VTech CTM-S2116 User Manual page 25

Question
The cordless handset beeps and is not
performing normally.
There is interference during a telephone
conversation, or the call fades in and out when
I am using the cordless handset.
I hear other calls when using the telephone.
Suggestions
• Make sure the Cat-5 network cable is
plugged into the LAN port of the base
station and the network wall jack with
Power over Ethernet (PoE).
• Check your SIP server or telephone
administrative settings. Refer to the SIP
Phone Configuration Guide for details.
• Disconnect the base station from the
network wall jack and connect a different
working SIP telephone. If the other SIP
telephone has the same problem, the
problem is in the wiring or network server.
Contact your telephone service provider
(charges may apply).
• Other electronic products such as HAM
radios and other DECT phones can cause
interference with your cordless phone.
Try installing your phone as far away as
possible from these types of electronic
devices.
• The cordless handset may be out of
range. Move the handset closer to the
base station or adjust the setting of RF
transmission power. Refer SIP Phone
Configuration Guide for details.
• Other electronic products such as HAM
radios and other DECT phones can cause
interference with your cordless phone.
Try installing your phone as far away as
possible from these types of electronic
devices.
• If other SIP telephones in your hotel are
having the same problem, the problem is
in the wiring or network server. Contact
your telephone service provider (charges
may apply).
• Disconnect the base station from the
network wall jack and connect a different
working SIP telephone. Check your SIP
server settings. If calls are still not clear,
the problem is probably in the wiring or
network server. Contact your telephone
service provider (charges may apply).
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