50 Chapter 9...
Page 245 Do not try to move the cartridge holder manually or you will damage the unit. 10. Close the printer cover, then press CARTRIDGE. CARTRIDGE The MultiPASS C50 beeps twice, and the cartridge holder moves to its home position on the right side of the unit. Chapter 9 r t r...
Page 246 Do not unplug the MultiPASS C50 unless the cartridge holder is in its home position on the right. If you unplug the unit while it is printing, or move the ink cartridge from the home position, the cartridge will not be capped and can dry out.
Page 247: Replacing An Ink Tank In The Bc-21/21E Colour Bj Cartridge
If this happens, clean the print head up to five times as described in “Cleaning and Testing the BJ Cartridge Print Head,” on page 9-9. If the MultiPASS C50’s output is still blank, replace the empty ink cartridge as follows: 1.
Page 248 BJ cartridge. Dispose of the ink tank properly. You may want to place it in a plastic bag to keep any residual ink from spilling. 9-18 Maintaining Your MultiPASS C50 Color Slot Black Slot Cartridge Cartridge BCl-21 BCl-21 BCI–21 BLACK...
Page 249 6. Take the new ink tank out of its bag and remove its orange cap. Be careful not to touch the bottom of the ink tank, as you may get ink on your hands. DO NOT TOUCH 9-19 Chapter 9 Maintaining Your MultiPASS C50...
Page 250 Do not unplug the MultiPASS C50 unless the BJ cartridge is in its home position on the right. If you unplug the unit while it is printing, or move the cartridge from the home position, the cartridge will not be capped and may dry out.
Page 251: Transporting The Multipass C50
9. Pack the MultiPASS C50 and all its components into its original shipping carton. Use the illustration on page 2-5 for reference. If you no longer have the shipping carton your MultiPASS C50 came in, pack the unit in a suitably sized, sturdy cardboard box, using bubble wrap, foam peanuts, or other suitable packing materials.
Page 252 9-22 Maintaining Your MultiPASS C50 Chapter 9...
Page 253 Appendix A Specifications The specifications of the MultiPASS C50 are listed in this section General ... A-2 Plain Paper Fax ... A-3 Copier ... A-4 Telephone ... A-5 Printer ... A-6 • Printable Area: Papers ... A-7 • Printable Area: Envelopes ... A-8 Scanner ...
Page 254: Appendix A Specifications
Liquid crystal display: Display languages: Power source: Power consumption: Dimensions Weight: * Based on Canon FAX Standard Chart No.1 (ECM-MMR Standard Mode) ** Based on Canon FAX Standard Chart No.1 (Standard Mode) Specifications Public Switched Telephone Network MH, MR, ECM-MMR FAX modem...
Page 255: Plain Paper Fax
Document sizes Effective scanning width: Scanning image processing: Recording method: Fax printing speed: * Based on Canon FAX Standard Chart No.1 (Standard Mode) ** 75 g/m paper Appendix A • Temperature: 10°–32.5°C • Humidity: 10%–90% RH • Electrical safety: GS, FIMKO •...
Page 256: Copier
Dialling: Networking: Report/reference: Ink saver: Copier Scanning resolution: Printing resolution: Default size: Specifications • Automatic dialling: – One-touch speed dialling (6 locations) – Coded speed dialling (50 locations) – Group dialling (55 locations) • Regular dialling (with numeric buttons) • Automatic redialling (including error redialling) •...
Page 257: Telephone
Reduction sizes: Copy speed: Multiple copies: Telephone • Automatic FAX/TEL switchover • Answering machine connection (CNG detecting signal, no sound) • Optional handset connection • Extension phone connection • Remote reception by extension phone (Default reception ID: 25) • Tone button •...
Page 258: Printer
• U.S. Commercial No. 10 envelope (9.5 4.1 in.) • Plain paper • Coated paper (Canon LC-301 and HR-101) • Overhead projector film (Canon CF-102) • Back print film (Canon BF-102) • High-gloss film (Canon HG-101) • Fabric sheet (Canon FS-101) •...
Page 259: Printable Area: Papers
Printable Area: Papers The shaded area in the following figure shows the printable area for papers. Printable area: A4 size 210 mm 3.4 mm 297 mm 3.0 mm 7.0 mm * The height of the lower margin varies depending on the printing conditions: - 7 mm/0.28"...
Page 260: Printable Area: Envelopes
Printable Area: Envelopes The shaded portion in the following figure shows the printable area for envelopes. Printable area: European DL 220 mm 6.4 mm 10.4 mm 110 mm 3.0 mm 7.0 mm Specifications U.S. Commercial No. 10 9.5" 0.25" 1.2" 4.1"...
Page 261 BX-20 Black BJ cartridge • Print head: • Ink colour: • Contents: • Cartridge life/ cartridge yield: BC-21/21e Colour BJ cartridge • Print head: • Ink tanks: • Ink colours: • Contents/black: • Contents/colour: • Ink tank yield: BC-22/22e Photo BJ cartridge •...
Page 262: Scanner
Scanner Scanning method: Scanning image processing: Scanning resolution: Automatic document feeder capacity:* Document sizes Effective scanning width: Compatibility: Scanning speed:** *Based on 75 g/m **Scanning size: A4. Does not include forward time or data transfer time. A-10 Specifications Solid-state electronic scanning by contact colour image sensor •...
Page 263: Document Sizes
Document Sizes The following illustrations show the largest and smallest documents you can feed into the MultiPASS C50. When the document feed lever is set to Automatic document feed Maximum Document Size 216 mm When the document feed lever is set to Manual document feed Note that the scanning length may be shorter than the length of the actual document.
Page 264 The figure below shows how much of an A4-size document the MultiPASS C50 scans when faxing or scanning. A margin of up to 4.5 mm on either side of the sheet and up to 4.0 mm on the top and bottom are outside the MultiPASS C50’s scanning area. A-12 Specifications MAX.
Page 265: Pc Interface
• Bidirectional parallel cable • CD-ROM Drive • Canon proprietary MultiPASS Desktop Manager for Windows • Fax/Telephone address book • Fax Viewer • Fax Log • Fax distribution lists • Real-time MultiPASS C50 hardware status available through PC Specifications ® A-13...
Page 266 A-14 Specifications Appendix A...
Page 267: Control Panel And Functions
This section describes the optional equipment available for use with the MultiPASS C50. Optional Handset ... B-2 • Package Contents ... B-2 • Attaching the Handset to Your Unit ... B-3 • Control Panel and Functions ... B-6 • Maintaining Your Handset ... B-8...
Page 268: Appendix B Options
Optional Handset The optional handset is available for connection to your MultiPASS C50. Contact your Canon dealer for more information. Package Contents Make sure you have the following items. If anything is damaged or missing, notify your Canon dealer immediately.
Page 269: Attaching The Handset To Your Unit
Attaching the Handset to Your Unit To attach the handset to your unit, follow these steps: 1. Use a screwdriver to remove the two covers on the left side of the unit. 2. Remove the screws from the plugs and insert the plugs in the holes on the handset cradle.
Page 270 3. Insert the plugs with the handset cradle in the holes on the unit. If you have difficulty inserting the plugs, turn the unit so that the left side is facing you and the right side is placed against a wall. This will allow you to insert the plugs without the unit moving.
Page 271 5. Connect the handset cord to the input jack marked side of the unit. When carrying the unit, do not lift it by the handset cradle as it may break. If you need to remove the handset cradle after it is installed, use a small phillips screwdriver to remove the two screws.
Page 272: Control Panel And Functions
Ringer Equivalence Number (R.E.N.) (UK only) Your British Telecom line has a maximum R.E.N. capacity of 4. Your Canon unit has a R.E.N. value of 1 (unless otherwise stated), and this handset also has a R.E.N. value of 1. You can therefore use additional equipment with a total R.E.N.
Page 273 q R Button This button can be used when the handset is connected to a PABX or a System ‘X’ exchange. The R button is used to obtain a second line to the PABX while holding the original line (for example, when trans- ferring a call from one extension to another or when using some of the new features of the System ‘X’...
Page 274: Maintaining Your Handset
Maintaining Your Handset Follow these guidelines to maintain your handset in top working condition. Do not leave your handset exposed to direct sunlight. Do not install your handset in hot or humid conditions. Do not spray aerosol polishes on your handset as they may enter the holes on your handset and cause damage.
Page 275: Glossary
Glossary Alternating current. The type of electrical current available from a wall outlet. Activity report A journal of the MultiPASS C50’s fax transactions, both sent and received. Address Book The MultiPASS Desktop Manager for Windows provides you with an electronic Address Book that allows you to create a list of people with their phone/fax numbers.
Page 276 MultiPASS C50. Automatic image reduction The MultiPASS C50 can print the date, time, company name, and a fax number at the top of the faxes it receives. To prevent this information from crowding the faxed image on the page and possibly lengthening the fax, the MultiPASS C50 automatically reduces the size of the image on the page.
Page 277 Centronics An interface standard for parallel data transmission. The interface on the MultiPASS C50 is a Centronics-type parallel interface. Character set A complete collection of the characters and symbols that constitute all...
Page 278 Cursor The underline symbol you see on the LCD display when you register numbers and names in the MultiPASS C50. Press the arrow buttons to move the cursor. dB(A) Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the unit), adjusted for background noise.
Page 279 Dual access (Multitasking) Enables the MultiPASS C50 to receive a fax, even if it is copying or printing a document. Also enables you to load other faxes into memory, make copies, print out reports, print documents or register information while the MultiPASS C50 sends a fax from memory.
Page 280 If the call is from another fax, the transmission is automatically received. If the call is from a telephone, the MultiPASS C50 rings to let you know, so you can pick up the handset. With this feature, one telephone line can be shared by both the telephone and the fax.
Page 281 Ink Jet printer A nonimpact printer that ejects ink into paper to form characters. The MultiPASS C50 has a special type of ink jet printer built in called a Bubble Jet printer. Ink saver You can enable or disable economy printing (ink saving feature) when receiving faxes.
Page 282 You attach the cable that connects your computer and MultiPASS C50 to this port. Jack The telephone receptacles on your wall or in your MultiPASS C50 used to connect the MultiPASS C50 to the telephone line, answering machine, or extension phone.
Page 283 MultiPASS Desktop Manager for Windows software Canon’s exclusive software package that allows you to use the MultiPASS C50 with your Windows software applications. You must install the MultiPASS Desktop Manager to use your MultiPASS C50 as a printer, scanner, or PC fax. Noise A term applied to a variety of problems that impair the operation of telephone lines used for faxing.
Page 284 An automatic dialling method that allows you to dial a fax or telephone number by pressing a single one-touch speed dialling button. The MultiPASS C50 can store up to 6 numbers for one-touch speed dialling. One-touch speed dialling buttons The buttons numbered 1 to 6 on the operation panel, each of which may be registered as a fax or telephone number.
Page 285 Printer driver Software that sends printing instructions to a printer (in this case, the MultiPASS C50). The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes. Proportional spacing The spacing of characters according to the width of each character.
Page 286 Quick-on-line sending is the easiest and quickest way to send a document. After a document is set in the Automatic Document Feeder (ADF), the MultiPASS C50 begins to scan the entire document into the memory. As the first page of a multiple page document is being...
Page 287 MultiPASS C50. Remote reception Activating a fax by answering an extension telephone that is connected to the MultiPASS C50, but that is not located near the MultiPASS C50. You need to dial a remote receiving ID number to start remote reception.
Page 288 Resolution The density of dots for any given output device. Expressed in terms of dots per inch (dpi). Low resolution causes font characters and graphics to have a jagged appearance. Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs. Resolution values are represented by horizontal data and vertical data, for example, 360 360 dpi.
Page 289 Standby The mode in which the MultiPASS C50 is on and ready to use. All operations start from standby mode when the LCD displays the time and receiving mode. Subtractive colours The three primary colours (cyan, yellow, and magenta);...
Page 290 In some countries, on-line data services may require that you use tone dialling. Tone/pulse setting The ability to set the MultiPASS C50 to match the telephone dialling system your telephone line uses: touch-tone or rotary pulse. Transaction number A unique number assigned to each fax document sent (TX NO.) or...
Page 291 Refers to how the typeface appears: slanted (italic) or upright. ™ (Ultra High Quality) An exclusive Canon digital image processing system that incorporates 64 shades of grey along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity.
Page 292 G-18 Glossary...
Page 293: Index
1-TOUCH SPEED DIAL setting 2-67, 2-68, 3-3 Access type registering 4-20, 4-21 Accessing unit settings 2-71 to 2-73 Adding pages to document 6-12 ADF See Automatic Document Feeder Adjusting paper thickness lever 2-35, 2-42, 2-43 ALARM lamp 2-24 Alarm setting 2-62 ALARM VOLUME setting 2-62, 2-69, 2-71 Alternative telephone networks 4-25 to...
Page 294 CALLING VOLUME setting 2-62, 2-68, 2-71 Cancelling automatic redialling 4-16, 4-17 manual redialling 4-15 receiving 5-16 sending 4-12 Canon media 2-38, 2-39 Photo Kit 1-10 Cartridge BC-21/21e Colour BJ 2-29 BC-22/22e Photo BJ 2-30 BC-29F Fluorescent BJ 2-30 BX-20 Black BJ 2-29...
Page 295 storing 2-36 types 2-29, 2-30 using 2-27, 2-28 CARTRIDGE button 2-25 CARTRIDGE JAMMED message 8-30 CF-102 See Transparencies CF-102 CHANGE CARTRIDGE message 5-12, 8-31, 9-10 CHECK DOCUMENT message 8-31 CHECK PAPER SIZE message 8-31 CHECK PRINTER message 8-31 Cleaning exterior 9-2 interior 9-2, 9-3 print head 9-9 scanner components 9-4 to 9-7...
Page 296 Customer support 1-13, 8-3 D.T. button 2-26 using 4-23 DATE & TIME setting 2-58, 2-62, 2-68 Date Format setting 2-62 Default Action if No Answer to Telephone setting 2-66 Desktop Manager See MultiPASS Desktop Manager Dial tone confirming 4-23 Dialling automatic 3-2, 4-7 coded speed 3-2, 3-10 to 3-16, 4-7 group 3-2, 3-17 to 3-21...
Page 297 via operation panel 2-54, 2-61 Envelopes loading 2-44, 2-45 printable area 2-41 printing 7-2 to 7-5 selecting 2-37 Error codes 8-30 to 8-34 Error Correction (ECM) setting 2-63, 2-65 Error Correction Mode 1-4 Fabric Sheets FS-101 2-39 printing 2-52 cancelling 4-12 cancelling incoming 5-16 features 1-4 printing 5-14...
Page 298 High Resolution Paper HR-101 2-38 cleaning sheet 2-50, 2-51 printing 2-50 HR-101 See High Resolution Paper HR-101 Hue 7-7 Humidity location 2-3 paper storage 2-44 Image Contrast setting 2-64 Include Fax Image setting 2-63 Incoming Ring setting 2-62 Ink Saver Mode setting 2-66 Ink tank 1-9, 2-29 BCI 21 Black 2-29 BCI-21 Colour 2-29...
Page 299 M button using 4-27, 4-28 M label 2-6 attaching 4-25 M-Key setting 2-64 M-KEY SETTING 2-64, 2-69, 4-26 Maintaining BJ cartridge 9-8 to 9-20 cleaning 9-2 to 9-7 Manual document feed 6-3, 6-5, 6-10, 6-11 feeder 2-21 feeding 2-49 receiving 5-2, 5-3, 5-6, 5-7 sending 4-6 Manual display See MANUAL MODE Manual document feed 6-3, 6-5, 6-10,...
Page 300 Numeric buttons 2-24 Off Hook Alarm setting 2-63 On Error Resend setting 2-64 One-touch speed dial buttons 2-24 One-touch speed dialling changing names 3-5 to 3-7 changing numbers 3-5 to 3-7 deleting numbers 3-5, 3-6 description 3-2, 4-7 storing 3-3, 3-4 using 3-8, 3-9 with sequential broadcasting 4-18 Operation panel 2-20, 2-23, 2-24, 2-54...
Page 301 Canon 2-38, 2-39 envelopes 2-37 Fabric Sheets FS-101 2-39 High-Gloss Film HG-101 2-39 High Resolution Paper HR-101 2-38, 2-50 loading 2-44 to 2-52 plain 2-37 selecting 2-37 T-Shirt Transfers TR-101 2-39 Transparencies CF-102 2-38 Print quality problems 8-24, 8-25 Printable area...
Page 302 setting mode 5-3 REDIAL/PAUSE button 2-24 Redialling automatic 4-15, 4-16 cancelling 4-15, 4-16, 4-17 manual 4-15 Reduction copying 1-5, 6-13 to 6-15 Reduction setting 2-65 Registering access type 4-20, 4-21 alternative telephone network 4-26 outside line number 4-20, 4-21 receiving while 5-15 speed dialling with M button 4-28 Regular dialling 4-7...
Page 303 using 4-18, 4-19 Serial number 8-3 Settings 2-61 to 2-73 accessing 2-71 to 2-73 general 2-62 list 2-61 to 2-70 other 2-67 receive settings 2-65 sending 2-63 speed dialling settings 2-67 unit 2-68 to 2-70 Sheet feeder 2-20 jams 8-8 problems feeding 8-9 to 8-11 Shipping materials removing 2-8 to 2-10...
Page 304 Transmission speed 1-4 Transparencies CF-102 Transparencies 2-38 loading 2-44, 2-45 Transparencies CF-102 2-38 Transporting unit 9-21 TWAIN 1-7 TX/RX CANCELLED message 8-34 TX/RX NO. nnnn message 8-34 Type conventions 1-12 ™ See Ultra High Quality alternative telephone networks 4-25 to 4-28 B.T.

Canon MultiPASS C50 User Manual

Chapter 1 Introducing the Multipass C50

Chapter 2 Setting up Your Multipass C50

Chapter 3 Speed Dialling

Chapter 4 Sending Faxes

Chapter 5 Receiving Faxes

Chapter 6 Scanning Documents and Making Copies

Chapter 7 Printing from Your PC

Chapter 8 Troubleshooting

Chapter 9 Maintaining Your Multipass C50

Appendix A Specifications

Appendix B Options

Glossary

Index

Quick Links

Related Manuals for Canon MultiPASS C50

Summary of Contents for Canon MultiPASS C50