ResMed Quattro Air NV User Manual page 20

ResMed product. Some regions or states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation
may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights which vary from region to region. For
further information on your warranty rights, contact your local ResMed
dealer or ResMed office.
Warranty information for Australian customers
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
In addition to your rights and remedies under Australian Consumer Law
(and any other applicable law), ResMed Pty Ltd ABN 30 003 765 142 of
1 Elizabeth Macarthur Drive, Bella Vista NSW 2153 Australia (ResMed)
warrants that your ResMed mask system (including mask frame, cushion,
headgear and tubing) will be free from defects in material and
workmanship from the date of purchase for the period of 90 days or in
the case of disposable masks the maximum use period.
To make a claim under this warranty you should contact the ResMed
accredited outlet from which you purchased your ResMed product or
send your claim to ResMed at 1 Elizabeth Macarthur Drive, Bella Vista
NSW 2153 Australia (phone number (02) 8884 1000)
(email: reception@resmed.com.au). All claims under this warranty must
be accompanied by your original receipt.
You will then need to deliver the ResMed product you claim is defective
to the ResMed accredited outlet from which you purchased your ResMed
product or your closest ResMed accredited outlet at your expense. A
similar product will normally be lent to you by your ResMed accredited
outlet while your product is assessed.
The product you claim as defective must be delivered from the ResMed
accredited outlet to the ResMed Service Centre within the relevant
warranty period referred to above. ResMed will not be responsible for the
cost of the transport of your ResMed product to the ResMed service
centre. You must pay any necessary costs to the ResMed accredited
outlet. If ResMed determines that your warranty claim is valid, we will
return the repaired product, or a replacement product, to your ResMed
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