Phone Troubleshooting - Blackberry Curve 8350i User Manual
Blackberry curve 8350i: user guide
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Also See for Curve 8350i:
- Manual (82 pages) ,
- Getting started manual (46 pages) ,
- Safety and product information (33 pages)
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User Guide
•
To set up speed dial for a contact, on the Home screen or in the phone application, hold the key that you would like to assign speed
dial to.
•
To add an extension to a phone number, press the Alt key and the X key. Type the extension number.
•
To type a letter in a phone number field, press the Alt key and the letter key.
•
To insert a plus sign (+) when typing a phone number, press the O key.
•
To turn on the speakerphone during a call, press the Speakerphone key. To turn off the speakerphone during a call, press the
Speakerphone key again.
•
To listen to a call using wired headphones, press the Speakerphone key. To stop listening to a call with wired headphones, press the
Speakerphone key again.
•
To switch phone numbers, in the phone application, click your active phone number. Click a phone number.
Phone troubleshooting
I cannot make or receive calls
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including
the country code and area code, for your contact.
• If you are not receiving calls, verify that call forwarding is turned off.
• Your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone
number is set as your active phone number.
Related topics
Call forwarding, 24
My phone number appears as Unknown in the phone application
Try changing the phone number on your SIM card to change how your phone number appears in the phone application. In the device
options, click Advanced Options. Click SIM Card. Highlight the phone number. Press the Menu key. Click Edit SIM Phone Number.
Type your phone number. Click the trackball.
I cannot check my voice mail
Try performing the following actions:
• If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail
using a shortcut key, your device calls the voice mail access number for your active phone number. Check the voice mail for your
alternate phone number.
• You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your wireless service
provider or administrator.
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Phone troubleshooting
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Troubleshooting
