Call Forwarding; Internal; External - Siemens HiPath 1100 User Manual

Step by step

Call forwarding

This allows a call to be forwarded up to two times
another extension or call group, or even for a configured
external number.

Internal

Internal call forwarding reroutes calls made to an exten-
sion to another specified extension or to a group asso-
ciated to a voice mail server, Call group (CG) or Fax/DID.
n
Lift the handset.
qee
Enter the code for call forwarding. (*11)
p
Enter the number for the
1. Extension you want to call (e.g., 11/101).
2. UCD subscriber group for voice mail (e.g., 790).
3. Call group (e.g 770)
w
Wait for a confirmation tone.
t
Replace the handset.

External

The external call forwarding feature allows calls made to
a specific extension to be forwarded to an external
number.
n
Lift the handset.
qee
Enter the code for call forwarding. (*11)
[1] When a UCD agent enables call forwarding, the agent is automati-
cally logged out of the group. When the agent is logged into the
group, call forwarding is deactivated. When a UCD agent enables
call forward no answer, the agent's status becomes unavailable.
When the status is available, call forwarding is deactivated.
Disabling call forwarding does not affect the UCD agent status.
[2] Cascaded forwarding is possible up to the third destination, i.e.,
destination 1 has call forwarding to destination 2 and destina-
tion 2 has call forwarding to destination 3. Any call to destination
1 will be forwarded to destination 3. If destination 3 has call for-
warding, this will not be made (see Programming Manual -
A31003-K1160-B804-*-*, Cascaded call forwarding).
[3] Call forwarding on an analog line times out after 5 minutes of con-
versation. Call forwarding does not take place when the external
destination number is busy. When a call is forwarded by the inter-
nal entrance telephone, it is disconnected after 1 minute of conver-
sation.
Functions used when receiving calls
1
3
2
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