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About Smart call blocker
If you have subscribed to caller ID service, then you can use
Smart call blocker to screen robocalls, telemarketing calls and
unwanted calls for you, while allowing welcome calls to get
through. †
†
The screening feature of Smart call blocker is applicable to home calls only.
All incoming cell calls will get through and ring.
You can set up your lists of welcome callers and unwelcome
callers. Smart call blocker allows calls from your welcome callers
to get through, and it blocks calls from your unwelcome callers.
For other unknown home calls, you can allow these calls, block
these calls, or forward these calls to the answering system.
With some easy configurations, you can set to only filter
robocalls on the home line by asking the callers to press the
pound key (#) before the calls are put through to you.
You can also set Smart call blocker to screen incoming home
calls by asking the callers to record their names and press the
pound key (#). After your caller completes the request, your
telephone rings and announces the caller's name. You can
then choose to block or answer the call, or you can forward the
call to the answering system. If the caller does not respond or
record his/her name, the call is blocked from ringing through.
When you add your welcome callers to your allow list, they will
bypass all screening and ring directly to your handsets.
NOTES
• Smart call blocker is on, once you install your telephone. It allows all
incoming calls to get through and ring by default. You can change
the Smart call blocker settings to screen incoming home calls. For
more details, see Set profile.
• With call screening active, Smart call blocker screens and filters
incoming home calls from numbers or names that are not yet saved
in your phonebook, allow list, block list, or star name list. You can
easily add incoming phone numbers to your allow list and block
list. This allows you to build up your lists of allowed and blocked
numbers, and Smart call blocker will know how to deal with these
calls when they come in again.
• To turn off Smart call blocker, see Set Smart call blocker on/off.
Call categories
Calls are classified into four categories:
Welcome calls
Welcome calls are calls with telephone numbers saved in your
allow list or phonebook, and not in your block list. Welcome
calls also include calls with caller names saved in your star name
list.
NOTES
• All incoming calls on your cell lines will get through and ring, unless
the caller's numbers are saved in your block list. If you want to
block a cell call, add the number to the block list. See Block list.
• There are many organizations like schools, medical offices,
and pharmacies that use robocalls to communicate important
information to you. Robocall uses an autodialer to deliver pre-
recorded messages. By entering the name of the organizations into
the star name list, it ensures these calls will ring through when you
only know the caller names but not their numbers.
Unwelcome calls
Unwelcome calls are calls with telephone numbers saved in
your block list, and you want to block their calls.
Calls without numbers (for home calls only)
Calls without numbers are calls that are "out of area" or with
numbers set to "Private".
Uncategorized calls (for home calls only)
Uncategorized calls include calls with absent caller ID number,
calls with numbers that are not in your phonebook, allow list, or
block list, or calls with caller ID names that are not in your star
name list.
NOTE
• The allow list stores up to 200 entries, the block list stores up to
1,000 entries, and the star name list stores up to 10 names.
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