Error And Maintenance Messages - Brother MFC-8380DN User Manual

Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Error Message
20 Sheet Limit
Access Error
Cartridge Error
Comm.Error
Connection Fail
132
Cause
The ADF output tray has reached
its maximum capacity.
The device is removed from the
USB direct interface while the
data is processing.
The toner cartridge is not installed
correctly.
Poor telephone line quality
caused a communication error.
You tried to poll a fax machine
that is not in Polled Waiting mode.
Action
Do one of the following:
To send the pages scanned so far, press
1.Send.
To delete the scanned pages, press
2.Delete.
If you send the pages already scanned and
want to send the remaining pages, remove
the scanned sheets from the ADF output
tray, then dial the fax number (if you are
sending a fax) and press Start.
Press Stop/Exit. Reinsert the device and try
to print with Direct Print.
Pull out the drum unit, take out the toner
cartridge and put it back into the drum unit
again.
Try sending the fax again or try connecting
the machine to another telephone line. If the
problem continues, call the telephone
company and ask them to check your
telephone line.
Check the other fax machine's polling setup.
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