Brother MFC-8380DN User Manual
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Brother MFC-8380DN User Manual

Brother multifunction printer user's guide
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Download this manual See also: Service Manual, Software User Manual
USER'S GUIDE
MFC-8370DN
MFC-8380DN
Version 0
ARL/ASA/NZ

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Summary of Contents for Brother MFC-8380DN

  • Page 1 USER’S GUIDE MFC-8370DN MFC-8380DN Version 0 ARL/ASA/NZ...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.

  • Page 4: Table Of Contents

    Using the documentation ...2 Symbols and conventions used in the documentation ...2 Accessing the Software User’s Guide and Network User’s Guide ...3 Viewing documentation ...3 Accessing Brother Support (Windows Control panel overview ...6 Data LED indications ...9 Loading paper and documents Loading paper and print media ...10...
  • Page 5 Entering fax mode ... 36 Sending a single-sided fax from the ADF ... 36 Sending a 2-sided fax from the ADF (MFC-8380DN)... 36 Sending a fax from the scanner glass ... 37 Faxing Letter size documents from the scanner glass ... 38 Cancelling a fax in progress ...
  • Page 6 External and extension telephones...59 Operating from external and extension telephones ...59 For Fax/Tel mode only...59 Connecting an external or extension telephone ...59 Using a non-Brother cordless external handset ...60 Using Remote Codes ...60 Dialling and storing numbers How to dial ...62 Manual dialling...62...
  • Page 7 Storing numbers ... 63 Storing a pause ... 63 Storing One Touch Dial numbers ... 63 Storing Speed Dial numbers... 64 Changing One Touch and Speed Dial numbers... 65 Setting up Groups for Broadcasting ... 65 Combining quick dial numbers ... 66 Tone or Pulse (not available in New Zealand)...
  • Page 8 Copy options (temporary settings)...81 Enlarging or reducing the image copied ...81 Using the Options key ...82 Sorting copies using the ADF ...83 Improving copy quality ...83 Adjusting Contrast and Brightness ...83 Making N in 1 copies (page layout) ...84 Tray selection ...85 Duplex (2-sided) copying ...86 Duplex Copy (long edge flip) ...86 Advanced Duplex Copy (short edge flip) ...87...
  • Page 9 Important Safety Instructions... 109 Libtiff Copyright and License ... 111 Legal limitations for copying ... 111 Trademarks... 112 Options Optional paper tray (LT-5300) (MFC-8380DN)... 113 Memory board... 113 Installing extra memory ... 114 Troubleshooting and routine maintenance Troubleshooting ... 115 If you are having difficulty with your machine ...
  • Page 10 Menu table ...165 Entering text...179 Specifications General ...181 Print media...183 Fax...185 Copy ...186 Scan...187 Print ...188 Interfaces ...189 Direct Print feature...189 Computer requirements ...190 Consumable items ...192 Ethernet wired network ...193 Glossary Index viii...
  • Page 11 Section I General General information Loading paper and documents General Setup Security features...

  • Page 12: General Information

    General information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.

  • Page 13: Accessing The Software User's Guide And Network User's Guide

    User's Guides in HTML format. If you have not installed the software, you can find the documentation by following the instructions below: Turn on your PC. Insert the Brother CD-ROM labelled ® Windows into your CD-ROM drive. If the language selection screen appears, click your language.
  • Page 14 Quick Setup Guide. The PDF format is recommended for printing the manuals. Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

  • Page 15: Accessing Brother Support (Windows ® )

    ® (Windows You can find all the contacts you will need, such as Web support (Brother Solutions Center). Click Brother Support on the main menu. The following screen will appear: To access our web site (http://www.brother.com/) click Brother Home Page.

  • Page 16: Control Panel Overview

    Chapter 1 Control panel overview MFC-8370DN and MFC-8380DN have the same keys. 1 One Touch keys These 8 keys give you instant access to 16 previously stored numbers. Shift Lets you access One Touch numbers 9 to 16 when held down.
  • Page 17 User’s Guide on the CD-ROM.) Copy Puts the machine in Copy mode. 10 Duplex You can choose Duplex to copy on both sides of the paper. (Scan and Print for MFC-8380DN, Print only for MFC-8370DN) General information 11 Print keys: Direct Lets you print data from a USB Flash memory drive connected directly to the machine.
  • Page 18 Chapter 1 12 Copy keys: Options You can quickly and easily choose temporary settings for copying. Enlarge/Reduce Reduces or enlarges copies.

  • Page 19: Data Led Indications

    Data LED indications The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status. LED Status LED is off. LED is on. LED is blinking. Machine Status Description Ready Mode The machine is ready to print, in sleep mode, there is no print data, or the power switch is off.

  • Page 20: Loading Paper And Documents

    Loading paper and print media The machine can feed paper from the standard paper tray, optional lower tray (MFC-8380DN) or multi-purpose tray. When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software.

  • Page 21: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Put paper in the tray, and make sure that the paper is below the maximum paper mark (1). The side to be printed on must be face down. IMPORTANT Make sure the paper guides touch the sides of the paper so it will feed correctly. Put the paper tray firmly back in the machine.
  • Page 22 Chapter 2 <For printing envelopes only> Pull down the two blue levers, one on the left-hand side and one on the right- hand side, toward you as shown in the illustration below. Open the MP tray and lower it gently. Pull out the MP tray support (1) and unfold the flap (2).

  • Page 23: Unprintable Area

    Unprintable area Unprintable area for faxes and copies The figures below show unprintable areas. Usage Copy Note (For copies) This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The unprintable area changes with the paper size. Unprintable area when printing from a computer When using the printer driver the printable area is smaller than the paper size, as shown below.

  • Page 24: Acceptable Paper And Other Print Media

    Type and size of paper The machine loads paper from the installed standard paper tray, optional lower tray (MFC-8380DN) or multi-purpose tray. Standard paper tray Since the standard paper tray is a universal type, you can use any of the paper sizes (one...

  • Page 25: Paper Capacity Of The Paper Trays

    Paper Tray A4, Letter, Executive, A5, B5 and B6. (Tray#2) (MFC-8380DN) Legal or Folio size paper are not available in some regions. Folio size is 215.9 mm × 330.2 mm Recommended paper specifications The following paper specifications are suitable for this machine.

  • Page 26: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
  • Page 27 Envelopes Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper.
  • Page 28 If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

  • Page 29: Loading Documents

    Loading documents Using the automatic document feeder (ADF) The ADF can hold up to 20 pages of A4 size paper and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF. IMPORTANT •...

  • Page 30: Using The Scanner Glass

    Chapter 2 Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to 215.9 mm wide and 297 mm long. Note To use the scanner glass, the ADF must be empty.

  • Page 31: General Setup

    Menu, 1, 2, 1, 3 if you installed the optional tray. Tray#2 Only or T2 appears only if the optional tray is installed. The optional tray is available for MFC-8380DN. Press a or b to choose Thin, Plain, Thick, Thicker, Transparency or Recycled Paper.

  • Page 32: Paper Size

    Menu, 1, 2, 2, 3. Tray#2 Only or T2 appears only if the optional tray is installed. The optional tray is available for MFC-8380DN. Press a or b to choose A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6, Folio or Any.

  • Page 33: Tray Use In Fax Mode

    >MP. Press OK. Tray#2 Only or T2 appears only if the optional tray is installed. The optional tray is available for MFC-8380DN. Press Stop/Exit. Tray Use in print mode You can change the default tray the machine will use for printing from your computer.

  • Page 34: Volume Settings

    Chapter 3 Volume settings Ring volume You can choose a ring volume level from a range of settings, from High to Off. While in Fax mode press the volume level. The LCD will show the current setting, and each key press will change the volume to the next level.

  • Page 35: Set Daylight Saving Time

    Set Daylight Saving Time You can set the machine to change for Daylight Saving Time. If you choose On, it will reset the time forward one hour and if you choose Off, it will reset the time backward one hour. Press Menu, 1, 4.

  • Page 36: Lcd Contrast

    Chapter 3 LCD Contrast You can change the contrast to make the LCD look lighter or darker. Press Menu, 1, 7. Press b to make the LCD lighter. Or, press a to make the LCD darker. Press OK. Press Stop/Exit. Dial prefix The dial prefix setting will automatically dial a predefined number before every fax number...

  • Page 37: Security Features

    For more information about how to reset the password call your Brother dealer for service. Note • Secure Function Lock can be set manually at the control panel or by using Web Based Management.

  • Page 38: Changing The Password For The Administrator

    Chapter 4 Changing the password for the administrator Press Menu, 1, 8, 1. Press a or b to choose Set Password. Press OK. Enter the registered four-digit password. Press OK. Enter a four-digit number for the new password. Press OK. If the LCD shows Verify: re-enter the new password.

  • Page 39: Setting Up Restricted Users

    Setting up restricted users You can set up users with restrictions and a password for functions that are available to them. You can set up more advanced restrictions, such as by page count or PC user login name, through Web Based Management.

  • Page 40: Switching Users

    Chapter 4 Switching Users This setting allows you to switch between restricted users or Public mode when Secure Function Lock is turned on. Changing to the restricted user Mode Hold down Shift as you press Secure. Press a or b to choose your name. Press OK.

  • Page 41: Setting Up The Password

    • If you have already set the password, you will not need to set it, again. • If you forget the Memory Security password, please call your Brother dealer. Press Menu, 1, 8, 1. Enter a four-digit number for the password using number 0-9.

  • Page 42: Setting Lock

    Volume Daylight Save Ecology Tray Use LCD Contrast Document Scan Setting Lock Secure Function Lock (MFC-8380DN) Memory Security (MFC-8370DN) Dial Restriction Setting up the password Press Menu, 1, 8, 2. Enter a four-digit number for the password using numbers 0-9.

  • Page 43: Turning Setting Lock On/Off

    Turning Setting Lock on/off If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Turning Setting Lock on Press Menu, 1, 8, 2. Press a or b to choose On. Press OK.

  • Page 44: One Touch Restriction

    Chapter 4 One Touch restriction Press Menu, 2, 6, 2. Press a or b to choose Off, Enter # twice or On. Press OK. Press Stop/Exit. Speed Dial restriction Press Menu, 2, 6, 3. Press a or b to choose Off, Enter # twice or On.
  • Page 45 Section II Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote Fax Options Polling Printing reports...

  • Page 46: Sending A Fax

    Stop/Exit to cancel or Start to send the scanned pages. Sending a 2-sided fax from the ADF (MFC-8380DN) You can send a 2-sided document from the ADF. To cancel a fax in progress press Stop/Exit.

  • Page 47: Sending A Fax From The Scanner Glass

    Changing a 2-sided fax layout You need to choose the duplex scanning format before you send a fax. The format you choose will depend on the layout of your 2-sided document. Press Menu, 1, 9, 3. Do one of the following: If your document is flipped on the Long edge, press a or b to choose Long edge.

  • Page 48: Faxing Letter Size Documents From The Scanner Glass

    Chapter 5 Faxing Letter size documents from the scanner glass When faxing Letter size documents, you need to set the scan glass size to Letter otherwise a portion of your faxes will be missing. Make sure you are in Fax mode Press Menu, 1, 9, 1.

  • Page 49: Cancelling A Broadcast In Progress

    Cancelling a Broadcast in progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. Press Menu, 2, 7. The LCD will display the Broadcast job number followed by the fax number being dialled (for example, #001 0123456789) and the broadcast job numbers (for example, Broadcast#001).

  • Page 50: Electronic Cover Page

    Chapter 5 Electronic cover page This feature will not work unless you have already programmed your Station ID. (See the Quick Setup Guide.) You can automatically send a cover page with every fax. Your cover page includes your Station ID, a comment, and the name (or number) stored in the One Touch or Speed Dial memory.

  • Page 51: Contrast

    Using a printed cover page If you want to use a printed cover page that you can write on, you can print the sample page and attach it to your fax. Make sure you are in Fax mode Press Menu, 2, 2, 7. Press a or b to choose Print Sample.

  • Page 52: Dual Access

    Chapter 5 Dual access You can dial a number, and start scanning the fax into memory even when the machine is sending from memory, receiving faxes or printing PC data. The LCD will show the new job number. The number of pages you can scan into the memory will vary depending on the data that is printed on them.

  • Page 53: Delayed Fax

    Delayed Fax You can store up to 50 faxes in the memory to be sent within a twenty four hour period. Make sure you are in Fax mode Load your document. Press Menu, 2, 2, 3. Enter the time you want the fax to be sent (in 24-hour format).

  • Page 54: Out Of Memory Message

    Chapter 5 Out of memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.

  • Page 55: Receiving A Fax

    Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 46.) Choosing the Receive Mode Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the...

  • Page 56: Using Receive Modes

    Chapter 6 Using receive modes Some receive modes answer faxes automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay on page 47.) Fax Only Fax Only mode will automatically answer every call as a fax.

  • Page 57: Receive Mode Settings

    Receive Mode settings Ring Delay The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephones on the same line as the machine, choose the maximum number of rings.

  • Page 58: Fax Detect

    Chapter 6 Fax Detect If Fax Detect is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.

  • Page 59: Additional Receiving Operations

    Additional receiving operations Printing a reduced incoming If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 2, 2).

  • Page 60: Receiving Faxes Into Memory

    Chapter 6 Receiving faxes into memory As soon as the paper tray becomes empty during fax reception, the screen will display No Paper, asking you to put paper in the paper tray. (See Loading paper and print media on page 10.) If you are unable to put paper in the paper tray the following will happen: If Memory Receive is On:...

  • Page 61: Telephone And External Devices

    Telephone and external devices Telephone line services Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine. Do you have Voice Mail? If you have Voice Mail on the telephone line that you will install your new Machine on, there is a strong possibility that Voice Mail...
  • Page 62 Chapter 7 What is the Advantage of using ® ® ® Telstra FaxStream Duet ® ® Using Telstra FaxStream Duet most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all telephones (extension and external) and the fax machine will ring to alert you to pick it up.

  • Page 63: Very Important

    Set the Distinctive Ring to ON Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Your Distinctive Ring Number does not allow Voice Calls - only Faxes. You cannot change the receive mode to another mode while the Distinctive Ring is set to on.

  • Page 64: Telephone Service For New Zealand

    Chapter 7 Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one telephone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
  • Page 65 Note After you have set the FaxAbility feature to On, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the FaxAbility number, Manual mode means you must answer all the call yourself. You can not change the receive mode to the other mode while the FaxAbility is set to on.

  • Page 66: Telephone Service For Some Countries

    Chapter 7 Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one telephone line. Each telephone number has its own Distinctive Ringing pattern, so you will know which telephone number is ringing.

  • Page 67: Connecting An External Tad

    Turning off Distinctive Ring Press Menu, 2, 0, 2. Press a or b to choose Off. Press OK. Press Stop/Exit. Note If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the receive Mode again.

  • Page 68: Recording An Outgoing Message (Ogm)

    Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not...

  • Page 69: External And Extension Telephones

    External and extension telephones Note You need to turn the Remote Codes setting to on to use the Remote Activation Code l51 (l91 for New Zealand) and Remote Deactivation Code #51 (#91 for New Zealand). (See Using Remote Codes on page 60.) Operating from external and extension telephones If you answer a fax call at an extension...

  • Page 70: Using A Non-Brother Cordless External Handset

    Chapter 7 Using a non-Brother cordless external handset If your non-Brother cordless telephone is connected to the telephone line cord (see page 59) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
  • Page 71 If you chose On in step c, enter the new Remote Activation Code. Press OK. Enter the new Remote Deactivation Code. Press OK. Press Stop/Exit. Telephone and external devices...

  • Page 72: Dialling And Storing Numbers

    Dialling and storing numbers How to dial You can dial in any of the following ways. Manual dialling Use the dial pad to enter all the digits of the telephone or fax number. One touch Dialling Press the One Touch key that stores the number you want to call.

  • Page 73: Search

    Search You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbers on page 63 and Storing Speed Dial numbers on page 64.) Press twice. Press the dial pad keys for the first few letters of the name.

  • Page 74: Storing Speed Dial Numbers

    Chapter 8 Enter the number (up to 20 characters). Press OK. Choose one of the options below: Enter the name using the dial pad (up to 15 characters). Press OK. Press OK to store the number without a name. If you want to save a fax resolution along with the number, choose one of the options below: To store the fax resolution, press a or...

  • Page 75: Changing One Touch And Speed Dial Numbers

    Changing One Touch and Speed Dial numbers If you try to store a number in a One Touch or Speed Dial location that already has a number stored in it, the LCD will show that existing name or number. If your machine has a scheduled job or you have set up fax forwarding to a stored number, the LCD will first ask you if you want to edit the number.

  • Page 76: Combining Quick Dial Numbers

    Chapter 8 The LCD will display your chosen One Touch numbers with a l and Speed Dial numbers with a # (for example l006, #009). Press OK when you have finished adding numbers. Do one of the following: Enter the name using the dial pad (up to 15 characters).

  • Page 77: Remote Fax Options

    Remote Fax Options Remote Fax Options let you receive faxes while you are away from the machine. You can use only one Remote Fax Option at a time. Fax Forwarding The Fax Forwarding feature lets you automatically forward your received faxes to another machine.

  • Page 78: Pc Fax Receive

    Chapter 9 PC Fax Receive If you turn on the PC Fax Receive feature your MFC will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes.

  • Page 79: Changing Remote Fax Options

    Changing Remote Fax Options If received faxes are left in your machine’s memory when you change to another Remote Fax Option, the LCD will ask you the following message: Erase All Doc? 1.Yes 2.No Print All Fax? 1.Yes 2.No If you press 1, faxes in the memory will be erased or printed before the setting changes.

  • Page 80: Remote Retrieval

    Chapter 9 Remote retrieval The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine. You can call your machine from any touch tone phone or fax machine, then use the Remote Access Code to retrieve your messages.

  • Page 81: Retrieving Fax Messages

    Retrieving fax messages Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, during a period of silence enter your Remote Access Code (3 digits followed by l). If you hear one long beep, you have messages.

  • Page 82: Remote Fax Commands

    Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Change the fax forwarding or fax storage settings...

  • Page 83: Polling

    Secure polling lets you restrict who can get the documents you set up to be polled. Secure polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.

  • Page 84: Sequential Polling

    Chapter 10 Sequential polling Sequential polling lets you request documents from several fax machines in one operation. Make sure you are in Fax mode Press Menu, 2, 1, 8. Press a or b to choose Standard, Secure or Timer. Press OK. Choose one of the options below.

  • Page 85: Setup For Polled Transmit With A Secure Code

    Secure polling lets you restrict who can get the documents you set up to be polled. Secure polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.

  • Page 86: Printing Reports

    Printing reports Fax reports Some fax reports (transmission verification and fax journal) can be printed automatically and manually. Transmission verification report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission...

  • Page 87: Reports

    6 Network Config Lists your network settings. 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer. How to print a report Press Menu, 6. Do one of the following: Press a or b to choose the report you want.
  • Page 88 Chapter 11...

  • Page 89: Section Iii Copy

    Section III Copy Making copies...

  • Page 90: Making Copies

    Making copies How to copy Entering copy mode Press (Copy) to enter Copy mode. 1 Stack/Sort/Duplex 2 Copy ratio and copy layout 3 Contrast 4 Quality 5 Number of copies Making a single copy Make sure you are in Copy mode Load your document.

  • Page 91: Copy Options (Temporary Settings)

    Copy options (temporary settings) When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. The machine returns to its default settings one minute after copying, unless you have set the Mode Timer to 30 seconds or less.

  • Page 92: Using The Options Key

    Chapter 12 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Press a or b, then press OK Stack/Sort (appears when the document is in the ADF) Quality Brightness Contrast...

  • Page 93: Sorting Copies Using The Adf

    Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Make sure you are in Copy mode Unfold the ADF output tray and place your document face down in the ADF input tray.

  • Page 94: Making N In 1 Copies

    Chapter 12 To change the default setting follow the steps below: Press Menu, 3, 2. Press a to make a lighter copy or press b to make a darker copy. Press OK. Press Stop/Exit. Contrast Adjust the contrast to help an image look sharper and more vivid.

  • Page 95: Tray Selection

    Note • T2 or #2 appears only if the optional paper tray is installed. • T2 or #2 is available for MFC-8380DN. • To change the default setting for Tray Select, see Tray Use in copy mode on page 22.

  • Page 96: Duplex (2-Sided) Copying

    Enter the number of copies (up to 99) using the dial pad. Press Duplex and a or b to select 1sidedi2sided L. Press OK. Press Start to copy the document. MFC-8380DN 1sidedi2sided L Portrait Landscape 2sidedi2sided Portrait Landscape...

  • Page 97: Advanced Duplex Copy (Short Edge Flip)

    Enter the number of copies (up to 99) using the dial pad. Press Duplex and a or b to select 1sidedi2sided L. Press OK. Press Start to copy the document. MFC-8380DN Advanced 2sided Si1sided Portrait Landscape Advanced 1sidedi2sided S Portrait...

  • Page 98: Out Of Memory Message

    Chapter 12 Press a or b to select 2Sided Si1Sided or 1sidedi2sided S. Press OK. Press Start to copy the document. Note • Duplex copy using a 2-sided legal size document is not available. • (L) means Long edge and (S) means Short edge.

  • Page 99: Section Iv Direct Printing

    Section IV Direct printing Printing data from a USB Flash memory drive or a digital camera supporting mass storage...

  • Page 100: Printing Data From A Usb Flash Memory Drive Or A Digital Camera Supporting Mass Storage

    Direct Print supports the following file formats: PDF version 1.7 JPEG Exif + JPEG PRN (created by Brother driver) TIFF (scanned by all MFC or DCP Brother models) ® PostScript 3™ (created by the Brother BRScript3 printer driver) XPS version 1.0 PDF data including a JBIG2 image file, a JPEG2000 image file or transparency files are not supported.

  • Page 101: Printing Data Directly From The Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    USB direct interface (1) on the front of the machine. Note For MFC-8380DN • If the Direct Print setting of Secure Function Lock 2.0 is set to Off for all users (including Public mode settings),...

  • Page 102: Understanding The Error Messages

    Chapter 13 Do one of the following: Press a or b to choose a setting you need to change and press OK, and then press a or b to choose an option for the setting and press OK. If you do not need to change the current default settings, go to step e.

  • Page 103: Section V Software

    Section V Software Software and Network features...

  • Page 104: Software And Network Features

    Note If you have not installed the software, see Viewing documentation (Windows on page 3. From the Start menu, point to Brother, MFC-XXXX from the programs group, then click User's Guides in HTML format. Click on the manual you want...

  • Page 105: Macintosh

    Software and Network features Macintosh Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your CD-ROM drive. Double-click the Documentation icon. Double-click your language folder, and then double-click the top.html file.
  • Page 106 Chapter 14...
  • Page 107 Section VI Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...

  • Page 108: Safety And Legal

    Safety and legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard grounded electrical socket. Choose a location where the temperature remains between 10°C and 32.5°C and the humidity is between 20% to 80% (without condensation.) WARNING...

  • Page 109: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
  • Page 110 6 Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. 7 If any cables become damaged, disconnect your machine, and contact your Brother dealer. 8 DO NOT place any objects on the machine, or obstruct the air vents.
  • Page 111 Safety and legal To prevent injuries, be careful not to put your hands on the edge of the machine under the scanner or document cover as shown in the illustrations. To prevent injuries, be careful not to put your fingers in the areas shown in the illustration. When you move the machine, grasp the side hand holds that are located at the bottom of the machine.

  • Page 112: Important Information

    Important Information IEC60825-1+A2:2001 Specification This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required. This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.

  • Page 113: Disconnect Device

    International ENERGY STAR The purpose of the International ENERGY STAR popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency. ® Compliance Statement ®...

  • Page 114: Important Information For Australia

    Important Information for Australia IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard threepin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
  • Page 115 14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. 15 DO NOT attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks.

  • Page 116: Important Information For New Zealand

    Important Information for New Zealand IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard threepin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
  • Page 117 12 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other party.

  • Page 118: Important Notice

    24 This unit will only work in conjunction with a tone signalling (DTMF) telephone, but some telephones are not compatible. Since noise or speech from the telephone can upset dialling from this unit, errors may result if the devices are used together in other than quiet conditions. 25 Where it is necessary to dial prefix digits, such as a Caller Display override code (“0196 ”...

  • Page 119: Important Information For Some Countries

    Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. Safety and legal...
  • Page 120 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...

  • Page 121: Libtiff Copyright And License

    Libtiff Copyright and License Use and Copyright Copyright© 1988-1997 Sam Leffler Copyright© 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

  • Page 122: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 123: B Options

    When an optional tray is installed, the machine can hold up to 550 sheets of plain paper. If you want to buy an optional lower tray unit, contact your Brother dealer For setup, see the instructions that we have supplied with the lower tray unit.

  • Page 124: Installing Extra Memory

    Installing extra memory Turn off the machine’s power switch. Unplug the telephone line cord. Disconnect the interface cable from the machine, and then unplug the power cord from the electrical socket. Note Be sure to turn off the machine’s power switch before you install or remove the SO-DIMM.

  • Page 125: Troubleshooting And Routine Maintenance Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.

  • Page 126: Receiving Faxes

    If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.
  • Page 127 Suggestions If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD on page 57.) Connect the external TAD as shown in the illustration on page 57.

  • Page 128: Handling Incoming Calls

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 129: Printing Difficulties

    Check the machine is online: ® (Windows Vista ) Click the Start button, Control Panel, Hardware and Sound, and then Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (Windows XP and Windows Server choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked.

  • Page 130: Scanning Difficulties

    The scanned documents jam on the ADF output tray. Suggestions Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. Try increasing the scanning resolution.

  • Page 131: Print Quality Difficulties

    Print quality difficulties Difficulties Printed pages are curled. Printed pages are smeared. Printouts are too light. Network difficulties Difficulties Suggestions Cannot print over a wired Network. If you are having Network problems see the Network User's Guide on the CD- ROM for more information.
  • Page 132 To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below: 1. In Description of service: - Enter any description, for example “Brother PC Fax receiving” 2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.
  • Page 133 Click the Add port... button. To add port 54926 for Network PC Fax, enter the information below: 1. In Name: Enter any description. (for example “Brother PC Fax”) 2. In Port number: Enter “54926”. 3. Make sure UDP is chosen. Then click OK.

  • Page 134: Improving The Print Quality

    Improving the print quality Examples of poor print quality ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 White lines across the page ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 White lines down the page Hollow print...
  • Page 135 The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 157.) The fuser unit may be contaminated. Call your Brother dealer for service. Check the paper type and quality. (See Acceptable paper and other print media on page 14.)
  • Page 136 Examples of poor print quality Envelope creases Curled or wavy Recommendation Make sure that the envelope levers inside the back cover are pulled down when you print the envelopes. Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long.
  • Page 137 Examples of poor print Recommendation quality Curled Troubleshooting and routine maintenance Turn the paper over in the paper tray, and print again. (excluding Letterhead paper) If the problem remains, slide the Anti-Curl Switch as follows: 1 Open the back cover. 2 With one hand, use the tab (1) to lift the roller assembly, then use your other hand to slide the Anti-Curl Switch (2) in the direction of the arrow.
  • Page 138 149 and Cleaning the drum unit on page 150.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 157.) The fuser unit may be contaminated. Call your Brother dealer for service.
  • Page 139 (See Replacing a toner cartridge on page 154.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 157.) The fuser unit may be smudged. Call your Brother dealer for service.
  • Page 140 Examples of poor print quality ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 Poor fixing Recommendation Open the back cover and make sure that the two blue levers on the left and right hand sides are in the up position. Choose Improve Toner Fixing mode in the printer driver.

  • Page 141: Setting Dial Tone Detection

    Setting Dial Tone detection When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone.

  • Page 142: Error And Maintenance Messages

    The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Error Message...
  • Page 143 Error Message Cause The temperature of the drum unit Cooling Down or toner cartridge is too hot. The Wait for a while machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and Wait for a while.
  • Page 144 The paper is jammed in the paper Jam Tray 1 tray of the machine. Jam Tray 2 (MFC-8380DN) The machine is out of paper or No Paper paper is not correctly loaded in the paper tray. The number you dialled does not No Response/Busy answer or is busy.
  • Page 145 It is time to replace the fuser unit. Call your Brother dealer to replace the fuser Replace Fuser It is time to replace the laser unit. Call your Brother dealer to replace the laser...
  • Page 146 An incompatible or broken device Unusable Device has been connected to the USB direct interface. Action Call your Brother dealer to replace the PF Kit 1. Call your Brother dealer to replace the PF Kit 2. Call your Brother dealer to replace the PF Kit MP.

  • Page 147: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Journal report If the LCD shows: Print Unable XX Scan Unable XX We recommend transferring your faxes to another fax machine or to your PC. (See Transferring faxes to another fax machine on page 137 or Transferring faxes to your PC on page 137.) You can also transfer the Fax Journal report to see if there are any faxes you need to...

  • Page 148: Document Jams

    Document jams If the document is jammed, follow the steps below. IMPORTANT After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam. Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed.

  • Page 149: Paper Jams

    If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 150 Paper is jammed in Paper Tray 1 or Tray 2 (MFC-8380DN) If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps: Pull the paper tray completely out of the machine.
  • Page 151 Make sure the paper is below the maximum paper mark (b) of the paper tray. While pressing the blue paper- guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. Put the paper tray firmly back in the machine.
  • Page 152 Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out of the paper tray opening. IMPORTANT We recommend that you place the drum unit and toner cartridge assembly on a...
  • Page 153 CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait at least 10 minutes for the machine to cool down before attempting to clear the paper jam. Slowly take out the drum unit and toner cartridge assembly.
  • Page 154 Paper is jammed at the back of the machine Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket. Press the front cover release button and open the front cover. CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be...
  • Page 155 Put the drum unit and toner cartridge assembly back in the machine. Close the front cover. Plug the machine’s power cord back into the electrical socket first, and reconnect all cables and telephone line cord. Turn on the machine’s power switch. Troubleshooting and routine maintenance Paper is jammed in the duplex tray Pull the duplex tray completely out of the...

  • Page 156: Routine Maintenance

    Routine maintenance WARNING Use neutral detergents. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. (For more information see Important Information on page 102.) IMPORTANT The drum unit contains toner, so handle it...

  • Page 157: Cleaning The Scanner

    Cleaning the scanner Turn off the machine. Unplug the telephone line cord first, disconnect all cables and then unplug the power cord from the electrical socket. Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.

  • Page 158: Cleaning The Laser Scanner Window

    Cleaning the laser scanner window WARNING Use neutral detergents. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. For more information see Important Information on page 102.

  • Page 159: Cleaning The Corona Wire

    Put the drum unit and toner cartridge assembly back in the machine. Close the front cover. Plug the machine’s power cord back into the electrical socket first, and then plug in the telephone line cord. Turn on the machine. Troubleshooting and routine maintenance Cleaning the corona wire If you have print quality problems, clean the corona wire as follows:...

  • Page 160: Cleaning The Drum Unit

    Clean the corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. Note Be sure to return the blue tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
  • Page 161 Push down the blue lock lever and take the toner cartridge out of the drum unit. IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. •...
  • Page 162 Close the front cover. Plug the machine’s power cord back into the electrical socket first, and then reconnect all cables and telephone line cord. Turn on the machine.

  • Page 163: Replacing The Consumable Items

    Replacing the consumable items You will need to replace the consumable items when the machine indicates that the life of the consumable is over. Toner cartridge Order No. TN-3250, TN-3290 IMPORTANT • We recommend placing used consumable items on a sheet of paper to prevent accidentally spilling or scattering the material inside.

  • Page 164: Replacing A Toner Cartridge

    Replacing a toner cartridge The High Yield toner cartridges can print approximately 8,000 pages and the Standard toner cartridges can print approximately 3,000 pages . Actual page count will vary depending on your average type of document (i.e., standard letter, detailed graphics).
  • Page 165 • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother toner cartridges (TN-3250/TN- 3290).
  • Page 166 Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the lock lever will lift automatically. Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

  • Page 167: Replacing The Drum Unit

    Replacing the drum unit The machine uses a drum unit to create print images on paper. If the LCD shows Replace Drum, the drum unit is near the end of its life and it is time to buy a new one. Even if the LCD shows Replace Drum, you may be able to continue printing without having to replace the drum unit for a while.
  • Page 168 IMPORTANT • We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.

  • Page 169: Replacing Periodic Maintenance Parts

    PF Kit MP and 100,000 pages for PF Kit 1 , PF Kit 2 , Fuser and Laser. Please call your Brother dealer when the following messages appear on the LCD. 12,000 pages for India 80,000 pages for India LCD message...

  • Page 170: Reset

    3 All Settings You can reset all the machine settings back to the settings that were set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. Note Unplug the interface cable before you choose Network or All Settings.

  • Page 171: Packing And Shipping The Machine

    Packing and shipping the machine CAUTION Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing. When you transport the machine, use the packing materials that came with your machine.
  • Page 172 Take the two styrofoam pieces and match the front of the machine to the “FRONT” mark on one of the styrofoam pieces, and the back of the machine to the “REAR” mark on the other styrofoam piece (5). Coil the cables and place them and the Quick Setup Guide in the spaces provided as shown below (6).

  • Page 173: Menu And Features

    Menu and features On-screen programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.

  • Page 174: How To Access The Menu Mode

    How to access the menu mode Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for USB Direct I/F menu. Press 6 for Print Reports menu. Press 7 for Network menu.

  • Page 175: Menu Table

    Choose & OK to accept Options Descriptions — Sets the time to 0 Sec return to Fax mode. 30 Secs (MFC-8380DN) The time the machine will 1 Min change from 2 Mins* individual user to Public user when 5 Mins using Secure Function Lock.
  • Page 176 Letter tray. Legal Executive A5 L Folio Sets the size of the 3.Tray#2 paper in the optional (MFC-8380DN) Letter paper tray #2. (This menu Legal only appears if Executive you have the optional tray #2.) Folio Adjusts the ring volume.
  • Page 177 Selects the tray that Tray#1 Only will be used for Copy Tray#2 Only mode. MP Only MP>T1>T2* T1>T2>MP (For MFC-8380DN, tray#2 or T2 appears only if you installed the optional paper tray.) Selects the tray that Tray#1 Only will be used for Fax Tray#2 Only mode.
  • Page 178 Main Menu Submenu Menu Selections — 1.General Setup 7.LCD Contrast (continued) 8.Security 1.Function Lock (MFC-8380DN) 1.Mem Security (MFC-8370DN) 2.Setting Lock 9.Document Scan 1.Glass ScanSize 2.File Size 3.Duplex Scan (MFC-8380DN) Options Descriptions Adjusts the contrast -nnnno+ of the LCD. -nnnon+ -nnonn+*...
  • Page 179 Main Menu Submenu Menu Selections 2.Fax 1.Setup Receive 1.Ring Delay (In Fax mode only) 2.F/T Ring Time 20 Secs 3.Fax Detect 4.Remote Codes 5.Auto Reduction On* 6.Memory Receive On* 7.Print Density -nnnno+ 8.Polling RX 9.Fax Rx Stamp 0.Duplex Menu and features Options Descriptions (02-10)
  • Page 180 Main Menu Submenu Menu Selections 2.Fax 2.Setup Send 1.Contrast (continued) (In Fax mode only) 2.Fax Resolution Standard* 3.Delayed Fax 4.Batch TX 5.Real Time TX 6.Polled TX 7.Coverpg Setup Next Fax:On 8.Coverpage Note — 9.Overseas Mode On 3.Address Book 1.One Touch Dial — 2.Speed Dial 3.Setup Groups Options...
  • Page 181 Main Menu Submenu Menu Selections 2.Fax 4.Report Setting 1.Transmission (continued) 2.Journal Period Off 5.Remote Fax Opt 1.Forward/Store Off* (Backup Print) 2.Remote Access ---l 3.Print Document — 6.Dial Restrict. 1.Dial Pad 2.One Touch Dial Off* 3.Speed Dial 7.Remaining Jobs — Menu and features Options Descriptions Sets initial setup for...
  • Page 182 Main Menu Submenu Menu Selections 2.Fax 0.Miscellaneous 1.Compatibility High* (continued) 2.Distinctive (Not available in New Zealand) 2.Faxability (For New Zealand Only) — 3.Copy 1.Quality — 2.Brightness — 3.Contrast Options Descriptions Adjusts the equalization for transmission Normal difficulties. Basic(for VoIP) VoIP service providers offer fax support using various standards.
  • Page 183 Main Menu Submenu Menu Selections — 4.Printer 1.Emulation 2.Print Options 1.Internal Font 1.HP LaserJet 2.Configuration — 3.Test Print — 3.Duplex 4.Reset Printer — 5.USB Direct I/F 1.Direct Print 1.Paper Size 2.Media Type Menu and features Options Descriptions Chooses the emulation Auto(EPSON)* mode.
  • Page 184 Main Menu Submenu Menu Selections 5.USB Direct I/F 1.Direct Print 3.Multiple Page 1in1* (continued) (continued) 4.Orientation 5.Collate 6.Print Quality Normal* 7.PDF Option 8.Index Print 2.Scan to USB 1.Resolution 2.File Name Options Descriptions Sets the page style when printing multiple pages 2in1 directly from the USB Flash memory drive.
  • Page 185 200 incoming and outgoing faxes. (TX means Transmit. RX means Receive.) — Lists your settings. — Lists your Network settings. — You can print an accessories order form to fill out and send to you Brother dealer. Page...
  • Page 186 DNS server. Automatically allocates the IP address from the link-local address range. Enable or Disable the IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information. Choose the Ethernet link mode.

  • Page 187: Time Zone

    Main Submenu Menu Selections Menu 3.Scan To FTP — 7.Network (continued) 4.ScanTo Network — 5.Time Zone — 0.Network Reset 1.Reset 2.Exit Options — Color 100 dpi* Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi...
  • Page 188 Copy Print — You can check the percentage of a machine part’s life that remains available. For MFC-8380DN, PF Kit 2 appears only when the optional LT5300 tray is installed. Chooses the receive Fax Only* mode that best suits your Fax/Tel needs.

  • Page 189: Entering Text

    Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
  • Page 190 Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.

  • Page 191: Specifications

    1080 W Copying: Average 570 W Sleep: Average 11W Standby: Average 80 W 442mm 390mm With Drum/Toner Unit: 15.7 kg (MFC-8380DN) 15.5 kg (MFC-8370DN) Sound power Operating (Copying): Standby: Sound pressure Operating (Copying): Standby: 443mm d = 6.95 Bell (A) d = 4.6 Bell (A)
  • Page 192 Recommended Environment for Best Results: Temperature: Humidity: Paper Tray 250 Sheets [80 gsm] Paper Tray 2 (option) 250 Sheets [80 gsm] (MFC-8380DN) 10 to 32.5°C 5 to 35°C 20 to 80% (without condensation) 10 to 90% (without condensation) 20 to 30°C 50% - 70%...

  • Page 193: Print Media

    For transparencies or labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging. 60 to 105 gsm for duplex print. Paper Tray 2 (option) (MFC-8380DN) Paper Type: Paper Size: Paper Weight:...
  • Page 194 Paper Output Output Tray: Back Output Tray: Duplex Paper Size: Printing Paper Weight: Manual Duplex: Automatic Duplex: Up to 150 sheets (face-down print delivery to the output paper tray) One sheet (face-up print delivery to the back output tray) 60 to 105 gsm...

  • Page 195: Fax

    Memory Transmission Out of Paper Reception ‘Pages’ refers to the ‘Brother No. 1 Chart’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice.

  • Page 196: Copy

    Copy Colour/Monochrome Single-sided Document Size 2-Sided (Duplex) Document Size (MFC-8380DN) ADF Length: Copy Width: Multiple Copies Reduce/Enlarge Resolution First Copy Out Time 5 sheet ADF input limit when using sheets longer than A4. The first copy out time may vary depending on scanner lamp warm up time.

  • Page 197: Scan

    For the latest driver updates, visit us at http://solutions.brother.com/ Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows 19200 × 19200 dpi can be chosen by using the Brother scanner utility) 5 sheet ADF input limit when using sheets longer than A4.

  • Page 198: Print

    Less than 8.5 seconds (from the READY state and standard tray) Print only via network For the latest driver updates, visit us at http://solutions.brother.com/ Using 1200 dpi setting (1200 x1200 dpi) the print speed will be slower. The print speed may change depending on the type of document you print.

  • Page 199: Interfaces

    Third party USB ports are not supported. Direct Print feature Compatibility PDF version 1.7 printer driver), TIFF (scanned by all Brother MFC or DCP models), PostScript version 1.0. PDF data including a JBIG2 image file, a JPEG2000 image file or transparency files are not supported.

  • Page 200: Computer Requirements

    Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform Supported & Operating System Version Software Functions ® ® Printing, Windows Windows Operating 2000 PC Fax Scanning System Professional ® Windows ® 2 5 Home ® Windows Professional ®...
  • Page 201 Third party USB ports are not supported. PC Fax supports black and white only. PaperPort™ 11SE supports Microsoft For the latest driver updates, visit us at http://solutions.brother.com/ All trademarks, brand and product names are property of their respective companies. 10/100 256 MB 512 MB 50 MB ®...

  • Page 202: Consumable Items

    Drum yield is approximate, and may vary by type of use. Note • Brother does not recommend the use of consumables other than genuine Brother consumables. • Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables. Standard Toner Cartridge: TN-3250:...

  • Page 203: Ethernet Wired Network

    Ethernet wired network Network board NC-6800h Type 2 model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup. Support for Windows Windows Windows Server Windows Server Mac OS X 10.3.9 or greater Protocols IPv4: IPv6:...
  • Page 204 PC Fax Send for Mac Print only via network Mac OS X 10.3.9 or greater (mDNS) For the latest driver updates, visit us at http://solutions.brother.com/ BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/ ® 2000 Professional, Windows ®...

  • Page 205: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
  • Page 206 A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine pseudo/double-rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 207 OCR (optical character recognition) The bundled ScanSoft™ PaperPort™ 11SE with OCR or Presto! PageManager software application converts an image of text to text you can edit. One Touch Keys on the machine’s control panel where you can store numbers for easy dialling.
  • Page 208 Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone (Not available in New Zealand) A form of dialling on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine.

  • Page 209: Index

    ... 81 tray selection ... 85 using ADF ... 83 using scanner glass ... 84 Cordless telephone (non-Brother) ... 60 Cover page ... 40 custom comments ... 40 for all faxes ... 40 for next fax only ... 40 printed form ...
  • Page 210 Duplex (2-sided) copying ... 86 printing from USB flash memory drive ...92 troubleshooting ...139 Duplex key (2-sided) ... 36 Enlarge/Reduce key ...81 Envelopes ... 11 Equalization ...131 Error messages on LCD ...132 Comm. Error ...132 No Paper ...134 Out of Memory ...135 Print Unable XX ...135 Scan Unable XX ...136 Extension telephone, using ...60...
  • Page 211 Labels ... 11 LCD (liquid crystal display) ... 6 contrast ...26 Help List ...77 Machine information checking remaining life of drum unit and periodic maintenance parts ...159 Data LED ...9 page counts ...159 Macintosh See Software User’s Guide on the CD-ROM.
  • Page 212 Printing See Software User’s Guide on the CD-ROM. Programming your machine ...163 Quality copying ...83 printing ... 121 Quick dial ...63 broadcasting ...38 using groups ...38 group dial changing ...65 setting up groups for broadcasting ...65 one touch dial changing ...65 custom scan profile ...63 setting up ...63 using ...62...
  • Page 213 TAD (telephone answering device), external ...46 connecting ...57 recording OGM ...58 Telephone line connections ...57 difficulties ...115 interference ...131 multi-line (PABX) ...58 Temporary copy settings ...81 Text, entering ...179 Toner cartridge, replacing ...154 Toner save ...25 Transparencies ... 10 Tray selection ...85 Tray use, setting copy ...22 fax ...23...
  • Page 214 Warranty & Repair – For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC) Support –...
  • Page 215 The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.

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Mfc-8370dn

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