VTech ErisTerminal VDP650 Administrator And Provisioning Manual
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VTech ErisTerminal VDP650 Administrator And Provisioning Manual

VTech ErisTerminal VDP650 Administrator And Provisioning Manual

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ErisTerminal
SIP DECT 4-Line base station
VDP650
Administrator and Provisioning Manual
VDP650
. Rev. 2 05/18

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Summary of Contents for VTech ErisTerminal VDP650

  • Page 1 ® ErisTerminal SIP DECT 4-Line base station VDP650 Administrator and Provisioning Manual VDP650 . Rev. 2 05/18...

  • Page 2: Table Of Contents

    VDP650 Administrator and Provisioning Manual ONTENTS Preface ...................... 7 Text Conventions ........................ 8 Audience..........................8 Related Documents ......................8 Introducing the VDP650................9 About the VDP650 4-Line base station................10 Quick Reference Guide ....................11 Network Requirements ..................... 13 VDP650 Configuration Methods ..................14 Using Shared Calls ......................15 Key System Emulation .....................
  • Page 3 VDP650 Administrator and Provisioning Manual Outbound Proxy Settings ................42 Backup Outbound Proxy Settings ..............43 Caller Identity Settings .................. 43 Audio Settings ....................43 Quality of Service ..................45 Signaling Settings ..................45 Voice Settings ....................46 Feature Access Codes Settings ..............46 Voicemail Settings..................
  • Page 4 VDP650 Administrator and Provisioning Manual Servicing Pages........................ 82 Reboot ......................... 82 Time and Date ..................... 82 Time and Date Format .................. 83 Network Time Settings .................. 83 Time Zone and Daylight Savings Settings ............83 Manual Time Settings..................84 Custom Language ....................85 Firmware Upgrade ....................
  • Page 5 VDP650 Administrator and Provisioning Manual MAC-specific configuration file settings .............124 "hs_settings" Module: Handset Settings.................128 General configuration file settings ..............128 MAC-specific configuration file settings .............132 system Module: System settings ..................134 General configuration file settings ..............134 "network" Module: Network Settings................135 General configuration file settings ..............135 MAC-specific configuration file settings .............137 "provisioning"...
  • Page 6 VDP650 Administrator and Provisioning Manual...

  • Page 7: Preface

    Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of the console. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

  • Page 8: Text Conventions

    NAT traversal settings, and so on. As the VDP650 SIP DECT 4-Line base station becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VDP650-specific configurations for optimal performance with those services.

  • Page 9: Introducing The Vdp650

    VDP650 Administrator and Provisioning Manual H A P T E R VDP650 NTRODUCING THE This administrator and provisioning guide contains detailed instructions for configuring the VDP650 SIP DECT 4-Line base station. Please read this guide before attempting to configure the VDP650. Some of the configuration tasks described in this chapter are duplicated in the Web User Interface (WebUI) described in the next chapter, but if you need to assign static IP addresses, they must be set at each device.

  • Page 10: About The Vdp650 4-Line Base Station

    VDP650 Administrator and Provisioning Manual About the VDP650 4-Line base station The VTech VDP650 SIP DECT 4-Line base station with VDP651 cordless handset is a cordless business phone system designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service, the VDP650 and cordless accessories enable you to make and receive calls as you would with any other business phone.

  • Page 11: Quick Reference Guide

    VDP650 Administrator and Provisioning Manual Quick Reference Guide The external features of the VDP650 4-Line base station and handset are described below. Antenna Wall mount slot (on top) Handset Locator (page) button Use only Supplied Adapter AC Adapter input Power LED Reset button RESET VoIP LED...
  • Page 12 VDP650 Administrator and Provisioning Manual Messages LED Headset jack Soft keys On back of handset: · Belt clip · Speaker For information about the handset call management keys, see the User Guide. Introducing the VDP650 Back to Contents...

  • Page 13: Network Requirements

    VDP650 Administrator and Provisioning Manual Network Requirements A switched network topology is recommended for your LAN (using standard 10/100 Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s). The office LAN infrastructure should use Cat.-5/Cat.-5e cable. The VDP650 requires a wired connection to the LAN. However, wireless connections from your LAN to other devices (such as laptops) in your office will not impede performance.

  • Page 14: Vdp650 Configuration Methods

    VDP650 Administrator and Provisioning Manual VDP650 Configuration Methods You can configure the VDP650 using one of the following methods: From the VDP651 handset, using the handset menus. The VDP651 menus are  best suited to configuring a few settings, perhaps after the initial setup has been done.

  • Page 15: Using Shared Calls

    VDP650 Administrator and Provisioning Manual Using Shared Calls Your system allows shared calls usage among multiple handset users on a SIP account. Incoming calls on an account can alert multiple handsets and be answered by any one of them. Multiple handsets can share an account for outgoing calls. This can be achieved via Account Assignments.
  • Page 16 VDP650 Administrator and Provisioning Manual Calls made on an account without assigning to any KeyLine number are considered to be private calls and will not be visible on the Call List of other handsets. Introducing the VDP650 Back to Contents...

  • Page 17: Key System Emulation

    VDP650 Administrator and Provisioning Manual Key System Emulation Each cordless handset or deskset is equipped with four line keys (L1 to L4) to to allow similar usage experience as a typical Key system. By assigning each Line key to a KeyLine number as done with our factory setting, the user can interact directly with shared calls and perform held call and barge-in conference via pressing the Line key (L1 to L4).
  • Page 18 VDP650 Administrator and Provisioning Manual Introducing the VDP650 Back to Contents...

  • Page 19: Configuration Using The Phone Menus

    VDP650 Administrator and Provisioning Manual H A P T E R ONFIGURATION SING THE HONE ENUS The VDP650 Main Menu has the following sub-menus: Message—access the voice messages on each account.  Directory—view and dial directory and blacklist entries.  Call history—view missed calls, received calls and dialed calls.

  • Page 20: Viewing The Main Menu

    VDP650 Administrator and Provisioning Manual Viewing the Main Menu To use the VDP651 menu: 1. When the VDP651 is idle, press MENU/SELECT. The Main Menu appears.   2. Press to highlight the desired sub-menu, and then press MENU/SELECT. Main Menu Message Directory Call history...
  • Page 21 VDP650 Administrator and Provisioning Manual Table 2. Status menu summary Menu Information listed 1. Network IP address  DHCP status (Enabled/Disabled)  Subnet Mask  Gateway IP address  DNS server 1 IP address  DNS server 2 IP address ...

  • Page 22: Viewing Line Status

    VDP650 Administrator and Provisioning Manual Viewing Line status To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status. Line John 201 Dawn 202 Larry 203 Ellie 204 BACK ENTER...

  • Page 23: Using The Admin Settings Menu

    VDP650 Administrator and Provisioning Manual Using the Admin Settings Menu To access the Admin Settings menu: 1. When the VDP651 is idle, press MENU/SELECT. The Main Menu appears.   to highlight Admin settings, and then press MENU/SELECT. 2. Press 3.

  • Page 24: Using The Network Setting Menu

    VDP650 Administrator and Provisioning Manual Using the Network Setting menu Use the Network setting menu to configure network-related settings for the VDP650. For more information about these settings, see “Basic Network Settings” on page 65 “Advanced Network Settings” on page To use the Network setting menu: ...
  • Page 25 VDP650 Administrator and Provisioning Manual To set static IP for the VDP650:   1. From the Network setting menu, press to highlight Set static IP, and then press MENU/SELECT. If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an error message appears briefly before returning you to the Network setting menu.
  • Page 26 VDP650 Administrator and Provisioning Manual To add a period, press the * key.  7. Press SAVE   8. On the Set static IP menu, press to highlight Gateway, and then press MENU/SELECT. 9. Enter the Gateway. Press BACKSPC to delete numbers.
  • Page 27 VDP650 Administrator and Provisioning Manual   to select Enabled or Disabled, and then press 3. Press   4. On the VLAN ID menu, press to highlight VID, and then press MENU/SELECT. 5. Enter the WAN VID. The valid range is 0 to 4095. Use the dial pad to enter numbers.
  • Page 28 VDP650 Administrator and Provisioning Manual To set other settings (DNS and NTP):   1. From the Network setting menu, press to highlight Others, and then press MENU/SELECT. 2. On the Others menu, with DNS 1 highlighted, press MENU/SELECT. 3. Enter the IP address for the primary DNS server. Press to delete numbers.

  • Page 29: Using The Security Menu

    VDP650 Administrator and Provisioning Manual 10. Press SAVE Using the Security menu Use the Security menu to configure secure browsing settings. To turn on/off secure browsing: 1. From the Admin Settings menu, press  to highlight Security, and then press MENU/SELECT.
  • Page 30 VDP650 Administrator and Provisioning Manual To use the Provisioning menu:  1. From the Admin Settings menu, press to highlight Provisioning, and then press SELECT. The Provisioning menu appears. 2. On the Provisioning menu, with Server string highlighted, press MENU/SELECT. 3.
  • Page 31 VDP650 Administrator and Provisioning Manual 7. Press SAVE   8. On the Provisioning menu, press to highlight Login PW, and then press MENU/SELECT. 9. Enter the Login password. Press to delete numbers. BACKSPC  Use the dial pad to enter numbers. ...

  • Page 32: Editing The Handset Pin Code

    VDP650 Administrator and Provisioning Manual Editing the handset PIN code To edit the PIN code:  to highlight Edit PIN code, and then press 1. From the Admin Settings menu, press SELECT. The Enter old PIN screen appears. 2. Enter the current PIN using the dial pad keys. 3.

  • Page 33: Using The Webui

    VDP650 Administrator and Provisioning Manual H A P T E R SING THE The WebUI allows you to configure all aspects of VDP650 4-Line base station operation, including account settings, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VDP650 operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.

  • Page 34: Using The Web User Interface (Webui)

    VDP650 Administrator and Provisioning Manual Using the Web User Interface (WebUI) The Web User Interface (WebUI) resides on the VDP650 4-Line base station. You can access it using an Internet browser. After you log in to the WebUI, you can configure the VDP650 on the following pages: System Contacts...
  • Page 35 VDP650 Administrator and Provisioning Manual To access the WebUI: 1. Ensure that your computer is connected to the same network as the VDP650. 2. Find the IP address of the VDP650: a. On a handset, press MENU/SELECT. b. Press  to highlight Status, and then press MENU/SELECT. c.
  • Page 36 VDP650 Administrator and Provisioning Manual The settings tables in this section contain settings that appear in the WebUI and their equivalent settings in the configuration file template. You can use the configuration file template to create custom configuration files. Configuration files can be hosted on a provisioning server and used for automatically configuring phones.

  • Page 37: Status Page

    VDP650 Administrator and Provisioning Manual Status Page On the Status pages, you can view network status and general information about the base station and handsets. Some of the information on the Status pages is also available on the Status menu available on the handset. System Status The System Status page shows: General information about your device, including model, MAC address, and...

  • Page 38: Handset Status

    VDP650 Administrator and Provisioning Manual Handset Status The handset status page shows the name and registration status of cordless handsets. The page lists the maximum of 10 handsets, even if fewer handsets are registered. If you have not given the handsets unique names, the default name of “HANDSET” appears. Using the WebUI Back to Contents...

  • Page 39: System Pages

    VDP650 Administrator and Provisioning Manual System Pages SIP Account Management On the SIP Account Management pages, you can configure each account you have ordered from your service provider. The SIP Account settings are also available as parameters in the configuration file. See “"sip_account"...
  • Page 40 VDP650 Administrator and Provisioning Manual Setting Description Authentication name If authentication is enabled on the server, enter the authentication name (or authentication ID) for authentication with the server. Authentication password If authentication is enabled on the server, enter the authentication password for authentication with the server. Dial Plan Enter the dial plan, with dialing strings separated by a | symbol.

  • Page 41: Dial Plan

    VDP650 Administrator and Provisioning Manual Dial Plan The dial plan consists of a series of dialing rules, or strings, that determine whether what the user has dialed is valid and when the VDP651 should dial the number. Numbers that are dialed when forwarding a call—when the user manually forwards a call, or a pre-configured number is dialed for Call Forward All, Call Forward–No Answer, or Call Forward Busy—always bypass the dial plan.

  • Page 42: Sip Server Settings

    VDP650 Administrator and Provisioning Manual SIP Server Settings Setting Description Server address Enter the IP address or domain name for the SIP server. Server port Enter the port number that the SIP server will use. Registration Settings Setting Description Server address Enter the IP address or domain name for the registrar server.

  • Page 43: Backup Outbound Proxy Settings

    VDP650 Administrator and Provisioning Manual Backup Outbound Proxy Settings Setting Description Server address Enter the IP address or domain name for the backup proxy server. Server port Enter the port number that the backup proxy server will use. Caller Identity Settings Setting Description Source Priority 1...
  • Page 44 VDP650 Administrator and Provisioning Manual Setting Description Codec priority 4 Select the codec to be used fourth during a call if the previous codec fails. Codec priority 5 Select the codec to be used fifth during a call if the previous codec fails.

  • Page 45: Quality Of Service

    VDP650 Administrator and Provisioning Manual Quality of Service Setting Description DSCP (voice) Enter the Differentiated Services Code Point (DSCP) value from the Quality of Service setting on your router or switch. DSCP (signalling) Enter the Differentiated Services Code Point (DSCP) value from the Quality of Service setting on your router or switch.

  • Page 46: Voice Settings

    VDP650 Administrator and Provisioning Manual Voice Settings Setting Description Min Local RTP Port Enter the lower limit of the Real-time Transport Protocol (RTP) port range. RTP ports specify the minimum and maximum port values that the phone will use for RTP packets. Max Local RTP Port Enter the upper limit of the RTP port range.
  • Page 47 VDP650 Administrator and Provisioning Manual Setting Description Anonymous Call Reject Enter the Anonymous Call Reject OFF access code. Anonymous Call ON Enter the Anonymous Call ON access code. Anonymous Call OFF Enter the Anonymous Call OFF access code. Using the WebUI Back to Contents...

  • Page 48: Voicemail Settings

    VDP650 Administrator and Provisioning Manual Voicemail Settings Setting Description Enable MWI When enabled, the account subscribes to the "message Subscription summary" event package. The account may use the User ID or the service provider's "Mailbox ID". Mailbox ID Enter the URI for the mailbox ID. The phone uses this URI for the MWI subscription.

  • Page 49: Nat Traversal

    VDP650 Administrator and Provisioning Manual NAT Traversal Setting Description Enable STUN Enables or disables STUN (Simple Traversal of UDP through NATs) for account x. The Enable STUN setting allows the VDP650 to identify its publicly addressable information behind a NAT via communicating with a STUN server. Server address Enter the STUN server IP address or domain name.

  • Page 50: Session Timer

    VDP650 Administrator and Provisioning Manual Session Timer Setting Description Enable Session Timer Enables or disables the SIP session timer. The session timer allows a periodic refreshing of a SIP session using the RE-INVITE message. Minimum value (secs) Sets the session timer minimum value (in seconds) for account x.
  • Page 51 VDP650 Administrator and Provisioning Manual Setting Description Enable Keep Alive Enable SIP keep alive in service of NAT traversal and as a heartbeat mechanism to audit the SIP server health status. Once enabled, OPTIONS traffic should be sent whenever the account is registered. OPTIONS traffic will occur periodically according to the keep-alive interval.

  • Page 52: Call Settings

    VDP650 Administrator and Provisioning Manual Call Settings You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings. The call settings are also available as parameters in the configuration file. See “"call_settings" Module: Call Settings” on page 159.
  • Page 53 VDP650 Administrator and Provisioning Manual Setting Description Enable Call Forward Enables or disables forwarding incoming calls to the target Busy number if: the number of active calls has reached the maximum  number of calls configured for account x Call Waiting Off is selected. ...

  • Page 54: User Preferences

    VDP650 Administrator and Provisioning Manual User Preferences On the User Preferences page, you can set the language that appears on the WebUI. The User Preferences page is also available to phone users when they log on to the WebUI. The preference settings are also available as parameters in the configuration file. See “"user_pref"...
  • Page 55 VDP650 Administrator and Provisioning Manual If you have not entered any unique handset names yet, then the default name of "HANDSET" appears. On the Account Assignments table, you can select which accounts will be available for both incoming and outgoing calls on each handset. The handset will first attempt to use the account you select under Default when going off-hook.

  • Page 56: Keyline Assignments

    VDP650 Administrator and Provisioning Manual KeyLine Assignments On the KeyLine Assignments page, you can assign accounts to KeyLine numbers. KeyLine assignments apply to all handsets and desksets registered to the VDP650 SIP DECT 4-Line base station. The KeyLine number is displayed on the handset/deskset when you are on a call or displaying calls in the Call List.
  • Page 57 VDP650 Administrator and Provisioning Manual For each line key (L1 to L4), assign the KeyLine number that matches the KeyLine numbers you configured in the WebUI KeyLine Assignments. The factory default configuration to enable a Key System experience is: L1 Type: KeyLine, L1 Value: Index 1 L2 Type: KeyLine, L2 Value: Index 2 L3 Type: KeyLine, L3 Value: Index 3 L4 Type: KeyLine, L4 Value: Index 4...

  • Page 58: Repeater Mode

    VDP650 Administrator and Provisioning Manual Repeater Mode On the Repeater Mode page, you can enable a repeater (such as the VSP605 Range Extender) to be registered to the base station. Setting Description Enable Repeater Mode Select this check box to enable a repeater to be registered to your VDP650 4-Line base station.

  • Page 59: Handset Name

    VDP650 Administrator and Provisioning Manual Handset Name On the Handset Name page, you can enter a name for each Handset. The Handset Name will be used throughout the WebUI and will appear on the handset Idle screen. The Handset Name is limited to a maximum of 11 characters. The default name is "HANDSET".
  • Page 60 VDP650 Administrator and Provisioning Manual where: host is the hostname or IP address of the server supporting the XML application  port is the port number the phones are using for the HTTP request  At the time of the HTTP call, the variable value field is populated with the appropriate data. For example, the following URL passes the SIP Account User Identifier to the server: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$ A GET request then passes along the following information:...

  • Page 61: Action Uri

    VDP650 Administrator and Provisioning Manual Action URI Setting Description End of boot sequence The End of boot sequence URI is triggered at the end of the phone boot sequence. Using the End of boot sequence URI, it is possible to develop self-provisioning on the phone.
  • Page 62 VDP650 Administrator and Provisioning Manual Setting Description Off Hook The Off Hook URI is triggered when the user goes to Dial mode by: Lifting the handset  Pressing the SPEAKER hard key  Pressing the [New] soft key during a held call. ...

  • Page 63: Xml Push Settings

    VDP650 Administrator and Provisioning Manual XML Push Settings Setting Description Enable HTTP Push Select to enable HTTP push, which enables the phone to display XML objects that are “pushed” to the phone from the server via http/https POST or SIP NOTIFY. Enable Push during call Select to enable the phone to display pushed XML objects during a call.

  • Page 64: Network Pages

    VDP650 Administrator and Provisioning Manual Network Pages You can set up the VDP650 for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VDP650 settings must match the network settings. The network settings are grouped into Basic and Advanced Settings.

  • Page 65: Basic Network Settings

    VDP650 Administrator and Provisioning Manual Basic Network Settings You must be familiar with TCP/IP principles and protocols to configure static IP settings. Basic Network Settings Click the link for each setting to see the matching configuration file parameter in “"network" 135.
  • Page 66 VDP650 Administrator and Provisioning Manual Setting Description Static IP When Static IP is selected, you must enter a static IP address for the VDP650, as well as addresses for the Subnet Mask, Gateway, and DNS Server(s). IP Address If DHCP is disabled, enter a static IP address for the VDP650. Subnet Mask Enter the subnet mask.

  • Page 67: Advanced Network Settings

    VDP650 Administrator and Provisioning Manual Advanced Network Settings VLAN You can organize your network and optimize VoIP performance by creating a virtual LAN for phones and related devices. Click the link for each setting to see the matching configuration file parameter in “"network"...

  • Page 68: Lldp-Med

    VDP650 Administrator and Provisioning Manual LLDP-MED Setting Description Enable LLDP-MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED). LLDP-MED is a standards-based discovery protocol supported on some network switches. It is required for auto-configuration with VLAN settings. Packet Interval (secs) Sets the LLDP-MED packet interval (in seconds).

  • Page 69: Vpn

    For more information about configuring VPN, visit our website at or call 1 (888) 370-2006.please contact your dealer. businessphones.vtech.com Ensure that NTP or manual time is configured correctly so that the VDP650 is using the correct date and time before VPN setup. Mismatched time between sites and servers may invalidate the initial TLS handshake.

  • Page 70: Contacts Pages

    VDP650 Administrator and Provisioning Manual Contacts Pages Base Directory On the Base Directory page, you can manage directory entries that will be available on all handsets. You can sort, edit, delete, and add contact information for up to 200 entries. In order to back up your contacts or import another local directory file, the page also enables you to export and import the base directory.
  • Page 71 VDP650 Administrator and Provisioning Manual Table 5 describes the buttons available on the Base Directory page. Table 5. Base Directory commands Click To... Sort the list by last name. Edit information for an entry View the next page of entries. Using the WebUI Back to Contents...

  • Page 72: Create Base Directory Entry

    VDP650 Administrator and Provisioning Manual Table 5. Base Directory commands Click To... View the last page of entries. View the first page of entries. Delete selected entries from the directory. Click Select All to select every entry on the page you are viewing. Add a new directory entry.

  • Page 73: Directory Import/Export

    VDP650 Administrator and Provisioning Manual Setting Description Range Default Work Number Enter the appropriate names and Mobile Number Blank numbers in these fields. Other Number Directory Import/Export The best way to create a directory file for import is to first export the directory from the phone.
  • Page 74 VDP650 Administrator and Provisioning Manual You can also use the VDP651 menu to manage blacklist entries. For more information, see the VDP650/VDP651 User Guide. Table 6 describes the buttons available on the Blacklist page. Table 6. Blacklist commands Click To... Sort the list by last name.

  • Page 75: Create Blacklist Entry

    VDP650 Administrator and Provisioning Manual Table 6. Blacklist commands Click To... Export the blacklist. To add a new blacklist entry: 1. Click The Create Blacklist Entry page appears. 2. Enter the required information as described in the following table. Create Blacklist Entry Setting Description Range...

  • Page 76: Blacklist Import/Export

    VDP650 Administrator and Provisioning Manual Blacklist Import/Export The best way to create a blacklist file for import is to first export the blacklist from the VDP650. After exporting the file, open it in an .xml editor and add or modify entries. Importing a blacklist file adds the imported blacklist entries to existing entries.

  • Page 77: Ldap

    VDP650 Administrator and Provisioning Manual LDAP The phone supports remote Lightweight Directory Access Protocol (LDAP) directories. An LDAP directory is hosted on a remote server and may be the central directory for a large organization spread across several cities, offices, and departments. You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers.
  • Page 78 (no spaces). Your directory may include attributes like "cn" (common name) or "ou" (organizational unit) or "dc" (domain component). For example: ou=accounting,dc=vtech,dc=com Maximum number of Sets the maximum number of entries returned for an LDAP entries search.
  • Page 79 VDP650 Administrator and Provisioning Manual Setting Description Last name attribute Sets the attribute for last name. What you enter here should match the last name attribute for entries on the LDAP server (sn for surname, for example). This helps ensure that the phone displays LDAP entries in the same format as the Local Directory.

  • Page 80: Remote Xml

    VDP650 Administrator and Provisioning Manual Remote XML The VDP650 supports three server-hosted Remote XML directories. A total of 5,000 Remote XML directory entries are supported. The 5,000 entries can be shared across the three remote XML directories. When the user selects a remote directory to view, the VDP650 will sync with the directory server.
  • Page 81 VDP650 Administrator and Provisioning Manual Setting Description Name Sets the name of the directory as it will appear on the VDP650 Directory list. The following order applies to the Directory list when multiple server-based directories are enabled: 1. Local 2. Blacklist 3.

  • Page 82: Servicing Pages

    VDP650 Administrator and Provisioning Manual Servicing Pages Reboot To manually reboot the VDP650 and apply settings that you have updated, click Time and Date On the Time and Date page, you can manually set the time and date, and the time and date formats.

  • Page 83: Time And Date Format

    VDP650 Administrator and Provisioning Manual Time and Date Format Click the link for each setting to see the matching configuration file parameter in 145. Default values and ranges are “"time_date" Module: Time and Date Settings” on page listed there. Setting Description Date Format Sets the date format.

  • Page 84: Manual Time Settings

    VDP650 Administrator and Provisioning Manual Setting Description DST End: Month If User-defined DST is enabled, set the end date and time for daylight savings: Month, week, day, and hour. DST End: Week DST End: Day DST End: Hour Daylight Savings Offset If User-defined DST is enabled, this specifies the daylight savings adjustment (in minutes) to be applied when the current time is between Daylight Savings Start and...

  • Page 85: Custom Language

    163. For details on creating and formatting a Module: Imported File Settings” on page translation file, see the Custom Language document at businessphones.vtech.com. The available languages for export are identical to the WebUI Language list described in “User Preferences” on page The filename of the exported language file will be: WebUI: <Model Number>-<Display Name>-webui.tpk...

  • Page 86: Firmware Upgrade

    VDP650 Administrator and Provisioning Manual Firmware Upgrade You can update the VDP650 with new firmware using the following methods: Retrieving a firmware update file from a remote host computer and accessed via a  URL. This central location may be arranged by you, an authorized dealer, or your SIP service provider.
  • Page 87 VDP650 Administrator and Provisioning Manual Setting Description Installed Cordless The version number of deskset firmware currently installed. Deskset Firmware Server authentication Authentication username for the firmware server. name Server authentication Authentication password for the firmware server. password To update the firmware immediately: Click , or ...

  • Page 88: Manual Firmware Update And Upload

    VDP650 Administrator and Provisioning Manual Manual Firmware Update and Upload On the Manual Firmware Update Settings page, you can upgrade the VDP650, handset, and cordless deskset firmware using a file located on your computer or local network. To update the firmware using a file on your computer or local network: 1.
  • Page 89 VDP650 Administrator and Provisioning Manual 2. To install the deskset firmware: Click on the Firmware Server update page, or on the Manual Firmware update page. The confirmation dialog box shown below appears. 3. To begin installing the handset/deskset firmware, click .
  • Page 90 VDP650 Administrator and Provisioning Manual 2. Enter the admin password. The default is admin. To switch between entering upper or lower-case letters, press the * key. 3. On the Admin settings menu, select Firmware update. The handset/deskset checks for new firmware. If new firmware is found, the handset/deskset screen asks you to proceed with the update.

  • Page 91: Provisioning

    Redirection Server URL available as the default Provisioning Server URL (see “provisioning.server_address” on page 144). Using the Redirection Service requires contacting the VTech support team for an account. If one of these sources is disabled, not available, or has not been configured, the VDP650 proceeds to the next source until reaching the end of the list.

  • Page 92: Provisioning Server

    VDP650 Administrator and Provisioning Manual Provisioning Server Setting Description Server URL URL of the provisioning file(s). The format of the URL must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@ <host>:<port>/<url-path>" "<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number.

  • Page 93: Dhcp Settings

    VDP650 Administrator and Provisioning Manual DHCP Settings Setting Description Use DHCP Options Enables the VDP650 to use DHCP options to locate and retrieve the configuration file. When selected, the VDP650 automatically attempts to get a provisioning server address, and then the configuration file. If DHCP options do not locate a configuration file, then the server provisioning string is checked.
  • Page 94 VDP650 Administrator and Provisioning Manual Setting Description Mode Sets which files for which the VDP650 checks. It can check for configuration files, firmware update files (from the URL entered on the Firmware Server Settings page), or both. Note: When checking for both configuration and firmware files, the firmware URL can be within the config file.

  • Page 95: Import Configuration

    VDP650 Administrator and Provisioning Manual Import Configuration You can configure the VDP650 by importing a configuration file from your computer or your local network. For more information about configuration file types and configuration file formatting, see “Provisioning Using Configuration Files” on page 106.

  • Page 96: Reset Configuration

    VDP650 Administrator and Provisioning Manual To export the configuration file: Click  The format of the exported file is <model name>_<mac address>.cfg. For example, VDP650_0011A0OCF489.cfg. Exporting a configuration file generates two header lines in the configuration file. These header lines provide the model number and software version in the following format: #Model Number = xxxxxxx #SW Version = xxxxxxx You can use the exported file as a general configuration file, and duplicate the settings...

  • Page 97: Security

    VDP650 Administrator and Provisioning Manual Security On the Security page you can reset the admin password, reset the user password, and enter web server settings. The security settings are also available as parameters in the configuration file. See “"web" Module: Web Settings” on page 155.

  • Page 98: Web Server

    VDP650 Administrator and Provisioning Manual Web Server Setting Description HTTP Server port Port used by the HTTP server. Enable Secure Browsing Sets the server to use the HTTPS protocol. HTTPS Server port Port used by the HTTPS server. To configure Web Server Settings: 1.

  • Page 99: Trusted Servers

    VDP650 Administrator and Provisioning Manual Trusted Servers The Trusted Servers setting provides a means of blocking unauthorised SIP traffic. When enabled, each account's Registration server, SIP server, Outbound Proxy server and Backup Outbound Proxy server will be used as sources for trusted SIP traffic. All unsolicited SIP traffic (for example, INVITE, NOTIFY, unsolicited MWI, OPTIONS) will be blocked unless it is from one of the trusted servers with the enabled accounts.

  • Page 100: Trusted Ip

    VDP650 Administrator and Provisioning Manual Trusted IP In addition to the Trusted Servers setting, incoming IP traffic can be filtered using an "Allowed IP" list of IP addresses. When this means is enabled, all unsolicited IP traffic will be blocked unless it is from one of the trusted IP addresses on the "Allowed IP" list. Yu can enter the "Allowed IP"...

  • Page 101: Certificates

    VDP650 Administrator and Provisioning Manual Certificates You can add two types of certificates using the WebUI or the provisioning file (see “"file" 163). The two types of certificates are: Module: Imported File Settings” on page Device—A single Device Certificate can be uploaded so that other parties can ...

  • Page 102: Trusted Certificate

    VDP650 Administrator and Provisioning Manual Trusted Certificate On the Trusted Certificate page, you can: import up to 20 trusted certificates.  delete individual (or all) certificates.  protect certificates by selecting them in the Protected column, and then clicking  .

  • Page 103: Settings

    VDP650 Administrator and Provisioning Manual TR-069 Settings The Broadband Forum’s Technical Report 069 (TR-069) defines a protocol for remote management and secure auto-configuration of compatible devices. On the TR069 page, you can enable TR-069 and configure access to an auto-configuration server (ACS). Setting Description Enable TR069...

  • Page 104: System Logs

    VDP650 Administrator and Provisioning Manual System Logs On the Syslog Settings page, you can enter settings related to system logging activities. It supports the following logging modes: Syslog server  Volatile file  Under Network Trace, you can capture network traffic related to the phone's activity and save the capture as a .pcap file.

  • Page 105: Network Trace

    VDP650 Administrator and Provisioning Manual The logging levels are: CRITICAL: Operating conditions to be reported or corrected immediately (for  example, an internal component failure or file system error). ERROR: Non-urgent failures—unexpected conditions that won't cause the device  to malfunction. WARNING: An indication that an error or critical condition can occur if action is not ...

  • Page 106: Provisioning Using Configuration Files

    VDP650 Administrator and Provisioning Manual H A P T E R ROVISIONING SING ONFIGURATION ILES Provisioning using configuration files is the quickest way to configure multiple VDP650 4-Line base stations. You can place configuration files on a provisioning server, where the VDP650 4-Line base stations retrieve the files and update their configuration automatically.

  • Page 107: The Provisioning Process

     MAC-specific file: <model>_<MAC Address>.cfg.  The <model> variable is the VTech product model: VDP650, for example. If the provisioning URL specifies both a path and filename, then the VDP650 retrieves only the configuration file specified. 3. The VDP650 restarts after one minute of inactivity.

  • Page 108: Resynchronization: Configuration File Checking

    VDP650 Administrator and Provisioning Manual Resynchronization: configuration file checking You can select a number of options that determine when the VDP650 checks for new configuration files. This process of checking for configuration files is called Resynchronization. Resynchronization options are available on the WebUI Provisioning page, but you can also include them in a configuration file.

  • Page 109: Configuration File Types

    The filename formats for both files are: General file: <model>.cfg  MAC-specific file: <model>_<MAC Address>.cfg  The <model> variable is the VTech product model; for example, VDP650. For more information about the MAC-specific configuration file, see “Guidelines for the MAC-Specific configuration file” on page 111.

  • Page 110: Data Files

    VDP650 Administrator and Provisioning Manual Data Files The configuration file can also include links to data files for product customization. Allowed data types include the following: Directory (contacts, blacklist) in .xml format  Certificates (server, provisioning) in pem format  Links to data files are in the configuration file's "file"...

  • Page 111: Configuration File Tips And Security

    You must create a MAC-specific configuration file for each VDP650 in your system. The file name must contain the VDP650 MAC address, which is printed on a label on the bottom of the device. For example, a VTech VDP650 4-Line base station with the MAC address of 00:11:A0:10:6F:2D would download the VDP650_0011A0106F2D.cfg file.

  • Page 112: Securing Configuration Files With Aes Encryption

    VDP650 Administrator and Provisioning Manual Securing configuration files with AES encryption You can encrypt your configuration files to prevent unauthorized users modifying the configuration files. The VDP650 firmware decrypts files using the AES 256 algorithm. After encrypting a file and placing it on your provisioning server, you can enable the VDP650 to decrypt the file after fetching it from the server.
  • Page 113 VDP650 Administrator and Provisioning Manual To enable configuration file decryption: 1. On the WebUI, click Servicing > Provisioning. 2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file. 3. Enter the 16-character passphrase that you created when you encrypted the configuration file.

  • Page 114: Configuration File Parameter Guide

    VDP650 Administrator and Provisioning Manual H A P T E R ONFIGURATION ARAMETER UIDE This chapter lists the available options for all the settings within the VDP650 configuration file. Most settings in the configuration file have an equivalent in the WebUI (see the settings tables in 33).
  • Page 115 VDP650 Administrator and Provisioning Manual  ““audio” Module: Audio Settings” on page 161  “"file" Module: Imported File Settings” on page 163  ““tr069” Module: TR-069 Settings” on page 166  “"tone" Module: Tone Definition Settings” on page 168  “"profile"...

  • Page 116: Sip_Account" Module: Sip Account Settings

    VDP650 Administrator and Provisioning Manual "sip_account" Module: SIP Account Settings The SIP Account settings enable you to set up individual accounts for each user. Each account requires you to configure the same group of SIP account settings. The SIP account settings for each account are identified by the account number, from 1 to 8 for the VDP650.
  • Page 117 VDP650 Administrator and Provisioning Manual Setting: sip_account.x.inter_digit_timeout Description: Sets the inter-digit timeout (in seconds) for account x. The inter-digit timeout sets how long the VDP650 waits after the last digit is entered before dialing the number. Values: 1–10 Default: Setting: sip_account.x.maximum_call_number Description: Sets the maximum number of concurrent active calls allowed for that...
  • Page 118 VDP650 Administrator and Provisioning Manual Setting: sip_account.x.primary_registration_server_port Description: Sets the registration server port for account x. Values: 1–65535 Default: 5060 Setting: sip_account.x.primary_registration_expires Description: Sets the expiration time (in seconds) of the current registration for account x. Values: 30–7200 Default: 3600 Setting: sip_account.x.registration_retry_time Description:...
  • Page 119 VDP650 Administrator and Provisioning Manual Setting: sip_account.x.codec_priority.1 Description: Sets the highest-priority codec for account x. Values: g711u, g711a, g729, g726, Default: g711u g722, g723_1, ilbc Setting: sip_account.x.codec_priority.2 Description: Sets the second highest-priority codec for account x. Values: none, g711u, g711a, g729, Default: g711a g726, g722, g723_1, ilbc...
  • Page 120 VDP650 Administrator and Provisioning Manual Setting: sip_account.x.voice_encryption_enable Description: Enables or disables SRTP voice encryption for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.g729_annexb_enable Description: Enables G.729 Annex B, with voice activity detection (VAD) and bandwidth-conserving silence suppression. This setting applies only when G.729a/b is selected in a sip_account.x.codec_priority parameter.
  • Page 121 VDP650 Administrator and Provisioning Manual Setting: sip_account.x.mwi_enable Description: Enables or disables message waiting indicator subscription for account x. Enable if SUBSCRIBE and NOTIFY methods are used for MWI. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.mwi_subscription_expires Description: Sets the MWI subscription expiry time (in seconds) for account x. Values: 15–65535 Default:...
  • Page 122 VDP650 Administrator and Provisioning Manual Setting: sip_account.x.nat_traversal_stun_keep_alive_enable Description: Enables or disables UDP keep-alives. Keep-alive packets are used to maintain connections established through NAT. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.nat_traversal_stun_keep_alive_interval Description: Sets the interval (in seconds) for sending UDP keep-alives. Values: 0–65535 Default:...
  • Page 123 VDP650 Administrator and Provisioning Manual Setting: sip_account.x.sip_session_timer_min Description: Sets the session timer minimum value (in seconds) for account x. Values: 90–65535 Default: Setting: sip_account.x.sip_session_timer_max Description: Sets the session timer maximum value (in seconds) for account x. Values: 90–65535 Default: 1800 Setting: sip_account.x.check_trusted_certificate Description:...

  • Page 124: Mac-Specific Configuration File Settings

    VDP650 Administrator and Provisioning Manual Setting: sip_account.x.call_rejection_response_code Description: Select the response code for call rejection. This code applies to the following call rejection cases: User presses Reject for an incoming call  DND is enabled  Phone rejects a second incoming call with Call Waiting disabled ...
  • Page 125 VDP650 Administrator and Provisioning Manual Setting: sip_account.x.label Description: Sets the text that identifies the account on the device LCD. The account label appears on the Dialing Line list, dialing screen, and other call appearance screens. Values: Text string Default: Blank Setting: sip_account.x.display_name Description:...
  • Page 126 VDP650 Administrator and Provisioning Manual Setting: sip_account.x.access_code_retrieve_voicemail Description: Sets the voicemail retrieval feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_dnd_on Description: Sets the do not disturb (DND) ON feature access code for account x. Values: Text string Default: Blank...
  • Page 127 VDP650 Administrator and Provisioning Manual Setting: sip_account.x.access_code_cfb_off Description: Sets the Call Forward Busy OFF feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_anonymous_call_block_on Description: Sets the Anonymous Call Block ON feature access code for account x. Values: Text string Default:...

  • Page 128: Hs_Settings" Module: Handset Settings

    VDP650 Administrator and Provisioning Manual "hs_settings" Module: Handset Settings The Handset Settings allow you to configure account assignments and names for the cordless handsets that are registered to the base station. For more information on registering cordless handsets, see the VDP650/VDP651 User Guide. General configuration file settings Setting: hs_settings.x.handset_us_pin_code...
  • Page 129 VDP650 Administrator and Provisioning Manual Setting: hs_settings.x.pfk.line2.feature Description: Assign a feature to the L2 line key. Values: unassigned, keyline, line, Default: keyline call list, dir, call log, redial, messages, dnd, cfwd all, cfwd busy, cfwd no answer Setting: hs_settings.x.pfk.line2.account Description: Assign an Account number to the L2 line key.
  • Page 130 VDP650 Administrator and Provisioning Manual Setting: hs_settings.x.pfk.line4.feature Description: Assign a feature to the L4 line key. Values: unassigned, keyline, line, Default: keyline call list, dir, call log, redial, messages, dnd, cfwd all, cfwd busy, cfwd no answer Setting: hs_settings.x.pfk.line4.account Description: Assign an Account number to the L4 line key.
  • Page 131 VDP650 Administrator and Provisioning Manual Setting: hs_settings.x.pfk.intercom.account Description: Assign an Account number to the INTERCOM hard key. Values: Default: Setting: hs_settings.x.pfk.mute.feature Description: Assign a feature to the MUTE hard key. Values: unassigned, call list, dir, call Default: unassigned log, redial, messages, dnd, cfwd all, cfwd busy, cfwd no answer Setting:...

  • Page 132: Mac-Specific Configuration File Settings

    VDP650 Administrator and Provisioning Manual Setting: hs_settings.x.pfk.down.account Description: Assign an Account number to the DOWN hard key. Values: Default: Setting: hs_settings.x.pfk.softkeyleft.feature Description: Assign a feature to the LEFT soft key. Values: unassigned, call list, dir, call Default: unassigned log, redial, messages, dnd, cfwd all, cfwd busy, cfwd no answer Setting:...
  • Page 133 VDP650 Administrator and Provisioning Manual Setting: hs_settings.x.default_account Description: Sets the default account for handset x. The handset attempts to use this account first when going off hook. Values: 1–6 Default: Setting: hs_settings.x.assigned_account Description: Sets the accounts for handset x that will be available for incoming and outgoing calls.

  • Page 134: System Module: System Settings

    VDP650 Administrator and Provisioning Manual system Module: System settings The System settings enables you to configure DECT related settings for the VDP650 4-Line base station. General configuration file settings Setting: system.repeater_mode_enable Description: Enables a repeater (such as the VSP605 Range Extender) to be registered to the VDP650 4-Line base station.

  • Page 135: Network" Module: Network Settings

    VDP650 Administrator and Provisioning Manual "network" Module: Network Settings The network settings follow the format: network.[element]. General configuration file settings Setting: network.vlan.wan.enable Description: Enables or disables the WAN VLAN. Values: 0 (disabled), 1 (enabled) Default: Setting: network.vlan.wan.id Description: Sets the WAN VLAN ID. Values: 0–4095 Default:...
  • Page 136 Default: Blank Setting: network.vendor_class_id Description: Sets the vendor ID for DHCP option 60. Values: Text string Default: Vtech Vesa VDP650 Setting: network.user_class Description: Sets the user class for DHCP option 77. Values: Text string Default: Vtech Vesa VDP650 Configuration File Parameter Guide...

  • Page 137: Mac-Specific Configuration File Settings

    VDP650 Administrator and Provisioning Manual MAC-specific configuration file settings Setting: network.ip.mode Description: Sets the IPv4 network mode. Values: disable, dhcp, static, pppoe Default: dhcp Setting: network.ip.static_ip_addr Description: Sets a static IP address for the network. Values: Text string (IPv4) Default: Blank Setting: network.ip.subnet_mask...
  • Page 138 VDP650 Administrator and Provisioning Manual Setting: network.ip.pppoe.service_name Description: If IPv4 mode is PPPoE, enter the name of the applicable PPPoE provider, in case more than one is available. Values: Text string Default: Blank Setting: network.ip.pppoe.username Description: If IPv4 mode is PPPoE, enter your PPPoE account username. Values: Text string Default:...
  • Page 139 VDP650 Administrator and Provisioning Manual Setting: network.ip6.dns1 Description: If manual DNS configuration is enabled, enter the address for the primary DNS server. Values: Text string (IPv6) Default: Blank Setting: network.ip6.dns2 Description: If manual DNS configuration is enabled, enter the address for the secondary DNS server.

  • Page 140: Provisioning" Module: Provisioning Settings

    VDP650 Administrator and Provisioning Manual "provisioning" Module: Provisioning Settings The provisioning settings follow the format: provisioning.[element]. All these settings are exported when you manually export the configuration from the VDP650. General configuration file settings Setting: provisioning.dhcp_option_enable Description: Enables or disables using DHCP options for locating the configuration and firmware files.
  • Page 141 VDP650 Administrator and Provisioning Manual Setting: provisioning.bootup_check_enable Description: Enables or disables bootup check for configuration and firmware files. Values: 0 (disabled), 1 (enabled) Default: Setting: provisioning.schedule_mode Description: Sets the type of schedule check for configuration and firmware files. Values: disable, interval, weekday Default: disable Setting: provisioning.resync_time...
  • Page 142 VDP650 Administrator and Provisioning Manual Setting: provisioning.remote_check_sync_enable Description: Enables or disables remotely triggering the device to check for new firmware and/or configuration files. The file checking is triggered remotely via a SIP Notify message from the server containing the check-sync event. Values: 0 (disabled), 1 (enabled) Default:...

  • Page 143: Mac-Specific Configuration File Settings

    VDP650 Administrator and Provisioning Manual Setting: provisioning.pwd_export_enable Description: Enables or disables passwords from being exported in plain text. This parameter is not available on the WebUI. The passwords affected are: network.eapol.access_password  provisioning.fw_server_access_password  provisioning.server_access_password  profile.admin.access_password  profile.user.access_password  sip_account.x.authentication_access_password ...
  • Page 144 VDP650 Administrator and Provisioning Manual Setting: provisioning.fw_server_access_password Description: Sets the authentication password for the server hosting the firmware file. Values: Text string Default: Blank Setting: provisioning.server_address Description: Sets the provisioning server IP address. Values: Text string Default: http://et.vtechphones.com/ redirectserver Setting: provisioning.server_username Description: Sets the authentication name for the provisioning server.

  • Page 145: Time_Date" Module: Time And Date Settings

    VDP650 Administrator and Provisioning Manual "time_date" Module: Time and Date Settings The time and date settings follow the format: time_date.[element]. All these settings are exported when you manually export the configuration from the VDP650. All the time and date settings are included in the general configuration file. Setting: time_date.ntp_server Description:...
  • Page 146 VDP650 Administrator and Provisioning Manual Values: Pacific/Pago_Pago, Pacific/Honolulu, Default: America/New_York America/Adak, America/Anchorage, America/Vancouver, America/Tijuana, America/Los_Angeles, America/Edmonton, America/Chihuahua, America/Denver, America/Phoenix, America/Winnipeg, Pacific/Easter, America/Mexico_City, America/Chicago, America/Nassau, America/Montreal, America/Grand_Turk, America/Havana, America/New_York, America/Caracas, America/Halifax, America/Santiago, America/Asuncion, Atlantic/Bermuda, Atlantic/Stanley, America/Port_of_Spain, America/St_Johns, America/Godthab, America/Argentina/Buenos_Aires, America/Fortaleza, America/Sao_Paulo, America/Noronha, Atlantic/Azores, GMT, America/Danmarkshavn, Atlantic/Faroe, Europe/Dublin, Europe/Lisbon,...
  • Page 147 VDP650 Administrator and Provisioning Manual Setting: time_date.daylight_saving_auto_adjust Description: Sets the device to automatically adjust clock for daylight savings. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_user_defined Description: Enables or disables manual daylight savings configuration. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_start_month Description:...
  • Page 148 VDP650 Administrator and Provisioning Manual Setting: time_date.daylight_saving_end_week Description: Sets the week that daylight savings time ends. Values: 1–5 Default: Setting: time_date.daylight_saving_end_day Description: Sets the day that daylight savings time ends. Values: Sunday, Monday, Tuesday, Default: Sunday Wednesday, Thursday, Friday, Saturday Setting: time_date.daylight_saving_end_hour Description:...

  • Page 149: Log" Module: Log Settings

    VDP650 Administrator and Provisioning Manual "log" Module: Log Settings The log settings control system logging activities. System logging may be required for troubleshooting purposes. The following logging modes are supported: Serial/Console—system log output to an external console using a serial/RS-232 ...

  • Page 150: Remotedir" Module: Remote Directory Settings

    VDP650 Administrator and Provisioning Manual "remoteDir" Module: Remote Directory Settings The remote directory settings follow the format: remoteDir.[element]. All these settings are exported when you manually export the configuration from the VDP650. All the remote directory settings are included in the general configuration file. Setting: remoteDir.ldap_enable Description:...
  • Page 151 Sets the LDAP search base. This sets where the search begins in the directory tree structure. Enter one or more attribute definitions, separated by commas (no spaces). Your directory may include attributes like "cn" (common name) or "ou" (organizational unit) or "dc" (domain component). For example, ou=accounting,dc=vtech,dc=com Values: Text string Default:...
  • Page 152 VDP650 Administrator and Provisioning Manual Setting: remoteDir.ldap_number_filter Description: Sets the LDAP number filter. Values: Text string Default: Blank Setting: remoteDir.ldap_firstname_attribute Description: Sets the name attributes. Enter the name attributes that you want the VDP650 to display for each entry returned after an LDAP search. Separate each attribute with a space.
  • Page 153 VDP650 Administrator and Provisioning Manual Setting: remoteDir.ldap_incall_lookup_enable Description: Enables or disables LDAP incoming call lookup. If enabled, the VDP650 searches the LDAP directory for the incoming call number. If the number is found, the VDP650 uses the LDAP entry for CID info. Values: 0 (disabled), 1 (enabled) Default:...
  • Page 154 VDP650 Administrator and Provisioning Manual Setting: remoteDir.xml.x.last_name_tag Description: Sets the last name tag for a directory entry. Values: Text string Default: DIR_ENTRY_NAME_LAST Setting: remoteDir.xml.x.work_number_tag Description: Sets the work number tag for a directory entry. Values: Text string Default: DIR_ENTRY_NUMBER_WORK Setting: remoteDir.xml.x.mobile_number_tag Description: Sets the mobile number tag for a directory entry.

  • Page 155: Web" Module: Web Settings

    VDP650 Administrator and Provisioning Manual "web" Module: Web Settings The web settings control the web server IP, port, and security settings. The web settings follow the format: web.[element]. All the web settings are included in the general configuration file. Setting: web.server_enable Description: Enables or disables the availability of the phone’s embedded WebUI.

  • Page 156: Trusted_Ip" Module: Trusted Ip Settings

    VDP650 Administrator and Provisioning Manual “trusted_ip” Module: Trusted IP Settings The trusted_ip settings provide enhanced security for the VDP650. When enabled, these settings can filter network traffic and reject any traffic from unauthorized sources. The trusted_ip settings follow the format: trusted_ip.[element]. All the trusted_ip settings are included in the general configuration file.

  • Page 157: Trusted_Servers" Module: Trusted Server Settings

    VDP650 Administrator and Provisioning Manual “trusted_servers” Module: Trusted Server Settings The trusted_servers settings provide enhanced security for the VDP650. When enabled, these settings can filter network traffic and reject any traffic from unauthorized sources. The trusted_servers settings follow the format: trusted_servers.[element]. All the trusted_servers settings are included in the general configuration file.

  • Page 158: User_Pref" Module: User Preference Settings

    VDP650 Administrator and Provisioning Manual "user_pref" Module: User Preference Settings The user settings are accessible to the VDP650 user. These settings are useful for initial setup. You may wish to remove these settings from auto-provisioning update files so that users do not have their own settings overwritten. The user preference settings follow the format: user_pref.[element].

  • Page 159: Call_Settings" Module: Call Settings

    VDP650 Administrator and Provisioning Manual "call_settings" Module: Call Settings The call settings configure data related to a user's call preferences. The data is stored internally at /mnt/flash/CallSettings.xml. All the call settings (except one) follow the format: call_settings.account.x.[element] where x is an account number ranging from 1 to 8. All the call settings are included in the MAC-specific configuration file.
  • Page 160 VDP650 Administrator and Provisioning Manual Setting: call_settings.account.x.call_fwd_busy_target Description: Sets the Call Forward Busy target number for account x. Values: Text string Default: Blank Setting: call_settings.account.x.cfna_enable Description: Enables or disables Call Forward No Answer for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: call_settings.account.x.cfna_target...

  • Page 161: Audio" Module: Audio Settings

    VDP650 Administrator and Provisioning Manual “audio” Module: Audio Settings The audio settings include jitter buffer parameters and RTP port settings. All the audio settings are included in the general configuration file. Setting: audio.x.jitter_mode Description: Select the desired mode for the jitter buffer: fixed (static) or adaptive. This setting depends on your network environment and conditions.
  • Page 162 VDP650 Administrator and Provisioning Manual Setting: audio.x.rtp.port_end Description: Sets the Local RTP port range end. Values: 1–65535 Default: 19000 Setting: audio.rtcp_xr.enable Description: Enables or disables reporting of RTCP XR via SIP to a collector server. RTP Control Protocol Extended Reports (RTCP XR) are used for voice quality assessment and diagnostics.

  • Page 163: File" Module: Imported File Settings

    VDP650 Administrator and Provisioning Manual "file" Module: Imported File Settings The "file" parameters enable the provisioning file to import additional configuration files of various types, including: Contact lists  Security certificates  The following certificates are supported: Per-account TLS certificate (you can choose to use the Account 1 certificate for all ...
  • Page 164 VDP650 Administrator and Provisioning Manual Setting: file.protected_certificate.trusted.url Description: URL to upload a trusted certificate file in pem or crt. It will be given the first available index and marked as protected. For example, <protocol>://<user>:<password>@<host>:<port>/<url-path> Values: Text string Default: Blank Setting: file.protected_certificate.custom_device.url Description: URL to upload a custom device certificate to override the factory installed...

  • Page 165: Mac-Specific Configuration File Settings

    VDP650 Administrator and Provisioning Manual Setting: file. Description: Values: Text string Default: Blank Setting: file.vpn.advanced_config Description: URL of OpenVPN client configuration file. For more information, see “VPN” on page Values: Text string Default: Blank MAC-specific configuration file settings Setting: file.contact.directory.append Description: URL of contact directory to be imported.

  • Page 166: Tr069" Module: Tr-069 Settings

    VDP650 Administrator and Provisioning Manual “tr069” Module: TR-069 Settings The Broadband Forum’s Technical Report 069 (TR-069) defines a protocol for remote management and secure auto-configuration of compatible devices. The TR-069 settings allow you to enable TR-069 and configure access to an auto-configuration server (ACS). All the TR-069 settings are included in the general configuration file.
  • Page 167 VDP650 Administrator and Provisioning Manual Setting: tr069.connection_request.username Description: Set the user name for authenticating the connection sent from the ACS. Values: Text string Default: Blank Setting: tr069.connection_request.access_password Description: Set the password for authenticating the connection sent from the ACS. Values: Text string Default: Blank...

  • Page 168: Tone" Module: Tone Definition Settings

    VDP650 Administrator and Provisioning Manual "tone" Module: Tone Definition Settings The Tone Definition settings configure data for various tones for the purpose of localization. The Audio Manager component uses the data from this model to populate the mcu on bootup. Each tone definition must be a string of 12 elements separated by a space: "<num of freq>...
  • Page 169 VDP650 Administrator and Provisioning Manual Setting: tone.inside_dial_tone.element.x Description: Defines the inside dial tone element x. Values: Tone element string Default: Blank Setting: tone.inside_dial_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element. Values: 0–65535 Default:...
  • Page 170 VDP650 Administrator and Provisioning Manual Setting: tone.busy_tone.num_of_elements Description: Sets the number of tone elements for the busy tone. Values: 1–5 Default: Setting: tone.busy_tone.element.1 Description: Defines the busy tone element 1. Values: Tone element string Default: 2 480 -22 620 -22 0 0 0 0 375 375 65535 Setting: tone.busy_tone.element.x...
  • Page 171 VDP650 Administrator and Provisioning Manual Setting: tone.ring_back_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element. Values: 0–65535 Default: Setting: tone.congestion_tone.num_of_elements Description: Sets the number of tone elements for the congestion tone. Values: 1–5 Default:...

  • Page 172: Profile" Module: Password Settings

    VDP650 Administrator and Provisioning Manual Setting: tone.dial_tone.num_of_elements Description: Sets the number of tone elements for the dial tone. Values: 1–5 Default: Setting: tone.dial_tone.element.1 Description: Defines the dial tone element 1. Values: Tone element string Default: 2 440 -22 350 -22 0 0 0 0 65535 0 65535 Setting: tone.dial_tone.element.x...

  • Page 173: General Configuration File Settings

    VDP650 Administrator and Provisioning Manual General configuration file settings Setting: profile.admin.access_password Description: Sets the administrator password for accessing the admin menus on the VDP651 and the WebUI. Values: Text string Default: admin (15 characters maximum) MAC-specific configuration file settings Setting: profile.user.access_password Description: Sets the user password for logging on to the WebUI and editing...

  • Page 174: Troubleshooting

    For customer service or product information, contact the person who installed your system. If your installer is unavailable, visit our website at or call 1 (888) 370-2006. businessphones.vtech.com Common Troubleshooting Procedures Follow these procedures to resolve common issues. For more troubleshooting information, see the user‘s manual for your product.
  • Page 175 VDP650 Administrator and Provisioning Manual If the phone is not downloading a MAC-specific configuration file, ensure the  filename is all upper case. Provisioning: "Use DHCP Option" is enabled, but the VDP650 is not getting a provisioning URL from the DHCP Server. Ensure that DHCP is enabled in Network settings.

  • Page 176: Appendixes

    VDP650 Administrator and Provisioning Manual PPENDIXES Appendix A: Maintenance Taking care of your products Your VDP650 4-Line base station contains sophisticated electronic parts, so you  must treat it with care. Avoid rough treatment.  Place the handset down gently. ...

  • Page 177: Appendix B: Gpl License Information

    Beaverton OR 97008 ATTN: Information Technology Group — VDP650 GPL code request If your request does not fully comply with the foregoing requirements, VTech reserves the right to reject your request. Further, by requesting and receiving the available code, you release VTech, its affiliates, and its and their officers, directors, employees, and representatives (“VTech Parties”) from any liability or responsibility relating to such code,...
  • Page 178 VDP650 Administrator and Provisioning Manual Back to Contents...

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