Table of Contents
Advertisement
60
C H A P T E R E I G H T
DIFFICULTY
Cannot print when using Adobe
Illustrator.
When using ATM fonts, some
characters are missing or some
are printed in the same place.
DOS Setup Printing Difficulties
I cannot print from my application
software.
The machine prints, but it prints
incorrect information. Sometimes it
prints a couple of characters and
then ejects the page, etc.
The machine prints the part of my
document but does not print the last
page (The LCD shows REMAINED
DATA).
Paper Handling Difficulties
The machine does not load paper. The The paper cassette may be out of paper or not properly installed.
LCD shows CHECK PAPER or
PRINTER JAM
The machine does not load paper from
the manual feed slot.
How can I clear paper jams?
Print Quality Difficulties
Printouts are too dark or light
Printed pages contain white stripes.
White Stripes or
Faint lmages
Printed pages are stained with toner
or have vertical stripes.
Dark Stripes or Toner Stains
SUGGESTIONS
Try to reduce the printing resolution.
®
If you are using Windows
menu. Open'Brother MFC-9750' properties. Click 'Spool Setting' on the
characters 'Details' tab. Select 'RAW' from 'Spool Data Format'.
Check that the DOS application software interface settings match those
of your printer: for example, if you are using a parallel printer cable, you
would probably set your DOS software printer port to LPT1. Check for
an error message on the LCD.
This is an indication that your application printer emulation setting and
the machine's printer emulation do not match. Check your application
software to make sure you selected the correct printer driver.
This is comon problem first with database software and part of
spreadsheet software when they are not correctly set up. The data has
been sent to the printer but the printer did not receive the Page Eject
command. Press Job Cancel to eject the page. Then ask your software
supplier how to add a Page Eject (or Form Feed) command to the end of
your print job.
If it is empty, load a new stack of paper into the cassette. If there is
paper in the paper cassette, make sure it is straight. If the paper is
curled, you should straighten it. Sometimes it is helpful to remove the
paper, turn the stack over and put it back into the paper cassette.
Reduce the amount of paper in the paper cassette, then try again.
Check the manual feed mode is not selected in the printer driver.
Reinsert the paper firmly, one sheet at a time.
Make sure that manual feed mode is selected in the printer driver.
See "Printer Jam".
Adjust the print conditions by setting the Print Density function, It has
been factory set to the middle position. See "Setting the Print Density" in
chap. 2.
You may fix this by wiping the scanner windows with a clean soft cloth.
(See "Regular Maintenance" and "Cleaning the Drum Unit" in this
chapter.) If you still see white stripes or faint images and the display
shows CHANGE DRUM SOON, replace the drum unit with a new one.
Check the machine's environment. Conditions such as humidity, high
temperatures, etc. may cause this print defect to occur.
Clean the machine's interior and the primary corona wire of drum unit.
See "Regular Maintenance" and "Cleaning the Drum Unit" in this
chapter. Make sure that the tab of the corona wire is at the home position.
If after cleaning, you still see dark stripes or toner stains and the display
shows CHANGE DRUM SOON, replace the drum unit with a new one.
95/98, select 'Printer Settings' from the 'Start'
Advertisement
Table of Contents
