Troubleshooting; Potential Types Of Problems - Brother P-touch QL-650TD Setup & Operation Manual

Troubleshooting

If the problems occur while using this printer, the following may help you to solve the
problems.

Potential types of problems

Problem
•
•
•
•
Cannot print
•
Printing error
•
is displayed
•
•
•
LED lamp
does not light
up
•
•
•
LED lamp is
blinking
•
•
The printing
quality is
getting wrong
• •
Data
transmission
error is
displayed on
PC
•
•
The clock
stops when
•
unplugging
the power
•
cord
Is the USB cable disconnected?
Check the USB cable is connected properly.
Is the DK Roll properly set?
If it is not set properly, remove the DK Roll and set it again.
Is the DK Roll used up?
Check for some of the roll are still left.
Is the DK Roll cover open?
Check the roll cover is closed properly.
Are USB cable and RS-232C cable connected to the printer at the
same time?
Connect only one cable which is used to communicate with the
printer.
Is the power cord connected properly?
Check the power cord is connected properly. If it is connected
properly, try to connect it to other outlet.
* If the problem is not resolved after trying these solutions, contact your local
distributor or Brother Call Center.
For details, refer to
Does a system error (the LED turns off after blinking 10 times)
occur?
Turn OFF the power of the printer and turn it ON again.
If the problem is not resolved after trying this solution, contact your
local distributor or Brother Call Center.
Is the print head or roller damaged or stained?
The print head is cleaned when using the DK Roll (thermal recording
paper), however, the dust or stain from roller may collect on the print
head. In this case, clean up the roller. For details, refer to
maintenance" in page 54.
Is the correct port selected?
Check that the correct port is selected from [print to the port below]
in printer property dialog box.
Is the battery protection sheet removed?
Remove the battery protection sheet.
Is the battery inserted?
Set a new battery.
The battery is run out of power.
Replace it with a new battery.
Solution
"Manual operation button" in page 22.
59
STEP
1
STEP
2
STEP
3
"Roller
STEP
4