Brother MFC 620CN - Color Inkjet - All-in-One Network User's Manual
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Brother MFC 620CN - Color Inkjet - All-in-One Network User's Manual

Brother MFC 620CN - Color Inkjet - All-in-One Network User's Manual

Multi-protocol on-board print/scan server
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Download this manual See also: Service Manual, Software User Manual
Multi-Protocol On-board Print/Scan Server
Network User's Guide
NC-110h
Please read this manual thoroughly before using the machine. You can print or
view this manual from the CD-ROM at any time, please keep the CD-ROM in a
convenient place for quick and easy reference at all times.
The Brother Solutions Center (http://solutions.brother.com) is your one stop
resource for all your machine needs. Download the latest drivers and utilities for
your Brother machine, read the FAQs and troubleshooting tips.
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Summary of Contents for Brother MFC 620CN - Color Inkjet - All-in-One

  • Page 1 Multi-Protocol On-board Print/Scan Server Network User’s Guide NC-110h Please read this manual thoroughly before using the machine. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your machine needs.

  • Page 2: Compilation And Publication

    Trademarks Brother is a registered trademark of Brother Industries, Ltd. UNIX is a trademark of UNIX Systems Laboratories. Ethernet is a trademark of Xerox Corporation. Postscript is a trademark of Adobe Systems Incorporated. Apple and Macintosh are registered trademarks of Apple Computer, Inc. IBM, LAN Server, and AIX are trademarks of International Business Machines Corporation.
  • Page 3 Customer Service Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807 USA In Canada Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Brother fax-back system (USA) Brother has set up an easy-to-use fax-back system so you can get instant answers to common technical questions and information about all our products.
  • Page 4 IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL: (908) 704-1700 declares, that the products Product Name: Brother Network Interface (BR-net) Model Number: NC-110h complies with Part 15 of the FCC Rules.
  • Page 5 Declaration of Conformity (Europe) Brother Industries, Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan declare that this product is in conformity with the following normative documents. Safety: EN 60950, EMC: EN 55022 Class B, EN 55024 following the provisions of the Low Voltage Directive 73/23/EEC and the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/ 263/EEC and 92/31/EEC).

  • Page 6: Table Of Contents

    Table of Contents Introduction................1-1 Computer Network Basics ..........1-1 Overview..............1-1 Protocols ..............1-1 Protocol Configuration Items ........1-2 TCP/IP Configuration ..........1-2 Network Connection ............1-4 Types of Network............1-4 Peer-to-Peer Printing..........1-4 Network Example ............1-5 Example : Peer-to-Peer (TCP/IP) ......1-5 Features ................
  • Page 7 Front Panel Setup ..............3-1 LAN Main Setup Menu............3-1 Setup TCP/IP.............. 3-2 BOOT Method ............3-2 IP Address .............. 3-5 Subnet Mask............3-6 Gateway ..............3-6 Host Name.............. 3-7 WINS Config............3-7 WINS Server............3-8 DNS Server ............3-9 APIPA ..............
  • Page 8 Troubleshooting ..............6-1 Overview..............6-1 Installation problems........... 6-1 Intermittent Problems ..........6-3 TCP/IP Troubleshooting ..........6-3 Windows 98/Me Peer to Peer Print (LPR) ® Troubleshooting............6-4 Brother Internet Fax Printing Software....... 7-1 Overview..............7-1 Installing Brother Internet Fax Printing Driver..... 7-2 Changing the BFP Port Settings.........

  • Page 9: Introduction

    Introduction Computer Network Basics Overview The network-connected Brother machine allows multiple computers to carry out several independent print jobs on one machine. To use the Brother machine through a network, you need to select a protocol, configure the Print/Scan server, and set up the computers you use.

  • Page 10: Protocol Configuration Items

    Protocol Configuration Items TCP/IP Configuration • IP Address • Subnet mask • Gateway (when routers exist on your network) IP Address An IP address is a series of numbers that identifies each computer connected to a network. An IP address consists of four numbers separated by dots.
  • Page 11 Gateway (and Router) A Gateway is the transfer device that passes data between networks. A gateway is a network point that acts as an entrance to another network and sends data transmitted via the network to an exact destination. The router knows where to direct data that arrives at the gateway.

  • Page 12: Network Connection

    Network Connection Types of Network There are various ways to configure and arrange networks and network printing depending on the office environment and requirements. We recommend to use this product in a Peer to Peer environment in which each computer directly sends and receives data to and from the Brother machine.

  • Page 13: Network Example

    Network Example Example : Peer-to-Peer (TCP/IP) Windows Windows UNIX <Your machine> Router TCP/IP TCP/IP • Each computer needs the TCP/IP and Print Protocol configured. • The Brother machine needs to have an appropriate IP address configured. • If a TCP/IP environment has already been established, we recommend using Peer-to-Peer.

  • Page 14: Features

    Features Overview The Brother Network Print/Scan server allows your Brother machine to be shared on a 10/100Mbit Ethernet Network. Administration utilities provide easy configuration and management of your Brother machine. Once configured, it allows your machine to print, scan documents and PC-FAX over a network. This is supplied with Brother's Peer to Peer printing software allowing you to easily share the machine as a small workgroup printer.

  • Page 15: Management Utilities

    Management Utilities The BRAdmin Professional utilities provide powerful, easy to use configuration and management of Fax and network settings. Internet Fax / Scan to E-mail Server (Download only) (FAX-1940C/MFC-3340CN/MFC-5440CN/MFC-5840CN only) The Brother machine can be assigned an E-mail address allowing you to send, receive or forward documents over a Local Area Network or the Internet to PC’s or other Internet Fax machines.

  • Page 16: Tcp/Ip Configuration

    TCP/IP Configuration Assigning TCP/IP Information (Basic) Overview The TCP/IP protocol requires that each device on the network have it's own unique IP address. Use the following information to learn about IP address configuration. The Automatic Private IP Addressing (APIPA) protocol automatically assigns an IP address from the range: 169.254.1.0 to 169.254.254.255.

  • Page 17: Using The Machine's Control Panel To Allocate An Ip Address

    Using the machine’s control panel to allocate an IP address Refer to chapter 3 for details on how to configure the IP address information using the machine’s control panel. By using the control panel on the machine, you can program the IP address details at the same time that other machine parameters are configured.

  • Page 18: Using Bradmin Professional Utility And The Tcp/Ip Protocol To Set The Ip Address

    Using BRAdmin Professional utility and the TCP/ IP Protocol to set the IP address If your PC is using the TCP/IP protocol, do the following: Select TCP/IP filter in the left frame of the main BRAdmin window. Select the Device menu and choose the Search Active Devices.

  • Page 19: Assigning Tcp/Ip Information Automatically (Advanced)

    Assigning TCP/IP Information Automatically (Advanced) Using DHCP to Configure the IP address The Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address allocation. If you have a ® DHCP Server in your network (typically a Unix/Linux or Windows 2000, XP network) the Print/Scan server will automatically obtain its IP address from DHCP server and register its name with any RFC 1001 and 1002-compliant dynamic name services.

  • Page 20: Using Rarp To Configure The Ip Address

    Using RARP to Configure the IP Address The Brother Print/Scan server’s IP address can be configured using the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107...
  • Page 21 Depending on the system, this entry might be called “bootps” instead of “bootp”. In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the Print/Scan server.

  • Page 22: Front Panel Setup

    Front Panel Setup LAN Main Setup Menu You can connect your machine into the network to use the Network Scanner, Network Printer and Network PhotoCapture Center. To use all the network functions, you can set up your machine using the control panel LAN menu. You can also set up the LAN settings using BRAdmin.

  • Page 23: Setup Tcp/Ip

    Setup TCP/IP This menu has nine sections: BOOT Method, IP Address, Subnet Mask, Gateway, Host Name, WINS Config, WINS Server, DNS Server and APIPA. BOOT Method This selection controls how the machine obtains the IP address for itself. The default setting is Auto. Menu/Set 1 for Press...
  • Page 24 RARP mode Brother Print/Scan server IP address can be configured using the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107 Where the first entry is the Ethernet address of the Print/Scan server...
  • Page 25 BOOTP mode BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running on your host computer (it should appear in the /etc/services file on your host as a real service;...

  • Page 26: Ip Address

    DHCP mode Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address allocation. If you have DHCP ® server in your network (typically a Unix, Windows 2000/XP network) the Print/Scan server will automatically obtains its IP address from DHCP server and register its name with any RFC 1001 and 1002- compliant dynamic name services.

  • Page 27: Subnet Mask

    Subnet Mask This field displays the current subnet mask used by the machine. If you are not using DHCP or BOOTP to obtain the subnet mask, enter the desired subnet mask. Check with your network manager for the subnet mask to use. Menu/Set 3 for Press...

  • Page 28: Host Name

    Host Name You can register the machine name on the Network. This name is often referred to as a NetBIOS name; it will be the name that is registered by the WINS server on your network. Brother recommends the name BRN_XXXXXX (where XXXXXX is the last six digits of the Ethernet address) (up to 15 characters).

  • Page 29: Wins Server

    WINS Server Menu/Set 7 for Press MFC-5440CN) to select Primary or Secondary. Press Menu/Set Press Enter the WINS Server address. Menu/Set Press Stop/Exit Press Primary WINS Server IP Address ® This field specifies the IP address of the primary WINS (Windows Internet Naming Service) server.

  • Page 30: Dns Server

    DNS Server Menu/Set 8 for Press MFC-5440CN) to select Primary or Secondary. Press Menu/Set Press Enter the DNS Server address. Menu/Set Press Stop/Exit Press Primary DNS Server IP Address This field specifies the IP address of the primary DNS (Domain Name Service) server.

  • Page 31: Setup Misc

    Setup Misc. Ethernet Ethernet link mode. Auto allows the print server to operate in 100BaseTX full or half duplex, or in 10BaseT full or half duplex mode by auto negotiation. 100BaseTX Full Duplex (100B-FD) or Half Duplex (100B-HD) and 10BaseT Full Duplex (10B-FD) or Half Duplex (10B-HD) fix the print server link mode.

  • Page 32: Time Zone

    Time Zone This field displays the time zone you can set for your country. The time is the difference between your location and Greenwich Mean Time. This time will be shown on documents received via the Internet. For example the Time Zone for Eastern Time in the USA and Canada is GMT-05:00.

  • Page 33: Restoring The Network Settings To Factory Default

    Restoring the Network Settings to Factory Default To restore all network settings of the internal Print/Scan server to factory default, please follow the steps below. Make sure the machine is not operating, then disconnect all the cables from the machine (except power cable). Menu/Set 0 for Press...

  • Page 34: Network Printing From Windows (Peer To Peer)

    Network Printing from ® Windows (Peer to Peer) ® For Windows 2000/XP, LAN Server and Warp Server users Overview ® Windows 2000/XP users are able to send print jobs directly to the printer without installing any additional software. Brother's print server also supports transparent printing from IBM LAN Server and OS/2 Warp Server file servers, as well as from OS/2 Warp Connect workstations using the TCP/IP protocol.

  • Page 35: Windows 2000/Xp (Tcp/Ip) Configuration

    ® Windows 2000/XP (TCP/IP) Configuration ® The default configuration of Windows 2000/XP automatically installs the TCP/IP protocol. Refer to the appropriate section in this chapter for more information. ® Windows 2000/XP Printing (Printer Driver not yet installed) ® By default, Windows 2000/XP systems install with all the necessary software required for you to be able to print.

  • Page 36: Windows 2000/Xp Printing (Printer Driver Already Installed)

    ® Windows 2000/XP will now contact the printer that you specified. If you did not specify the correct IP address or name then you will receive an error message. Click the Finish button to complete the Wizard. Now that you have configured the port, you must specify which printer driver you wish to use.

  • Page 37: For Windows 98/Me Users

    ® For Windows 98/Me users Overview ® Microsoft's Windows 98/Me operating systems feature built-in ® networking capabilities. These capabilities allow a Windows PC to be configured as a client workstation in a file server based network environment. ® For smaller networks, Windows 98/Me also allows the PC to operate in a peer-to-peer mode.

  • Page 38: Tcp/Ip Printing

    TCP/IP Printing Brother’s Peer to Peer printing software requires the TCP/IP protocol ® to be installed on your Windows peer-to-peer computers and an IP Address has to be defined for the Print/Scan server. Refer to your ® Windows documentation for more information on how to configure ®...

  • Page 39: Associating To The Printer

    You must now enter the actual IP address of the Print/Scan server in the Printer name or IP address field. If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the name of the print server. As the Print/Scan server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the Print/Scan server.

  • Page 40: Adding A Second Brother Lpr Port

    Select the Brother LPR port (the port name you assigned in step 6 of the “Installing the Brother Peer to Peer Software” on page 4- 5) and press Next. Enter any desired name for the Brother printer and press Next. For example, you could call the printer “Networked Brother Printer”.

  • Page 41: Network Printing From Macintosh

    Network Printing from ® Macintosh ® TCP/IP Printing for Macintosh ® This chapter explains how to print from Macintosh on a Network. For more information on how to configure the default Quick Draw driver on a Network, see the Quick Setup Guide included with the machine.
  • Page 42 Run the Print Center software and click Add. Select Rendezvous (may be changed in the future version of the ® Mac OS X) and any Simple Network Configuration compatible machines will be displayed. NETWORK PRINTING FROM MACINTOSH® 5 - 2...
  • Page 43 Select the machine and click the Add button. Click the machine and click the Make Default button to set the printer as the default printer.The machine is now ready to print. 5 - 3 NETWORK PRINTING FROM MACINTOSH®...

  • Page 44: Troubleshooting

    Troubleshooting Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print/Scan server, it is divided into the following sections: Installation Problems Intermittent Problems Protocol-Specific Troubleshooting Installation problems If you cannot print over the network, check the following: Make sure that the machine is powered on, is on-line and ready to print.
  • Page 45 If the configuration page prints but you cannot print documents, try the following If none of the following steps are successful, there is almost certainly a hardware or network problem! If you are using TCP/IP: Try pinging the Print/Scan server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the Print/Scan server IP address (note...

  • Page 46: Intermittent Problems

    If you have a bridge or router located between the Print/Scan server and host computer, make sure that the device is set up to allow the Print/Scan server to send and receive data from the host. For example, a bridge can be set up to only allow certain types of Ethernet addresses to pass through (a process known as filtering);...

  • Page 47: Windows 98/Me Peer To Peer Print (Lpr) Troubleshooting

    The problem may be the result of mismatched or duplicate IP addresses. Verify that the IP address is correctly loaded into the Print/Scan server (via the configuration page. Make sure that no other nodes on the network have this address (DUPLICATE IP ADDRESSES ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS).

  • Page 48: Brother Internet Fax Printing Software

    Brother Internet Fax Printing Software (USA/Canada only) Overview Depending on your network configuration and application requirements for sending faxes via a network, you can choose between Brother Network PC FAX Software or Brother Internet Fax Printing Software. With either software, viewable document such as web pages, word documents, PDF documents can be sent from the users desktop to any standard Facsimile machines, Internet fax machines and E-mail addresses.

  • Page 49: Installing Brother Internet Fax Printing Driver

    Installing Brother Internet Fax Printing Driver Insert the CD-ROM supplied with your Brother machine into your CD- ROM Drive. The installer screen will automatically start. If the installer screen does not appear automatically select Start | Run and type X:/setup.exe (X:/ should be the drive letter of your CD ROM drive on your Select Install Optional Applications.
  • Page 50 During the installation you are presented with the following screen, select the default unless you have previously installed this software. If this is the case use a port number that has not been previously configured. Example BFP2 ® When Installing BFP on Windows 2000 and XP operating systems we recommend that you add a “:”...

  • Page 51: Changing The Bfp Port Settings

    Changing the BFP Port Settings If you have more than one networked machine with this Print/Fax Server you may want to change the settings of the BFP software to use an alternative machine as the network fax print server. To alter BFP settings, select Start | Printers and Faxes to open the Printers dialogue box.

  • Page 52: Relay Broadcast Function

    The following screen shows the current configuration. To alter this configuration, press the Configure Port... key. From the Configure Port... dialogue box you can change the settings. Relay Broadcast Function Before you can successfully use this machine as a network fax solution you need to switch the feature “Relay Broadcasting”...
  • Page 53 is known as setting the “Trusted Domain”. For instance, if a network machine has an E-mail address of fax@brother.com and users of this machine also have E-mail addresses with the same domain name then the machine must be told to allow these users to send network faxes through the machine.

  • Page 54: Uninstalling From Windows 98/Me/2000/Xp

    ® Uninstalling from Windows 98/Me/2000/XP Select Start | Control Panel and then double click the Add or Remove programs icon. From the list of installed programs select the Brother Internet Fax Vx.xx as shown below then click the Add/ Remove button. ®...
  • Page 55 In addition to this you also need to manually remove the Brother Internet Fax Driver from the printers list. To do this select Start | Printers and Faxes you are then presented with the Window illustrated below. Right click the Brother Internet Fax, from the list click Delete. Accept the confirmation and the driver will be deleted.

  • Page 56: Using The Bfp Address Book

    Using the BFP Address Book This utility can administer the Fax addresses, Internet Fax addresses and E-mail address of all the contacts that you wish to use with the BFP Software. Additionally you can create Groups of contacts that you may wish to broadcast documents to. From the Start menu, select Programs, Brother, Brother MFL Pro Suite, Internet Fax and then click Brother Address Book.

  • Page 57: Setting Up A Member In The Address Book

    Setting Up a Member in the Address Book In the Brother Address Book dialog box you can add, edit and delete stored information for members and groups. In the Address Book dialog box, click the icon to add a member. The Brother Address Book Member Setup dialog box will appear: When creating the Address Book member please select the...

  • Page 58: Setting Up A Group For Broadcasting

    Setting Up a Group for Broadcasting If you repeatedly send the same PC-FAX to multiple recipients, you can combine members into a Group. In the Brother Address Book dialog box, click the icon to create a group. The Brother Address Book Group Setup dialog box appears: Type the name of the new group in the Group Name field.

  • Page 59: Editing Member Information

    Editing Member Information To edit a Member or Group: Select the Member or Group you want to edit. Click the Edit icon. Edit the Member or Group information. Click OK to save your changes. Deleting a Member or Group To delete a Member or Group: Select the Member of Group you want to delete.

  • Page 60: Sending A Network Fax With Bfp

    Sending a Network Fax with BFP From the application you wish to send the document from select File | Print. Ensure that the Brother Internet Fax is selected as shown below. Clicking Print and the BFP dialogue box will be displayed. From this dialogue box you can either specify an address in the address line or select a location from the address book.

  • Page 61: Appendix

    Appendix Appendix A General Information You can change the configuration of your Print/Scan server using any of the following methods. ® • Brother BRAdmin Professional utility for Windows 98/Me and ® Windows 2000/XP • Brother Web BRAdmin Professional utility for IIS* BRAdmin Professional utility (Recommended) The Brother BRAdmin Professional utility can use the TCP/IP protocol.

  • Page 62: Using Services

    Using Services General A service is a resource that can be accessed by computers that wish to print to the Brother Print/Scan server. The Brother Print/Scan server provides the following predefined services (do a SHOW SERVICE command in the Brother Print/Scan server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands.

  • Page 63: Updating Other Machines Through The Network (Windows Only)

    Appendix B Updating other machines through the Network ® (Windows only) It is possible to program a Brother machine on the network with either settings from an already programmed machine or with data from the Brother PC-FAX Address Book. (See Software User’s Guide chapter When Brother PC-FAX is used from a PC that has BRAdmin Professional installed, an extra option appears in BRAdmin Professional.
  • Page 64 When you select this option BRAdmin reads the telephone settings from that machine (if there are any programmed) into Brother PC- FAX Address Book. Illustrated below is a screenshot of the Brother PC-FAX Address Book dialog box. The left side of the dialog box displays the One- Touch / Speed-Dial numbers read from the machine.
  • Page 65 A dialog box is displayed showing the upload status of the current machine and beneath this the whole progress is displayed if updating multiple machines. When the process is finished a dialog box is displayed showing which machine on the network has been updated. A - 5 APPENDIX...

  • Page 66: Appendix C

    Appendix C Specifications Operating System Support ® ® Windows 98/98SE/Me and Windows 2000/XP ® ® Mac OS 8.6-9.2 / Mac OS 10.2.4 or greater Protocol Support TCP/IP (including the following) - RARP, BOOTP, DHCP, APIPA, NetBIOS Name Resolution, WINS, DNS Resolver, LPR/LPD, Port9100, mDNS, TELNET, SNMP, TFTP Network 10/100Base-TX Ethernet Network...

  • Page 67: Network Scanning

    Network Scanning ® ® Windows 98/98SE/Me and Windows 2000/XP Up to 25 clients can be connected to one machine at a time. Computer Requirements (for drivers, BRAdmin Professional, Peer-to-Peer software, etc.) ® - Pentium 75MHz or Higher for Windows 98/98SE ®...

  • Page 68: Management Utilities

    ® For Macintosh connection Computer ® - Ethernet ready Power Macintosh ® - 32MB or more (64MB or more recommended) for Mac OS 8.6-9.2 ® - 128MB or more (160MB or more recommended) for Mac OS X 10.2.4 or greater ®...

  • Page 69: Function Table And Factory Default Settings

    Function Table and Factory Default Settings LEVEL LEVEL FACTORY LEVEL THREE OPTIONS OPTIONS DEFAULT 5.LAN 1.Setup 1.BOOT Method Auto/ Static/ RARP/ Auto BOOTP/ DHCP 4.LAN TCP/IP 2.IP Address [000-255].[000-255].[000- 169.254.X.X *1 for MFC- 255].[000-255] 5440CN) 3.Subnet Mask [000-255].[000-255].[000- 255.255.0.0 *1 255].[000-255] 4.Gateway [000-255].[000-255].[000-...

  • Page 70: Index

    INDEX IP Address ....1-2 LAN ........3-1 Address Book ....7-9 LAN Server ......4-1 Address Book Group ..7-11 APIPA ....2-1 Macintosh Printing ....5-1 BFP ........7-1 BFP Port ......7-4 Network Configuration List 3-11 BINARY_P1 ......A-2 Network Fax ......7-13 BOOT Method .....
  • Page 71 Server Password ....4-1 Simple Network Configuration ...........5-1 Subnet Mask ....1-2 TCP/IP ......1-1 TCP/IP Printing ....4-5 TCP/IP Printing for Macintosh® ...........5-1 TCP/IP protocol ....2-1 TEXT_P1 ......A-2 Time Zone ......3-11 Warp Server ....... 4-1 Web BRAdmin ....A-1 Windows Printing (2000/XP) ..

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