Page 1 FAX-2440C MFC-620CN ®...
Page 2 Register your product on-line at http://www.brother.com/registration By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■...
Page 3: Brother Numbers
For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■...
Page 4: Ordering Accessories And Supplies
In Canada: 1-877-BROTHER (voice) Description Item Ink Cartridge High Yield <black> LC41HYBK (Prints up to 900 pages) (FAX-2440C only) Ink Cartridge Standard <black> LC41BK (Prints up to 500 pages) Ink Cartridge <cyan> (blue) LC41C (Prints up to 400 pages) Ink Cartridge <magenta> (red) LC41M (Prints up to 400 pages) Ink Cartridge <yellow>...
Page 5: Compilation And Publication Notice
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Page 6 ® Brother One Year Limited Warranty and Replacement Service (USA only) Who is covered: but not limited to damage resulting from use of non Brother®-brand parts and • This limited warranty ("warranty") is given Consumable and Accessory Items); only original end-use/retail purchaser (referred to in this warranty as (4) Consumable and Accessory Items that...
Page 7 ® Brother One Year Limited Warranty and Replacement Service (USA only) by Brother in its sole discretion. Brother damage to the product; or (iv) the warranty reserves the right to supply a refurbished or period on your original Product has expired or remanufactured replacement Machine...
Page 8 Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Page 9: Safety Precautions
Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage Do not handle the plug with wet electrodes inside the machine. hands. Doing this might cause Before you clean the machine, an electrical shock.
Page 10 WARNING ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.
Page 11: Choosing A Location
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°-35°C).
Page 12: Quick Reference Guide
Quick Reference Guide Sending faxes Storing Speed-Dial numbers For MFC-620CN, press Automatic Transmission Menu/Set If it is not illuminated in For FAX-2440C, press green, press Menu/Set Load your document. Using the dial pad, enter a Enter the fax number using two-digit Speed-Dial...
Page 13 Load your document. green, press Black Start Press Color Start Load your document. (FAX-2440C only) Press the One-Touch key of the number you want to call. To dial One-Touch numbers Shift 4 to 6, hold down you press the One-Touch key.
Page 14: Table Of Contents
Setting the Station ID..........2-2 General Setup ..............2-3 Setting the Mode Timer (MFC-620CN only) ....2-3 Setting the Mode Timer (FAX-2440C only) ....2-3 Setting the Paper Type ..........2-4 Setting the Paper Size ..........2-4 Setting the Ring Volume..........2-5...
Page 15 Setup Send ................3-1 How to enter Fax mode ............ 3-1 How to dial ................ 3-1 Manual dialing............. 3-1 One-Touch dialing (FAX-2440C only)......3-2 Speed-Dialing ............. 3-2 Search ................ 3-3 Manual and automatic fax Redial ....... 3-3 How to Fax (B&W and Color) ........... 3-4 Color fax transmission ..........
Page 16 Setting up Sequential Polling Receive ....4-9 Quick-Dial numbers and dialing options ......5-1 Storing numbers for easy dialing ........5-1 Storing One-Touch Dial numbers (FAX-2440C only)..5-1 Storing Speed-Dial numbers ........5-2 Changing One-Touch (FAX-2440C only) and Speed-Dial numbers..........5-3 Setting up Groups for Broadcasting (FAX-2440C only)...........
Page 17 Turning off Remote Fax Options......... 6-4 Setting your Remote Access Code......6-5 Remote Retrieval .............. 6-6 Using your Remote Access Code....... 6-6 Remote commands............. 6-7 Retrieving fax messages ..........6-9 Changing your Fax Forwarding number ..... 6-9 Message Center ..............7-1 Message Center mode .............
Page 18 Setting paper type ..........9-7 Setting paper size........... 9-8 Adjusting brightness ..........9-8 Adjusting contrast ........... 9-9 Sorting copies using the ADF ......... 9-9 Making N in 1 copies or a poster (Page Layout)..9-10 Changing the default copy settings ........ 9-13 Increasing copy speed or quality ......
Page 19 TAR ® International E Compliance Statement ..11-5 NERGY Important safety instructions........11-6 Trademarks...............11-8 Troubleshooting and routine maintenance ..... 12-1 Troubleshooting ............. 12-1 Error messages ............12-1 Document jams............12-5 Document is jammed in the top of the ADF unit..12-5 Document is jammed inside the ADF unit....12-5 Printer jam or paper jam ...........
Page 20 Changing the remote codes ........A-9 Connecting an external device to your machine.....A-10 Connecting an external telephone......A-10 Connecting an external telephone answering device (TAD) ............A-11 Sequence .............A-11 Connections ............A-13 Recording outgoing message (OGM) on an external TAD ..........A-13 Special line considerations ........A-14 Roll over phone lines..........A-14 Two-line phone system ........A-14 Converting telephone wall outlets ......A-15...
Page 21 Consumable items ............S-10 Network (LAN) (MFC-620CN only) ........ S-11 Optional External Wireless Print/Scan Server (NC-2200w) (MFC-620CN only) ......... S-12 Index ..................I-1 Remote Retrieval Access card .......... R-1...
Page 22: Introduction
Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide. Finding information All the chapter headings and subheadings are listed in the Table of Contents.
Page 23: Control Panel Overview
Control panel overview FAX-2440C MFC-620CN 1 - 2 INTRODUCTION...
Page 24 Message Center keys Dial Pad Use these keys to dial telephone MC On/Off and fax numbers and as a keyboard for entering information into the Lets you activate the Message machine. Center and will blink if you have new messages. The # key lets you temporarily switch the dialing mode during a Play/Record...
Page 25 These keys give you instant access mono, depending on the scanning to previously stored Quick-Dial setting on your PC). numbers. Shift (FAX-2440C only) Stop/Exit To access One-Touch numbers 4 to Stops an operation or exits from the 6, hold down Shift as you press menu.
Page 26: Turning The Machine On And Off
Turning the machine on and off When the machine is idle, you can turn it on and off by pressing the On/Off key. In Off mode, no machine operations will be available. Even if you turned the machine off, it will periodically clean the print head to preserve print quality.
Page 27: On/Off Setting
On/Off Setting On/Off You can customize the machine’s key. The default setting is Fax Receive:Off . Your machine will not work when it is switched Off, but it will purge the ink head periodically. If you turn this setting to Fax Receive:On , you can receive faxes or calls even when the machine is switched Off .
Page 28: Load Documents
Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) or from the scanner glass. Using the automatic document feeder (ADF) The ADF can hold up to 10 pages and feeds each sheet individually. Use standard (20 lb) paper and always fan the pages before putting them in the ADF.
Page 29 Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides to fit the width of your documents. Unfold the ADF Document Output Support Flap. ADF Document Output Support Flap DO NOT pull on the document while it is feeding.
Page 30: Using The Scanner Glass
Using the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. Documents can be up to letter or A4 size (8.5 inches to 11.7 inches). To use the scanner glass, the ADF must be empty. Lift the document cover.
Page 31: About Paper
About paper The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
Page 32: Handling And Using Special Paper
Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side.
Page 33 1 - 12 INTRODUCTION...
Page 34: Paper Weight, Thickness And Capacity
Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Cut Paper Plain Paper 17 to 32 lb 0.003" to 0.006" (64 to 120 g/m (0.08 to 0.15 mm) Inkjet Paper 17 to 53 lb 0.003" to 0.01" (64 to 200 g/m (0.08 to 0.25 mm) Glossy Paper...
Page 35: Printable Area
Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper Envelopes ■ unprintable area 1Top 2Bottom 3Left 4Right 0.12 in. 0.12 in.
Page 36: How To Load Paper, Envelopes And Post Cards
How to load paper, envelopes and post cards To load paper or other media Pull the paper tray completely out of the machine and remove the output paper tray. Press and slide the paper side guide to fit the paper width. Paper Side Guide Pull out the paper support and unfold the paper support flap.
Page 37 Fan the stack of paper well to avoid paper jams and mis-feeds. Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark.
Page 38: To Load Envelopes
To load envelopes ■ Use envelopes that weigh from 75-95 g/m ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below. DO NOT USE ENVELOPES: ■...
Page 39: To Load Post Cards
Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: Open the envelope flap.
Page 40: About Fax Machines
About fax machines Custom features Do you have Voice Mail on the phone line? If you have Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Voice Mail and the machine may conflict with each other while receiving incoming calls.
Page 41: Fax Tones And Handshake
Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. Black Start You’ll hear them after you dial and press Color Start and they will continue for about 60 seconds after dialing.
Page 42: Ecm (Error Correction Mode)
ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error.
Page 43: Getting Started
Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time.
Page 44: Setting The Station Id
Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. Menu/Set Press Initial Setup 3.Station ID Enter your fax number (up to 20 digits). Menu/Set Press You cannot enter a hyphen.
Page 45: General Setup
Press Stop/Exit Press Setting the Mode Timer (FAX-2440C only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode.
Page 46: Setting The Paper Type
Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. Menu/Set Press General Setup 2.Paper Type Press to select ▲ ▼ Plain , Inkjet , Glossy or Transparency . Menu/Set Press Stop/Exit...
Page 47: Setting The Ring Volume
Setting the Ring Volume You can turn the ring Off or you can select the ring volume level. Menu/Set Press Volume 1.Ring Press to select ▲ ▼ Low , Med , High or Off . Menu/Set Press Stop/Exit Press —OR— You can adjust the ring volume when your machine is idle (not being used).
Page 48: Setting The Speaker Volume
Setting the Speaker Volume You can adjust the speaker volume. Menu/Set Press Volume 3.Speaker Press to select ▲ ▼ Low , Med , High or Off . Menu/Set Press Stop/Exit Press —OR— In Fax mode , you can adjust the speaker volume by pressing Speaker Phone , and then selecting a speaker volume level.
Page 49: Setting The Handset Volume
Setting the Handset Volume Menu/Set Press Press to select High or Low . ▼ Volume 4.Handset Menu/Set Press Stop/Exit Press —OR— You can adjust the handset volume any time you are talking on the telephone. There are two handset volume levels, Low and High .
Page 50: Choosing The Handset Volume (For Volume Amplify)
Choosing the Handset Volume (For Volume Amplify) Before you begin to use the machine, you must decide if you need to set the handset volume to Volume Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.
Page 51: Setting Volume Amplify
Setting Volume Amplify Please carefully read Choosing the Handset Volume on page 2-8 before you do the following steps: Menu/Set Press Volume 5.Volume Amplify If none of the users are hearing-impaired, press ▲ ▼ Menu/Set select Off , and then press and go to Step 4.
Page 52: Turning On Automatic Daylight Savings Time
Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct day and time in the Date/Time setting.
Page 53: Setup Send
Setup Send How to enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial You can dial in any of the following different ways. Manual dialing Press all of the digits of the phone or fax number.
Page 54: One-Touch Dialing (Fax-2440C Only)
One-Touch dialing (FAX-2440C only) Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers (FAX-2440C only) on page 5-1.) Shift To dial One-Touch numbers 4 to 6, hold down as you press the One-Touch Key.
Page 55: Search
(FAX-2440C only) and Speed-Dial memories. Search/Speed Dial Press and the navigation keys to search. (See Storing One-Touch Dial numbers (FAX-2440C only) on page 5-1 and Storing Speed-Dial numbers on page 5-2.) To search numerically To search alphabetically* * To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for.
Page 56: How To Fax (B&W And Color)
How to Fax (B&W and Color) Color fax transmission Your machine can send a color fax to machines that support this feature. However, color faxes cannot be stored in the memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off ).
Page 57: Faxing From The Scanner Glass
Faxing from the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. The documents can be up to letter size. To cancel, press Stop/Exit If it is not illuminated in green, press Load your document on the scanner glass.
Page 58: Automatic Transmission
Automatic transmission This is the easiest way to send a fax. Speaker Phone Do not pick up the handset or press to listen for a dial tone. If it is not illuminated in green, press Load your document. Dial the fax number you want to call. (See How to dial on page 3-1.) Black Start Color Start...
Page 59: Sending A Fax At The End Of A Conversation
Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up. Ask the other party to wait for fax tones (beeps) and then to press Start or Send key before hanging up.
Page 60: Basic Sending Operations
Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not illuminated in green, press After each setting is accepted, the LCD will ask if you want to enter more settings: Press...
Page 61: Fax Resolution
Fax Resolution Fax Resolution You can use the key to change the setting temporarily (for this fax only). In Fax mode , press Fax Resolution to select the setting you want, and then ▲ ▼ Menu/Set press —OR— You can change the default setting: If it is not illuminated in green, press Load your document.
Page 62: Dual Access (Not Available For Color Faxes)
Dual Access (Not available for color faxes) You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access.
Page 63: Real Time Transmission
Real Time Transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialing and sending. If the memory becomes full, the machine will send the document in real time (even if Real Time TX is set to Off ).
Page 64: Checking Job Status
Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) Menu/Set Press 6.Remaining Jobs If you have more than one job waiting, press to scroll ▲...
Page 65: Advanced Sending Operations
Broadcasting (Not available for color faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch (FAX-2440C only), Speed-Dial numbers and up to 50 manually dialed numbers in the same broadcast. Menu/Set Press between each of the numbers.
Page 66: Overseas Mode
■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 136 (FAX-2440C) or 130 (MFC-620CN) different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting.
Page 67: Delayed Fax (Not Available For Color Faxes)
Delayed Fax (Not available for color faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. If it is not illuminated in green, press Load your document.
Page 68: Delayed Batch Transmission (Not Available For Color Faxes)
Delayed Batch Transmission (Not available for color faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
Page 69: Setup Receive
Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. (See Message Center mode on page 7-1 to set up the MC:Msg Ctr mode.) How it works When to use it The machine...
Page 70: To Select Or Change Your Receive Mode
To select or change your Receive Mode If it is not illuminated in green, press Menu/Set Press Initial Setup 1.Receive Mode Press to select Fax Only , ▲ ▼ Fax/Tel , or Manual . Menu/Set Press Stop/Exit Press Current Receive Mode Fax : Fax Only F/T : Fax/Tel Mnl : Manual...
Page 71: Setting The Ring Delay
Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only , Fax/Tel and MC:Msg Ctr modes. If you have extension phones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, keep the Ring Delay setting of 4.
Page 72: Setting Toll Saver (Msg Ctr Mode)
Setting Toll Saver (Msg Ctr mode) When you set the toll saver feature, the machine answers after four rings if you do not have voice or fax messages and after two rings if you do have voice or fax messages. This way, when you call the machine for remote retrieval and let it ring three times, you know you have no messages and can hang up to avoid a toll charge.
Page 73: Setting The F/T Ring Time (Fax/Tel Mode Only)
Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.
Page 74: Easy Receive
Easy Receive Black Start When you use this feature, you don’t have to press Color Start , or the Fax Receive Code when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds.
Page 75: Printing A Reduced Incoming Fax (Auto Reduction)
Printing a reduced incoming fax (Auto Reduction) If you choose On , the machine automatically reduces an incoming fax to fit on one page of Letter, Legal or A4 size paper. The machine calculates the reduction ratio by using the page size of the document Menu/Set and your Paper Size setting ( If it is not illuminated in green, press...
Page 76: Printing A Fax From The Memory
Printing a fax from the memory If you have selected Fax Forwarding, Paging or Fax Storage Menu/Set ), you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 6-3.) Menu/Set Press Remote Fax Opt...
Page 77: Setting Up Sequential Polling Receive
If it is not illuminated in green, press Menu/Set Press Setup Receive 6.Polling RX Enter the fax machines you want to poll using One-Touch (FAX-2440C only), Speed-Dial, a Group or the dial Menu/Set pad. You must press between each fax number. Black Start Color Start Press .
Page 78: Quick-Dial Numbers And Dialing Options
Storing numbers for easy dialing You can set up your machine to do following types of easy dialing: One-Touch (FAX-2440C only), Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number.
Page 79: Storing Speed-Dial Numbers
). The machine can store 80 Speed-Dial numbers. Menu/Set For MFC-620CN, press Menu/Set For FAX-2440C, press Use the dial pad to enter a two-digit Speed-Dial location number (01-80). (For example, press Menu/Set Press Enter the phone or fax number (up to 20 digits).
Page 80: Changing One-Touch (Fax-2440C Only) And Speed-Dial Numbers
Changing One-Touch (FAX-2440C only) and Speed-Dial numbers If you try to store a One-Touch (FAX-2440C only) or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to...
Page 81: Setting Up Groups For Broadcasting (Fax-2440C Only)
Finally, you can have up to six small Groups, or you can assign up to 85 numbers to one large Group. (See Storing Speed-Dial numbers on page 5-2 and Changing One-Touch (FAX-2440C only) and Speed-Dial numbers on page 5-3.) Menu/Set...
Page 82: Setting Up Groups For Broadcasting (Mfc-620Cn Only)
Menu/Set Press to accept the numbers for this Group. Use the dial pad and the chart on page B-12 to enter a name for the Group. Menu/Set Press (For example, NEW CLIENTS) Stop/Exit Press You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 8-3.) Group numbers will be marked in the GROUP column.
Page 83 Use the dial pad to enter the Group Setup Groups number (1 to 6). Setup Group:G01 Menu/Set Press (For example, press for Group 1.) The Group number must be between 1 and 6. To include Speed-Dial numbers in Setup Groups the Group, press them as follows: G01:#05#09 For example, for Speed-Dial...
Page 84: Dialing Options
Dialing options There are following ways to dial. (See How to dial on page 3-1.) Access codes and credit card numbers (MFC-620CN only) Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination.
Page 85: Access Codes And Credit Card Numbers (Fax-2440C Only)
One-Touch and Speed-Dial numbers in any combination. You can even include manual dialing using the dial pad. (See Storing One-Touch Dial numbers (FAX-2440C only) on page 5-1 and Storing Speed-Dial numbers on page 5-2.) For example, perhaps you have stored ‘555’ on One-Touch key ‘7000’...
Page 86: Tone Or Pulse
Tone or Pulse If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. Lift the handset.
Page 87: Telephone (Voice) Operations
Telephone (voice) operations You can use the machine to make voice telephone calls by dialing manually or by using Search, One-Touch Dial (FAX-2440C only) or Speaker Phone Speed-Dial memory. You can use the handset or to make and receive calls.
Page 88: Answering Calls With The Speaker Phone
Answering calls with the Speaker Phone When the machine rings, instead of lifting the handset, press Speaker Phone . Speak clearly, toward the microphone . To end Speaker Phone the call, press If you have a bad telephone line connection, the other party might hear your voice echoed during the call.
Page 89: Remote Fax Options (Not Available For Color Faxes)
Remote Fax Options (Not available for color faxes) You can only use one remote fax option at a time: Fax Forwarding—OR—Paging—OR—Fax Storage—OR— PC FAX Receive—OR—Off. Menu/Set You can change your selection at any time ( (See Turning off Remote Fax Options on page 6-4.) Setting up Fax Forwarding When you select Fax Forward, your machine stores the received fax in the memory.
Page 90: Programming Your Pager Number
Programming your pager number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a voice or fax message in the memory. Menu/Set Press Remote Fax Opt...
Page 91: Setting Fax Storage
Setting Fax Storage If you select Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands. Menu/Set Press Remote Fax Opt 1.Fwd/Page/Store Press to select ▲...
Page 92: Turning Off Remote Fax Options
■ Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on the CD-ROM.) ■...
Page 93: Setting Your Remote Access Code
Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu/Set Press Remote Fax Opt...
Page 94: Remote Retrieval
Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times. Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone.
Page 95: Remote Commands
Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Playing Voice Messages...
Page 96 Remote commands Operation details Change the Fax Forwarding, Paging or Fax Storage settings 1 OFF You can select Off after you have retrieved or erased all your messages. 2 Fax Forwarding If you hear one long beep, the change has been accepted.
Page 97: Retrieving Fax Messages
Retrieving fax messages Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by...
Page 98: Message Center
Message Center Message Center mode Message Center mode allows you to store up to 99 incoming voice messages that are a maximum of 3 minutes each in the memory. Voice messages are stored on a “first-come, first-served” basis. You can retrieve voice messages remotely. (See Remote Retrieval on page 6-6.) You must record an outgoing message in order to use the Message Center mode.
Page 99: Recording Message Center Outgoing Message
Recording Message Center Outgoing Message Recording the Message Center Outgoing Message ( Msg Ctr OGM ) is the first step you need to follow before you can turn on the Message Center. Make sure your OGM is less than 20 seconds long. Menu/Set Press The LCD prompts you to choose an...
Page 100: Listening To Outgoing Message (Ogm)
Listening to Outgoing Message (OGM) Menu/Set Press Setup Msg Ctr 1.OGM Press to select Msg Ctr OGM ▲ ▼ (or F/T OGM ). Menu/Set Press Press to select Play OGM . ▲ ▼ Menu/Set Press Adjust the volume by pressing Volume Stop/Exit Press Erasing Outgoing Message (OGM)
Page 101: Activating Message Center Mode
Activating Message Center mode Press and hold until it lights and the LCD shows: MC:Msg Ctr When light is out, the Message Center is OFF. (See Setting up the Message Center on page 7-1.) Message indicator light flashes when you have new voice messages waiting for your review.
Page 102: Playing Voice Messages
Playing voice messages Follow the steps below to listen to voice messages: Play/Record Press Adjust the Volume by pressing All messages are played in the order they were recorded. The LCD shows the number of the current message, and the total number of messages.
Page 103: Erasing Incoming Messages
Erasing incoming messages You can erase voice messages individually, or all at once. To erase voice messages individually Play/Record Press The machine sounds a two-second beep and begins message playback. Each message is preceded by one long beep, and followed by two short beeps. To erase a specific message, press Erase this Msg.? Erase...
Page 104: Setting Maximum Time For Incoming Messages
Setting Maximum Time for incoming messages Your machine comes set to receive voice messages up to 30 seconds long. You can change this setting to 60, 120 or 180 seconds. Menu/Set Press Setup Msg Ctr 2.ICM Max.Time Press to select the maximum ▲...
Page 105: Recording A Conversation
Recording a conversation If you are using the handset, you can record a telephone Play/Record conversation by pressing during the conversation. Your recording can be as long as the Incoming Message Maximum Time. The other party will hear an intermittent beep while recording. Stop/Exit To stop recording, press Record Fax/Tel Outgoing Announcement...
Page 106: Printing Reports
Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu/Set Press Report Setting 1.Transmission —OR— Menu/Set Press Report Setting 2.Journal Period Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Page 107: Setting The Journal Period
Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the steps on the next page. The default setting is Every 50 Faxes .
Page 108: Printing Reports
Prints the Help List so you can see at-a-glance 1.Help List how to quickly program your machine. Lists names and numbers stored in the 2.Quick-Dial One-Touch (FAX-2440C only) and Speed-Dial memory, in numerical order. Lists information about the last incoming and 3.Fax Journal outgoing faxes.
Page 109: Making Copies
Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Setting the Mode Timer (FAX-2440C only) on page 2-3 or Setting the Mode Timer (MFC-620CN only) on page 2-3.)
Page 110: Making A Single Copy
Making a single copy Copy Press ) to illuminate it in green. Load your document. (See Load documents on page 1-7.) Black Start Color Start Press Stop/Exit To stop copying, press Making multiple copies Copy Press ) to illuminate it in green. Load your document.
Page 111: Using The Copy Options Key (Temporary Settings)
(See Setting the Mode Timer (FAX-2440C only) on page 2-3 or Setting the Mode Timer (MFC-620CN only) on page 2-3.) You can save the copy settings you use most often by setting them as default.
Page 112: Changing The Temporary Copy Settings
Changing the temporary copy settings Copy Options Use the key to quickly set the following copy settings temporarily for the next copy. Press Menu Selections Options Factory Page Copy Setting Options select select Fast / Normal / Best Quality Normal 50% / 69% / 78% / 83% / Enlarge/Reduce 100%...
Page 113: Increasing Copy Speed Or Quality
Increasing copy speed or quality You can select the copy quality. The default setting is Normal . Recommended mode for ordinary printouts. Good Normal copy quality with adequate copy speed. Fast copy speed and lowest ink consumption. Use Fast FAST to save time (document to be proof-read, large documents or many copies).
Page 114: Enlarging Or Reducing The Image Copied
Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Press Copy Options Custom(25-400%) 200% → 198% 4"x6" → 186% 4"x6" → 142% A5 to select →...
Page 115: Setting Paper Type
Black Start Color Start Press Special Copy Options 2in1(P), 2in1(L), 4in1(P), 4in1(L) or Poster are not available with Enlarge/Reduce. Setting paper type If you are copying on special paper, be sure to select the type of paper you are using so you will get the best print quality. Copy Press ) to illuminate it in green.
Page 116: Setting Paper Size
Setting paper size If copying on paper other than Letter size, you will need to change the paper size setting. You can copy only on Letter, Legal, A4, A5 or Photo Card (4"(W) x 6"(H)) paper. Copy Press ) to illuminate it in green. Load your document.
Page 117: Adjusting Contrast
Adjusting contrast You can adjust the copy contrast to help an image look sharper and more vivid. Copy Press ) to illuminate it in green. Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Page 118: Making N In 1 Copies Or A Poster
Making N in 1 copies or a poster (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages on one page, which allows you to save paper. It is also possible to create a poster. When you use the Poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster.
Page 119 If you are producing multiple color copies, N in 1 copies are not available. ■ N in 1 color copies are not available for FAX-2440C. ■ For Poster copies, you cannot make more than one copy. 9 - 11 MAKING COPIES...
Page 120 Place document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster (3X3) You can make a poster size copy of a photograph. MAKING COPIES 9 - 12...
Page 121: Changing The Default Copy Settings
Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality Menu/Set Press Copy 1.Quality Press to select Normal , Best ▲...
Page 122: Adjusting Color Saturation
Adjusting color saturation Menu/Set Press Copy 4.Color Adjust Press to select Red , Green or ▲ ▼ Blue . Menu/Set Press Press to increase the color saturation. ▲ —OR— Press to decrease the color saturation. ▼ Menu/Set Press Return to Step 2 to select the next color. —OR—...
Page 123: Legal Limitations
Legal limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
Page 124: Walk-Up Photocapture Center (Mfc-620Cn Only)
Walk-Up PhotoCapture ™ Center (MFC-620CN only) Introduction Even if your machine is not connected to your computer, you can print photos directly from the digital camera media. Your Brother machine includes five media drives (slots) for use with popular digital ®...
Page 125: Photocapture Center Requirements
™ PhotoCapture Center requirements To avoid error conditions, please remember: ■ The DPOF file on the media card must be in a valid format. (See DPOF printing on page 10-8.) ■ The image file extension must be .JPG (Other image file extensions .JPEG, .TIF, .GIF and so on will not be recognized).
Page 126: Getting Started
Getting started Firmly insert the card into the appropriate slot. ™ ® SecureDigital CompactFlash ® ™ Memory Stick xD-Picture Card ® SmartMedia PhotoCapture key lights: ■ PhotoCapture light is ON, the media card is inserted properly. ■ PhotoCapture light is OFF, the media card is not properly inserted.
Page 127 The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions. Insert the media card firmly into the media drive (slot). When you insert your media card C.Flash Active into the proper slot, the LCD shows.
Page 128: Printing The Index (Thumbnails)
Printing the Index (Thumbnails) ™ The PhotoCapture Center assigns numbers for images (such as No.1, No.2, No.3, and so on). It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 5 images per line).
Page 129: Printing Images
Printing images Before you can print an individual image, you have to know the image number. Print the Index first. (See Printing the Index (Thumbnails) on page 10-5.) Make sure you have inserted the media card. PhotoCapture Press . (See page 10-3.) Press to choose Print Images .
Page 130 Paper Type & Paper Size Press to select the type of paper you are using, ▲ ▼ Letter Glossy , 4"x 6" Glossy , 5"x 7" Glossy , A4 Glossy , Letter Plain , A4 Plain , Letter Inkjet , A4 Inkjet or 4"x 6"...
Page 131: Dpof Printing
DPOF printing DPOF stands for Digital Print Order Format. Major Digital Camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation.) created this standard to make it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of copies you want to print.
Page 132: Changing The Default Settings
Changing the default settings ™ You can save the PhotoCapture Center settings you use most often by setting them as default. These settings will remain until you change them again. Increasing print speed or quality Menu/Set Press PhotoCapture 1.Print Quality Press to select Normal or ▲...
Page 133: Adjusting Contrast
Adjusting contrast You can choose the contrast setting. More contrast will make an image look sharper and more vivid. Menu/Set Press PhotoCapture 4.Contrast Press to increase the contrast. ▲ —OR— Press to decrease the contrast. ▼ Menu/Set Press Stop/Exit Press ®...
Page 134 ■ White Balance This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other color. By using this adjustment you can correct this effect and bring the white areas back to pure white.
Page 135: Cropping
Cropping If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped. The default setting is On . If you want to print the whole image, turn this setting to Off .
Page 136: Understanding The Error Messages
Understanding the Error Messages Once you are familiar with the types of errors that can occur while ™ you’re using the PhotoCapture Center , you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the machine will beep to get your attention.
Page 137: Using Photocapture Center
™ Using PhotoCapture Center from your PC You can access the media card that is in the media drive (slot) of the machine from your PC. ™ (See Using the PhotoCapture Center from your PC on page 6-1 in Software User’s Guide on the CD-ROM or Using the PhotoCapture ™...
Page 138: Important Information
Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing-aid compatible. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
Page 139 If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
Page 140: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)
AC power outlet after checking the rating of the local power supply for the machine to operate properly and safely. Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700...
Page 141: Important
Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Page 142: Star ® Compliance Statement
® International E Compliance Statement NERGY TAR ® The purpose of the International E Program is to NERGY promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Brother Industries, Ltd. has determined NERGY TAR ® that this product meets the E guidelines for energy NERGY...
Page 143: Important Safety Instructions
Important safety instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
Page 144 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes. Wait until pages have exited the machine before picking them Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock.
Page 145: Trademarks
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S.
Page 146: Troubleshooting And Routine Maintenance
Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message.
Page 147 ERROR MESSAGES ERROR CAUSE ACTION MESSAGE The document scanned from ADF See Using the automatic document feeder Document Jam was longer than about 35.4 (ADF) on page 1-7. inches. The document is jammed in the See Document jams on page 12-5. machine.
Page 148 (FAX-2440C) or Speed-Dial Speed-Dial number. (See Storing One-Touch Registered number that is not programmed. Dial numbers (FAX-2440C only) on page 5-1 and Storing Speed-Dial numbers on page 5-2.) The machine’s memory is full. (Fax sending or copy operation in process)
Page 149 ERROR MESSAGES ERROR CAUSE ACTION MESSAGE The machine has a mechanical Open the scanner cover and remove any Unable to problem. foreign obstacles from inside the machine. If Change the error message continues, disconnect the —OR— machine from the power for several minutes A foreign obstacle, such as a clip Unable to then reconnect it.
Page 150: Document Jams
Document jams If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit. Take out any paper from the ADF that is not jammed. Open the ADF cover. Pull the jammed document out to the right or left. Close the ADF cover.
Page 151: Printer Jam Or Paper Jam
Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray Pull the paper tray out of the machine. Paper Tray Pull out the jammed paper to remove it. Jammed paper 12 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Page 152: Paper Is Jammed Inside The Machine
Paper is jammed inside the machine Open the jam clear cover. Pull the jammed paper out of the machine. Jam Clear Cover Close the jam clear cover. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.
Page 153 Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. 12 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Page 154: If You Are Having Difficulty With Your Machine
If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. DIFFICULTY SUGGESTIONS Printing...
Page 155 DIFFICULTY SUGGESTIONS Printing (Continued) Smudged stain at the top Make sure the paper is not too thick or not curled. (See About paper on center of the printed page. page 1-10.) Printing appears dirty or ink Make sure you are using the proper types of paper. (See About paper seems to run.
Page 156 DIFFICULTY SUGGESTIONS Printing Received Faxes (Continued) Received color fax prints only Replace the color ink cartridges that are empty or nearly empty, and in black and white. then ask the other person to send the color fax again. (See Replacing the ink cartridges on page 12-24.) Check that Fax Storage is set to OFF.
Page 157 DIFFICULTY SUGGESTIONS Handling Incoming Calls The machine ‘Hears’ Voice as If your machine is set to Easy Receive ON, it is more sensitive to CNG Tone. sounds. Your machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones.
Page 158: Compatibility
DIFFICULTY SUGGESTIONS ™ PhotoCapture Center Difficulties (MFC-620CN only) ® Removable Disk does not a) Have you installed the Windows 2000 update? work properly. If not, do the following: 1. Disconnect the USB cable. ® 2. Install the Windows 2000 update. Please see the Quick Setup Guide.
Page 159: How To Improve Print Quality
How to improve print quality Cleaning the print head To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages.
Page 160: Checking The Print Quality
Checking the print quality If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Press Press to select Test Print .
Page 161 Press ( No ) for Black or three colors with a problem. The LCD shows: Start Cleaning? 1.Yes 2.No Press ( Yes ). The machine will start cleaning the print head. Color Start After cleaning is finished, press . The machine will start printing the Print Quality Check Sheet again and then return to Step 5.
Page 162: Checking The Printing Alignment
Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. Press Press to select Test Print . ▲...
Page 163: Checking The Ink Volume
Checking the ink volume You can check the ink that is left in the cartridge. Press Press to select Ink Volume . ▲ ▼ Menu/Set Press Press to select the color you ▲ ▼ Ink Volume want to check. Bk:- The LCD shows the ink volume.
Page 164: Packing And Shipping The Machine
Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ the print head after a print job.
Page 165 Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. Unplug the machine from the telephone wall jack and remove the telephone line cord from machine. Unplug the machine from the AC power outlet. Unplug the USB cable or LAN cable from the machine, if it is connected.
Page 166 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange”...
Page 167: Routine Maintenance
Routine maintenance Cleaning the scanner Unplug the machine and lift the document cover. Clean the scanner glass with isopropyl alcohol on a soft lint-free cloth. Document Cover Clean the white bar and the glass strip under the film with isopropyl alcohol on a lint-free cloth.
Page 168: Cleaning The Machine Printer Platen
Cleaning the machine printer platen ■ Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
Page 169: Replacing The Ink Cartridges
Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing.
Page 170 Remove the cartridge covers. Cartridge Cover DO NOT TOUCH Do not touch the area shown in the illustration above. If the cartridge cover comes off when you open the bag the cartridge will not be damaged. Each color has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot.
Page 171 If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No . For each new cartridge you installed, press on the dial pad to automatically reset the ink dot counter for that color.
Page 172 Caution ■ Do not remove ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. ■ Do not touch the cartridge insertion slots.
Page 173: A Appendix A
Appendix A Setting up telephone services Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom features on your telephone line, it may affect the way your machine works.
Page 174: What Does Brother's 'Distinctive Ring' Do
What does Brother’s ‘Distinctive Ring’ do? The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes. You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.
Page 175: Before You Choose The Ring Pattern To Register
Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.
Page 176: Registering The Distinctive Ring Pattern
Registering the Distinctive Ring pattern Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself.
Page 177: Caller Id
Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name, if available).
Page 178: Viewing Caller Id List
Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.
Page 179: Advanced Receiving Operations
Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone in the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code , the machine starts to receive a fax.
Page 180: For Fax/Tel Mode When Power Key Is On
For Fax/Tel mode when power key is On When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call. If you're at the machine, you can lift the handset or press Speaker Phone to answer.
Page 181: Using A Cordless External Handset
Using a cordless external handset If your cordless telephone is connected to the EXT. jack on the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Changing the remote codes Remote Codes might not work with some telephone systems.
Page 182: Connecting An External Device To Your Machine
Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT. in the left of the machine.
Page 183: Connecting An External Telephone Answering Device (Tad
Connecting an external telephone answering device (TAD) Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens”...
Page 184 If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line. (See illustration below.) Unless you are using Distinctive Ring, do not connect a TAD elsewhere on the same phone line.
Page 185: Connections
Connections The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). Plug the telephone line cord from the telephone wall jack into the back of the machine, in the jack labeled LINE.
Page 186: Special Line Considerations
Special line considerations Roll over phone lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.
Page 187: Converting Telephone Wall Outlets
Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.
Page 188: Installing Machine, External Two-Line Tad And Two-Line Telephone
Installing machine, external two-line TAD and two-line telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps.
Page 189: Multi-Line Connections (Pbx
Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.
Page 190: On-Screen Programming
Appendix B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Page 191: Navigation Keys
Navigation keys Access the menu Go to the next menu level Accept an option Scroll through the current menu level Go back to the previous menu level Exit the menu Menu/Set You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for General Setup menu ▲▼...
Page 192 accept exit Select & Set Select & Set Main Menu Submenu Menu Options Descriptions Page Selections — Sets the time to 1.General 1.Mode Timer 5 Mins return to Fax mode. Setup 2 Mins 1 Min 30 Secs 0 Sec — Sets the type of 2.Paper Type Plain...
Page 193 Main Menu Submenu Menu Options Descriptions Page Selections — Changes for Daylight 2-10 1.General 5.Auto Savings Time Setup Daylight automatically. (Continued) — Customizes the 2-10 6.On/Off On/Off key to receive Setting Receive:On faxes even in OFF mode. Receive:Off — Adjust the contrast of 2-10 7.LCD Light...
Page 194 Main Menu Submenu Menu Options Descriptions Page Selections Changes the 2.Fax 2.Setup Send 1.Contrast Auto lightness or darkness (Continued) (In Fax mode Light of faxes you send. only) Dark Sets the default 2.Fax Standard resolution for Resolution Fine outgoing faxes. S.Fine Photo —...
Page 195 Selections Stores One-Touch 2.Fax 3.Set 1.One-Touch Dial numbers, so you Quick-Dial Dial (Continued) can dial by pressing (FAX-2440C one key (and Start). only) — Stores Speed-Dial 1.Speed-Dial numbers, so you can (MFC-620CN) dial by pressing only 2.Speed-Dial a few keys (and (FAX-2440C) Start).
Page 196 Main Menu Submenu Menu Options Descriptions Page Selections Play/Record or erase 2.Fax 7.Setup Msg 1.OGM Msg Ctr OGM the outgoing (Continued) F/T OGM message. Select the maximum 2.ICM length of incoming Max.Time messages. Allows you to turn the 3.ICM speaker volume for Rec.Monitr voice messages as they come in On or...
Page 197 Main Menu Submenu Menu Options Descriptions Page Selections Adjusts the amount 9-14 3.Copy 4.Color 1.Red of Red in copies. Adjust (Continued) Adjusts the amount 2.Green of Green in copies. Adjusts the amount 3.Blue of Blue in copies. — Selects the print 10-9 4.PhotoCapture 1.Print...
Page 198 Main Menu Submenu Menu Options Descriptions Page Selections Adjusts the hue of the 10-10 4.PhotoCapture 5.True2Life True2Life:On 1.White white areas. Balance (MFC-620CN True2Life:Off only) (Continued) Enhances the detail 2.Sharpness of the image. Adjusts the total 3.Color amount of color in the Density image.
Page 199 Main Menu Submenu Menu Options Descriptions Page Selections You can choose the 5.LAN 1.Setup 1.BOOT Auto BOOT method that Network TCP/IP Method (MFC-620CN Static best suits you needs. User’s only) RARP Guide BOOTP on the DHCP CD-ROM [000-255]. Enter the IP address. 2.IP Address [000-255].
Page 200 Main Menu Submenu Menu Options Descriptions Page Selections — — You can print these 4.Print 1.Help List lists and reports. Reports — — 2.Quick-Dial (FAX-2440C only) — — 3.Fax 6.Print Journal Reports — — 4.Transmission (MFC-620CN only) — — 5.User Settings —...
Page 201: Entering Text
Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for do not have printed letters because they are used for special characters.
Page 202: Special Characters And Symbols
Special characters and symbols Press , and then press to move the cursor under Menu/Set the special character or symbol you want. Then press select it. Press (space) ! " # $ % & ’ ( ) + , - . / Press : ;...
Page 203: Glossary
Glossary ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the Speaker Phone handset or pressing Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through...
Page 204 Coding method Method of coding the information contained in the document. All fax machines must use a minimum standard of Modified Huffman (MH). Your machine is capable of greater compression methods, Modified Read (MR), Modified Modified Read (MMR) and JPEG, if the receiving machine has the same capability.
Page 205 LCD (liquid crystal display) The display screen on the machine that shows interactive messages during On-Screen Programming and shows the date and time when the machine is idle. Manual fax When you lift the handset of the machine (FAX-2440C Speaker Phone only) or press...
Page 206 One-Touch (FAX-2440C only) Keys on the machine’s control panel where you can store numbers for easy dialing. You can Shift store a second number on each key if you press and the One-Touch Key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper.
Page 207 TIFF or PDF file format and color images may be in PDF or JPEG file format. Search An electronic, alphabetical listing of stored One-Touch (FAX-2440C), Speed-Dial and Group numbers. Speed-Dial A pre-programmed number for easy dialing. You must Search/Speed Dial...
Page 208 Transmission Verification Report A listing for each transmission, that shows its date, time and number. ® True2Life (MFC-620CN only) Adjusts the color in the image for better print quality by improving sharpness, white balance and color density. User Settings A printed report that shows the current settings of the machine.
Page 209: Specifications
100 Sheets (20 lb) Printer Type Ink Jet Piezo with 74 × 5 nozzles Print Method 16 characters × 1 line (FAX-2440C) LCD (Liquid Crystal 16 characters × 2 lines (MFC-620CN), Back light Display) Power Source 100 - 120V AC 50/60Hz...
Page 210: Print Media
Weight 13 lb Noise Operating: 42.5 to 51 dB* * It depends on printing conditions Temperature Operating: 50°F - 95°F Best Print Quality: 68°F - 91°F Humidity Operating: 20 to 80% (without condensation) Best Print Quality: 20 to 80% (without condensation) Print media Paper Input Paper Tray...
Page 211: Copy
Copy Color/Black Color/Black Document Size ADF Width: 5.8" to 8.5" ADF Height: 5.8" to 14" Scanner Glass Width: 8.5 in. Scanner Glass Height: 11.7 in. Copy Speed Mono Up to 17 pages/minute (Letter paper)* Color Up to 11 pages/minute (Letter paper)* * Does not include the time it takes to feed the paper.
Page 212: Photocapture Center (Mfc-620Cn Only
™ PhotoCapture Center (MFC-620CN only) ® Available Media CompactFlash Version 1.0 (Type I only) ™ (Microdrive is not compatible) (Compact I/O card such as Compact LAN card and Compact Modem card are not supported.) ® SmartMedia (3.3V) (Not available for use with ID) ®...
Page 213: Fax
One-Touch Dial 6 (3 x 2) (FAX-2440C only) Speed-Dial 80 stations Broadcasting 130 stations (MFC-620CN) 136 stations (FAX-2440C) Automatic Redial 1 time after 5 minutes Auto Answer 0, 1, 2, 3 or 4 rings Communication Source Public switched telephone network.
Page 214: Scanner (Mfc-620Cn Only
Memory Transmission Up to 480* /400* pages (MFC-620CN only) Up to 300* /250* pages (FAX-2440C) Out of Paper Reception Up to 480* /400* pages (MFC-620CN only) Up to 300* /250* pages (FAX-2440C) “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code).
Page 215: Printer
Printer For FAX-2440C, you can download the Brother Printer Driver from the Brother Solutions Center. Visit us at: http://solutions.brother.com ® Printer Driver Windows 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability ® ® ® Apple...
Page 216: Interfaces
Interfaces A Full-Speed USB 2.0 cable that is no longer than 6 feet (2.0m).* LAN cable Ethernet UTP cable category 5 or greater. (MFC-620CN only) * Your machine has a Full-Speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s.
Page 217: Computer Requirements
Computer requirements Minimum System Requirements Computer Platform & Operating Processor Minimum Recommended Available Hard Disk System Version Minimum Space Speed Drivers Applications ® Windows 98, 98SE Pentium II 32 MB 64 MB 90 MB 130 MB Operating System equivalent 2000 64 MB 128 MB Professional...
Page 218: Consumable Items
Standard Black - Approximately 500 pages at 5% Cartridge coverage High Yield Black - Approximately 900 pages at 5% coverage (FAX-2440C only) Yellow, Cyan and Magenta - Approximately 400 pages at 5% coverage The above figures are based upon the following assumptions: •...
Page 219: Network (Lan) (Mfc-620Cn Only
Network (LAN) (MFC-620CN only) You can connect your machine to a network for Network Printing, Network Scanning and PC Fax Send. Also included is Brother BRAdmin Professional Network Management software. ® Support for Windows 98/98SE/Me/2000/XP ® ® Mac OS 8.6 - 9.2, Mac OS X 10.2.4 or greater* Ethernet 10/100 BASE-TX Auto Negotiation Protocols...
Page 220: Optional External Wireless Print/Scan Server (Nc-2200W) (Mfc-620Cn Only
Optional External Wireless Print/Scan Server (NC-2200w) (MFC-620CN only) NC-2200w External Connecting the optional External Wireless Wireless Print/Scan Print/Scan Server (NC-2200w) to your machine will Server (Optional) allow you to print and scan over a wireless network. Network types IEEE 802.11b wireless LAN ®...
Page 221: I - 1 Index
Index Cleaning print head ..... 12-14 Access codes, storing and printer platen ....12-23 dialing ......5-7, 5-8 scanner ......12-22 Accessories and supplies ..ii CNG tones ......1-20 ADF (automatic document Connecting feeder) ....... 1-7, 3-4 external TAD ....A-11 ADF cover ......
Page 222 Credit card numbers ..5-7, 5-8 External telephone, Custom telephone features connecting ...... A-10 on a single line ..12-12, A-17 Fax codes Date and Time ....2-1 changing ....6-5, A-9 Delayed Batch Fax Receive Code ..4-6, A-7 Transmission ....3-16 Remote Access Code ..6-5 Dialing Telephone Answer Code ...
Page 223 compatibility ....12-13 Ink Dot Counter ....12-24 contrast ......3-8 enter Fax mode ..... 3-1 from memory Jacks (Dual Access) ..3-3, 3-10 convert to RJ11 jack from scanner glass ..3-5 triplex adapter .....A-14 manual ......3-6 overseas ..... 3-14 external telephone ..A-11 Real Time TAD (answering...
Page 224 ™ Mode, entering PhotoCapture Center Copy ......... 9-1 Borderless ....10-12 ® Fax ........3-1 CompactFlash ....10-1 Scan ......... 1-3 Cropping .......10-12 Multi-line connections Default Settings ....10-9 (PBX) ......A-17 DPOF printing ....10-8 from PC See Software User’s Guide Network on the CD-ROM....Printing ®...
Page 225 Group dial Resolution changing ....... 5-3 copy .........S-3 setting up Groups for fax (Standard, Fine, Broadcasting ..5-4, 5-5 SuperFine, Photo) ..S-5 One-Touch dial print ........S-7 setting up ...... 5-1 scan .........S-6 using ......3-2 setting for next fax .... 3-9 Search ......
Page 226 if you are having difficulty copying ......12-12 Warranties ......iii incoming calls .... 12-12 Canada ....... vi Network ..... 12-13 Notice-Disclaimer ....iii phone line ....12-13 USA ........iv phone line difficulties ... 12-11 World Wide Web ..... i PhotoCapture ™...
Page 227: Remote Retrieval Access Card
Remote Retrieval Access card If you plan to retrieve voice or fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Paging, Fax Forwarding, and Remote Retrieval features.
Page 228 R - 2...
Page 229 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Page 230 ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend...

This manual is also suitable for:

Mfc-620cn

Brother FAX-2440C User Manual

Introduction

Getting Started

Setup Send

Setup Receive

Quick-Dial Numbers and Dialing Options

Remote Fax Options (Not Available for Color Faxes)

Message Center

Printing Reports

Making Copies

Walk-Up Photocapture Center (MFC-620CN Only)

Important Information

Troubleshooting and Routine Maintenance

Glossary

Specifications

I - 1 Index

Remote Retrieval Access Card

Quick Links

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Summary of Contents for Brother FAX-2440C