Page 1 USER ’S GUIDE FAX-2440C MFC-620CN...
Page 2 Register your product on-line at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. ©1996-2004 Brother Industries, Ltd.
Page 3: Compilation And Publication Notice
FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
Page 5: Safety Precautions
Do not carry the machine by holding the scanner cover. Most of the illustrations in this User’s Guide show the FAX-2440C. Do not handle the plug with wet hands. Doing this might cause an electrical shock. To prevent injuries, be careful not to touch the area shaded in the illustration.
Page 6 WARNING ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
Page 7: Choosing A Location
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° and 35°C. Caution ■...
Page 8: Quick Reference Guide
Speed-Dial, Search or the dial pad. Mono Start Press Colour Start Storing numbers Storing One-Touch Dial numbers (FAX-2440C only) Menu/Set Press Press the One-Touch key where you want to store the number. To access One-Touch numbers 4 to 6, hold down...
Page 9 One-Touch dialling (FAX-2440C)/Speed-Dialling If it is not illuminated in green, press Load your document. (FAX-2440C only) Press the One-Touch key of the number you want to call. To dial One-Touch numbers 4 to 6, hold down you press the One-Touch key.
Page 10: Table Of Contents
Setting the Station ID... 2-2 Setting the Phone Line Type ... 2-3 PABX and TRANSFER ... 2-3 General Setup ... 2-5 Setting the Mode Timer (MFC-620CN only) ... 2-5 Setting the Mode Timer (FAX-2440C only) ... 2-5 Setting the Paper Type... 2-6 viii...
Page 11 Setup Send ... 3-1 How to enter Fax mode ... 3-1 How to dial ... 3-1 Manual dialling... 3-1 One-Touch dialling (FAX-2440C only)... 3-2 Speed-Dialling ... 3-2 Search ... 3-3 Fax Redial... 3-3 How to Fax (B&W and Colour) ... 3-4 Colour fax transmission ...
Page 12 Setup Delayed Polling Receive ... 4-11 Sequential Polling... 4-12 Quick-Dial numbers and dialling options ... 5-1 Storing numbers for easy dialling ... 5-1 Storing One-Touch Dial numbers (FAX-2440C only)... 5-1 Storing Speed-Dial numbers ... 5-2 Changing One-Touch (FAX-2440C only) and Speed-Dial numbers... 5-3 Setting up Groups for Broadcasting (FAX-2440C only)...
Page 13 Telephone (voice) operation (FAX-2440C only) ... 5-10 How to dial ... 5-10 Making a telephone call ...5-10 Answering calls with the Speaker Phone...5-11 Mute... 5-11 Telephone (voice) operation (MFC-620CN only)... 5-12 How to dial ... 5-12 Making a telephone call ...5-12 Answering calls with the Speaker Phone...5-12...
Page 14 Printing reports ... 8-1 Fax settings and activity ... 8-1 Customizing the Transmission Verification Report... 8-1 Setting the Journal Period ... 8-2 Printing reports ... 8-3 How to print a report ... 8-3 Making copies ... 9-1 Using the machine as a copier ... 9-1 Enter Copy mode...
Page 15 Borderless ... 10-12 Understanding the Error Messages ... 10-13 Using PhotoCapture Center Using PhotoCapture Center Important information ...11-1 For your safety... 11-1 IT power system (For Norway only)... 11-1 LAN connection (MFC-620CN only) ...11-1 International E Important safety instructions...11-2 Trademarks...11-4 Troubleshooting and routine maintenance ...
Page 16 For Fax/Tel mode only...A-3 Using a cordless external handset ...A-4 Changing the remote codes ...A-4 Connecting an external device to your machine...A-5 Connecting an external telephone...A-5 Connecting an external telephone answering device (TAD) ...A-6 Sequence ...A-6 Connections ...A-7 Recording outgoing message (OGM) on an external TAD ...A-8 Using extension telephones (For U.K.
Page 17 Optional External Wireless Print/Scan Server (NC-2200w) (MFC-620CN only) ... S-12 Index ... I-1 Remote Retrieval Access card ... R-1...
Page 18: Introduction
Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide.
Page 19: Control Panel Overview
Control panel overview FAX-2440C MFC-620CN 1 - 2 INTRODUCTION...
Page 20 TAD keys On/Off Lets you activate the TAD (Telephone Answering Device) and will blink if you have new messages. Play/Record (FAX-2440C only) Lets you listen to voice messages stored in memory. Also, lets you record telephone calls. Play (MFC-620CN only) Lets you listen to voice messages stored in memory.
Page 21 One-Touch keys (FAX-2440C only) These keys give you instant access to previously stored Quick-Dial numbers. Shift (FAX-2440C only) To access One-Touch numbers 4 to 6, hold down Shift as you press One-Touch key.
Page 22: Turning The Machine To Power Save Condition
Turning the machine to Power Save condition When the machine is idle, you can turn it to Power Save condition by pressing the Power Save key. In Power Save mode, the machine will receive telephone calls as normal. For farther information on receiving faxes in the power save condition, please see the table on page 1-6.
Page 23: Power Save Setting
Available Operations Fax Receive (automatically), Fax Detect, Delayed Fax*, Remote Fax Options*, Remote Retrieval* ■ FAX-2440C only: You can answer calls by lifting the handset. Fax Receive (automatically), Recording of incoming messages, Fax Detect, Delayed Fax*, Remote Fax Options*, Remote Retrieval* ■...
Page 24: Load Documents
Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) or from the scanner glass. Using the automatic document feeder (ADF) The ADF can hold up to 10 pages and feeds each sheet individually. Use standard (80 g/m putting them in the ADF.
Page 25 Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides to fit the width of your documents. Unfold the ADF Document Output Support Flap. DO NOT pull on the document while it is feeding.
Page 26: Using The Scanner Glass
Using the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. Documents can be up to letter or A4 size (21.6 to 29.7 cm). To use the scanner glass, the ADF must be empty. Lift the document cover.
Page 27: About Paper
Recommended Paper To get the best print quality, we suggest using Brother paper. (See table below.) If Brother Paper is not available in your country, we recommend testing various papers before purchasing large quantities.
Page 28: Handling And Using Special Paper
Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side.
Page 29 1 - 12 INTRODUCTION...
Page 30: Paper Weight, Thickness And Capacity
Paper weight, thickness and capacity Paper Type Cut Paper Plain Paper Inkjet Paper Glossy Paper Cards Photo Card Index Card Post Card Envelopes Transparencies * Up to 50 sheets for Legal size paper (80 g/m * Up to 100 sheets of 80 g/m Paper capacity of the output paper tray Output Paper Up to 25 sheets of 80 g/m...
Page 31: Printable Area
Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 1Top Cut Sheet 3 mm (0 mm)* Envelopes 12 mm *1 When you set the Borderless feature to On.
Page 32: How To Load Paper, Envelopes And Post Cards
How to load paper, envelopes and post cards To load paper or other media Pull the paper tray completely out of the machine and remove the output paper tray. Press and slide the paper side guide to fit the paper width. Paper Side Guide Pull out the paper support and unfold the paper support flap.
Page 33 Fan the stack of paper well to avoid paper jams and mis-feeds. Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark.
Page 34: To Load Envelopes
To load envelopes ■ Use envelopes that weigh from 75 g/m ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below. DO NOT USE ENVELOPES: ■...
Page 35: To Load Post Cards
Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: Open the envelope flap.
Page 36: About Fax Machines
Call Minder will stop your machine from receiving faxes. If you set Call Minder and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first.
Page 37: Fax Tones And Handshake
Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Colour Start and they will continue for about 60 seconds after dialling During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine.
Page 38: Ecm (Error Correction Mode)
ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error.
Page 39: Getting Started
Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time.
Page 40: Setting The Station Id
Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardized format, i.e. in accordance with the following strict sequence: ■...
Page 41: Setting The Phone Line Type
Setting the Phone Line Type If you are connecting the machine to a line that features a PABX (PBX), ADSL or ISDN to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps.
Page 42 (For FAX-2440C) Mute/R You can program a stored in a One-Touch or Speed-Dial location. When programming the One-Touch or Speed-Dial number Menu/Set 2 displays "!"), then enter the telephone number. If you do this, you do not need to press using a One-Touch or Speed-Dial location.
Page 43: General Setup
Press Stop/Exit Press Setting the Mode Timer (FAX-2440C only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode.
Page 44: Setting The Paper Type
Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. Menu/Set Press Press to select Plain , Inkjet , Glossy or ▲ ▼ Transparency . Menu/Set Press Stop/Exit Press The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine.
Page 45: Setting The Ring Volume
Setting the Ring Volume You can turn the ring Off or you can select the ring volume level. Menu/Set Press Press to select Low , Med , High or Off . ▲ ▼ Menu/Set Press Stop/Exit Press —OR— You can adjust the ring volume when your machine is idle (not being used).
Page 46: Setting The Speaker Volume
Setting the Speaker Volume You can adjust the speaker volume. Menu/Set Press Press to select Low , Med , High or Off . ▲ ▼ Menu/Set Press Stop/Exit Press —OR— In Fax mode , you can adjust the speaker volume by pressing Speaker Phone , and then selecting a speaker volume level.
Page 47: Turning On Automatic Daylight Savings Time
Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct day and time in the Date/Time setting.
Page 48: Setup Send
Setup Send How to enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial You can dial in any of the following different ways. Manual dialling Press all of the digits of the phone or fax number.
Page 49: One-Touch Dialling (Fax-2440C Only)
One-Touch dialling (FAX-2440C only) Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers (FAX-2440C only) on page 5-1.) To dial One-Touch numbers 4 to 6, hold down One-Touch Key. Speed-Dialling Search/Speed Dial Press number.
Page 50: Search
You can search for names you have stored in the One-Touch (FAX-2440C only) and Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch Dial numbers (FAX-2440C only) on page 5-1 and Storing Speed-Dial numbers on page 5-2.) To search numerically To search alphabetically* * To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for.
Page 51: How To Fax (B&W And Colour)
How to Fax (B&W and Colour) Colour fax transmission Your machine can send a colour fax to machines that support this feature. However, colour faxes cannot be stored in the memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to Off ).
Page 52: Faxing From The Scanner Glass
Faxing from the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. The documents can be up to A4 size. To cancel, press Stop/Exit If it is not illuminated in green, press Load your document on the scanner glass.
Page 53: Automatic Transmission
Automatic transmission This is the easiest way to send a fax. If it is not illuminated in green, press Load your document. Dial the fax number you want to call. (See How to dial on page 3-1.) Mono Start Press Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.
Page 54: Basic Sending Operations
Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not illuminated in green, press After each setting is accepted, the LCD will ask if you want to enter more settings: Press...
Page 55: Fax Resolution
Fax Resolution Fax Resolution You can use the temporarily (for this fax only). In Fax mode Fax Resolution Menu/Set press —OR— You can change the default setting: If it is not illuminated in green, press Load your document. Menu/Set Press Press to select the resolution you want.
Page 56: Dual Access (Not Available For Colour Faxes)
Dual Access (Not available for colour faxes) You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access.
Page 57: Real Time Transmission
Real Time Transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending. If the memory becomes full, the machine will send the document in real time (even if Real Time TX is set to Off ).
Page 58: Checking Job Status
Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) Menu/Set Press If you have more than one job waiting, press through the list. Stop/Exit Press Cancelling a fax in progress...
Page 59: Advanced Sending Operations
Broadcasting (Not available for colour faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch (FAX-2440C only), Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast. Menu/Set Press between each of the numbers.
Page 60: Overseas Mode
■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 136 (FAX-2440C) or 130 (MFC-620CN) different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting.
Page 61: Delayed Fax (Not Available For Colour Faxes)
Delayed Fax (Not available for colour faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. If it is not illuminated in green, press Load your document.
Page 62: Delayed Batch Transmission (Not Available For Colour Faxes)
Delayed Batch Transmission (Not available for colour faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
Page 63: Setup For Polled Transmit With Secure Code (Not Available For Colour Faxes)
Cancelling a job menu setting. (See Cancelling a scheduled job on page 3-11.) You can use Secure Polling only with another Brother fax machine. 3 - 16 SETUP SEND...
Page 64: Memory Security
Memory Security Memory Security lets you prevent unauthorized access to the machine. While Memory Security is On the following operations are available: ■ Receiving faxes into memory (limited by memory capacity) ■ Fax Forwarding (If Fax Forwarding was already On) ■...
Page 65: Setting Up The Password
Setting up the password If you forget the password, please contact your Brother dealer or Brother for assistance. Menu/Set Press Enter a 4-digit number for the password. Menu/Set Press If the LCD shows Verify: , re-enter the password. Menu/Set Press...
Page 66: Turning Memory Security Off
Turning Memory Security off Menu/Set Press Enter the registered 4-digit password. Menu/Set Press Memory Security is automatically turned off. Stop/Exit Press If you enter the wrong Password, the LCD shows Wrong Password and stays offline. The machine will stay in Secure Mode until the registered password is entered.
Page 67: Setup Receive
(See Fax Detect (MFC-620CN only) on page 4-6.) —OR— Make sure Fax Detect is set to On. (See Fax Detect (FAX-2440C only) on page 4-7.) Use this mode to record voice messages in the machine’s memory. (For details, see TAD mode on...
Page 68: To Select Or Change Your Receive Mode
To select or change your Receive Mode If it is not illuminated in green, press Menu/Set Press Press to select Fax Only , ▲ ▼ Fax/Tel , or Manual . Menu/Set Press Stop/Exit Press Press and hold until it lights. Current Receive Mode Fax : Fax Only F/T : Fax/Tel...
Page 69: Setting The Ring Delay
BT Call Sign service, keep the Ring Delay setting of 4. (See Fax Detect (FAX-2440C only) on page 4-7 and Operation from extension telephones on page A-2.) If it is not illuminated in green, press...
Page 70: Setting Toll Saver (Tad Mode)
Setting Toll Saver (TAD mode) When you set the toll saver feature, the machine answers after four rings if you do not have voice or fax messages and after two rings if you do have voice or fax messages. This way, when you call the machine for remote retrieval and let it ring three times, you know you have no messages and can hang up to avoid a toll charge.
Page 71: Setting The F/T Ring Time (Fax/Tel Mode Only)
Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.
Page 72: Fax Detect (Mfc-620Cn Only)
Fax Detect (MFC-620CN only) When you use this feature, you don’t have to press Colour Start , or the Fax Receive Code fax call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Page 73: Fax Detect (Fax-2440C Only)
Fax Detect (FAX-2440C only) When you use this feature, you don’t have to press Colour Start , or the Fax Receive Code fax call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Page 74: Printing A Reduced Incoming Fax (Auto Reduction)
Printing a reduced incoming fax (Auto Reduction) If you choose On , the machine automatically reduces an incoming fax to fit on one page of A4, Letter or Legal size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting ( If it is not illuminated in green, press Menu/Set...
Page 75: Printing A Fax From The Memory
Printing a fax from the memory If you have selected Fax Forwarding or Fax Storage ( ), you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 6-2.) Menu/Set Press Mono Start Press...
Page 76: Polling
Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.
Page 77: Setup For Polling Receive With Secure Code
Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party. If it is not illuminated in green, press Menu/Set Press Press to select Secure . ▲ ▼ Menu/Set Press Enter a four-digit secure code.
Page 78: Sequential Polling
Specify the destination fax machines, which you wish to poll by using One-Touch (FAX-2440C only), Speed-Dial, Search, a Group (see Setting up Groups for Broadcasting (FAX-2440C only) on page 5-4 and Setting up Groups for Broadcasting (MFC-620CN only) on page 5-5) or the dial pad. You must press Menu/Set between each location.
Page 79: Quick-Dial Numbers And Dialling Options
Storing numbers for easy dialling You can set up your machine to do following types of easy dialling: One-Touch (FAX-2440C only), Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number.
Page 80: Storing Speed-Dial Numbers
You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys ( Mono Start number, and 80 Speed-Dial numbers. For MFC-620CN, press For FAX-2440C, press Use the dial pad to enter a two-digit Speed-Dial location number (01-80). (For example, press Menu/Set Press Enter the phone or fax number (up to 20 digits).
Page 81: Changing One-Touch (Fax-2440C Only) And Speed-Dial Numbers
Changing One-Touch (FAX-2440C only) and Speed-Dial numbers If you try to store a One-Touch (FAX-2440C only) or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to...
Page 82: Setting Up Groups For Broadcasting (Fax-2440C Only)
Finally, you can have up to six small Groups, or you can assign up to 85 numbers to one large Group. (See Storing Speed-Dial numbers on page 5-2 and Changing One-Touch (FAX-2440C only) and Speed-Dial numbers on page 5-3.) Menu/Set...
Page 83: Setting Up Groups For Broadcasting (Mfc-620Cn Only)
Menu/Set Press Use the dial pad and the chart on page B-12 to enter a name for the Group. Menu/Set Press (For example, NEW CLIENTS) Stop/Exit Press You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 8-3.) Group numbers will be marked in the GROUP column.
Page 84 Use the dial pad to enter the Group number (1 to 6). Menu/Set Press (For example, press The Group number must be between 1 and 6. To include Speed-Dial numbers in the Group, press them as follows: For example, for Speed-Dial numbers 05 and 09.
Page 85: Dialling Options
Dialling options There are following ways to dial. (See How to dial on page 3-1.) Access codes and credit card numbers (MFC-620CN only) Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination.
Page 86: Access Codes And Credit Card Numbers (Fax-2440C Only)
One-Touch and Speed-Dial numbers in any combination. You can even include manual dialling using the dial pad. (See Storing One-Touch Dial numbers (FAX-2440C only) on page 5-1 and Storing Speed-Dial numbers on page 5-2.) For example, perhaps you have stored ‘555’ on One-Touch key ‘7000’...
Page 87: Pause
(for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. For FAX-2440C, lift the handset. For MFC-620CN, press Press on machine’s control panel. Any digits dialled after this will send tone signals.
Page 88: Telephone (Voice) Operation (Fax-2440C Only)
Pick up the handset. —OR— Speaker Phone Press When you hear a dial tone, dial the number using the dial pad, One-Touch (FAX-2440C only), Speed-Dial and Search. Speaker Phone If you pressed microphone To hang up, replace the handset. —OR—...
Page 89: Answering Calls With The Speaker Phone
Answering calls with the Speaker Phone When the machine rings, instead of lifting the handset, press Speaker Phone . Speak clearly, toward the microphone Speaker Phone the call, press If you have a bad telephone line connection, the other party might hear your voice echoed during the call.
Page 90: Telephone (Voice) Operation (Mfc-620Cn Only)
Telephone (voice) operation (MFC-620CN only) You can use the machine to make voice telephone calls by dialling manually or by using Search or Speed-Dial memory. You can use the external telephone’s handset or speaker phone to make and receive calls. When you dial a quick-dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.
Page 91: Remote Fax Options (Not Available For Colour Faxes)
Remote Fax Options (Not available for colour faxes) Setting up Fax Forwarding When you select Fax Forward, your machine stores the received fax in the memory. The machine will then dial the fax number you’ve programmed and forward the fax message. Menu/Set Press Press...
Page 92: Setting Fax Storage
Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details See Using Brother PC-FAX software on page 5-1 in Software User’s Guide on the CD-ROM.)
Page 93: Turning Off Remote Fax Options
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your machine’s memory, the LCD will give you two options. ■ If you press , all unprinted faxes will be printed and erased before the setting turns off.
Page 94: Setting Your Remote Access Code
Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu/Set Press Enter a three-digit code using numbers...
Page 95: Remote Retrieval
Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone.
Page 96: Remote Commands
Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by two short beeps and you must enter a remote command. Remote commands Playing Voice Messages 1 Repeat...
Page 97 Remote commands Change the Fax Forwarding or Fax Storage settings 1 OFF 2 Fax Forwarding 4 Fax Forwarding number 6 Fax Storage Retrieve a fax 2 Retrieve all faxes 3 Erase faxes from the memory Check the receiving status You can check whether your machine has 1 Document 2 Voice Change the Receive Mode...
Page 98: Retrieving Fax Messages
Retrieving fax messages Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by beep, you have messages. As soon as you hear two short beeps, use the dial pad to press Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by You cannot use...
Page 99: Tad (Telephone Answering Device)
(See Remote Retrieval on page 6-5.) You must record an outgoing message in order to use the TAD mode. (See Recording TAD Outgoing Message (FAX-2440C only) on page 7-2.) Setting up the TAD You must set up the TAD in the following order: Record TAD Outgoing Message (Msg Ctr OGM).
Page 100: Recording Tad Outgoing Message (Fax-2440C Only)
Recording TAD Outgoing Message (FAX-2440C only) Recording the TAD Outgoing Message ( TAD Message ) is the first step you need to follow before you can turn on the TAD. Make sure your OGM is less than 20 seconds long.
Page 101: Recording Tad Outgoing Message (Mfc-620Cn Only)
Recording TAD Outgoing Message (MFC-620CN only) Recording the TAD Outgoing Message ( TAD Message ) is the first step you need to follow before you can turn on the TAD. Make sure your OGM is less than 20 seconds long. Menu/Set Press The LCD prompts you to choose an OGM.
Page 102: Erasing Outgoing Message (Ogm)
Erasing Outgoing Message (OGM) Menu/Set Press Press to select TAD Message (not F/T Message ). ▲ ▼ Menu/Set Press Press to select Erase MSG . ▲ ▼ Menu/Set Press Press to erase the OGM. —OR— Press to exit without erasing. Stop/Exit Press Activating TAD mode...
Page 103: Playing Voice Messages
Playing voice messages Follow the steps below to listen to voice messages: For FAX-2440C, press For MFC-620CN, press Adjust the Volume by pressing All messages are played in the order they were recorded. The LCD shows the number of the current message, and the total number of messages.
Page 104: Erasing Incoming Messages
Erasing incoming messages You can erase voice messages individually, or all at once. To erase voice messages individually For FAX-2440C, press For MFC-620CN, press The machine sounds a two-second beep and begins message playback. Each message is preceded by one long beep, and followed by two short beeps.
Page 105: Setting Maximum Time For Incoming Messages
Setting Maximum Time for incoming messages Your machine comes set to receive voice messages up to 30 seconds long. You can change this setting to 60, 120 or 180 seconds. Menu/Set Press Press to select the maximum time setting for incoming ▲...
Page 106: Recording A Conversation (Fax-2440C Only)
Message ) you can record the announcement using the same steps as for the TAD outgoing message. (See Recording TAD Outgoing Message (FAX-2440C only) on page 7-2.) You can also listen to and erase the F/T Message the same way, by choosing F/T Message (not TAD Message ).
Page 107: Printing Reports
Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu/Set Press —OR— Menu/Set Press Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Page 108: Setting The Journal Period
Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the steps on the next page. The default setting is Every 50 Faxes .
Page 109: Printing Reports
Prints the Help List so you can see at-a-glance how to quickly program your machine. Lists names and numbers stored in the One-Touch (FAX-2440C only) and Speed-Dial memory, in numerical order. Lists information about the last incoming and outgoing faxes.
Page 110: Making Copies
Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Setting the Mode Timer (FAX-2440C only) on page 2-5 or Setting the Mode Timer (MFC-620CN only) on page 2-5.)
Page 111: Making A Single Copy
Making a single copy Copy Press Load your document. (See Load documents on page 1-7.) Mono Start Press To stop copying, press Making multiple copies Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Page 112: Using The Copy Options Key (Temporary Settings)
(See Setting the Mode Timer (FAX-2440C only) on page 2-5 or Setting the Mode Timer (MFC-620CN only) on page 2-5.) You can save the copy settings you use most often by setting them as default.
Page 113: Changing The Temporary Copy Settings
Changing the temporary copy settings Copy Options Use the settings temporarily for the next copy. Press Menu Selections Copy Options select Quality Enlarge/Reduce Paper Type Paper Size Brightness Stack/Sort Page Layout No. of Copies After you choose your settings by pressing shows Set temporarily .
Page 114: Increasing Copy Speed Or Quality
Increasing copy speed or quality You can select the copy quality. The default setting is Normal . Recommended mode for ordinary printouts. Good Normal copy quality with adequate copy speed. Fast copy speed and lowest ink consumption. Use Fast FAST to save time (document to be proof-read, large documents or many copies).
Page 115: Enlarging Or Reducing The Image Copied
Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Press Copy Options to select Enlarge/Reduce Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Page 116: Setting Paper Type
Mono Start Press Special Copy Options 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L) or Poster are not available with Enlarge/Reduce. Setting paper type If you are copying on special paper, be sure to select the type of paper you are using so you will get the best print quality.
Page 117: Setting Paper Size
Setting paper size If copying on paper other than A4 size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo Card (10(W) cm x 15(H) cm) paper. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Page 118: Sorting Copies Using The Adf
Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order 321, 321, 321, and so on. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Page 119: Making N In 1 Copies Or A Poster
Making N in 1 copies or a poster (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. It is also possible to create a poster. When you use the Poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster.If you want to print a poster, use the...
Page 120 ■ If you are producing multiple colour copies, N in 1 copies are not available. ■ N in 1 colour copies are not available for FAX-2440C. ■ For Poster copies, you cannot make more than one copy. Next Page? 1.Yes 2.No...
Page 121 Place document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster (3X3) You can make a poster size copy of a photograph. 9 - 12 MAKING COPIES...
Page 122: Changing The Default Copy Settings
Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality Menu/Set Press Press to select Normal , Best or Fast . ▲...
Page 123: Adjusting Colour Saturation
Adjusting colour saturation Menu/Set Press Press to select Red , Green or Blue . ▲ ▼ Menu/Set Press Press to increase the colour saturation. ▲ —OR— Press to decrease the colour saturation. ▼ Menu/Set Press Return to Step 2 to select the next colour. —OR—...
Page 124: Legal Limitations
Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant authorities as to any particular questionable documents.
Page 125: Walk-Up Photocapture Center (Mfc-620Cn Only)
Walk-Up PhotoCapture Center Introduction Even if your machine is not connected to your computer, you can print photos directly from the digital camera media. Your Brother machine includes five media drives (slots) for use with popular digital camera media: CompactFlash ™...
Page 126: Photocapture Center Requirements
PhotoCapture Center To avoid error conditions, please remember: ■ The DPOF file on the media card must be in a valid format. (See DPOF printing on page 10-8.) ■ The image file extension must be .JPG (Other image file extensions .JPEG, .TIF, .GIF and so on will not be recognized). ■...
Page 127: Getting Started
Getting started Firmly insert the card into the appropriate slot. ™ SecureDigital ® Memory Stick SmartMedia PhotoCapture key indications: ■ PhotoCapture light is ON, the media card is inserted properly. ■ PhotoCapture light is OFF, the media card is not properly inserted. ■...
Page 128 The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions. Insert the media card firmly into the media drive (slot). When you insert your media card into the proper slot, the LCD shows.
Page 129: Printing The Index (Thumbnails)
Printing the Index (Thumbnails) The PhotoCapture Center No.1, No.2, No.3, and so on). It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 5 images per line). This will show all the pictures on the media card.
Page 130: Printing Images
Printing images Before you can print an individual image, you have to know the image number. Print the Index first. (See Printing the Index (Thumbnails) on page 10-5.) Make sure you have inserted the media card. PhotoCapture Press Press to choose Print Images . ▲...
Page 131 Paper Type & Paper Size Press to select the type of paper you are using, ▲ ▼ Letter Glossy , 10x15cm Glossy , 13x18cm Glossy , A4 Glossy , Letter Plain , A4 Plain , Letter Inkjet , A4 Inkjet or 10x15cm Inkjet . Menu/Set Press If you selected Letter or A4, go to Step 6.
Page 132: Dpof Printing
DPOF printing DPOF stands for Digital Print Order Format. Major Digital Camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation.) created this standard to make it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of copies you want to print.
Page 133: Changing The Default Settings
Changing the default settings You can save the PhotoCapture Center by setting them as default. These settings will remain until you change them again. Increasing print speed or quality Menu/Set Press Press to select Normal or Photo . ▲ ▼ Menu/Set Press Stop/Exit...
Page 134: Adjusting Contrast
Adjusting contrast You can choose the contrast setting. More contrast will make an image look sharper and more vivid. Menu/Set Press Press to increase the contrast. ▲ —OR— Press to decrease the contrast. ▼ Menu/Set Press Stop/Exit Press Colour enhancement You can turn on the colour enhancement feature to print more vivid images.
Page 135 ■ White Balance This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other colour. By using this adjustment you can correct this effect and bring the white areas back to pure white.
Page 136: Cropping
Cropping If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped. The default setting is On . If you want to print the whole image, turn this setting to Off .
Page 137: Understanding The Error Messages
Understanding the Error Messages Once you are familiar with the types of errors that can occur while ™ you’re using the PhotoCapture Center , you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the machine will beep to get your attention.
Page 138: Using Photocapture Center From Your Pc
Using PhotoCapture Center your PC You can access the media card that is in the media drive (slot) of the machine from your PC. (See Using the PhotoCapture Center Software User’s Guide on the CD-ROM or Using the PhotoCapture ™ Center from a Macintosh MFC-5440CN) on page 8-45 in the Software User’s Guide on the...
Page 139: Important Information
The purpose of the International E promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Brother Industries, Ltd. has determined NERGY that this product meets the E efficiency. 11 - 1 IMPORTANT INFORMATION ®...
Page 140: Important Safety Instructions
Important safety instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall socket before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
Page 141 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes. Wait until pages have exited the machine before picking them Unplug this product from the power socket and refer servicing to Authorized Service Personnel under the following conditions: ■...
Page 142: Trademarks
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S.
Page 143: Troubleshooting And Routine Maintenance
The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Page 144 ERROR MESSAGES ERROR CAUSE MESSAGE The document scanned from ADF Document Jam was longer than about 90 cm. The document is jammed in the machine. The print head is too warm. High Temperature One or more of the ink cartridges Ink Empty is empty.
Page 145 Verify the number and try again. Set up the One-Touch (FAX-2440C) or Speed-Dial number. (See Storing One-Touch Dial numbers (FAX-2440C only) on page 5-1 and Storing Speed-Dial numbers on page 5-2.) (Fax sending or copy operation in process) Press Stop/Exit and wait until the other operations in progress finish and then try again.
Page 146 To keep all faxes in the machine’s memory, press 2. 4. After faxes are transferred, disconnect the machine from the power source for several minutes, and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on the CD-ROM.)
Page 147: Document Jams
Document jams If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit. Take out any paper from the ADF that is not jammed. Open the ADF cover. Pull the jammed document out to the right or left. Close the ADF cover.
Page 148: Printer Jam Or Paper Jam
Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray Pull the paper tray out of the machine. Pull out the jammed paper to remove it. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6 Paper Tray Jammed paper...
Page 149: Paper Is Jammed Inside The Machine
Paper is jammed inside the machine Remove the Jam Clear Cover. Pull the jammed paper out of the machine. Re-insert the Jam Clear Cover. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.
Page 150 Lift the scanner cover to release the lock. Gently push the scanner cover support and close the scanner cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8...
Page 151: If You Are Having Difficulty With Your Machine
If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Page 152 DIFFICULTY SUGGESTIONS Printing (Continued) Smudged stain at the top Make sure the paper is not too thick or not curled. (See About paper on center of the printed page. page 1-10.) Printing appears dirty or ink Make sure you are using the proper types of paper. (See About paper seems to run.
Page 153 DIFFICULTY Printing Received Faxes (Continued) Received colour fax prints only in black and white. Left and Right margins are cut off or a single page is printed on two pages. Phone Line or Connections Dialling does not work. (No dial tone) Receiving Faxes Cannot receive a fax Sending Faxes...
Page 154 Make sure the machine is not showing an error message on the LCD. ‘Connect Failure’ If the machine is not connected to your PC and you have loaded the Brother software, the PC will show 'MFC Connect Failure' each time you restart Windows follows.
Page 155 DIFFICULTY ™ PhotoCapture Center Difficulties (MFC-620CN only) Removable Disk does not work properly. Cannot access Removable Disk from Desktop icon. Network Difficulties (MFC-620CN only) I cannot print over the Network Other Difficulties Incorrect LCD language 12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE SUGGESTIONS a)Have you installed the Windows If not, do the following:...
Page 156: How To Change Lcd Language
How to change LCD language You can change the LCD language. Menu/Set Press Press to select your language. ▲ ▼ Menu/Set Press Stop/Exit Press Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility.
Page 157: How To Improve Print Quality
The machine will clean the print head. When cleaning is finished, the machine will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call your Brother dealer for service. 12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Page 158: Checking The Print Quality
Checking the print quality If faded or streaked colours and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Ink Management Press Press...
Page 159 Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer. Caution Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
Page 160: Checking The Printing Alignment
Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. Ink Management Press Press to select Test Print . ▲...
Page 161: Checking The Ink Volume
Checking the ink volume You can check the ink that is left in the cartridge. Ink Management Press Press to select Ink Volume . ▲ ▼ Menu/Set Press Press to select the colour you ▲ ▼ want to check. The LCD shows the ink volume. Stop/Exit Press (MFC-620CN only) You can check the ink volume from your...
Page 162: Packing And Shipping The Machine
Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ the print head after a print job.
Page 163 Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. Unplug the machine from the telephone wall socket and remove the telephone line cord from machine. Unplug the machine from the electrical socket. Unplug the USB cable or LAN cable from the machine, if it is connected.
Page 164 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. Close the carton. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22...
Page 165: Routine Maintenance
Routine maintenance Cleaning the scanner Lift the document cover. Clean the scanner glass with isopropyl alcohol on a soft lint-free cloth. Clean the white bar and the glass strip under the film with isopropyl alcohol on a lint-free cloth. White Bar Glass Strip 12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE Document Cover...
Page 166: Cleaning The Machine Printer Platen
Cleaning the machine printer platen ■ Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the machine from the electrical socket before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
Page 167: Replacing The Ink Cartridges
Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing.
Page 168 Remove the cartridge covers. Cartridge Cover Do not touch the area shown in the illustration above. If the cartridge cover comes off when you open the bag the cartridge will not be damaged. Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot.
Page 169 If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No . For each new cartridge you installed, press pad to automatically reset the ink dot counter for that colour.
Page 170 If damage is caused to the print head or other parts of this machine as a result of the use of ink or ink cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result will not be covered by the warranty.
Page 171: A Appendix A
Appendix A Telephone services BT Call Sign (For U.K. Only) This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern, so you know which phone number is ringing.
Page 172: Advanced Receiving Operations
Fax Receive Code fax. (See Fax Detect (MFC-620CN only) on page 4-6 or Fax Detect (FAX-2440C only) on page 4-7.) If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code an extension phone.
Page 173: Fax/Tel Mode In The Power Save Condition
When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call. If you're at the machine, you can lift the handset (FAX-2440C only) Speaker Phone or press to answer.
Page 174: Using A Cordless External Handset
Using a cordless external handset If the base unit of cordless telephone is connected (see page A-5) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. (For MFC-620CN only) If you let the machine answer first, you will have to go to the machine so you can press transfer the call to the cordless handset.
Page 175: Connecting An External Device To Your Machine
Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone as shown in the diagram below. When you are using a TAD, the LCD shows Ext. Tel in Use . A - 5 APPENDIX A Extension Telephone External...
Page 176: Connecting An External Telephone Answering Device (Tad
Connecting an external telephone answering device (TAD) Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens”...
Page 177: Connections
Do not connect a TAD elsewhere on the same phone line. When you are using a TAD, the LCD shows Ext. Tel in Use . Connections The external TAD must be connected as shown above. Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) Record the outgoing message on your external TAD.
Page 178: Recording Outgoing Message (Ogm) On An External Tad
Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
Page 179: Using Extension Telephones (For U.k. Only
Using extension telephones (For U.K. only) It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order...
Page 180 EXTENSION SOCKET INADVISABLE CONNECTION OF EXTENSION SOCKETS EXTENSION SOCKET RECOMMENDED CONNECTION OF EXTENSION SOCKETS These phones are now connected as external devices as per page A-5, because they are connected to the fax machine via the T-connector. EXTENSION MASTER SOCKET SOCKET Fig.
Page 181: Multi-Line Connections (Pbx
Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.
Page 182: B Appendix B
Appendix B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Page 183: Navigation Keys
Navigation keys You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for General Setup menu —OR— Press for Fax menu —OR— Press for Copy menu Press for Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want: Select an option by pressing the LCD.
Page 184 Select & Set Main Menu Submenu 1.General 1.Mode Timer Setup 2.Paper Type 3.Paper Size 4.Volume 5.Auto Daylight 6.P.Save Setting 7.LCD Contrast The factory settings are shown in Bold. Select & Set Menu Options Selections — 5 Mins 2 Mins 1 Min 30 Secs 0 Sec —...
Page 185 00-04(02) (UK only) 00-05(02) (Nordic countries only) Toll Saver 2.F/T Ring 70 Sec Time 40 Sec 30 Sec 20 Sec 3.Fax Detect Semi (FAX-2440C only) 4.Remote Code 51, #51) 5.Auto Reduction 6.Memory Receive 7.Polling RX Standard Secure Timer Descriptions Page...
Page 186 Main Menu Submenu 2.Fax 2.Setup Send (Continued) (In Fax mode only) The factory settings are shown in Bold. Menu Options Selections 1.Contrast Auto Light Dark 2.Fax Standard Resolution Fine S.Fine Photo — 3.Delayed 4.Batch TX 5.Real Time Next Fax Only 6.Polled TX Standard Secure...
Page 187 2.Fax 3.Set Quick-Dial (Continued) 4.Report Setting 5.Remote Fax The factory settings are shown in Bold. B - 6 APPENDIX B Menu Options Selections 1.One-Touch Dial (FAX-2440C only) — 1.Speed-Dial (MFC-620CN) 2.Speed-Dial (FAX-2440C) — 2.Setup Groups (MFC-620CN) 3.Setup Groups (FAX-2440C) 1.XMIT...
Page 188 Main Menu Submenu 2.Fax 6.Remaining Jobs (Continued) 7.Setup TAD 0.Miscellaneous 3.Copy 1.Quality 2.Brightness 3.Contrast The factory settings are shown in Bold. Menu Options Selections — — 1.OGM TAD Message F/T Message 2.ICM Max.Time 3.ICM Rec.Monitr — 1.Mem Security 2.Compatibility Normal Basic 3.BT Call Sign...
Page 189 Main Menu Submenu 3.Copy 4.Color Adjust (Continued) 4.PhotoCapture 1.Print Quality (MFC-620CN only) 2.Paper & Size 3.Brightness 4.Contrast The factory settings are shown in Bold. B - 8 APPENDIX B Menu Options Selections 1.Red 2.Green 3.Blue — Normal Photo — Letter Glossy 10x15cm Glossy 13x18cm Glossy A4 Glossy...
Page 190 Main Menu Submenu 4.PhotoCapture 5.Color Enhance (MFC-620CN only) (Continued) 6.Cropping 7.Borderless 8.Scan to Card The factory settings are shown in Bold. See the complete Software User’s Guide on the CD-ROM. Menu Options Selections Color 1.White Enhance:On Balance Color Enhance:Off 2.Sharpness 3.Color Density Cropping:On...
Page 191 Main Menu Submenu 5.LAN 1.Setup TCP/IP (MFC-620CN only) 2.Setup Misc. 0.Factory Reset The factory settings are shown in Bold. B - 10 APPENDIX B Menu Options Selections 1.BOOT Auto Method Static RARP BOOTP DHCP [000-255]. 2.IP Address [000-255]. [000-255]. [000-255] [000-255].
Page 192 Main Menu Submenu 4.Print 1.Help List Reports 2.Quick-Dial (FAX-2440C only) 3.Fax 6.Print Journal Reports 4.XMIT (MFC-620CN Verify only) 5.User Settings 6.Network Config (MFC-620CN only) 0.Initial 1.Receive Setup Mode 2.Date/Time 3.Station ID 4.Tone/Pulse (Excluding Nordic countries) 5.Phone Line 0.Local Language (For Czech and Hungarian) 0.Local...
Page 193: Entering Text
Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for do not have printed letters because they are used for special characters.
Page 194: Special Characters And Symbols
Special characters and symbols Press , and then press the special character or symbol you want. Then press select it. Press Press Press to move the cursor under (space) ! " # $ % & ’ ( ) : ; < = > ? @ [ ] ^ _ Ä...
Page 195: Glossary
Automatic fax transmission (MFC-620CN only) Sending a fax without picking up the handset of an external phone or pressing Speaker Phone Automatic fax transmission (FAX-2440C only) Sending a fax without picking up the handset of the machine or pressing Speaker Phone...
Page 196 External phone A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
Page 197 LCD (liquid crystal display) The display screen on the machine that shows interactive messages during On-Screen Programming and shows the date and time when the machine is idle. Manual fax When you lift the handset of the machine (FAX-2440C Speaker Phone only) or press machine answer before you press to begin transmission.
Page 198 One-Touch (FAX-2440C only) Keys on the machine’s control panel where you can store numbers for easy dialling. You can store a second number on each key if you press One-Touch Key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper.
Page 199 TIFF or PDF file format and colour images may be in PDF or JPEG file format. Search An electronic, alphabetical listing of stored One-Touch (FAX-2440C), Speed-Dial and Group numbers. Speed-Dial A pre-programmed number for easy dialling. You must Search/Speed Dial...
Page 200: Specifications
16 MB (MFC-620CN) Up to 10 pages 100 Sheets (80 g/m Ink Jet Piezo with 74 × 5 nozzles 16 characters × 1 line (FAX-2440C) 16 characters × 2 lines (MFC-620CN), Back light 220 - 240V 50/60Hz (FAX-2440C) Off Mode: 4.0 Wh or less...
Page 201: Print Media
Weight Noise Temperature Humidity Print media Paper Input Paper Output S - 2 SPECIFICATIONS 6.1 kg (FAX-2440C) 6 kg (MFC-620CN) Operating: 42.5 to 51 dB* * It depends on printing conditions Operating: 10 - 35°C Best Print Quality: 20 - 33°C...
Page 202: Copy
Up to 11 pages/minute (A4 paper)* * Does not include the time it takes to feed the paper. Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Stacks/Sorts up to 99 pages...
Page 203: Photocapture Center (Mfc-620Cn Only
PhotoCapture Center (MFC-620CN only) Available Media File Extension (Media Format) (Image Format) Number of Files Folder Borderless S - 4 SPECIFICATIONS ™ ® CompactFlash Version 1.0 ™ (Microdrive is not compatible) (Compact I/O card such as Compact LAN card and Compact Modem card are not supported.) ®...
Page 204: Fax
Superfine - 15.4 line/mm (Black) 6 (3 x 2) 80 stations 130 stations (MFC-620CN) 136 stations (FAX-2440C) 3 times at 5 minute intervals 0, 1, 2, 3 or 4 rings (0, 1, 2, 3, 4, or 5 rings - Nordic countries only)
Page 205: Scanner (Mfc-620Cn Only
Memory Transmission Out of Paper Reception “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
Page 206: Printer
Printer For FAX-2440C, you can download the Brother Printer Driver from the Brother Solutions Center. Visit us at: Printer Driver Resolution Print Speed Printing Width Disk-Based Fonts Borderless http://solutions.brother.com ® Windows 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability ®...
Page 207: Interfaces
Interfaces LAN cable (MFC-620CN only) S - 8 SPECIFICATIONS A Full-Speed USB 2.0 cable that is no longer than 2.0 m.* * Your machine has a Full-Speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s.
Page 208: Computer Requirements
® Mac OS 10.2.4 or greater NOTE: All registered trademarks referenced herein are the property of their respective companies. For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/ ® Microsoft Internet Explorer 5 or greater. Maximum 1200 x 1200 dpi scanning with Windows selected using the Brother Utility.)
Page 209: Consumable Items
(It is necessary to leave a small amount of ink in the ink cartridge to prevent air from drying out and damaging the print head assembly). <Standard Black> LC900BK <High Yield Black> LC900HYBK (FAX-2440C only) <Cyan> LC900C <Magenta> LC900M <Yellow> LC900Y...
Page 210: Network (Lan) (Mfc-620Cn Only
Network (LAN) (MFC-620CN only) Support for Protocols You can connect your machine to a network for Network Printing, Network Scanning and PC Fax Send. Also included is Brother BRAdmin Professional Network Management software. ® Windows 98/98SE/Me/2000/XP ® Mac OS 8.6 - 9.2, Mac OS...
Page 211: Nc-2200W) (Mfc-620Cn Only)
Optional External Wireless Print/Scan Server (NC-2200w) (MFC-620CN only) NC-2200w External Wireless Print/Scan Server (Optional) Network types Support for Protocols S - 12 SPECIFICATIONS Connecting the optional External Wireless Print/Scan Server (NC-2200w) to your machine will allow you to print and scan over a wireless network. IEEE 802.11b wireless LAN ®...
Page 212 Index Access codes, storing and dialling ...5-7, 5-8 ADF (automatic document feeder) ...1-7, 3-4 ADF cover ... 12-5 Answering machine (TAD) ...A-6 connecting ...A-7 Automatic fax receive ... 4-1 Fax Detect ...4-6, 4-7 fax redial ... 3-3 transmission ... 3-6 Broadcasting ...
Page 213 manual ... 3-1 Speed-Dial ... 3-2 Dual Access ... 3-9 ECM (Error Correction Mode) ... 1-21 Envelopes ... 1-14 Equalization ... 12-14 Error messages on LCD ... 12-1 Comm. Error ... 12-1 Ink Empty ... 12-2 Near Empty ... 12-2 No Paper Fed ...
Page 214 Gray scale ... S-5, S-6 Groups for Broadcasting ...5-4, 5-5 HELP LCD messages ...B-1 using navigation keys ...B-2 Menu Table ... B-1, B-3 Hold ...5-11, 5-12 Ink cartridges checking ink volume ... 12-19 replacing ... 12-25 Ink Dot Counter ...12-25 Jams document ...
Page 215 PhotoCapture Center Borderless ... 10-12 Colour Enhancement ... 10-10 ® CompactFlash ... 10-1 Cropping ... 10-12 Default Settings ... 10-9 DPOF printing ... 10-8 ® Memory Stick ... 10-1 Printing images ... 10-6 Printing Index ... 10-5 ™ SecureDigital ... 10-1 ®...
Page 216 Safety Instructions ...iii, 11-2 Setup Date and Time ... 2-1 Station ID (fax header) entering text ...2-2 Shipping the machine ... 12-20 Speed-Dial changing ... 5-3 dialling ...3-2 storing ...5-2 TAD (telephone answering device), external ... 4-1, A-6 connecting ... A-6, A-7 receive mode ...
Page 217: Remote Retrieval Access Card
Remote Retrieval Access card If you plan to retrieve voice or fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Fax Forwarding, and Remote Retrieval features.
Page 218 R - 2...
Page 219 Visit us on the World Wide Web This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. http://www.brother.com UK/IRE/SAF/PAN NORDIC LF7244004...

This manual is also suitable for:

Mfc-620cn

Brother FAX-2440C User Manual

Introduction

Getting Started

Setup Send

Setup Receive

Quick-Dial Numbers and Dialling Options

Remote Fax Options (Not Available for Colour Faxes)

TAD (Telephone Answering Device)

Printing Reports

Making Copies

Walk-Up Photocapture Center (MFC-620CN Only)

Important Information

Troubleshooting and Routine Maintenance

Glossary

Specifications

Quick Links

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Summary of Contents for Brother FAX-2440C