Sharp MX-B427PW User Manual page 113

Troubleshoot a problem
Action
Step 5
a
Remove paper, flip it over, and then reload paper.
b
Print the document.
Is the paper curled?
Step 6
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the paper curled?
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
Step 1
a
Adjust the guides in the tray to the correct position for the paper
loaded.
b
Print the document.
Is the print crooked or skewed?
Step 2
a
Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b
Print the document.
Is the print crooked or skewed?
Yes No
Go to step 6. The problem is
solved.
Contact your dealer. The problem is
solved.
Yes No
Go to step 2. The problem is
solved.
Contact your dealer. The problem is
solved.
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