Paper Feed Problems - Sharp MX-B427PW User Manual

Troubleshoot a problem

Paper feed problems

Envelope seals when printing
Action
Step 1
a
Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b
Send the print job.
Does the envelope seal when printing?
Step 2
a
Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings >
> Paper Size/Type >
b
Send the print job.
Does the envelope seal when printing?
Collated printing does not work
Action
Step 1
a
From the control panel, navigate to:
Settings >
b
Set Collate to On [1,2,1,2,1,2], and then press
c
Print the document.
Is the document collated correctly?
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select Collate.
b
Print the document.
Is the document collated correctly?
> Paper > > Tray Configuration >
> Print > > Layout >
Yes
Go to step 2.
Contact your dealer. The problem is
Yes
The problem is
solved.
> Collate >
.
The problem is
solved.
96
No
The problem is
solved.
solved.
No
Go to step 2.
Go to step 3.