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24
Barracuda 4FC Installation Guide, Rev. A
Troubleshooting
Before calling Seagate Technical Support, please read the
possibilities discussed below. The suggestions presented
here will resolve the majority of installation problems.
General installation troubleshooting
•
Check system compatibility. This is a Fibre Channel
(FC) device. Check your system documentation to
ensure that it supports FC devices.
•
Check the physical attachment. Ensure that the
drive is properly mated with the backpanel Fibre
Channel single connector attachment (FC-SCA).
•
Check to ensure that drive is receiving power.
Insert the drive into your system. Listen carefully for
the sound of the drive motor spinning up. If the drive
motor does not spin up, check the power supply. If
your power supply is functioning properly, but the
drive does not spin up, contact the company from
which you purchased the drive.
•
Check your system or backpanel documentation
to ensure you have set options in accordance
with the manufacturer's recommendations. All
device options, including addresses, are set at the
packpanel within the host system or through system
software. Check your host system documentation
about how to set these options in your particular sys-
tem.
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