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Brother FAX-2480C User Manual

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USER'S GUIDE
FAX-2480C

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Summary of Contents for Brother FAX-2480C

  • Page 1 USER’S GUIDE FAX-2480C...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

  • Page 4: Table Of Contents

    Table of Contents Section I General General Information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Control panel overview ..................4 Loading documents and paper Loading documents ....................6 Using the ADF ....................6 Using the scanner glass ..................7 Scanning area ....................8 Acceptable paper and other media ................8 Recommended media ..................9...
  • Page 5 Section II Fax Sending a fax Entering Fax mode ....................24 Faxing from the ADF ..................24 Faxing from the scanner glass ..............24 Faxing Letter size documents from the scanner glass ........25 Colour fax transmission ................. 25 Cancelling a fax in progress ................25 Broadcasting (Monochrome only)................
  • Page 6 Telephone Services and External devices Voice operations ....................35 Making a telephone call ................35 Hold .......................35 Tone or Pulse (not available in New Zealand)..........35 Fax/Tel mode ....................35 Fax/Tel mode in Power Save condition ............35 Phone line services....................36 Do you have Voice Mail? ................36 Telephone Service for Australia................36 ®...
  • Page 7 Remote fax options (Monochrome only) Fax Forwarding....................53 Fax Storage ......................54 Turning off Remote Fax Options................54 Changing Remote Fax Options ................54 Remote Retrieval....................55 Setting a Remote Access Code..............55 Using your Remote Access Code..............55 Remote Fax commands ................56 Retrieving fax messages ................
  • Page 8 Section IV Appendixes Safety and Legal Choosing a location .....................72 To use the machine safely ...................73 IMPORTANT-For Your Safety ...............76 Important Information for Australia ..............77 IMPORTANT NOTICE ...................77 Important safety instructions................77 Important Information for New Zealand ...............79 Important Safety Instructions .................79 IMPORTANT NOTICE ...................81 Important Information for Some Countries............82 Important Safety Instructions .................82...
  • Page 9 Specifications General......................116 Print media......................118 Fax........................119 Copy ........................121 Printer ........................ 122 Interface......................123 Consumable items ..................... 124 Glossary Index...
  • Page 10 Section I General General Information Loading documents and paper General setup Security features...

  • Page 11: General Information

    Warnings tell you what to do to documentation prevent possible personal injury. Electrical Hazard icons alert you to Thank you for buying a Brother machine! possible electrical shock. Reading the documentation will help you Cautions specify procedures you make the most of your machine.
  • Page 12 General Information...

  • Page 13: Control Panel Overview

    Chapter 1 Control panel overview 1 Power Save 7 Copy Options Lets you put the machine into Power Save Lets you temporarily change multiple copy mode. settings. 2 One-Touch keys 8 Menu keys: Instantly accesses your stored Quick-Dial Menu numbers. Lets you access the Menu to program your settings in the machine.
  • Page 14 General Information 13 Fax keys 9 Start keys: Redial/Pause Colour Start Redials the last number called. It also Lets you start sending faxes or making inserts a pause when programming quick copies in full colour. dial numbers. Hook/Hold/Recall Mono Start Press before dialling if you want to make Lets you start sending faxes or making sure a fax machine will answer, and then...

  • Page 15: Loading Documents And Paper

    Loading documents and paper Loading documents How to load documents CAUTION You can send a fax, make copies, and scan from the ADF (automatic document feeder) DO NOT pull on the document while it is and from the scanner glass (Flatbed). feeding.

  • Page 16: Using The Scanner Glass

    Loading documents and paper Using the scanner glass Using the document guidelines on the left, center the document face down on the scanner glass. You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Size &...

  • Page 17: Scanning Area

    Bottom (2) Right (4) Paper Type on page 19). Letter 3 mm 4 mm When you print on Brother photo paper, (0.12 in.) (0.16 in.) load the instruction sheet included with the 3 mm 1 mm photo paper in the paper tray first, and (0.12 in.)

  • Page 18: Recommended Media

    To get the best print quality, we suggest using DO NOT use the following kinds of paper: Brother paper. (See table below.) • Damaged, curled, wrinkled, or If Brother paper is not available in your irregularly shaped paper country, we recommend testing various papers before purchasing large quantities.

  • Page 19: Choosing The Right Media

    Chapter 2 Choosing the right media Paper type and size for each operation for paper tray Paper Type Paper Size Usage Copy Printer 216 × 279 mm (8 1/2 × 11 in.) Cut Sheet Letter 210 × 297 mm (8.3 × 11.7 in.) 216 ×...
  • Page 20 Loading documents and paper Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Plain Paper 64 to 120 gsm (17 to 32 lb) 0.08 to 0.15 mm (0.003 to 0.006 in.) 100 Sheet Inkjet Paper 64 to 200 gsm (17 to 53 lb) 0.08 to 0.25 mm (0.003 to 0.01 in.) Glossy Paper Up to 220 gsm Up to 0.25 mm (Up to 0.01 in.)

  • Page 21: Loading Paper, Envelopes And Other Media

    Chapter 2 Loading paper, Press and slide the paper side guides (1) and paper length guide (2) to envelopes and other fit the paper size. media Loading paper and other media If the paper support flap is open, close it, and then pull the paper tray completely out of the machine.
  • Page 22 Loading documents and paper Gently put the paper into the paper tray Gently adjust the paper side guides with print side down and top edge first. both hands to the paper. Check that the paper is flat in the tray. Make sure the paper side guides touch the sides of the paper.

  • Page 23: Loading Envelopes And Post Cards

    Chapter 2 Loading envelopes and post While holding the paper tray in place, pull out the paper support (1) until it clicks and cards unfold the paper support flap (2). Loading envelopes Use envelopes that weigh from 75 to 95 gsm (20 to 25 lb). Some envelopes need margin settings to be set in the application.
  • Page 24 Loading documents and paper How to load envelopes and post cards If you have problems when printing on envelopes, try the following suggestions: Before loading, press the corners and sides of the envelopes or post cards to Open the envelope flap. make them as flat as possible.

  • Page 25: Printable Area

    Chapter 2 Printable Area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Envelopes Top (1)

  • Page 26: General Setup

    General setup Power Save mode Note • Even if you have put the machine into When the machine is idle, you can put the Power Save mode, it will periodically clean machine into Power Save mode by pressing the print head to preserve print quality. the Power Save key.

  • Page 27: Mode Timer

    Chapter 3 Mode Timer On/Off Receive Available setting mode operations The machine has two temporary mode keys Fax Receive Fax Only on the control panel: Fax and Copy. You can Fax Detect Receive: change the amount of time the machine takes External Delayed Fax after the last Copy operation before it returns...

  • Page 28: Paper Settings

    Press a or b to choose Plain Paper, to adjust the volume level. The LCD shows the current setting, and each key press will Inkjet Paper, Brother Photo, Other Photo or Transparency. change the volume to the next level. The Press OK.

  • Page 29: Speaker Volume

    Chapter 3 Setting Daylight Speaker Volume Savings Time You can choose a range of speaker volume levels, from High to Off. You can set the machine to change for daylight savings time. It will reset itself Press Menu, 1, 4, 3. forward one hour in the Spring and backward one hour in the Autumn.

  • Page 30: Security Features

    Press Menu, 2, 0, 1. Note Press a or b to choose If you forget the TX Lock password, Set Password. please call Brother dealer for service. Press OK. Enter a 4-digit number for the current password. Press OK. Enter a 4-digit number for a new password.

  • Page 31: Turning The Tx Lock On/Off

    Chapter 4 Turning the TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
  • Page 32 Section II Sending a fax Receiving a Fax Telephone Services and External devices Dialling and storing numbers Remote fax options (Monochrome only) Printing Reports Polling...

  • Page 33: Sending A Fax

    Sending a fax Entering Fax mode Faxing from the scanner glass You can use the scanner glass to fax pages To enter fax mode, press (Fax), and the of a book one at a time. The documents can be up to letter or A4 size. key will glow green.

  • Page 34: Faxing Letter Size Documents From The Scanner Glass

    Sending a fax Broadcasting Faxing Letter size documents from the scanner glass (Monochrome only) When documents are Letter size, you need to Broadcasting is when the same fax message set Scan Size to Letter. If you do not, the side is automatically sent to more than one fax portion of the faxes will be missing.

  • Page 35: Cancelling A Broadcast In Progress

    Chapter 5 Additional sending Cancelling a Broadcast in progress operations Press Menu, 2, 6. Sending faxes using multiple The LCD will show the fax number being settings dialled. Press OK. When you send a fax you can choose any The LCD will show the job number: combination of these settings: resolution, contrast, overseas mode and real time XXXXXXXX...

  • Page 36: Contrast

    Sending a fax Contrast To change the default fax resolution Make sure you are in Fax mode If your document is very light or very dark, you may want to change the contrast. For most Press Menu, 2, 2, 2. documents, the default setting Auto can be used.

  • Page 37: Dual Access (Monochrome Only)

    Chapter 5 Dual access Real time transmission (Monochrome only) When you are sending a fax, the machine will scan the documents into the memory before You can dial a number and start scanning the sending. Then, as soon as the phone line is fax into memory—even when the machine is free, the machine will start dialling and sending from memory, receiving faxes or...

  • Page 38: Overseas Mode

    Sending a fax Overseas Mode Delayed Batch Transmission (Monochrome only) If you are having difficulty sending a fax overseas due to possible interference on the Before sending the delayed faxes, your phone line, we recommend that you turn on machine will help you economize by sorting the Overseas mode.

  • Page 39: Sending A Fax Manually

    Chapter 5 Sending a fax manually Out of Memory message Manual transmission lets you hear the If you get an Out of Memory message while dialling, ringing and fax-receiving tones while scanning the first page of a fax, press sending a fax. Stop/Exit to cancel the fax.

  • Page 40: Receiving A Fax

    Receiving a Fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the Receive Mode The diagram below will help you choose the correct mode. By default, your machine will automatically receive any faxes that are sent to it. For more detailed information on the receive modes, see page 32.

  • Page 41: Using Receive Modes

    Chapter 6 Using receive modes External TAD External TAD mode lets an external Some receive modes answer faxes answering device manage your incoming automatically (Fax Only and Fax/Tel). calls. Incoming calls will be dealt with in one You may want to change the ring delay before of the following ways: using these modes.

  • Page 42: F/T Ring Time (Fax/Tel Mode Only)

    Receiving a Fax F/T Ring Time Fax Detect (Fax/Tel mode only) If Fax Detect is On: (default setting) If you set the Receive Mode to Fax/Tel, you The machine receives fax calls automatically, need to decide how long the machine will even if you lift the machine’s handset, or lift signal you with its special pseudo/double-ring the handset of an extension or external...

  • Page 43: Additional Receiving Operations

    Chapter 6 Additional receiving If Memory Receive is Off: operations The machine will carry on receiving the current fax, with the remaining pages being stored in memory, if enough memory is Printing a reduced incoming available. Further incoming faxes will not be stored in memory.

  • Page 44: Telephone Services And External Devices

    Telephone Services and External devices Voice operations Fax/Tel mode When the machine is in Fax/Tel mode, it will Voice calls can be made either with the use the F/T Ring Time (pseudo/double- handset, an extension or external telephone, ringing) to alert you to pick up a voice call. by dialling manually, or by using One-Touch If you are at the machine, you can lift the or Quick-Dial numbers.

  • Page 45: Phone Line Services

    Chapter 7 Phone line services Telephone Service for Australia Your machine supports the Caller ID subscriber telephone service that some ® ® ® telephone companies offer. Telstra FaxStream Duet (Distinctive Ring) Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom ®...
  • Page 46 Telephone Services and External devices ® ® ® What is the Advantage of using How does Telstra FaxStream Duet ® ® ® Telstra FaxStream Duet Function? Work? ® ® ® Incoming calls to the voice number, will have Using Telstra FaxStream Duet is the...

  • Page 47: Caller Id

    Chapter 7 Caller ID Set the Distinctive Ring to ON Very important! Caller ID is a telephone service that allows After you have set the Distinctive Ring feature the subscriber to see a display of the caller’s to ON, the receive mode is set to Manual phone number or name as the telephone automatically.

  • Page 48: How Does The Caller Id Work

    Telephone Services and External devices How Does the Caller ID Work? Viewing Caller ID List Press Menu, 2, 0, 4. The Caller ID Appears on the Display When Your Telephone Rings 0.Miscellaneous 4.Caller ID As your telephone rings, the display shows you the caller’s phone number or name if the Press a or b to select Display#.

  • Page 49: Telephone Service For New Zealand

    Chapter 7 Telephone Service for How Does FaxAbility Work? New Zealand Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of FaxAbility long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine.

  • Page 50: Caller Id

    Telephone Services and External devices Caller ID How to Turn FaxAbility OFF or ON The FaxAbility function is designed to Caller ID is a telephone service that allows accommodate the FaxAbility service provided the subscriber to see a display of the caller’s by Telecom.

  • Page 51: How Does The Caller Id Work

    Chapter 7 How Does the Caller ID Work? Printing Caller ID List Press Menu, 2, 0, 4. The Caller ID Appears on the Display Press a or b to select Print Report. When Your Telephone Rings Press OK. If no ID is stored, the beeper As your telephone rings, the display shows will sound and No caller ID will you the caller’s phone number or name if...

  • Page 52: Telephone Service For Some Countries

    Telephone Services and External devices Telephone Service for Registering the Distinctive Ring pattern Some Countries Very important! After you have set the Distinctive Ring feature Distinctive Ring (For to ON, the receive mode is set to Manual Singapore and Hong Kong) automatically.

  • Page 53: Caller Id (For Singapore And Hong Kong)

    Chapter 7 Caller ID (For Singapore and Viewing Caller ID List Hong Kong) Your machine stores information for the last thirty calls in the Caller ID list. You can view The Caller ID feature of this machine lets you or print this list. When the thirty-first call use the Caller ID subscriber service offered comes in to the machine, it replaces by many local phone companies.

  • Page 54: Connecting An External Tad (Telephone Answering Device)

    Telephone Services and External devices Connecting an external Improper Setup TAD (telephone Do not connect a TAD elsewhere on the answering device) same phone line. You may choose to connect an external Connections answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls The external TAD must be connected as and the machine ‘listens’...

  • Page 55: Multi-Line Connections (Pabx)

    Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly.

  • Page 56: Using Remote Codes

    Telephone Services and External devices If you answer a call and no one is on Changing the remote codes the line: If you want to use Remote Activation, you have to turn on the remote codes. (The You should assume that you're receiving a factory setting is On.) The preset Fax manual fax.

  • Page 57: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Speed-Dialling Press Search/Speed Dial, # and then Manual dialling the two digit Speed-Dial number. Press all of the digits of the fax number. One-Touch dialling Two-digit number Press the One-Touch key that stores the Note number you want to call.

  • Page 58: Search

    Dialling and storing numbers Search Fax Redial You can search for names you have stored in If you are sending a fax manually and the line the One-touch and Speed-Dial memories. is busy, press Redial/Pause, and then press Mono Start or Colour Start to try again. If Press Search/Speed Dial and the navigation you want to make a second call to the last keys to search, or use the dial pad to search...

  • Page 59: Storing Numbers

    Chapter 8 Storing numbers Do one of the following: Enter the name using the dial pad (up to 16 characters). Use the chart You can set up your machine to do the on Entering Text on page 115 to help following types of easy dialling: One-Touch, you enter letters.

  • Page 60: Changing One-Touch And Speed-Dial Numbers

    Dialling and storing numbers Changing One-Touch and Press Menu, 2, 3, 3. Speed-Dial numbers 3.Set Quick-Dial If you try to store a One-Touch or Speed-Dial 3.Setup Groups number where a number has already been Choose an empty location where you stored, the LCD will show the name or want to store the Group in one of the number that has been stored there, and will...

  • Page 61: Combining Quick-Dial Numbers

    Chapter 8 Note You can easily print a list of all your One-Touch and Speed-Dial numbers. Numbers that are part of a group will be marked in the GROUP column. (See How to print a report on page 59.) Combining Quick-Dial numbers You can combine more than one Quick-Dial number when you dial.

  • Page 62: Remote Fax Options (Monochrome Only)

    Remote fax options (Monochrome only) Fax Forwarding You can only use one remote fax option at a time: Fax Forwarding When you choose Fax Forward, your machine stores the received fax in the Fax Storage memory. The machine will then dial the fax number you have programmed and forward the fax message.

  • Page 63: Fax Storage

    Chapter 9 Fax Storage Changing Remote Fax Options If you choose Fax Storage, your machine stores the received fax in the memory. You If received faxes are left in your machine’s will be able to retrieve fax messages from memory when you change to another remote another location using the remote retrieval fax option, the LCD will ask you the following commands.

  • Page 64: Remote Retrieval

    Remote fax options (Monochrome only) Remote Retrieval Using your Remote Access Code You can call your machine from any touch tone telephone or fax machine, then use the Dial your fax number from a touch tone remote access code and remote commands telephone or another fax machine.

  • Page 65: Remote Fax Commands

    Chapter 9 Remote Fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the Fax Forwarding or Fax...

  • Page 66: Retrieving Fax Messages

    Remote fax options (Monochrome only) Retrieving fax messages Changing your Fax Forwarding number You can call your machine from any touch tone phone and have your fax messages sent You can change the default setting of your fax to a machine. forwarding number from another touch tone telephone or fax machine.

  • Page 67: Printing Reports

    Printing Reports Fax reports Fax Journal (activity report) You can set the machine to print a journal at You need to set up the Transmission specific intervals (every 50 faxes, 6, 12 or 24 Verification Report and Journal Period using hours, 2 or 7 days).

  • Page 68: Reports

    Printing Reports Reports The following reports are available: 1.XMIT Verify Prints a Transmission Verification Report for your last transmission. 2. Help List A help list about how to quickly program your machine. 3. Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order.

  • Page 69: Polling

    Secure Polling restricts who can retrieve the the time you entered. documents you set up to be polled. Secure Polling only works with Brother fax Note machines. If you want to retrieve a fax from a If the other fax machine that you are...

  • Page 70: Sequential Polling

    Polling Polled transmit Sequential polling (Monochrome only) The machine can request documents from several fax machines in one operation. Polled transmit lets you set up your machine Make sure you are in Fax mode to wait with a document so another fax machine can call and retrieve it.

  • Page 71: Setup For Polled Transmit With Secure Code

    Secure Polling restricts who can retrieve the documents you set up to be polled. Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.

  • Page 72: Section Iii Copy

    Section III Copy Making copies...

  • Page 73: Making Copies

    Making copies How to copy Making a single copy Make sure you are in Copy mode Entering Copy mode Load your document. Press (Copy) to enter Copy mode. (The Press Mono Start or Colour Start. default setting is Fax mode.) You can change the number of seconds or minutes that the Making multiple copies machine stays in Copy mode.

  • Page 74: Copy Options

    Custom(25– mode timer returns the machine to Fax mode. 400%) For more information, see Mode Timer on Paper Type Plain Paper page 18. Inkjet Paper Brother Photo Other Photo Transparency Paper Size Letter Legal 10(W) × 15(H)cm Brightness -nnonn+ Stack/...

  • Page 75: Changing Copy Speed And Quality

    Chapter 12 Changing copy speed and To change the default setting, follow the instruction below: quality Press Menu, 3, 1. You can choose from a range of quality 1.Quality settings. The default setting is Normal. Press a or b to choose Normal, Best To temporarily change the quality setting, or Fast.

  • Page 76: Making N In 1 Copies Or A Poster

    Making copies Choose one of the options below: Use the dial pad to enter the number of copies (up to 99). to choose the enlargement or reduction ratio you Press Copy Options and a or b to want. Press OK. choose Page Layout.

  • Page 77: Sorting Copies Using The Adf (Monochrome Only)

    Chapter 12 Sorting copies using the ADF Place your document face down in the direction shown below: (Monochrome only) 2 in 1 (P) You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so 2 in 1 (L) Make sure you are in Copy mode Load your document.

  • Page 78: Adjusting Brightness, Contrast And Colour

    Making copies Adjusting Brightness, Contrast Contrast and Colour Adjust the contrast to help an image look sharper and more vivid. The contrast can only be changed through Brightness the default setting. To temporarily change the brightness setting, Press Menu, 3, 3. follow the instruction below: 3.Contrast Make sure you are in Copy mode...

  • Page 79: Paper Options

    A4, A5 or 10(W) × 15(H)cm. Press to choose the type of Press OK. paper you are using (Plain Paper, Inkjet Paper, Brother Photo, Press Mono Start or Colour Start. Other Photo or Transparency). Press OK. Note Press Mono Start or Colour Start.
  • Page 80 Section IV Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 81: Safety And Legal

    • DO NOT connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply. • Avoid interference sources, such as speakers or the base units of non-Brother cordless phones.

  • Page 82: To Use The Machine Safely

    Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
  • Page 83 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury.
  • Page 84 If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call Brother dealer for service. If metal objects, water or other liquids get inside the machine, immediately unplug the machine...

  • Page 85: Important-For Your Safety

    WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.

  • Page 86: Important Information For Australia

    Safety and Legal Important Information for Australia IMPORTANT NOTICE Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use in emergencies. Important safety instructions Read all of these instructions. Save them for later reference.
  • Page 87 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks.

  • Page 88: Important Information For New Zealand

    Safety and Legal Important Information for New Zealand Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass.
  • Page 89 Slots and openings in the casing and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.

  • Page 90: Important Notice

    Safety and Legal Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions. The Telecom Faults Service is not to be called should such problems arise. In such cases, it is recommended that the prefix and wanted number are dialled manually.

  • Page 91: Important Information For Some Countries

    Important Information for Some Countries Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass.
  • Page 92 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...

  • Page 93: Legal Limitations For Copying

    Licenses and Certificates of Title to motor vehicles may not be copied under certain state/provincial laws. Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation.

  • Page 94: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.

  • Page 95: Printing Received Faxes

    Printing (Continued) Difficulty Suggestions Stains appear on the reverse side Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer or at the bottom of the page. platen on page 99.) Make sure you are using the paper support flap. (See Loading paper and other media on page 12.) Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray.
  • Page 96 Troubleshooting and Routine Maintenance Receiving Faxes Difficulty Suggestions Cannot receive a fax Check all line cord connections. Make sure the machine is in the correct receiving mode for your setup. (See Receive modes on page 31.) If you often have interference on the phone line, try changing the menu setting of Compatibility to Basic.

  • Page 97: Handling Incoming Calls

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 98: Error Messages

    As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 99 Error Message Cause Action DR Mode in Use The machine is set to Distinctive Set Distinctive Ring to off. (See Turning off Ring mode. You cannot change the Distinctive Ring on page 38.) Receive Mode from Manual to another mode. The print head is too warm.
  • Page 100 Troubleshooting and Routine Maintenance Error Message Cause Action The machine is out of paper or Do one of the following: No Paper Fed paper is not properly loaded in the Refill the paper in the paper tray, and then paper tray. press Mono Start or Colour Start.

  • Page 101: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Enter the fax number to which Fax Journal report will be forwarded. Journal report Press Mono Start. If the LCD shows: Change Unable XX, Clean Unable XX, Document jam Init. Unable XX, Print Unable XX or Scan Unable XX, we recommend Documents can jam if they are not inserted or transferring your faxes to another fax...

  • Page 102: Printer Jam Or Paper Jam

    Troubleshooting and Routine Maintenance Document is jammed inside the ADF Pull out the jammed paper (1). unit Take out any paper from the ADF that is not jammed. Lift the document cover. Pull the jammed document out to the left. If you cannot remove the jammed paper from the front of the machine, or the error message still appears on...
  • Page 103 Put the Jam Clear Cover back on. Lift the scanner cover to release the Make sure the cover is set properly. lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3). Lift the scanner cover (1) from the front side of the machine until it locks securely into the open position.

  • Page 104: Dial Tone Detection

    Troubleshooting and Routine Maintenance Routine maintenance Dial Tone detection When you send a fax automatically, by Replacing the ink cartridges default your machine will wait for a fixed amount of time before it starts to dial the Your machine is equipped with an ink sensor. number.
  • Page 105 Each colour has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. Open the new ink cartridge bag for the brother XXXX colour shown on the LCD, and then take out the ink cartridge.

  • Page 106: Cleaning The Outside Of The Machine

    If ink gets in your eyes, wash them out with performance if ink or ink cartridges of other water at once and call a doctor if you are specifications are used. Brother does not concerned. therefore recommend the use of cartridges...

  • Page 107: Cleaning The Scanner

    Cleaning the scanner Clean the outside of the machine as follows: Lift the document cover (1). Clean the Pull the paper tray (1) completely out of scanner glass (2) and white plastic (3) the machine. with isopropyl alcohol on a soft lint-free cloth.

  • Page 108: Cleaning The Machine Printer Platen

    Troubleshooting and Routine Maintenance Cleaning the machine printer Cleaning the paper pick-up platen roller Pull the paper tray completely out of the WARNING machine. Unplug the machine from the electrical Unplug the machine from the electrical socket before cleaning the printer socket and remove the Jam Clear platen (1).

  • Page 109: Cleaning The Print Head

    If you clean the print head at least five The LCD asks you if the print quality is times and the print has not improved, call OK for black and three colours. your Brother dealer. Black OK? 1.Yes 2.No Press 1 (Yes) or 2 (No).

  • Page 110: Checking The Printing Alignment

    5 most closely new ink cartridge. If ink is still missing, matches number 0. call your Brother dealer. If the number 5 sample of both the 600 dpi and 1200 dpi are the best CAUTION matches, press 1 (Yes) to finish Alignment Check, and go to step h.

  • Page 111: Checking The Ink Volume

    Uninstalling or installing the For 1200 dpi, press the number of the test print that most closely matches the handset and handset cradle number 0 sample (1-8). If you do not use the handset and the handset 1200dpi Adjust cradle, you can remove them. Select Best #5 Uninstalling the handset and handset Press Stop/Exit.

  • Page 112: Machine Information

    Troubleshooting and Routine Maintenance Machine Information Installing the handset and handset cradle Checking the serial number Remove the side cover. You can see the machine’s serial number on the LCD. Press Menu, 5, 1. 1.Serial No. Press OK. XXXXXXX Press Stop/Exit. Note If you cannot open the cover with your hand, use a coin to open.

  • Page 113: Packing And Shipping The Machine

    Packing and shipping CAUTION the machine If you are not able to find the yellow protective parts, DO NOT remove the ink When you transport the machine, use the cartridges before shipping. It is essential packing materials that came with your that the machine be shipped with either the machine.
  • Page 114 Troubleshooting and Routine Maintenance Wrap the machine in the bag and put it in the original carton with the original packing material. Close the carton and tape it shut. Pack the printed materials and additional parts (handset and cords) in the original carton as shown below.

  • Page 115: Menu And Features

    Menu and Features On-screen Menu keys programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your...
  • Page 116 Menu and Features To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup. You can scroll more quickly through each menu level by pressing a or b for the direction you want.

  • Page 117: Menu Table

    2 Mins* 5 Mins — Sets the type of paper in 2.Paper Type Plain Paper* the paper tray. Inkjet Paper Brother Photo Other Photo Transparency — Sets the size of the paper 3.Paper Size Letter in the paper tray. Legal 10×15 cm...
  • Page 118 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the ring volume. 1.General 4.Volume 1.Ring Setup (Continued) Med* High Adjusts the volume level 2.Beeper of the beeper. Low* High Adjusts the speaker 3.Speaker volume. Med* High — Changes for Daylight 5.Daylight Savings Time manually.
  • Page 119 Main Menu Submenu Menu Selections Options Descriptions Page Sets the number of rings 2.Fax 1.Setup 1.Ring Delay 02-10 (02*) before the machine Receive (Example for answers in Fax Only or (In Fax mode only) Australia) Fax/Tel mode. Sets the pseudo/double- 2.F/T Ring Time 20 Secs ring time in Fax/Tel mode.
  • Page 120 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page Sends a fax without using 2.Fax 2.Setup Send 5.Real Time TX Next Fax Only the memory. (Continued) (In Fax mode only) (Continued) Off* Sets up your machine with 6.Polled TX Standard an document to be Secure...
  • Page 121 Main Menu Submenu Menu Selections Options Descriptions Page Sets the machine to 2.Fax 5.Remote Fax 1.Forward/Store Off* forward fax messages, to (Continued) Fax Forward call your pager, to store incoming faxes in the Fax Storage memory (so you can retrieve them while you are away from your machine).
  • Page 122 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page — Chooses the Copy 3.Copy 1.Quality Best resolution for your type of Fast document. Normal* — Adjusts the brightness for 2.Brightness -nnnno+ copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Adjusts the contrast for 3.Contrast -nnnno+ copies.
  • Page 123 Main Menu Submenu Menu Selections Options Descriptions Page — — Prints a Transmission 4.Print 1.XMIT Verification Report for Reports Verify your last transmission. — — Prints the Help List so you 2.Help List can see at-a-glance how to quickly program your machine.

  • Page 124: Entering Text

    Menu and Features Entering Text Special characters and symbols Press l, # or 0, and then press d or c to When you are setting certain menu move the cursor under the special character selections, such as the Station ID, you may or symbol you want.

  • Page 125: Specifications

    Specifications General Memory Capacity 16 MB ADF (automatic document Up to 10 pages feeder) Temperature: 20° C - 30° C (68° F - 86° F) Humidity: 50% - 70% (for using the ADF) Paper: [80 gsm (20 lb)] A4 size Paper Tray 100 Sheets [80 gsm (20 lb)] Printer Type...
  • Page 126 Specifications Dimensions 180 mm (7.1 in.) 398 mm (15.7 in.) 468 mm (18.4 in.) 370 mm (14.6 in.) 351 mm (13.8 in.) 443 mm (17.4 in.) Weight 8.2 kg (18.1 lb) Noise Operating: 50 dB or less Temperature Operating: 10 to 35° C (50° F to 95° F) Best Print Quality: 20 to 33°...

  • Page 127: Print Media

    Print media Paper Input Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper transparencies and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 10 × 15 cm, Index card and Post card For more details, see Paper weight, thickness and capacity on page 11.

  • Page 128: Fax

    Specifications Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 14400 bps Document Size ADF Width: 148 mm to 215.9 mm (5.8 in. to 8.5 in.) ADF Height: 148 mm to 355.6 mm (5.8 in. to 14 in.) Scanner Glass Width: Max.

  • Page 129: Automatic Redial

    /250 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications...

  • Page 130: Copy

    Resolution (Monochrome) Scans up to 600×1200 dpi Prints up to 1200×1200 dpi (Colour) Scans up to 600×1200 dpi Prints up to 600×1200 dpi Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document.

  • Page 131: Printer

    Printer Note You can download the free Brother printer driver from the Brother Solutions Center. Visit us at: http://solutions.brother.com Printer Driver ® Windows 98/98SE/Me/2000 Professional/XP/ ® Windows XP Professional x64 Edition driver supporting Brother Native Compression mode and bi-directional capability Brother Ink Driver ®...

  • Page 132: Interface

    Specifications Interface A USB 2.0 interface cable that is no longer than 2.0 m (6 feet). Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 133: Consumable Items

    <Black> LC57BK, <Cyan> LC57C, Consumables <Magenta> LC57M, <Yellow> LC57Y Note Brother does not recommend the use of consumables other than genuine Brother consumables. Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.

  • Page 134: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) CNG tones The special tones (beeps) sent by fax Documents can be placed in the ADF and machines during automatic transmission scanned one page at a time automatically.
  • Page 135 F/T Ring Time Group number The length of time that the Brother A combination of One-Touch and machine rings (when the Receive Mode Speed-Dial numbers that are stored on a setting is Fax/Tel) to notify you to pick up One-Touch key or in a Speed-Dial location a voice call that it answered.
  • Page 136 Glossary Real Time Transmission Manual fax On some models you can dial a fax When memory is full, you can send faxes number and listen to the receiving fax in real time. machine answer your call before you Remaining jobs press Mono Start or Colour Start to You can check which jobs are waiting in begin sending the fax.
  • Page 137 TAD (telephone answering device) You can connect an external TAD to your machine. Telephone Answer Code (For Fax/Tel mode only) When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension phone by pressing this code (# 5 1, # 9 1 for New Zealand).

  • Page 138: Index

    Fax Detect .........33 Daylight Savings Time ......20 Broadcasting ..........25 Dialling setting up Groups for ......51 access codes and credit card Brother numbers ..........51 Solutions Center .........122 Groups ..........25 manual ..........48 Speed-Dial ........... 48 Distinctive Ring ........38 Caller ID Dual Access ..........
  • Page 139 Fax Forwarding changing remotely ......56 programming a number ......53 HELP Fax Resolution key ........27 LCD messages ........106 Fax Storage ..........54 using menu keys ......106 printing from memory ......34 Menu Table ........106 turning on ..........54 Fax, stand-alone receiving ..........31 at end of conversation ......32 Ink cartridges...
  • Page 140 Index Packing the machine ......104 Receive Mode ......... 31 Paper ..........8 External TAD ........31 capacity ..........11 Fax Only ..........31 document size ........6 Fax/Tel ..........31 loading ..........12 Manual ..........31 size ..........10 Redial/Pause key ......49 type ..........
  • Page 141 Temporary copy settings ......65 Text, entering .........115 special characters .......115 Transferring your faxes or Fax Journal report ........92 Transparencies ......8 Troubleshooting ........85 checking ink volume ......102 document jam ........92 error messages on LCD ......89 if you are having difficulty copying ..........88 incoming calls ........88 phone line or connections ....86...
  • Page 142 (e.g. a copy of the sales docket). Contact Brother International (Aust) Pty Ltd for details about your nearest Authorised Warranty Centre or visit: www.brother.com.au Support – For support for your Brother Product other than what you can resolve through the User Guide, Visit our website: www.brother.com.au or visit our Solutions website for FAQs (Frequently Asked Questions), Driver Updates &...
  • Page 143 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. LP5695040 ARL/ASA/NZ Printed in China...

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