Frequently Asked Questions - Bushnell NAV500 Navigation Manual

FREQUENTLY ASKED QUESTIONS

I can't find an address.
Please make sure you have correctly spelled your entry. If you do not know how an address is spelled
correctly, simply enter the parts of the address, you know for sure (e.g. "New", "Time" for Times Square in
New York City). Then browse in the result list and look for the address. Also make sure that the city in
which you are looking for an address is correct. Sometimes the official postal address differs from the
address you are looking for. In that case, search for an address nearby that you know of and browse on
the map.
If you find the address on the map but you can not find it while searching for it, please let us know via
pnd@support.gate5.net.
There is a failure in the map / POI's are missing.
If you detect an error in the map data (e.g. a street is missing completely), we would like to inform our map
data provider. Please let us know via pnd@support.gate5.net.
I have problems to get a GPS fix.
If you have problems getting a satellite fix with the GPS (you can see how many satellites are being
received on the main menu at the bottom left) please make sure, that you are outside and the GPS
antenna has a good visibility to the open sky. Some models also do support an additional external active
antenna. Please also consult with the hardware manual of your device to get further information of how to
obtain a GPS fix.
Where can I get technical support?
Please contact Bushnell at 1-800-423-3537.
Where can I get software updates?
Please visit www.BushnellGPS.com
Where can I get additional maps?
Please visit www.BushnellGPS.com
Bushnell NAV500 Navigation Software Manual
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or your retail store for information about software updates.
for accessory and map sales.
© Bushnell 2006. All rights reserved. 06-09-21