Page 1 MFC-3100C ® ® version D...
Page 2 If You Need to Call Customer Service Please complete the following information for future reference: Model Number: MFC-3100C Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this Owner’s Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.
Page 3: Brother Numbers
Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
Page 4: Ordering Accessories And Supplies
MFC. Calls must be made from within that country. For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother.
Page 5: Compilation And Publication Notice
OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Page 6 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).
Page 7 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). Brother Customer Representative will ship the exchange...
Page 8 Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...
Page 9: Quick Reference Guide
Quick Reference Guide Sending Black & White Faxes Automatic Transmission Place the original face down in the ADF. Enter the fax number using Speed Dial, Search or the dial pad. Press Black Fax Start. Real Time Transmission You can send faxes in real time. Place the original face down in the ADF.
Page 10 Use the dial pad to enter the number of copies you want (up to 99). Press Black Copy. Brother fax-back system : In USA: 1-800-521-2846 Brother Global Web Site : http://www.brother.com Frequently Asked Questions (FAQs) and Product Support : http://solutions.brother.com Brother Accessories & Supplies:...
Page 11: Table Of Contents
Conventions Used in this Manual... 1-1 Test Sheet Procedure and Product Registration (For USA Only) ... 1-2 To Complete Your Registration On-Line... 1-2 MFC-3100C Control Panel Overview... 1-3 About Fax Machines ... 1-5 Custom Features ... 1-5 Do You Have Voice Mail on the Phone Line? ... 1-5 Why Should There Be Trouble? ...
Page 12 Custom Features on Your Phone Line... 2-16 Paper... 3-1 About Paper... 3-1 Handling and Using Special Paper ... 3-1 Recommended Paper for the MFC-3100C... 3-1 Paper Capacity of Multi-Purpose Sheet Feeder... 3-2 Paper Specifications for Multi-Purpose Sheet Feeder... 3-2 Print Area... 3-3 On-Screen Programming...
Page 13 Distinctive Ring... 6-7 What Does Your Telephone Company’s “Distinctive Ring” Do? ... 6-7 What Does Brother’s “Distinctive Ring” Do? ... 6-7 Do You Have Voice Mail? ... 6-8 Before You Choose the Ring Pattern to Register ... 6-8 VERY IMPORTANT... 6-9 Registering the Distinctive Ring Pattern...
Page 14 Setting Up Polled Transmit (Not Available for Color Fax)... 7-8 Auto Dial Numbers and Dialing Options ... 8-1 Storing Numbers for Easy Dialing ... 8-1 Storing Speed Dial Numbers ... 8-1 Changing Speed Dial Numbers ... 8-2 Setting Up Groups for Broadcasting ... 8-3 Dialing Options ...
Page 15 Ink Key ... 12-3 Stop/Exit Key ... 12-3 Checking the Print Quality... 12-3 Printer Driver Settings (For Windows Using the Brother MFC-3100C Printer Driver ... 13-1 Features in the Printer Driver (For Windows 2000 Professional and Windows NT Paper Tab... 13-2 Paper Size ...
Page 16 Device Options ... 13-11 Print Date & Time ... 13-11 Support ... 13-12 Web Update... 13-12 Brother Solutions Center... 13-12 Features in the Printer Driver (For Windows Layout Tab ... 13-13 *1 Orientation ... 13-13 *2 Pages Per Sheet... 13-14 Paper/Quality Tab...
Page 17 Scan to Word Processor ... 14-11 Scanner Settings ... 14-11 Word Processor ... 14-12 User Defined Button... 14-13 Scanner Settings ... 14-13 Target Application... 14-13 Copy ... 14-13 Scanner Settings ... 14-14 Copy Settings... 14-14 ® -Based Brother MFL-Pro Control Center ... 14-1...
Page 18 How to Use PreScan to Adjust an Image:... 15-8 Setting Up and Using PC FAX (For Windows Introduction ... 16-1 Brother Resource Manager... 16-1 MFC Remote Setup ... 16-2 PC FAX Sending ... 16-3 Setting Up User Information ... 16-3 Setting Up Sending...
Page 19 To Access the On-Line Documentation... 17-1 To Install Automatic E-mail Printing (Optional Application): ... 17-1 Using the Brother MFC with a New Power Macintosh G3, G4 or iMac™/iBook™ ... 18-1 Set Up Your USB-Equipped Apple G3, G4 or iMac™ or iBook™ with Mac OS 8.5-9.2 ...
Page 20 Scanning a Document into Your Macintosh G3, G4 or iMac ... 18-8 Settings in the Scanner Window... 18-9 Image... 18-9 Scanning Area ... 18-10 Business Card Size... 18-10 Miscellaneous... 18-11 Contrast ... 18-11 Color Sync Dialog... 18-11 Scanner Profile... 18-12 PreScanning an Image ...
Page 21 Specifications ... S-1 Product Description... S-1 Fax... S-1 Printer ... S-2 Printing ... S-2 Controller... S-2 Computer Requirements... S-3 Print Media ... S-3 Consumable Items ... S-4 Glossary... G-1 Index ...I-1 Remote Retrieval Access Card... R-1...
Page 22: Introduction
Introduction Using This Manual Thank you for purchasing a Brother Multi-Function Center (MFC). This MFC has been designed to be simple to use, with LCD screen prompts to guide you through programming your machine. However, you can use your MFC to its fullest potential by taking a few minutes to read this manual.
Page 23: Test Sheet Procedure And Product Registration (For Usa Only)
(For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your MFC and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your MFC is properly installed.
Page 24: Mfc-3100C Control Panel Overview
MFC-3100C Control Panel Overview Liquid Crystal Display (LCD) The LCD displays messages to help you set up and operate your MFC. Reports Accesses the Reports menu so you can select a report to print: Help List, Auto Dial, Fax Activity, Transmission Verification, User Settings.
Page 25 Dial Pad Use to dial phone and fax numbers and as a keyboard for entering information into the MFC. (For Canada Only): the # key lets you switch the dialing type during a telephone call from PULSE to TONE. Search/Speed Dial Lets you look up numbers stored in the dialing memory.
Page 26: About Fax Machines
Voice Mail will keep your MFC from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the MFC can pass the call back to the other after the call has been answered.
Page 27: Ecm (Error Correction Mode)
The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVING. If your MFC is set to the FAX mode, it will answer every call automatically with fax receiving tones.
Page 28: Assembly And Connections
FCC Emission Requirements when you connect the MFC to your computer using a USB cable or a bi-directional IEEE-1284 compliant parallel cable. If an item is missing, call Brother Customer Service at 1-800-284-4329 (in Note USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal). See...
Page 29: Choosing A Location
Choosing a Location Place your MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the MFC near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°–35°C).
Page 30: Assembly
Assembly Removing the Protective Yellow Bar Open the control panel cover by pulling it toward you (1), and then lift the top cover toward the back (2). Pull the protective yellow bar out of the machine. Caution Do not throw away the protective yellow bar. You will need it for future transportation.
Page 31: Setting Up The Mfc
Setting Up the MFC Connect the power cord. There is no ON/OFF switch. When you plug in the power cord, the power goes on and the LCD shows: WARNING The MFC must be grounded using a 3-prong plug. Since the MFC is grounded through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your MFC on when you connect it to a telephone line.
Page 32 Attach the paper wire extension to the multi-purpose sheet feeder. Paper Wire Extension Attach the plastic document support. 2 - 5 A S S E M B L Y A N D C O N N E C T I O N S Document Support...
Page 33 Attach the plastic paper tray to the paper output slot, and then pull out the extension. Caution Please attach the paper tray to prevent paper jams and maintain print quality. Plastic Paper Tray Extension Attach the document wire extension. Document Wire Extension A S S E M B L Y A N D C O N N E C T I O N S 2 - 6...
Page 34: Loading Paper In The Multi-Purpose Sheet Feeder (Paper Cassette)
Loading Paper in the Multi-Purpose Sheet Feeder (Paper Cassette) You can load up to 100 sheets of 20 lb (75 g/m (See Paper Capacity of Multi-Purpose Sheet Feeder Fan the paper well. Gently insert the paper. Make sure the print side is toward you and the paper level is stacked below the...
Page 35: Installing The Ink Cartridges
Installing the Ink Cartridges Check that you turned on the power (by plugging in the power cord). The LCD shows: Open the control panel cover by pulling it toward you ( ), then lift the top cover toward the back ( ). After a few seconds, the print head will move left to its replacement position.
Page 36: Important
WARNING If ink gets in your eyes irrigate them with water immediately, and if irritation occurs consult a doctor. Caution The bottom of the white shipping cover is wet with ink that will cause stains, so wipe it clean before you place it down. Do not throw away the white shipping cover.
Page 37 Warranty coverage does not apply to problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only genuine Brother ink cartridges. INK EMPTY shows on the LCD after you install the ink cartridges, check Note to make sure the ink cartridges are installed correctly.
Page 38: Connecting The Mfc
Connecting the MFC Connecting an External Telephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC. Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the back side of the MFC.
Page 39: Connections
Do not connect a TAD elsewhere on the same phone line (unless you have the Distinctive Ring service). Connections The external TAD must be plugged into the back side of the MFC, into the jack labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
Page 40: Recording Outgoing Message (Ogm)
Recording Outgoing Message (OGM) Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your MFC time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
Page 41: Converting Telephone Wall Outlets
Converting Telephone Wall Outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.
Page 42: Multi-Line Connections (Pbx)
Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the MFC. Triplex Adapter External Two Line TAD You can keep two-line telephones on other wall outlets as always.
Page 43: Custom Features On Your Phone Line
Custom Features on Your Phone Line If you have Voice Mail, Caller ID, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line, it may create a problem with the operation of your MFC. (See , page 20-8.) Custom Features on a Single Line...
Page 44: Paper
Transparencies: 3M Transparency Film (CG3410) The output quality depends on the paper type and paper brand. Note Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with the MFC-3100C. 3 - 1 P A P E R ®...
Page 45: Paper Capacity Of Multi-Purpose Sheet Feeder
Paper Capacity of Multi-Purpose Sheet Feeder Paper Type Paper Size Plain Paper Letter, Executive (Cut Sheet) Legal Inkjet Paper Letter Glossy Paper* Letter Transparencies Letter Envelopes* DL, COM-10, C5, Monarch 4" × 6" Postcard* 5" × 8" Index Card* *If you want to load thick paper such as postcards, index cards, envelopes and glossy paper in the multi-purpose sheet feeder, you must first install the Card Stock Support in the feeder.
Page 46: Print Area
Print Area The print area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheets and envelopes. Cut Sheet Paper Type Paper Size Cut Sheet Letter, Legal Executive Envelopes Printer depends on the Printer driver. Note The above figures are approximate and the print area may vary depending on the kind of paper you are using.
Page 47: On-Screen Programming
On-Screen Programming User-Friendly Programming We have designed your MFC with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your MFC has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your MFC.
Page 48: Navigation Keys
Navigation Keys You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls; Then press 1 for General Setup Menu —OR— Press 2 for Fax Menu—OR— Press 3 for Copy Menu—OR— Press 4 for Test Print —...
Page 49 To access the menu, press Main Menu Submenu 1. GENERAL 1. PAPER SETUP TYPE 2. PAPER SIZE 3. DATE/TIME 4. STATION ID 5. VOLUME 6. AUTO DAYLIGHT 7. TONE/ PULSE (Canada Only) 8. LOCAL LANGUAGE (Canada Only) Menu/Set. to accept Menu Options Selections...
Page 50 To access the menu, press Main Menu Submenu 2. FAX 1. SETUP RECEIVE 2. SETUP SEND 4 - 4 O N - S C R E E N P R O G R A M M I N G Menu/Set. to accept Menu Options...
Page 51 To access the menu, press Main Menu Submenu 2. FAX 2. SETUP SEND (Continued) (continued) 3. SET AUTO DIAL 4. SETUP REPORTS 5. REMOTE FAX OPT Menu/Set. to accept Menu Options Selections 5. REAL NEXT FAX ONLY TIME TX 6. POLLED 7.
Page 52 To access the menu, press Main Menu Submenu 2. FAX 5. REMOTE (Continued) FAX OPT (Continued) 6. REMAINING JOBS 0. TEL SERVICE 3. COPY 1. QUALITY 2. COLOR ADJUST 3. CONTRAST 4. TEST PRINT — 4 - 6 O N - S C R E E N P R O G R A M M I N G Menu/Set.
Page 53: Initial Setup
Initial Setup Getting Started Setting Paper Type You can choose the Paper Type you use. Press Menu/Set, 1, 1. Press to select PLAIN, GLOSSY TRNSPRNCY If you selected GLOSSY, press GLOSSY:3-COLOR, and then press Menu/Set. The print quality of black ink varies depending on the kind of glossy paper you Note are using.
Page 54: Setting Date And Time
Setting Date and Time Your MFC displays the date and time, and prints it on every fax you send. In the event of a power failure, you may have to reset the date and time. All other settings remain unaffected. Press Menu/Set, 1, 3.
Page 55: Entering Text
Entering Text When you are setting certain functions, such as the Station ID, you may need to type text into the MFC. Most number keys have three or four letters printed above them. The keys for 0, #, and are used for special characters. By pressing the appropriate number key repeatedly, you can access the character you want.
Page 56: Setting The Ring Volume
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the...
Page 57: Turning On Automatic Daylight Savings Time
Turning On Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Press Menu/Set, 1, 6. Press to select and then press Menu/Set.
Page 58: Setup Receive
Setup Receive Basic Receiving Operations Choosing the Receive Mode There are three different receive modes for your MFC. You may choose the mode that best suits your needs by pressing Receive Mode repeatedly until the LCD shows the setting you want to use. How it works FAX ONLY The MFC automatically...
Page 59: To Select Or Change Your Receive Mode
To Select or Change Your Receive Mode Press Receive Mode. The LCD shows your current selection. Continue to press Receive Mode until your new selection appears. After two seconds the LCD returns to the date and time display, along with your new Receive Mode setting.
Page 60: Easy Receive
Easy Receive When you use this feature, you don’t have to press Black Fax Start when you answer a fax call. Selecting automatically, even if you lift the handset of an extension or external phone. When you see RECEIVING handset of an extension phone connected to another wall jack, just replace the handset, and your MFC does the rest.
Page 61: Advanced Receiving Operations
Advanced Receiving Operations Operation from Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your MFC take over by using the Fax Receive Code. When you press the Fax Receive Code (See , page 6-3.) Easy Receive...
Page 62: Polling
Polling Polling is the process of retrieving faxes from another fax machine. You can use your MFC to “poll” other machines, or you can have someone poll your MFC. All parties involved in polling need to set up their fax machines to accommodate polling.
Page 63: Canceling A Scheduled Job
Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. (See Checking Job Status Press Menu/Set, 2, 6. Any waiting jobs appear on the LCD. If no job is waiting, the LCD shows NO JOB If you have more than two jobs waiting, press cancel, and then press Menu/Set.
Page 64: Telephone Services
Note What Does Brother’s “Distinctive Ring” Do? The Brother machine has a Distinctive Ring feature that allows you to use your MFC machine to take full advantage of the telephone company’s Distinctive Ring service. You can dedicate the new phone number on your line to receiving only faxes.
Page 65: Do You Have Voice Mail
You can register only one Distinctive Ring pattern with the MFC. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the phone company in the USA and Canada that are shown in the Brother compatibility table below. Ring Pattern...
Page 66: Very Important
VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the MFC in MANUAL mode at all times while using the Distinctive Ring Feature. Here’s why: MANUAL «Neutral».
Page 67: Setup Send
Setup Send Before You Begin Before you begin sending faxes, please be sure to read all the instructions and cautions listed below for placing originals in the automatic document feeder. Using the ADF (Automatic Document Feeder) Documents must be between 3.5 and 8.5 inches wide and 5 and 14 inches long. Make sure you place originals face down, top edge first.
Page 68: Sending Faxes With Multiple Settings
Sending Faxes with Multiple Settings When you send a fax you can choose any combination of these settings: set the contrast or resolution; send using overseas mode, delayed fax, polling transmission or real time transmission. After each menu selection is accepted, the LCD will ask if you want to enter other settings: Press 1 if you want to select additional settings.
Page 69: Fax Resolution
Fax Resolution When you have a document in the ADF, you can use the FAX Resolution key to temporarily change the setting. Press FAX Resolution repeatedly until the LCD shows the setting you want. —OR— You can change the default setting. Press Menu/Set, 2, 2, 2.
Page 70: Color Fax Transmission
Color Fax Transmission Your MFC allows you to transmit a color fax. Place the original face down in the ADF. Enter the fax number using the dial pad, Speed Dial or Search. Press Color Fax Start. When you are sending a color fax, the MFC starts sending the fax without scanning the original into memory.
Page 71: Real Time Transmission
Real Time Transmission When you are sending a fax, the MFC will scan originals into memory before sending. Then, as soon as the phone line is free, the MFC will start dialing and sending the fax. If memory becomes full, the MFC will send the document in real time (even if REAL TIME TX Sometimes you may want to send an important document immediately, without...
Page 72: Canceling A Job In Memory
Canceling a Job in Memory You can cancel tasks you’ve scheduled, such as Polling Transmit, or faxes waiting in Memory to be sent. (See Press Menu/Set, 2, 6. Any waiting jobs appear on the LCD. If no jobs are waiting, the LCD shows NO JOB WAITING.
Page 73: Advanced Sending Operations
Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. Place the original face down in the ADF. Press Menu/Set, 2, 2, 7. Press to select and then press Menu/Set. Press 1 if you want to select additional settings. The LCD returns to the menu—OR—Press 2 if you are finished choosing settings, and SETUP SEND then go to Step 5.
Page 74: Delayed Batch Transmission (Not Available For Color Fax)
Delayed Batch Transmission (Not Available for Color Fax) Before sending the delayed faxes, your Brother machine will economize by sorting all the documents in memory by destination and scheduled time. All delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.
Page 75: Auto Dial Numbers And Dialing Options
(Search/Speed Dial, #, the two-digit location, and Black Fax Start). The MFC has 40 Speed Dial locations. (For USA Only) Speed Dial location 01 has been pre-programmed for the Brother fax-back system. You can override it if you wish.
Page 76: Changing Speed Dial Numbers
Changing Speed Dial Numbers If you try to store a Speed Dial number in a location where a number is already stored, the LCD shows the current name stored there, and prompts you to either: Press 1 to change the stored number—OR— Press 2 to exit without making a change.
Page 77: Setting Up Groups For Broadcasting
Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only five keys (Search/Speed Dial, #, the two-digit location, and Black Fax Start). First, you’ll need to store each fax number as a Speed Dial number. Then, you can combine them into a Group.
Page 78: Dialing Options
Dialing Options When you dial using an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored. Search You can search for names you have stored in Speed Dial memory. (See Storing Speed Dial Numbers Place the original face down in the ADF.
Page 79: Broadcasting (Not Available For Color Fax)
Broadcasting (Not Available for Color Fax) Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Menu/Set key, you can include Groups, Speed Dial locations plus up to 50 manually dialed numbers. If you did not use up any locations for Groups, access codes or credit card numbers, you can "broadcast"...
Page 80: Pause
Pause Press Redial/Pause to insert a 3.5 second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause. Fax Redial If you’re sending a fax manually and the line is busy, press Redial/Pause to try again.
Page 81: Remote Fax Options (Not Available For Color Fax)
Remote Fax Options (Not Available for Color Fax) Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your MFC stores the received fax in memory.
Page 82: Setting Fax Storage
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your MFC telephone number followed by # #, and then press Menu/Set. For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # # —OR—...
Page 83: Changing Remote Retrieval Access Code
Changing Remote Retrieval Access Code Enter your Remote Access Code when the MFC picks up your call, so you can access features remotely. The access code is preset to 1 5 9 change this. (See Operation from Extension Telephone Press Menu/Set, 2, 5, 3. Enter a three-digit number from 000 to 999, and then press Menu/Set.
Page 84: Remote Commands
Remote Commands Follow the commands below to access features remotely. When you call the MFC and enter your Remote Retrieval Access Code (1 5 9 signal you with two short beeps to enter a remote command. Remote Commands Change Fax Forwarding /Paging setting 1 OFF 2 Fax Forwarding...
Page 85: Retrieving Fax Messages
Retrieving Fax Messages Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 As soon as you hear two short beeps, use the dial pad to press 9 6 2. Using the dial pad, enter the number of the remote fax machine where you want your fax messages forwarded (up to 20 digits) followed by # #.
Page 86: Printing Reports
Printing Reports MFC Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Activity Report Interval. For initial setup: Press Menu/Set, 2, 4, 1. —OR— Press Menu/Set, 2, 4, 2. Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.
Page 87: Using The Reports Key
Press to choose an interval, and then press Menu/Set. (If you choose 7 days, the LCD prompts you to choose a day at which to begin the 7-day countdown.) Enter the time to begin printing in 24-hour format, and then press Menu/Set. (For example: enter 19:45 for 7:45 PM.) Press Stop/Exit.
Page 88: Making Copies
Making Copies Basic Copy Operations Your MFC allows you to make high-quality photocopies and transparencies. Copies can be in black and white or full color. Always make sure you have paper in the cassette before making copies. Do not pull on the paper while copying is in progress.
Page 89: Out Of Memory Message
Out of Memory Message If the memory becomes full while you are making copies, the LCD shows a message: If the OUT OF MEMORY message appears while you are scanning the first page of your original, press Stop/Exit to cancel. Clear some jobs from memory so you can continue.
Page 90: Using The Quality Key
Using the Quality Key The Quality key temporarily changes the copy quality setting (NORMAL, FAST or BEST). Press FAST: Quality NORMAL: BEST: Place the original face down in the ADF. Press Quality. Press to select the copy quality (resolution), and then press Menu/Set. To start copying now, press Black Copy or Color Copy.
Page 91: Using The Options Key
Using the Options Key Use the Options key to set number of copies, paper type, paper size, brightness, enlargement/reduction ratio and special copy options for the next copy only. Press Menu Selections Options OPT:#OF COPIES01 OPT:PAPER TYPE OPT:PAPER SIZE OPT:BRIGHTNESS OPT:ELG/RDC OPT:SPECIAL Paper Type...
Page 92: Paper Size
Paper Size You can change the paper size setting for the next copy only. Place the original face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99). Press Options and select Press to select the size of paper you are using (LETTER, LEGAL, POST CARD: 4"...
Page 93: Special Copy Option
Press Black Copy or Color Copy—OR—Press Selecting Fixed Reduction Ratios: When selecting a reduction ratio, you will need to know the size of paper you registered in Menu 1-2 if you don’t change the paper size setting using Options. If you want to make a copy the same size as the original, you should choose a Note reduction of 93%.
Page 94: Changing Default Copy Settings
Changing Default Copy Settings Press Menu/Set and 3 to change default Copy mode settings. They will remain until you change them again by pressing Menu/Set. By pressing a number, you can adjust the Quality, Color and Contrast copy settings shown in the following chart. Press for each setting, and then press Menu/Set to save your selection.
Page 95: Color Adjustment
Color Adjustment Press Menu/Set, 3, 2. Press to select RED, BLUE, and then press Menu/Set. Press to make a darker copy, or press to make a lighter copy, and then press Menu/Set. Return to Step 2 to select the next color —OR—...
Page 96: Legal Limitations
Legal Limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
Page 97: Using The Mfc As A Printer
Using the MFC as a Printer Features The Multi-Function Center offers you many features you’ll find in a high quality ink jet printer. Fast Printing Speed—Using Draft mode, you can print up to 8 pages per minute in full color, and up to 10 pages per minute in black. Brilliant High Quality Output—Printing at 2400 ×...
Page 98: Choosing The Right Kind Of Paper
Choosing the Right Kind of Paper To achieve high quality printing using your MFC, it’s very important to select the right kind of paper. Be sure to read “About Paper” page 3-1 of Chapter 3 in this manual before selecting and purchasing paper for the MFC. Multi-purpose Sheet Feeder The multi-purpose sheet feeder can feed plain paper, inkjet paper, glossy paper, transparencies and envelopes.
Page 99: Simultaneous Printing/Fax
Simultaneous Printing/Fax Your MFC can print data from your computer while sending or receiving a fax, or while scanning information into the computer. However, when the MFC is copying or receiving a fax on paper, it pauses the PC printing operation, and resumes when copying or fax receiving is complete.
Page 100: Printer Driver Settings (For Windows ® Only)
The printer drivers are on the supplied CD-ROM. The latest printer driver can also be downloaded from the Brother Solutions Center at http://solutions.brother.com. Features in the Printer Driver ®...
Page 101: Paper Tab
The paper tab screen allows you to set up the Paper Size, Paper Source, Paper Thickness, Orientation, Scaling, and Copy/Page Order. To access the Brother printer driver, select Print from the File menu. In the Print dialog box, select Brother MFC-3100C from the Name drop down list. Click the Properties button.
Page 102: Orientation
Orientation Orientation selects the position of how your document will be printed (Portrait or Landscape). Copy/Page Order Copies The copies selection sets the number of copies that will be printed (1 to 50). Collate With the collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected.
Page 103: Paper Thickness
Paper Thickness Depending on the thickness of the paper you are using, you can improve the quality of your output by selecting the correct thickness. This setting provides the best positioning of the paper for printing. For example if you were printing on thin paper, you would select Thin in the Paper Thickness selection to achieve the best paper handling and improved output for that paper type.
Page 104: Quality/Color Tab
Quality/Color Tab The Quality/Color tab screen provides Quality, Media type, Document type, Color/Mono settings, Bi-directional Printing settings and Fast Draft Mode. All of these selections are designed to offer the best quality output for your document needs. Select the Apply button to apply your selected settings. To return to the default settings, click the Default button, then click the Apply button.
Page 105: Media
Media To achieve the best print results, the media being printed on should be selected in the driver. The MFC changes the way it places dots, depending on the selected media type. Paper Type Plain Paper Inkjet Paper Glossy Paper (4 color) Glossy Paper (3 color) Transparencies Transparencies (mirror)
Page 106: Color Matching
Color Matching You can select the color matching method manually. Select the best one for your document. Match Monitor Suitable for photographic images. Color is adjusted to get the closest color match to the PC monitor. Vivid Color Suitable for business graphics such as charts, graphs, and text. The color is adjusted to give more vivid color.
Page 107: Color Enhance
Cluster This is suitable for business graphics such as charts, graphs and drawings, since this creates more sharp printouts. Moreover, the processing time is shorter. Color Enhance Selecting Color Enhance/True2Life ON enables the True2Life feature. This feature analyzes your image to improve quality sharpness, white balance and color density.
Page 108: Color/Mono
Color/Mono This selection allows a color document to be printed in mono only. Bi-Directional Printing When Bi-Directional Printing is selected, the print head prints in both directions and offers faster print speeds. When not selected the print head prints in one direction only and provides higher print quality.
Page 109: Print Watermark
Print Watermark The Print Watermark feature offers the following print choices: On all pages On first page only From second page Custom In background With the In background feature checked the Watermark will print on the page behind your document. If this feature is not checked then the Watermark will print on top of your document.
Page 110: Device Options
Device Options Set the Print Date & Time as the Printer Function: Print Date & Time When enabled the Print Date and Time feature will automatically print the date and time from your computer’s system clock on your document. Click the Setting button to change the Date and Time Format, Position and Font. To include a background with the Date and Time, select Opaque.
Page 111: Support
Support The Support Tab provides driver version information and setting information. In addition there are links to the Brother Solutions Center and Driver Update Web sites. Click the Support tab to display the following screen: Select the Apply button to apply your selected settings.
Page 112: Features In The Printer Driver (For Windows ® Xp)
XP printer driver utilizes Microsoft’s uni-driver architecture. The following section describes the driver features and selections available for ® Windows You can also install a Brother Native Driver as per the instructions of the ® Windows XP Quick Setup Guide. For descriptions on the Printer Driver features refer to the “Features in the Printer Driver (For Windows...
Page 113: Pages Per Sheet
*2 Pages Per Sheet You can select 1, 2, 4, 6, 9 or 16 pages to be printed on one sheet of paper. The image of each page will be reduced as needed to fit on the paper. 2 in 1 Paper/Quality Tab P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S 4 in 1...
Page 114: Tray Selection
*1 Tray Selection Paper Source The machine feeds subsequent pages automatically even if you select either Automatically Select or Feeder. Media To achieve the best print results, the media being printed on should be selected in the driver. The MFC changes the way it places dots, depending on the selected media type.
Page 115: Advanced Options
Advanced Options Click the Advanced... button in the Layout tab or Paper/Quality tab to access the screen below: *1 Paper /Output Paper Size - Select the paper size of the document you are printing. This size should be the same as the paper size that is set in your application software. Copy Count - Type the number of copies you want.
Page 116: Graphic
*2 Graphic Print Quality - The quality selection allows you to choose the print resolution you want for your document. Print quality and speed are related. The higher the quality the longer it will take to print the document. The quality selections available vary depending on the media selection.
Page 117: Printer Features
*4 Printer Features Fast Draft Mode - This mode prints using both black and cyan ink offering a faster print speed then mono draft mode. Bi-directional Print - When Bi-Directional Print is set to ON, the print head prints in both directions and offers faster print speeds. When OFF is selected, the print head prints in one direction only and provides higher print quality.
Page 118: Using The Windows -Based Brother Mfl-Pro Control Center
Center Brother MFL-Pro Control Center The Brother Control Center is a software utility that pops up on the PC screen whenever paper is placed in the automatic document feeder. This allows you to quite easily, with very few mouse clicks, access the most frequently used scanning applications.
Page 119: How To Turn Off Autoload
MFC to your Windows Brother Drivers for your version of Windows Scan to key, make sure the Brother Control Center application is running on your PC. (For details about how to configure the Brother Control Center buttons to launch the application of your choice using the Scan to key, see Control Center Features ®...
Page 120: Scan To E-Mail
You can scan either a black and white or a color original into your E-mail application as a file attachment. Although the Brother Control Center can be configured to send only black and white or color file attachments at one time, you can easily change this setting.
Page 121: Brother Control Center Features
Brother Control Center Features Auto Configuration During the installation process the Control Center checks your system to determine the default applications for E-mail, word processing and graphics viewer/editor. For example, if you are using Outlook as your default E-mail application, the Control Center automatically will create a link and a scanning application button for Outlook.
Page 122: Copy Operations
Copy—allows you to use the PC and any Windows printer driver for enhanced copy functions. You can scan the page on the Brother MFC and print the copies using any of the features of the Brother MFC printer driver—OR—you can ®...
Page 123: Setting Up The Scanner Configurations
If you see this screen it means you left-clicked a button in the Control Center window without first placing an original in the ADF. Place the original in the Brother machine’s ADF, then click OK to return to the Control Center screen.
Page 124: Scan To File
Scan to File Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings…...
Page 125: Destination Folder
Destination Folder PaperPort Folder—Select this checkbox to scan the original into your PaperPort folder. Other Folder—Select this checkbox, to scan the original as another file type and/or into another directory/folder. File—If you selected Other Folder, from the pull-down list select the type of file: PaperPort Files (*.MAX) Self Viewing Files (*.EXE)
Page 126: Scanner Settings
Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings… button. E-mail Application E-mail Package—From the pull-down list, select your E-mail application.
Page 127: Conversion Options
Conversion Options Format Combine all files into one file when possible—Click this checkbox to combine all files of the same type into one file. Convert non-image files to color—Click this checkbox to convert all files that have been processed through OCR to color. Show QuickSend Menu Click this checkbox if you want the Select QuickSend Recipient window to be displayed when you choose Scan to E-mail.
Page 128: Scan To Word Processor
Scan to Word Processor Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings…...
Page 129: Word Processor
OCR and document format that you want to use: OCR Package—From the pull-down list, select TextBridge Classic OCR if you want to use the OCR package that was installed with the Brother software. Click the OCR Settings… button to choose how the OCR application will read the pages you scan into your word processor application.
Page 130: User Defined Button
User Defined Button Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings…...
Page 131: Scanner Settings
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings… button. Copy Settings Brother MFC-3100C Copies—Enter the number of copies you want to print. To change the copy options, click the Copy Options... button.
Page 132: Fax Settings
FAX Settings Brother MFL Pro Fax FAX Resolution—Fine (200 × 200) To change the fax options, click the FAX Options… button. Click the OK button when you are ready to save your FAX settings. The MFL Pro Fax on COM1 Properties screen appears: Select the Paper Size and Orientation (Portrait or Landscape) and click OK.
Page 133: Scanner And Using Scansoft™ Paperport
U S I N G S C A N S O F T ™ P A P E R P O R T ® and TextBridge ® Only) ® ® for Brother is a document management application. You ® program group. See On-Line Documentation for Pro on the CD-ROM. ® Owner’s Manual, including ScanSoft™ ®...
Page 134: Viewing Items In Scansoft™ Paperport For Brother
Explorer to manage the folders and items shown in ® F O R B R O T H E R / T E X T B R I D G E ® for Brother as thumbnails as a full page ®...
Page 135: Links To Many Other Applications
Links to Many Other Applications ScanSoft™ PaperPort your computer and creates a “working link” to them. The Link Bar at the bottom of Desktop view shows icons of those linked applications. To use a link, drag an item onto one of the icons to start the application represented by the icon. A typical use of the Link Bar is to select an item and then fax it.
Page 136: Importing Items From Other Applications
Scanning a Document TWAIN Compliant The Brother Multi-Function Link scanner driver. TWAIN drivers meet the standard universal protocol for communicating between scanners and software applications. This means that not only can you scan images directly into the PaperPort included with your MFC, but you can also scan images directly into hundreds of other software applications that support TWAIN scanning.
Page 137: Accessing The Scanner
Accessing the Scanner To choose TWAIN_32 Brother MFLPro Color as your scanner driver, select it under the Select scanner—OR—Select source option in your software. ® From the PaperPort select the TWAIN or Scan button. The TWAIN-32 Brother MFL-Pro Color Setup dialog box will appear: Scanning a Document into the PC Place the original face down in the ADF.
Page 138: Settings In The Scanner Window
256 Color. Brightness: Brightness: Adjusting the brightness settings to obtain the best image. The Brother Multi-Function Link The default value is 0, representing an “average” setting. You can set the brightness level by dragging the slidebar to the right to lighten the image or to the left to darken the image.
Page 139: Contrast
Contrast: The contrast setting is adjustable only when you have selected one of the gray scale settings, but it is not available when Black & White is selected as the gray Scale. Increasing the contrast level (by dragging the slidebar to the right) emphasizes dark and light areas of the Image, while decreasing the contrast level (by dragging the slidebar to the left) ravels more detail in gray areas.
Page 140: Prescanning An Image
How to Use PreScan to Adjust an Image: Insert the original face down in the ADF. In the Twain-32 Brother MFLPro Color Setup dialog box, click the PreScan button. The entire original will be scanned into the PC and will appear in the Scanning Area.
Page 141: Setting Up And Using Pc Fax (For Windows ® Only)
Setting Up and Using PC FAX (For Windows Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link instructions are in the On-Line Documentation section of the Brother CD-ROM that is included with your MFC.
Page 142: Mfc Remote Setup
MFC Remote Setup The MFC Remote Setup application allows you to quickly set up your MFC by taking advantage of the ease and speed of programming on your PC. When you access this application, the settings on your MFC will be downloaded automatically to your PC and displayed on your computer screen.
Page 143: Pc Fax Sending
PC FAX Sending The Brother PC FAX feature allows you to use your PC to send a file. You can create a file in any application on your PC, and then send it as a PC FAX. You can even attach a cover page note. All you have to do is set up the receiving parties as Members or Groups in your PC FAX Address Book.
Page 144: Setting Up Sending
Setting Up Sending To access the Sending tab from the Brother PC-FAX Setup dialog box, click the Sending tab. Outside line access Enter the number needed to access an outside line. This is sometimes required by the local PBX telephone system.
Page 145: User Interface
User interface Select the User Interface in the Sending tab. You have a choice of the Simple Style or the Facsimile Style. Simple Style Facsimile Style ® 16 - 5 S E T T I N G U P A N D U S I N G P C F A X ( F O R W I N D O W S O N L Y )
Page 146: Setting Up Speed Dial
Setting Up Speed Dial Access the Speed Dial tab from the Brother PC-FAX Setup dialog box by clicking the Speed Dial tab. (To use this feature you must select the Facsimile Style user interface.) You can register any address or group on one of the ten Speed Dial buttons.
Page 147: The Address Book
The Address Book From the Start menu, select Programs, Brother, Brother MFL Pro Suite, and then click Address Book. The Brother Address Book dialog box will appear: ® 16 - 7 S E T T I N G U P A N D U S I N G P C F A X ( F O R W I N D O W S...
Page 148: Setting Up A Member In The Address Book
Setting Up a Member in the Address Book In the Brother Address Book dialog box you can add, edit and delete stored information for members and groups. In the Address Book dialog box, click the The Brother Address Book Member Setup dialog box will appear: In the Brother Address Book Member Setup dialog box, type the member’s...
Page 149: Setting Up A Group For Broadcasting
If you repeatedly send the same PC-FAX to multiple recipients, you can combine members into a Group. In the Brother Address Book dialog box, click the The Brother Address Book Group Setup dialog box appears: Type the name of the new group in the Group Name field.
Page 150: Deleting A Member Or Group
Deleting a Member or Group Select the Member of Group you want to delete. Click the delete Click OK when the Delete OK? Dialog box appears. Exporting the Address Book You can export the Address Book to an ASCII text file (*.csv). If you wish, you can create a Vcard for selected members that will be attached to all the sender’s outgoing e-mail;...
Page 151: Importing To The Address Book
Type the name of the file, and then select Save. If you selected Vcard in Step 1, the Save as type: will be Vcard (*.vcf). Note Importing to the Address Book You can import ASCII text files (*.csv) or Vcards (electronic business cards) into your Address Book.
Page 152: Setting Up A Cover Page
If you selected a text file in Step 1, the Files of type: will be Text file (*.csv). Note Setting Up a Cover Page Access the Brother PC-FAX Cover Page Setup from the FAX Sending dialog box by clicking page 16-14.)
Page 153: From
You can enter information in each field. If you are sending a fax to multiple recipients, the recipient information will not Note be printed on the Cover Page. From You can enter information in each field. Comment Type the comment you want to add to the cover page. Select Cover Page Form Select the cover page form you want.
Page 154: Sending A File As A Pc-Fax Using The Facsimile Style
Create a file in Word, Excel, Paint, Draw or any other application on your PC. From the File menu, select Print. The Print dialog box will appear: Select Brother PC-FAX as your printer, and then click OK. The FAX Sending dialog box will appear: 16 - 14 S E T T I N G U P A N D U S I N G P C F A X ( F O R W I N D O W S ®...
Page 155: Redial
Enter the fax number by using any of the following methods: a. Enter the number using the dial pad. b. Click any of the 10 Speed Dial buttons. c. Click the Address Book button, and then select a Member or Group from the Address Book.
Page 156 Select Brother PC-FAX as your printer, and then click OK. The FAX Sending dialog box will appear: In the To: field, type the fax number of the receiving party. You can also use the Address Book to select destination fax numbers. If you made a mistake entering a number, click the Clear button to clear all entries.
Page 157: Using Automatic E-Mail Printing
Netscape Navigator™ or MS Internet Mail, do not support. Automatic E-Mail Printing can be configured for a multiple user account: In Brother Automatic E-Mail Printing you can set up more than one e-mail account on a single PC so you can print e-mail in each account automatically.
Page 158: Using The Brother Mfc With A New Power Macintosh
USB cable that is no longer than 6 feet (1.8 meters). To work with your MFC, your USB-Equipped Apple up with Mac OS 8.5-9.2 (The Brother Scanner Driver works only with Mac OS 8.6-9.2) Using Brother Printer Driver with Your Apple ®...
Page 159 To print the document: From application software such as PaperPort Setup . You can change the settings for Paper Size , Paper Thickness , Paper Source , Orientation , and Scaling , then click OK . From application software such as PaperPort, click File menu and select Print . Click Print to start printing.
Page 160: Sending A Fax From Your Macintosh ® Application
Sending a Fax from Your Macintosh Application You can send a fax directly from your Macintosh following steps: Create a document in a Macintosh application. To begin the fax transmission, select Print from the File menu. The Printer dialog box appears: When Printer is selected, the top button shows Print and the Address button is grayed.
Page 161 Click Send Fax. The Send Fax dialog box appears: The Send Fax dialog box has two list boxes. The left box shows all the previously Stored Fax Numbers; the right box will show the Destination Fax Numbers as you select them. To address the fax, type a fax number in the Input Fax Number box.
Page 162: Setting Up Your Address Book
Setting Up Your Address Book You can add new members and groups to your Address Book, even while you are addressing a fax. Adding a New Member To add a new member to the Address Book, in the Facsimile dialog box click Address.
Page 163: Adding A New Group
Adding a New Group You can set up a group of multiple recipients. Click Group . The Group Setting dialog box appears. In the Group Name field, type a name for your Group. From the Stored Fax Numbers box select the recipients for your Group, and then click Your selection will appear in the box under the Group Name field.
Page 164: Using Brother Twain Scanner Driver With Your Apple ® Macintosh
Using Brother TWAIN Scanner Driver with ® Your Apple Macintosh The Brother MFC software includes a TWAIN Scanner driver for Macintosh ® This Macintosh TWAIN Scanner driver can be used with application that supports the TWAIN specification. You can use PaperPort...
Page 165: Accessing The Scanner
Accessing the Scanner ® Run your PaperPort right hand corner of your screen. The first time you use the Brother TWAIN driver, set it as the default by choosing the Select Source, then click the ® PaperPort icon. Afterward, for each original you scan choose Acquire Image...
Page 166: Settings In The Scanner Window
Settings in the Scanner Window Image Resolution Choose the scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and transfer time, but can achieve a finer scanned image. (Each model has different resolutions. See Specification.) Color Type Black &...
Page 167: Scanning Area
Scanning Area Set the Size to one of the following: • Letter (8.5 × 11 inches) • A4 (210 × 297 mm) • Legal (8.5 × 14 inches) • A5 (148 × 210 mm) • B5 (182 × 257 mm) •...
Page 168: Miscellaneous
Miscellaneous Brightness Adjust the brightness settings to obtain the best image. The Brother TWAIN Scanner driver offers 100 brightness settings (-50 to 50). The default value is 0, representing an “average” setting. You can set the brightness level by dragging the slidebar to the right to lighten the image or to the left to darken the image.
Page 169: Scanner Profile
Colors that fall within the gamuts of both devices are left unchanged. Scanner Profile Select your Brother MFC. ® 18 - 12 U S I N G T H E B R O T H E R M F C W I T H A N E W P O W E R M A C I N T O S H...
Page 170: Prescanning An Image
Insert original in the ADF of the Brother MFC again. Adjust the settings for Resolution, Color Type (Gray Scale), Brightness, Contrast, and Size in the Scanner Setup dialog box, as needed.
Page 171: Important Information
REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your MFC-3100C damages the telephone line, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance.
Page 172: Federal Communications Commission (Fcc) Declaration Of Conformity (For Usa Only)
If you are not able to solve a problem with your MFC, contact Brother Customer Service. (See Brother Numbers...
Page 173: Important
• Consult the dealer or an experienced radio/TV technician for help. Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003.
Page 174: Important Safety Instructions
Authorized Service Personnel. A list of Authorized Service Centers has been included for your convenience, or you may contact Customer Service for your nearest Brother Authorized Service Center. (See This product does not have an ON/OFF switch. Therefore, it is very important that you have easy access to the main plug and the main socket to which the plug is connected, in case the main power to the MFC must be disconnected quickly.
Page 175: Trademarks
Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother Industries, Ltd. © Copyright 2000 Brother Industries, Ltd. All rights reserved.
Page 176: Troubleshooting And Routine Maintenance
MFC often identifies the problem and displays an error message. The table below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother fax-back system. In USA: Or, visit us at:...
Page 177 ERROR MESSAGES CAUSE Replace the ink cartridges. See page 20-17. Use the MFC at the warm room or warm your room. Call Brother Customer Service. In USA: In Canada: In Montreal: 1-514-685-6464 Order a new ink cartridge. See page ii.
Page 178: Document Jam
Document Jam If the original is jammed, follow the steps below. Original is jammed inside front of control panel. Remove any paper from the ADF that is not jammed. Pull the jammed original out toward the front of the MFC. Press Stop/Exit.
Page 179: Printer Jam Or Paper Jam
Printer Jam or Paper Jam Remove the jammed paper depending on where it is jammed in the MFC. Paper is jammed in the multi-purpose sheet feeder. Remove any paper from the multi- purpose sheet feeder that is not jammed. Pull up the jammed paper to remove it.
Page 180 Paper is jammed inside the MFC. Open the control panel cover by lifting it toward you, and then lift the top cover toward the back. Remove the jammed paper. If the jammed paper is under the Print Head, unplug the MFC, and then you can Note move the Print Head to remove the paper.
Page 181 Paper is jammed inside the back of the MFC. If the paper rips, the pieces of paper may get stuck inside the back of the machine. Remove any paper from the multi-purpose sheet feeder that is not jammed. Open the Paper Jam Cover.
Page 182: If You Are Having Difficulty With Your Mfc
SUGGESTIONS If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal).
Page 183: Handling Incoming Calls
Clean the print head (See Cleaning the Print Head, page 20-10.). If you clean the print heads five times and the print has not improved, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER Canada) or 1-514-685-6464 (in Montreal).
Page 184 BIOS are set to support a bi-directional machine, i.e., Parallel Port Mode-ECP If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show “MFC Connect Failure” each time you restart ®...
Page 185: How To Improve Print Quality
If you clean the print head at least five times and the print has not improved, call Note Brother Customer Service for assistance at 1-800-284-4329 (in USA ), 1-800-853-6660 ( in Canada ), or 1-514-685-6464 ( in Montreal ). Print Quality Check If the print quality is not satisfactory, you can print a Print Quality Check Sheet to help you identify settings you may need to change.
Page 186: Step B: Alignment Check
Check the quality of the four color blocks in the sheet. (BLACK/CYAN/ YELLOW/MAGENTA). If the quality is OK for all colors, press 1 ( If white horizontal lines appear in some color blocks below, press 2 ( The LCD will ask you if the print quality is OK for each color.
Page 187 Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Customer Service at 1-800-284-4329 ( in USA ), 1-877-BROTHER ( in Canada ) or 1-514-685-6464 ( in Montreal ).
Page 188: Packing And Shipping The Mfc
Do not unplug the MFC after a print job until you hear the final click. Remove the paper wire extension, paper tray, document support, document wire extension, and keep them. If you are packing the machine for Brother Exchange Service, keep these items and return only the machine.
Page 189 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. If you are returning your machine to Brother as part of the Exchange Service, Note pack only the MFC.
Page 190 Close the carton. 20 - 15 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...
Page 191: Routine Maintenance
Routine Maintenance Cleaning the Scanner Unplug the MFC, and then open the control panel cover. Clean the flat white pressure bar and the glass strip under the bar with isopropyl alcohol on a lint- free cloth. Cleaning the MFC Printer Platen WARNING Be sure to unplug the MFC from the AC power outlet before cleaning the printer platen.
Page 192: Replacing The Ink Cartridges
Replacing the Ink Cartridges Your MFC is equipped with an ink dot counter that automatically monitors the ink level in each color cartridge. When the counter detects an ink cartridge is running out of ink, the MFC will notify you with a message on the LCD. The LCD shows you which color cartridges are low or empty.
Page 193 Hold the new ink cartridge as shown in the illustration, and then peel the sealing tape from the side of the ink cartridge. Carefully peel the tape in the direction away from you. To prevent spilling ink and staining your hands and clothing, remove the Note sealing tape gently.
Page 194 If the INK EMPTY Note cartridges, check that the ink cartridges are installed correctly. If you still cannot solve a problem with your MFC, call Brother Customer Service (See Brother Numbers 20 - 19 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E message is on the display after you have installed ink , page i).
Page 195: Specifications
Specifications Product Description The MFC-3100C is a 5 in 1 Multi-Function Center: Color Printer, Color Copier (single copies), Color Scanner, Plain Paper Fax, and PC FAX (via your PC). Compatibility Coding System Modem Speed Cut Sheet Size Scanning Width Printing Width Automatic Document Feeder (ADF) up to 20 sheets (20 lbs.)
Page 196: Printer
Speed Dial Automatic Redial Auto Answer Communication Source Operating Environment Best Print Quality Power Source Power Consumption Dimensions Weight Printer Printing Print Method Resolution Print Speed Print Width Disk-Based Fonts Controller Parallel Interface USB Interface To meet FCC emission requirements for the MFC, you must attach the included Note filter core and cable tie to the Parallel or USB cable.
Page 197: Computer Requirements
Systems Mac OS X v.10/10.1 (Printing Only) NOTE: USB is not supported under Windows All registered trademarks referenced herein are the property of their respective companies. Printer Driver can be downloaded from http://solutions.brother.com Print Media Paper Input Paper Output Minimum System Requirements...
Page 198: Consumable Items
Consumable Items Service Life of Ink Cartridge S - 4 S P E C I F I C A T I O N S Black and 3 individual color ink cartridges separate from the two print heads. Approximately 950 page/Black cartridge at 5% coverage with 600 ×...
Page 199: Glossary
Delayed Fax Sends your faxes at a later time that day. Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother MFC uses the new number to simulate a dedicated fax line.
Page 200 ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) of the document that had an error. E-Mail Printing Software application that automatically retrieves your e-mail messages from your POP3 server and prints them on your MFC. extension phone A telephone on the fax number that is plugged into a separate wall jack.
Page 201 The process of sending an electronic image of an original paper document into your computer. ® ScanSoft™ PaperPort for Brother A document management application that enables you to view incoming faxes and scanned documents. Speed Dial A preprogrammed number for easy dialing. You must press the Search/Speed Dial button and then , two digit code to start the dialing process.
Page 202 7-3 Bi-directional Parallel Cable 2-1 Broadcasting 8-5 setting up Groups for 8-3 Brother accessories and supplies ii Brother numbers i Customer Service i fax-back system i Frequently Asked Questions (FAQs) i test sheet, sending 1-2 Brother Control Center using and configurating 14-1 to 14-15...
Page 203 Dual Access 7-4 Easy Receive 6-3 ECM (Error Correction Mode) 1-6 entering text 5-3 envelopes 3-2, 3-3 error messages on LCD 20-1 CHECK PAPER 20-1 COMM. ERROR 20-1 INK EMPTY 2-10 NOT REGISTERED 20-2 OUT OF MEMORY 20-2 while scanning a document 7-4, 11-2 extension telephone, using 6-4 external telephone 2-11 external two-line TAD 2-14...
Page 204 ScanSoft™ PaperPort Search, for stored numbers 8-4 Setup date and time 5-2 Station ID (fax header) 5-2 shipping the machine 20-13 software Brother Control Center 14-1 ScanSoft™ Paper Port Special Characters 5-3 Speed Dial changing 8-2 dialing 8-4 storing 8-1 ®...
Page 205 TAD (Telephone Answering Device) 1-6, 2-12, 2-14, 2-15, 6-1 TAD (Telephone Answering Device), ex- ternal connecting 2-11 receive mode 6-1 text, entering 5-3, 5-4 ® TextBridge OCR 15-1 Tone signals on Pulse line (Canada only) Transmission Verification Report 10-2 troubleshooting 20-1 error messages on LCD 20-1 if you are having difficulty with 20-7 incoming Calls 20-8...
Page 206: Index
I - 5 I N D E X...
Page 207: Remote Retrieval Access Card
Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
Page 208 Fold Fold R - 2 R E M O T E R E T R I E V A L A C C E S S C A R D...
Page 209 EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Page 210 ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot recommend...

Brother MFC-3100C Owner's Manual

Introduction

Assembly and Connections

Paper

On-Screen Programming

Initial Setup

Setup Receive

Setup Send

Auto Dial Numbers and Dialing Options

Remote Fax Options (Not Available for Color Fax)

Printing Reports

Making Copies

Using the MFC as a Printer

Printer Driver Settings (for Windows ® Only)

Using the Windows -Based Brother MFL-Pro Control Center

Scanner and Using Scansoft™ Paperport

OCR (for Windows ® Only)

Setting up and Using PC FAX (for Windows ® Only)

Quick Links

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Summary of Contents for Brother MFC-3100C