VTech IS8151-1S User Manual page 69

Dect 6.0 cordless telephone with bluetooth wireless technology
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I see duplicate
• If you see duplicate directory entries,
entries in my
you can delete them manually. Another
downloaded
option is to download again either your
directory.
SIM card or phone memory, but not
both.
Some of my cell
• Try copying the contacts from your
phone contacts were
SIM card to your cell phone memory
not imported to my
first, then download from your phone
IS8151/IS8251.
memory. If that doesn't work, try
copying the contacts from your cell
phone memory to your SIM card, then
download from your SIM card. For more
information on how to transfer contacts
between your SIM card and your phone
memory, refer to the user's manual of
your cell phone.
Can the IS8151/
• If your cell phone has poor reception
IS8251 help the poor
in your home, the IS8151/IS8251 cannot
cell phone reception
improve the reception. However, if
in my house?
you have a location in your house with
better reception, you can leave your
cell phone in that location while you use
IS8151/IS8251 cell line. In order for this to
work, the cell phone must be within 15
feet of the telephone base for optimal
performance.
My telephone does
Make sure the telephone base is installed
not work at all.
properly, and battery is installed and
charged correctly. For optimum daily
performance, return the handset to the
telephone base after use.
The display shows
Disconnect the telephone line cord from
No home line. I
your telephone and connect it to another
cannot hear the dial
telephone. If there is no dial tone on that
tone.
other telephone either, then the telephone
line cord may be defective. Try installing a
new telephone line cord.
If changing the telephone line cord does
not help, the wall jack (or the wiring to this
wall jack) may be defective. Contact your
telephone service provider.
You may be using a new cable or VoIP
service, the existing telephone jacks in your
home may no longer work. Contact your
service provider for solutions.
I cannot dial out.
Make sure there is a dial tone before dialing.
It is normal if the handset takes a second or
two to synchronize with the telephone base
before producing a dial tone. Wait an extra
second before dialing.
Eliminate any background noise. Mute the
handset before dialing, or dial from another
room in your home with less background
noise.
The display shows
The handset is deregistered from the
To register HS, See
telephone base. Follow the steps in Register
manual.. The handset
a handset to register the handset back to the
does not work at all.
telephone base.
The display shows
Place the handset in the telephone base or
Low battery.
charger for charging.
The battery does
Make sure the handset is placed in the
not charge in the
telephone base or charger correctly.
handset or the
If the battery is completely depleted, charge
handset battery does
the battery for at least
not accept charge.
30 minutes before use.
You may need to purchase a new battery.
The telephone does
Make sure the ringer volume is not set to off.
not ring when there
The handset may be too far from the
is an incoming call.
telephone base. Move it closer to the
telephone base.
My handset
Move the handset closer to the telephone
beeps and is not
base. It may be out of range.
performing normally.
I hear noise on the
Make sure the telephone line cord is
cordless handset
plugged in securely.
and the keys do not
work.
I hear other calls
Disconnect the telephone base from the
when using the
telephone wall jack. Plug in a different
telephone.
telephone. If you still hear other calls,
the problem is probably in the wiring or
telephone service. Contact your telephone
service provider.
There is interference
The handset may be out of range. Move it
during a telephone
closer to the telephone base.
conversation. My
If you subscribe to high-speed Internet
calls fade out when
service (DSL - digital subscriber line) through
I am using the
your telephone line, you must install a DSL
cordless handset.
filter between the telephone line cord and
the telephone wall jack. The filter prevents
noise and caller ID problems caused by
DSL interference. Contact your DSL service
provider for more information about DSL
filters.
Appliances or other cordless telephones
plugged into the same circuit as the
telephone base can cause interference. Try
moving the appliance or telephone base to
another outlet.
The location of your telephone base can
impact the performance of your cordless
phone. For better reception, install the
telephone base in a centralized location
within your home or office, away from
walls or other obstructions. In many
environments, elevating the telephone base
improves overall performance.
The telephone does
Caller ID is a subscription service. You
not receive caller
must subscribe to this service from your
ID or the telephone
telephone service provider for this feature
does not show
to work on your telephone.
caller ID during call
Both your and the caller's telephone service
waiting.
providers must use equipment compatible
with the caller ID service.
The caller may not be calling from an area
which supports caller ID.
The caller ID information displays after the
first or second ring.
The display shows
The handset may be out of range. Move it
closer to the telephone base.
Out of range or no
pwr at base.
Make sure the power cord is securely
plugged into the telephone base. Use a
working electrical outlet not controlled by a
wall switch.
I cannot hear any
The handset does not have a speakerphone.
When recording, playing or deleting your
instruction from
own announcement, the instructions are
the handset when
announced through the handset receiver.
I try to record, play
Make sure you place the handset receiver
or delete my own
close to your ear.
announcement.
The outgoing
When recording the announcement, make
announcement is not
sure you speak in a normal tone of voice
clear.
towards the microphone of the handset.
Make sure there is no background noise
when recording.
64

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