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Brother MFC-3220C User's Manual

Brother mfc-3220c: users guide.
Also See for MFC-3220C:
Software manual - 181 pages
Quick setup manual - 31 pages
User manual - 189 pages
FAX-1820C
MFC-3220C
®

   Also See for Brother MFC-3220C

   Related Manuals for Brother MFC-3220C

   Summary of Contents for Brother MFC-3220C

  • Page 1

    FAX-1820C MFC-3220C ®...

  • Page 2

    Register your product on-line at www.registermybrother.com By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■ may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3

    Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for Brother driver updates.

  • Page 4

    Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.

  • Page 5

    (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 6

    Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized 1-800-521-2846. What Brother will ask you to do:...

  • Page 7

    AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. • This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

  • Page 8

    Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...

  • Page 9

    Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine or clear a paper jam, make sure you have unplugged the power cord from the AC power outlet.

  • Page 10

    ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.

  • Page 11

    Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°-35°C).

  • Page 12

    Quick Reference Guide Sending faxes Automatic Transmission If it is not illuminated in green, press Load your original. (See Load originals on page 2-1.) Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Black Start Press Color Start Receiving faxes Select Receive Mode Menu/Set...

  • Page 13

    Press Press Stack/Sort press Press Sort Menu/Set Press Color Start Brother fax back system: In USA: 1-800-521-2846 Brother Global Web Site: http://www.brother.com Frequently Asked Questions (FAQs) and Product Support http://solutions.brother.com Brother Accessories & Supplies: In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com...

  • Page 14: Table Of Contents

    Table of Contents Introduction ... 1-1 Using this Guide ... 1-1 Finding information ... 1-1 Symbols used in this Guide ... 1-1 Fax Test Sheet and Product Registration (USA only) ... 1-2 On-Line Registration (USA and Canada) ... 1-2 Control panel overview ... 1-3 Turning the machine on and off...

  • Page 15: Table Of Contents

    Repeating letters...4-3 Special characters and symbols ...4-4 Setting Tone and Pulse dialing mode ...4-4 General Setup ...4-5 Setting the Mode Timer (MFC-3220C only) ...4-5 Setting the Mode Timer (FAX-1820C only)...4-5 Setting the Paper Type ...4-6 Setting the Paper Size ...4-6 Setting the Ring Volume ...4-7...

  • Page 16: Table Of Contents

    Distinctive Ring... 5-10 What does your telephone company’s ‘Distinctive Ring’ do? ... 5-10 What does Brother’s ‘Distinctive Ring’ do? ... 5-10 Do you have Voice Mail?... 5-11 Before you choose the ring pattern to register ... 5-11 Registering the Distinctive Ring pattern ... 5-12 Turning off the Distinctive Ring ...

  • Page 17: Table Of Contents

    Automatic transmission (MFC-3220C only) ... 6-4 This is the easiest way to send a fax... 6-4 Automatic transmission (FAX-1820C only)... 6-4 This is the easiest way to send a fax... 6-4 Manual transmission (MFC-3220C only) ... 6-5 Manual transmission (FAX-1820C only) ... 6-5 Sending a fax at the end of a conversation (FAX-1820C only)...

  • Page 18: Table Of Contents

    Setting the Journal Period ... 9-2 Printing reports (FAX-1820C only) ... 9-3 To print a report ... 9-3 Printing reports (MFC-3220C only)... 9-4 To print a report ... 9-4 Making copies ... 10-1 Using the machine as a copier ... 10-1 Enter Copy mode...

  • Page 19: Table Of Contents

    Color Adjustment ... 10-13 Legal limitations ... 10-14 Important information ...11-1 Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only... 11-1 Federal Communications Commission (FCC) Declaration of Conformity (USA only)... 11-3 Important ...

  • Page 20: Table Of Contents

    Specifications ...S-1 Product description ...S-1 General...S-1 Print media ...S-3 Copy ...S-3 Fax...S-4 Scanner (MFC-3220C only)...S-5 Printer ...S-6 Interfaces...S-7 Computer requirements ...S-7 Consumable items...S-8 Index ... I-1 Remote Retrieval Access card ... R-1 xviii...

  • Page 21: Introduction, Using This Guide, Finding Information, Symbols Used In This Guide, Index

    Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by viewing through this Guide.

  • Page 22: On-line Registration (usa And Canada)

    Fax Test Sheet and Product Registration (USA only) After setting your Station ID, please fill in the Test Sheet included with your machine and fax it to Brother’s Automated Fax Response System as your first transmission. This will check that your machine is working properly.

  • Page 23: Control Panel Overview

    Control panel overview FAX-1820C MFC-3220C INTRODUCTION 1 - 3...

  • Page 24

    One-Touch keys These 5 keys give you instant access to 10 previously stored dial numbers. Shift (MFC-3220C only) To access memory locations 6 through 10 in the One-Touch keys hold down the Shift key. Shift (FAX-1820C only) To access memory locations 6...

  • Page 25

    Mode keys: Lets you access Fax mode. Copy Lets you access Copy mode. Scan (MFC-3220C only) Lets you access Scan mode. Liquid Crystal Display (LCD) Displays messages on the screen to help you to set up and use your machine.

  • Page 26: Turning The Machine On And Off

    (default) Fax Receive:On Fax Only Fax/Tel (FAX-1820C only) External TAD Manual Fax/Tel * (MFC-3220C only) 1 - 6 INTRODUCTION On/Off On/Off key as explained below. (See On/Off Available Operations No machine operations will be available. Fax Receive, Easy Receive, Delayed Fax, Remote Fax Options, Remote Retrieval.

  • Page 27: About Fax Machines, Custom Features, Do You Have Voice Mail On The Phone Line?

    Voice Mail will stop your machine from receiving faxes. If you set Voice Mail and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first.

  • Page 28: Fax Tones And Handshake

    Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Start and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine.

  • Page 29: Ecm (error Correction Mode), Connecting The Machine, Connecting An External Telephone

    Connect the modular plug on the telephone line cord to the jack labeled EXT. in the back of the machine. When this phone (or TAD) is in use, the LCD shows Telephone . (MFC-3220C) INTRODUCTION 1 - 9 Extension Telephone...

  • Page 30: Sequence

    Connecting an external telephone answering device (TAD) Sequence You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones.

  • Page 31: Connections

    Delay setting does not apply.) Record the outgoing message on your external TAD. Set the TAD to answer calls. Set the Receive Mode to External TAD . (See Choosing the Receive Mode on page 5-1.) (MFC-3220C) INTRODUCTION 1 - 11...

  • Page 32: Recording Outgoing Message (ogm) On An External Tad

    Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.

  • Page 33: Special Line Considerations, Roll Over Phone Lines, Two-line Phone System

    (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your machine. (See Easy Receive (MFC-3220C only) on page 5-4.)

  • Page 34: Converting Telephone Wall Outlets

    Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

  • Page 35: Installing Machine, External Two-line Tad And Two-line Telephone

    Installing machine, external two-line tad and two-line telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps.

  • Page 36: Multi-line Connections (pbx), If You Are Installing The Machine To Work With A Pbx

    Custom features on your phone line If you have Call Waiting/Caller ID with the MFC-3220C, or Call Waiting, Voice Mail, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine.

  • Page 37: Loading Originals And Paper, Load Originals, Using The Automatic Document Feeder (adf), Recommended Environment

    Loading originals and paper Load originals You can copy and scan from the ADF (automatic document feeder). Using the automatic document feeder (ADF) ■ Originals must be between 3.5 and 8.5 inches wide and 5 and 14 inches long. ■ Make sure you place the originals face down, top edge first.

  • Page 38

    ■ The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the machine. Use standard (20 lb ) paper when using the ADF. Fan the paper, and then stagger the pages in the ADF as shown: DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples, paper clips, paste or tape attached.

  • Page 39: Handling And Using Special Paper, Recommended Paper, About Paper

    Recommended paper The output quality depends on the paper type and paper brand. Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with your machine. LOADING ORIGINALS AND PAPER 2 - 3...

  • Page 40: Paper Capacity Of The Paper Tray, Paper Specifications For The Paper Tray

    Paper capacity of the paper tray Paper Type Plain Paper (Cut Sheet) Inkjet Paper Glossy Paper Transparencies Envelopes Photo Card Index Card * You can copy only on Letter, Legal and Photo Card (4"(W) x 6"(H)) paper. * You can receive faxes only on Letter or Legal paper. Paper specifications for the paper tray Cut Sheet Paper Plain Paper: 17 to 32 lb...

  • Page 41: Paper Capacity Of The Output Paper Support

    Paper capacity of the output paper support Output Paper Up to 50 sheets of 20 lb (Letter) Support ■ ■ Do not use paper or envelopes: ■ that are damaged, curled, wrinkled, or irregularly shaped 0.04 in. or longer ■ that are extremely shiny or highly textured ■...

  • Page 42: Printable Area

    Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper ■ unprintable area Paper Paper Size Cut Sheet Letter, Legal A5, A6, JIS_B5...

  • Page 43: How To Load Paper And Envelopes, To Load Paper Or Other Media

    How to load paper and envelopes To load paper or other media Fan the stack of paper well to avoid paper jams and mis-feeds. Unfold the paper support, and press and slide the paper guide to fit the paper width. Gently insert the paper.

  • Page 44: To Load Glossy Paper, To Load Envelopes

    To load glossy paper Fan the stack of glossy paper well. Put a sheet of plain paper in the paper tray first, and then put the stack of glossy paper on top of it. If the glossy sheets are ‘double-feeding’, put one sheet in the paper tray at a time.

  • Page 45: Menu Table, Memory Storage, On-screen Programming, User-friendly Programming

    On-screen programming User-friendly programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.

  • Page 46: Navigation Keys

    Navigation keys You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for General Setup menu —OR— Press for Fax menu —OR— Press for Copy menu Press for Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want: Then set an option by pressing on the LCD.

  • Page 47

    3.Paper Size 4.Volume The factory settings are shown in Bold. — Select & Set Menu Options Selections — 5 Mins 2 Mins 1 Min 30 Secs (MFC-3220C only) 0 Secs (FAX-1820C only) — Plain Inkjet Glossy (4-Color or 3-Color) Transprncy —...

  • Page 48

    Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — Select & Set Main Menu Submenu 1.General 4.Volume (Continued) Setup (Continued) 5.Auto Daylight 6.On/Off Setting 2.Fax 1.Setup Receive (In Fax mode only) The factory settings are shown in Bold. 3 - 4 ON-SCREEN PROGRAMMING —...

  • Page 49

    Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — Select & Set Main Menu Submenu 2.Fax 1.Setup (Continued) Receive (In Fax mode only) (Continued) 2.Setup Send (In Fax mode only) The factory settings are shown in Bold. —...

  • Page 50

    Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — Select & Set Main Menu Submenu 2.Fax 3.Set Quick- (Continued) Dial 4.Report Setting 5.Remote Fax The factory settings are shown in Bold. 3 - 6 ON-SCREEN PROGRAMMING — Select &...

  • Page 51

    Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — Select & Set Main Menu Submenu 2.Fax 6.Remaining (Continued) Jobs 0.Miscellaneous The factory settings are shown in Bold. — Select & Set Menu Options Selections — — 1.Distinctive Set (On) 2.Caller ID Display #...

  • Page 52

    Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — Select & Set Main Menu Submenu 3.Copy 1.Quality 2.Brightness 3.Contrast 4.Color Adjust 4.Test Print The factory settings are shown in Bold. 3 - 8 ON-SCREEN PROGRAMMING — Select & Set Menu Options Selections...

  • Page 53

    Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — Select & Set Main Menu Submenu 5.Print 1.Help List Reports 2.Quick-Dial 3.Fax Journal 4.Transmission 5.User Settings 0.Initial 1.Receive Setup Mode 2.Date/Time 3.Station ID 4.Tone/Pulse 0.Local Language (Canada only) The factory settings are shown in Bold.

  • Page 54: Setting The Date And Time

    Getting started Initial Setup Setting the Date and Time Your machine displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. Menu/Set Press Enter the last two digits of the year.

  • Page 55: Setting The Station Id

    Setting the Station ID You should store your name or company name and fax number to be printed on all fax pages that you send. Menu/Set Press Enter your fax number (up to 20 digits). Menu/Set Press You cannot enter a hyphen. Use the dial pad to enter your name (up to 20 characters).

  • Page 56: Entering Text, Inserting Spaces, Making Corrections, Repeating Letters

    Entering text When you are setting certain functions, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for not have printed letters because they are used for special characters.

  • Page 57: Special Characters And Symbols, Setting Tone And Pulse Dialing Mode

    Special characters and symbols Press , and then press the special character or symbol you want. Then press select it. Press Press Press The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it...

  • Page 58: Setting The Mode Timer (mfc-3220c Only), Setting The Mode Timer (fax-1820c Only)

    General Setup Setting the Mode Timer (MFC-3220C only) The machine has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the machine takes after the last Copy or Scan operation before it returns to Fax mode.

  • Page 59: Setting The Paper Type, Setting The Paper Size

    Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. Menu/Set Press Press Inkjet , Glossy or Transprncy . Menu/Set Press If you selected Glossy , press Glossy:4-Color or Glossy:3-Color . Menu/Set Press The print quality of black ink varies depending on the kind of...

  • Page 60: Setting The Ring Volume, Setting The Beeper Volume

    Setting the Ring Volume You can adjust the ring volume when your machine is idle (not being used). You can turn the ring Off or you can select the ring volume level. Menu/Set Press Press ( Low , Med , High or Off ). Menu/Set Press Stop/Exit...

  • Page 61: Setting The Speaker Volume, Setting The Handset Volume (fax-1820c Only)

    Setting the Speaker Volume You can adjust the machine’s one-way speaker volume. Menu/Set Press Press ( Low , Med , High or Off ). Menu/Set Press Stop/Exit Press —OR— In Fax mode, you can adjust the speaker volume by pressing and then selecting a speaker volume level.

  • Page 62: Choosing The Handset Volume For Volume Amplify) (fax-1820c Only)

    Choosing the Handset Volume (For Volume Amplify) (FAX-1820C only) Before you begin to use the machine, you must decide if you need to set the handset volume to Vol Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.

  • Page 63: Setting Volume Amplify (fax-1820c Only), Turning On Automatic Daylight Savings Time

    Setting Volume Amplify (FAX-1820C only) Please carefully read Choosing the Handset Volume on page 4-9 before you do the following steps: Menu/Set Press If none of the users are hearing-impaired, press to select Off , and then press —OR— If some or all of the users are hearing-impaired, select On , and then press If all the users are hearing-impaired, press...

  • Page 64: On/off Setting

    On/Off Setting You can customize the machine’s On/Off key. The default setting is Off . Your machine will not work when it is switched Off, but it will purge the ink head periodically. If you turn this setting to On , you can receive faxes or calls even when the machine is switched Off.

  • Page 65: Setup Receive, Basic Receiving Operations, Choosing The Receive Mode

    Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. How it works The machine Fax Only automatically answers (automatic receive) every call as a fax. The machine controls the Fax/Tel* line and automatically...

  • Page 66: To Select Or Change Your Receive Mode, Setting The Ring Delay

    Distinctive Ring service, keep the Ring Delay setting of 4. (See Easy Receive (MFC-3220C only) on page 5-4 or Easy Receive (FAX-1820C only) on page 5-5.) If it is not illuminated in green, press...

  • Page 67: Setting The F/t Ring Time (fax/tel Mode Only)

    Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.

  • Page 68: Easy Receive (mfc-3220c Only)

    Easy Receive (MFC-3220C only) When you use this feature, you don’t have to press Color Start , or the Fax Receive Code call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.

  • Page 69: Easy Receive (fax-1820c Only)

    Easy Receive (FAX-1820C only) When you use this feature, you don’t have to press Color Start , or the Fax Receive Code fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see Receiving on the LCD or when you hear “chirps”...

  • Page 70: Printing A Fax From The Memory

    Printing a reduced incoming fax (Auto Reduction) If you choose On , the machine automatically reduces an incoming fax to fit on one page of letter or legal size paper. The machine calculates the reduction ratio by using the page size of the original and your Paper Size setting ( If it is not illuminated in green, press Menu/Set...

  • Page 71: Advanced Receiving Operations, Operation From Extension Telephones, For Fax/tel Mode Only

    Fax Receive Code. When you press the Fax Receive Code fax. (See Easy Receive (MFC-3220C only) on page 5-4 or Easy Receive (FAX-1820C only) on page 5-5.) If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code an extension phone.

  • Page 72: Using A Cordless External Handset, Changing The Remote Codes

    Using a cordless external handset If your cordless telephone is connected to the EXT. jack on the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset.

  • Page 73: Polling, Setting Up Polling Receive, Setting Up Sequential Polling Receive

    Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to ‘poll’ other machines, or you can have someone poll your machine. Everyone who is involved in Polling needs to set up their fax machines for Polling.

  • Page 74: Telephone Services, Distinctive Ring, What Does Your Telephone Company's Distinctive Ring' Do?

    Please call your telephone company for availability and rates. What does Brother’s ‘Distinctive Ring’ do? The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes.

  • Page 75: Do You Have Voice Mail?, Before You Choose The Ring Pattern To Register

    Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring...

  • Page 76: Registering The Distinctive Ring Pattern

    ■ The machine will only answer calls to its registered number. ■ The first two rings are silent on the machine. This is because the fax must «listen» to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.) ■...

  • Page 77: Turning Off The Distinctive Ring

    Turning off the Distinctive Ring Menu/Set Press Press Menu/Set Press Stop/Exit Press If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 5-2.) to select Off .

  • Page 78: Caller Id, Viewing Caller Id List

    Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (or name, if available).

  • Page 79: Printing Caller Id List, Call Waiting Caller Id (fax-1820c Only)

    Press —OR— Stop/Exit Press Printing Caller ID List Menu/Set Press Press Print Report . Menu/Set Press Black Start Press After printing has finished, press Call Waiting Caller ID (FAX-1820C only) The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies.

  • Page 80: Setup Send, Enter Fax Mode, Manual Dialing

    Setup Send How to fax You can send faxes from the ADF (automatic document feeder). Enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial There are four ways to dial.

  • Page 81: One-touch Dialing, Speed-dialing

    One-Touch dialing Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 7-1.) To dial One-Touch numbers 6 to 10, hold down the One-Touch Key. If the LCD shows Not Registered when you press the One-Touch key, number has not been stored on it.

  • Page 82: Search, Out Of Memory Message

    Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press navigation keys to search. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-3.) * To search alphabetically, you can use dial pad to enter the first letter of the name you are looking for.

  • Page 83: Automatic Transmission (mfc-3220c Only), This Is The Easiest Way To Send A Fax

    Automatic transmission (MFC-3220C only) This is the easiest way to send a fax. Do not pick up the hand set of the external phone or press Hook to listen for a dial tone If it is not illuminated in green, press Load your original.

  • Page 84: Manual Transmission (mfc-3220c Only), Manual Transmission (fax-1820c Only)

    Manual transmission (MFC-3220C only) Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. If it is not illuminated in green, press Load your original. (See Load originals on page 2-1.) Pick up the handset of the external phone and listen for a dial tone.

  • Page 85

    Sending a fax at the end of a conversation (FAX-1820C only) At the end of a conversation you can send a fax to the other party before you both hang up. Ask the other party to wait for fax tones (beeps) and then to Start press before hanging up.

  • Page 86: Sending Faxes Using Multiple Settings, Contrast, Basic Sending Operations

    Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not illuminated in green, press Menu/Set pressing ask if you want to enter more settings:...

  • Page 87: Fax Resolution

    Fax Resolution Fax Resolution You can use the temporarily (for this fax only). Press to select the setting you want, and then press —OR— You can change the default setting. If it is not illuminated in green, press Load your original. (See Load originals on page 2-1.) Menu/Set Press Press...

  • Page 88: Manual And Automatic Fax Redial, Color Fax Transmission

    Manual and automatic fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause , and then press again. If you want to make a second call to the last number dialed, you can save time by pressing Color Start Redial/Pause only works if you dialed from the control panel.

  • Page 89: Dual Access (not Available For Color Faxes), Real Time Transmission

    Dual Access (Not available for color faxes) You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access.

  • Page 90: Checking Job Status

    To change the default setting, press (or Off ). Menu/Set Press Go to Step 6. —OR— For the next fax transmission only, press Next Fax Only . Menu/Set Press Press Fax:Off ). Menu/Set Press Press if you want to choose more settings and the LCD will return to the Setup Send menu.

  • Page 91: Canceling A Job While Scanning, Dialing And Sending The Original, Canceling A Scheduled Job

    Canceling a job while scanning, dialing and sending the original You can cancel a job while you are scanning it into memory by Stop/Exit pressing You can also cancel a job while the machine is dialing or sending the Stop/Exit original by pressing Canceling a scheduled job You can cancel a fax job that is stored and waiting in memory.

  • Page 92: Broadcasting (not Available For Color Faxes), Advanced Sending Operations

    Advanced sending operations Broadcasting (Not available for color faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. Using the include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers. If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’...

  • Page 93: Overseas Mode

    Enter the next number. (Example: Speed-Dial number) When the LCD displays the fax number or name of the other party, Menu/Set press Enter another fax number. (Example: Manual dialing using the dial pad.) Black Start Press Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode.

  • Page 94: Delayed Fax (not Available For Color Faxes)

    Delayed Fax (Not available for color faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter Menu/Set in Step 4. Press faxes to be sent.

  • Page 95

    Setting up Polled Transmit (Not available for color faxes) Polled Transmit is when you set up your machine to wait with a paper original so another fax machine can call and retrieve it. If it is not illuminated in green, press Load your original.

  • Page 96

    Delayed Batch Transmission (Not available for color faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.

  • Page 97: Storing One-touch Dial Numbers

    Quick-Dial numbers and dialing options Storing numbers for easy dialing You can set up your machine to do three types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. If you lose electrical power, the quick-dial numbers that are in the memory will not be lost.

  • Page 98

    Use the dial pad to enter the name (up to 15 characters). Menu/Set Press (You can use the chart on page 4-3 to help you enter letters.) —OR— Menu/Set Press Go to Step 2 to store another One-Touch number. —OR— Stop/Exit Press When you dial a quick-dial number, the LCD shows the name...

  • Page 99: Storing Speed-dial Numbers

    Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys ( Black Start number, and 40 Speed-Dial numbers. Menu/Set Press Use the dial pad to enter a two-digit Speed-Dial location number (01-40).

  • Page 100: Changing One-touch And Speed-dial Numbers

    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored...

  • Page 101: Setting Up Groups For Broadcasting

    Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Search/Speed Dial First, you'll need to store each fax number as a One-Touch or Speed-Dial number.

  • Page 102

    You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports (FAX-1820C only) on page 9-3 or Printing reports (MFC-3220C only) on page 9-4.) Group numbers will be marked in the GROUP column. 7 - 6 QUICK-DIAL NUMBERS AND DIALING OPTIONS...

  • Page 103: Access Codes And Credit Card Numbers

    Dialing options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.

  • Page 104: Pause, Fax Redial, Tone Or Pulse

    Touch Tone service, you will not need this feature to send tone signals. If you have the FAX-1820C, lift the handset. —OR— If you have the MFC-3220C, lift the handset of the external phone. Press . Any digits dialed after this will send tone signals.

  • Page 105: Making A Telephone Call, Hold

    Telephone (voice) operation (FAX-1820C only) You can use the machine to make voice telephone calls by dialing manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset to make and receive calls. When you dial an quick-dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.

  • Page 106: Remote Fax Options, Fax Forwarding/paging, Programming A Fax Forwarding Number

    Remote Fax Options Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. After you have selected the Paging or Fax Forwarding feature, Fax Storage is set to On automatically. If you bring the Paging or Fax Forwarding feature back to Off , Fax Storage stays on. Programming a Fax Forwarding number When Fax Forwarding is set to On , your machine stores the received fax in the memory.

  • Page 107: Programming Your Pager Number

    Programming your pager number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. Menu/Set Press Press...

  • Page 108: Setting Fax Storage, Backup Print

    Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Paging, or Remote Retrieval operations. (See Remote commands on page 8-6.) If there is paper in your machine, a back-up copy of each fax will be printed.

  • Page 109: Setting Your Remote Access Code

    Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu/Set Press Enter a three-digit code using...

  • Page 110: Remote Retrieval, Using Your Remote Access Code, Remote Retrieval Access Card

    Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times. Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone.

  • Page 111: Remote Commands

    Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by two short beeps and you must enter a remote command. Remote commands Change the Fax Forwarding or Paging settings...

  • Page 112: Retrieving Fax Messages, Changing Your Fax Forwarding Number

    Retrieving fax messages Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by beep, you have messages. As soon as you hear two short beeps, use the dial pad to press Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by You cannot use...

  • Page 113: Printing Reports, Machine Settings And Activity, Customizing The Transmission Verification Report

    Printing reports Machine settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu/Set Press —OR— Menu/Set Press Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).

  • Page 114: Setting The Journal Period

    Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the Steps on the next page. The default setting is Every 50 Faxes .

  • Page 115: Printing Reports (fax-1820c Only), To Print A Report

    Printing reports (FAX-1820C only) Five reports are available: 1.Help List 2.Quick-Dial 3.Fax Journal 4.Transmission 5.User Settings To print a report Ink/Reports Press Press Menu/Set Press —OR— Enter the number of the report you want to print. For example, press Black Start Press Prints the Help List so you can see at-a-glance how to quickly program your machine.

  • Page 116: Printing Reports (mfc-3220c Only), To Print A Report

    Printing reports (MFC-3220C only) Five reports are available: 1.Help List 2.Quick-Dial 3.Fax Journal 4.Transmission 5.User Settings To print a report Menu/Set Press Press Menu/Set Press —OR— Enter the number of the report you want to print. For example, press Black Start...

  • Page 117: Making Copies, Using The Machine As A Copier, Enter Copy Mode

    Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Setting the Mode Timer (MFC-3220C only) on page 4-5 or Setting the Mode Timer (FAX-1820C only) on page 4-5.)

  • Page 118: Making A Single Copy, Making Multiple Copies, Out Of Memory Message

    Making a single copy (Copy) Press Load your original. (See Load originals on page 2-1.) Black Start Press To stop copying, press Making multiple copies (Copy) Press Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).

  • Page 119: Using The Copy Keys (temporary Settings)

    Scan (Only for MFC Models) modes to 0 or 30 seconds, the machine returns to the default settings after the number of seconds that has been set for mode timer. (See Setting the Mode Timer (MFC-3220C only) on page 4-5.)

  • Page 120: Quality

    Quality You can select the copy quality. The default setting is Normal . Press Quality Normal Fast Best (Copy) Press Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).

  • Page 121: Options

    Options Options Use the key to set the following copy settings only for the next copy. Press Menu Selections Copy Options select Enlarge/Reduce Paper Type Paper Size Brightness Contrast Stack/Sort Page Layout No. of Copies After you finish choosing settings using the shows Press Start and then returns to Menu selections.

  • Page 122: Enlarge/reduce

    Enlarge/Reduce You can select the following enlargement or reduction ratios. Custom allows you to enter a ratio from 25% to 400%. Options Press to select Enlarge/Reduce (Copy) Press Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).

  • Page 123: Paper Type

    Paper Type You can change the paper type only for the next copy. Select the type of media that you are using to get the best print quality. (Copy) Press Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).

  • Page 124: Paper Size, Brightness

    Paper Size You can change the paper size setting only for the next copy. You can copy only on Letter, Legal, and Photo Card (4"(W)X6"(H)) paper. (Copy) Press Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).

  • Page 125: Contrast, Sorting Copies

    Contrast You can adjust the copy contrast to help an image look sharper and more vivid. (Copy) Press Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99). Options Press Menu/Set...

  • Page 126: N In 1 Copy (page Layout)

    N in 1 copy (Page Layout) You can save paper by copying either two or four pages on one page. If you want to print a poster, use the scanner glass. Please make sure paper size is set to Letter or Legal . (Copy) Press Load your original.

  • Page 127

    4 in 1 (P) 4 in 1 (L) If 2 in 1 or 4 in 1 copies are in color, you must use letter or A4 paper. For the other Special Copies, you must use letter, legal or A4 paper. If you selected Glossy in the Paper Type setting, 2 in 1 and 4 in 1 copies are not available.

  • Page 128: Changing The Default Copy Settings, Copy Quality, Brightness, Contrast

    Changing the default copy settings You can change the default copy settings. These settings will stay until you change them again. Copy Quality Menu/Set Press Press Normal , Best or Fast . Menu/Set Press Stop/Exit Press Brightness Menu/Set Press Press to make a lighter copy.

  • Page 129: Color Adjustment

    Color Adjustment Menu/Set Press Press Green or Blue . Menu/Set Press Press to increase the color saturation. —OR— Press to decrease the color saturation. Menu/Set Press Return to Step 2 to select the next color. —OR— Stop/Exit Press to select Red , 4.Color Adjust MAKING COPIES 10 - 13...

  • Page 130: Legal Limitations

    Legal limitations Color reproductions of certain originals are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable originals.

  • Page 131: Important Information

    Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing-aid compatible. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

  • Page 132

    If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.) WARNING...

  • Page 133: Federal Communications Commission (fcc Declaration Of Conformity (usa Only)

    Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: FAX-1820C and MFC-3220C comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 134: Important, Lan Connection

    Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

  • Page 135: Important Safety Instructions

    Important safety instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.

  • Page 136

    Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call In USA: 1-800-284-4357 or In Canada: 1-877-BROTHER.

  • Page 137: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © Copyright 2003 Brother Industries, Ltd. All rights reserved.

  • Page 138: Troubleshooting And Routine Maintenance, Troubleshooting, Error Messages

    The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, call the Brother fax back system (USA only). In USA only: 1-800-521-2846 ERROR MESSAGES...

  • Page 139

    Replace the ink cartridges. (See Replacing the ink cartridges on page 12-20.) See Load originals on page 2-1. Allow the machine to warm up. Call Brother Customer Service. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 Order a new ink cartridge.

  • Page 140

    ERROR MESSAGES ERROR CAUSE MESSAGE You can’t store data in the memory. Out of Memory (May occur when the machine is used as a printer) The paper is jammed in the machine. Paper Jam 12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE ACTION (Fax sending or copy operation in process)

  • Page 141: Original Jam, Original Is Jammed Inside The Front Of The Control Panel

    Original jam If the original is jammed, follow the steps below. Original is jammed inside the front of the control panel. Remove any paper from the ADF that is not jammed. Pull the jammed original out toward the front of the machine. Press Stop/Exit.

  • Page 142: Printer Jam Or Paper Jam, Paper Is Jammed Inside The Front Of The Machine

    Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the front of the machine. Pull the paper toward you. Paper is jammed in the paper tray Remove any paper from the paper tray that is not jammed. 12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper Tray...

  • Page 143: Paper Is Jammed Inside The Paper Tray

    Pull up the jammed paper to remove it. If it is difficult to pull the jammed paper, try to pull it while holding down the Paper Release Lever. Paper is jammed inside the paper tray Pull the paper tray out of the machine. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6 Paper Release Lever Paper Tray...

  • Page 144: Paper Is Jammed Inside The Machine

    Pull up the jammed paper to remove it. Paper is jammed inside the machine. Open the control panel cover by lifting it toward you, and then lift the top cover toward the back. Remove the jammed paper. If the jammed paper is under the Print Head, unplug the machine, and then you can move the Print Head to remove the paper.

  • Page 145: If You Are Having Difficulty With Your Machine

    This can be caused by static or interference on the telephone line. You can make a copy using the BlackStart key to see if the same problem occurs. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal).

  • Page 146

    Receive Code (default setting is ( hang up. If you have Call Waiting/Caller ID with the MFC-3220C, or Call Waiting, Ring Master, Voice Mail, an alarm system or any other custom feature on a single phone line with your machine, it may create a problem sending or receiving fax data.

  • Page 147

    Connect Failure’ Error Message appears. ‘MFC Connect Failure’ If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show 'MFC Connect Failure' each time you restart Windows Double-click "\tool\warnOff.REG" from the supplied CD-ROM.

  • Page 148: How To Improve Print Quality, Cleaning The Print Head, Print Quality Check

    If you clean the print head at least five times and the print has not improved, call Brother your dealer for service. Print Quality Check If the print quality is not good, you can print a Print Quality Check Sheet to help you find the settings you may need to change.

  • Page 149

    STEP A: Color block quality check The LCD shows: Check the quality of the four color blocks on the sheet. (Black/Cyan/Yellow/Magenta). If all lines are clear and visible, press —OR— If you can see missing short lines as shown below, press The LCD will ask you if the print quality is OK for each color.

  • Page 150

    STEP B: Alignment Check The LCD shows: Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0. If the number 5 sample of both the 600 dpi and 1200 dpi are the best matches, press —OR—...

  • Page 151: Checking The Ink Volume

    Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service. Caution Do NOT touch the print head. Touching the print heads may cause permanent damage and may void the print head’s warranty.

  • Page 152: Packing And Shipping The Machine

    Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution Do NOT unplug the machine after a print job until you hear the final click.

  • Page 153

    If you are packing the machine for the Brother Exchange Service, keep these items and return only the machine. Wrap the machine in the bag and place it in the original carton with the original packing material.

  • Page 154

    Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange”...

  • Page 155: Routine Maintenance, Cleaning The Scanner

    Routine maintenance Cleaning the scanner Unplug the machine, and then open the control panel cover. Clean the flat white pressure bar and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. White Bar Glass Strip TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18...

  • Page 156: Cleaning The Machine Printer Platen

    Cleaning the machine printer platen WARNING ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ Be careful not to touch the paper feed star wheels, flat cable and encode film. ■ When you want to clean your machine printer platen, wipe it with a lint free cloth that is dry.

  • Page 157: Replacing The Ink Cartridges

    Replacing the ink cartridges Your machine is equipped with an ink dot counter that automatically monitors the ink level in each color cartridge. When the counter detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD shows you which color cartridges are low or empty.

  • Page 158

    Hold the new ink cartridge as shown in the illustration, and then peel the sealing tape from the side of the ink cartridge. Carefully peel the tape in the direction away from you. To prevent spilling ink and staining your hands and clothing, remove the sealing tape gently.

  • Page 159

    If the Ink Empty message is on the display after you have installed ink cartridges, check that the ink cartridges are installed properly. If you still cannot solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22...

  • Page 160: G Glossary

    ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission (MFC-3220C only) Sending a fax without picking up the handset of an external phone. Automatic fax transmission (FAX-1820C only) Sending a fax...

  • Page 161

    External phone A TAD (telephone answering device) or telephone that is plugged into the EXT jack of the machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.

  • Page 162

    LCD (liquid crystal display) The display screen on the machine that shows interactive messages during On-Screen Programming and shows the date and time when the machine is idle. Manual fax (MFC-3220C only) When you lift the handset of your external telephone or press fax machine answer before you press Start to begin transmission.

  • Page 163

    One-Touch Keys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key if you press Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper. Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines.

  • Page 164

    Scanning The process of sending an electronic image of a paper original into your computer. Search An electronic, alphabetical listing of stored One-Touch, Speed-Dial and Group numbers. Speed-Dial A pre-programmed number for easy dialing. You must Search/Speed Dial press the code to start the dialing process.

  • Page 165: S Specifications, Product Description, General

    Humidity: 50% - 70% Paper: 20 lb Letter size 100 Sheets (20 lb) Ink Jet Piezo with 75 × 4 nozzles 16 characters × 1 line 120V AC 50/60Hz (MFC-3220C) Minimum: 4W or less Standby: 9W or less (25 Peak: Under 32 watts...

  • Page 166

    Noise Temperature Humidity S - 2 SPECIFICATIONS 17.1 inch (MFC-3220C) 13.6 inch 14.4 inch 23 inch MFC-3220C: 14.3 lb FAX-1820C: 15.4 lb Operating: 48 dB A or less Standby: 35 dB A or less Operating: 50°F - 95°F Best Print Quality: 68°F - 91°F...

  • Page 167: Print Media, Copy

    Up to 12 pages/minute (Letter paper) Color Up to 10 pages/minute (Letter paper) Does not include the time it takes to feed the paper. Based on Brother standard pattern. Fast mode Stacks or Sorts up to 99 pages 25% to 400% (in increments of 1%) Max.

  • Page 168

    Memory Transmission Out of Paper Reception “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).

  • Page 169: Scanner (mfc-3220c Only)

    * Maximum 1200 x 1200 dpi scanning with ® Windows XP (resolution up to 2400 x 2400 dpi can be selected by using the Brother scanner utility) Color: up to 9 sec. Mono: up to 4 sec. (Letter size in 100 × 100 dpi) ADF Width:3.5"...

  • Page 170: Printer

    Printer For FAX-1820C, you can download the Brother Printer Driver and PC Fax Driver from the Brother Solutions Center. Visit us at: Printer Driver Resolution Print Speed Printing Width Disk-Based Fonts S - 6 SPECIFICATIONS http://solutions.brother.com ® Windows 98/98SE/Me/2000 Professional and XP...

  • Page 171: Interfaces, Computer Requirements

    PC-FAX Send and Remote Setup Only) NOTE: All registered trademarks referenced herein are the property of their respective companies. For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/ Application Software is different for Windows ® Macintosh Scanning is supported in 10.2.1 or greater.

  • Page 172: Consumable Items

    Consumable items Service Life of Ink Cartridge S - 8 SPECIFICATIONS Black and 3 individual color ink cartridges separate from the print heads. Approximately 500 page/Black cartridge at 5% coverage Approximately 400 page/Color cartridge at 5% coverage with 600 x 150 dpi resolution (Fast). These numbers are based on consecutive printing;...

  • Page 173

    ... 6-9 transmission ... 6-4 Broadcasting ... 6-13 setting up Groups for ...7-5 Brother accessories and supplies ...ii Brother numbers ... i Customer Service ... i fax back system ...ii Frequently Asked Questions (FAQs) ... i product support ... i test sheet, sending ...

  • Page 174

    Date and Time ... 4-1 Delayed Batch Transmission ... 6-17 Delayed Fax ... 6-15 Dialing a pause ... 7-8 access codes and credit card numbers ... 7-7 automatic fax redial ... 6-9 Groups ... 6-13 manual ... 6-1 One-Touch ... 6-2 Search ...

  • Page 175

    manual transmission ... 6-5 overseas ... 6-14 Real Time Transmission ... 6-10 redialing ... 7-8 resolution ... 6-8 Fax/Tel mode answering at extension phones ... 5-7 double-ringing (voice calls) ... 5-3 F/T Ring Time ... 5-3 Fax Receive Code ... 5-7 receiving faxes ...

  • Page 176

    Paging ... 8-1, 8-2 programming your pager number ... 8-1 Paper ...2-3, S-3 capacity ... 2-4 jam ... 12-5 Size ... 4-6 Type ... 4-6 Phone line connections ... 1-11 difficulties ... 12-9 multi-line (PBX) ... 1-16 roll over lines ... 1-13 two-line phone system ...

  • Page 177

    TAD (telephone answering device), external ...1-10, 1-15, 5-1 connecting ...1-10, 1-11 Receive Mode ... 5-1 recording OGM ... 1-12 with two-line jack ... 1-15 Temporary copy settings ... 10-3 Text, entering ... 4-3 special characters ... 4-4 Tone signals on Pulse line ...

  • Page 178

    Remote Retrieval Access card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Paging, Fax Forwarding and Remote Retrieval features.

  • Page 179

    Fold Fold R - 2...

  • Page 180

    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

  • Page 181

    Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 http://www.brother.com ®...

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