Canon imageRUNNER LBP3580 Service Manual page 42

2. Internet Support Internet Support
a. Canon USA's Canon USA's e-Support Center Web Site
The Canon USA Systems and Technical Support Division provides The Canon USA
high-quality e
Canon USA Authorized Servicing Dealers. Canon USA Authorized Servicing Dealers.
Canon USA
Technicians access to technical support information via the Worldwide Technicians access to technical support information via the Worldwide Technicians access to technical support information via the Worldwide
Web.
The following functions and information can be accessed: The following functions and information can be accessed: The following functions and information can be accessed:
 Proactive
 Search for technical solutions with the Integrated Knowledge
 Read or download online documentation
 Download patches and their Readme files
 Download firmware and software drivers
 Track and modify logged cases
 Review all open cases
To access e
Number. To register for a
e-Support Center Support Center Web site at
Click on the "Register" button, and follow the instructions. This service Click on the "Register"
is available at no additional charge to all authorized dealers. is available at no additional charge to all authorized dealers. is available at no additional charge to all authorized dealers.
Figure 12 – e-Support: Login Screen
imageRUNNER LBP3580 Service Guide
Systems and Technical Support Division provides
quality e-Support via the Internet, and is only available for
e-Support is designed to provide Systems Engineers and
Proactive Proactive notification of notification of notification of
Publications, and other information via e Publications, and other information via e-mail message
Search for technical solutions with the Integrated Knowledge Search for technical solutions with the Integrated Knowledge
Management System through Management System through a natural language query
Read or download online documentation
Download patches and their Readme files
ownload firmware and software drivers
Track and modify logged cases
Review all open cases
access e-Support, you must first register for an
. To register for an e-Support ID number, go to the Canon USA
Support: Login Screen
Service Guide
imageRUNNER LBP3580 LBP3580 Service Guide
and is only available for the
Systems Engineers and
new releases, patches, Technical new releases, patches, new releases, patches,
message
natural language query
http://www.support.cusa.canon.com. http://www.support.cusa.canon.com
and follow the instructions. This service
n e-Support ID
the Canon USA
January 2013
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