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10
Barracuda 4FC Installation Guide, Rev. A
SeaFONE: (408) 438-8222
Technical support specialists are available from 8:00 a.m.
to 5:00 p.m. PST, Monday through Friday. Recorded tech-
nical information on selected Seagate products is pro-
vided while you are on hold. Recordings are accessible 24
hours a day, 7 days a week.
SeaTDD: (408) 438-5382
TDD is a telecommunication device for the deaf where
two people can communicate using a keyboard connected
to the phone line. A TDD device is required to access this
service, which is available from 8:00 a.m. to 5:00 p.m.
PST, Monday through Friday.
SeaBOARD
The Seagate Technical Support Bulletin Board System
(BBS) is available 24 hours a day, 7 days a week. A
modem is required to access this service. The communi-
cations software must be set for eight data bits, no parity,
and one stop bit (8N1). These operate at 300 to 9600
baud. With this service you can access:
•
Specifications and jumper configurations
•
Reprints of Seagate documentation
•
Utilities that you can download to your own computer
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