Universal Serial Bus (Usb) Specific Problems - Dell UltraSharp 24 User Manual

Problem
The LAN port is
not functioning

Universal Serial Bus (USB) specific problems

Specific
Symptoms
USB interface is
not working
68 | Troubleshooting
What you Possible solutions
experience
OS setting • Ensure that the latest BIOS and drivers for your
or cable
connection • Ensure that the RealTek Gigabit Ethernet
issue
• If your BIOS Setup has a LAN/GBE Enabled/
• Ensure that the Ethernet cable is connected
• Check the status LED of the Ethernet cable to
• First power off the Computer and unplug the
What You Possible Solutions
Experience
USB peripherals • Check that your display is turned ON.
are not working • Reconnect the upstream cable to your
• Reconnect the USB peripherals (downstream
• Turn off the monitor and turn it on again.
• Reboot the computer.
• Certain USB devices such as portable hard
computer are installed on your computer.
Controller is installed in the Windows Device
Manager.
Disabled option, make sure it is set to Enabled.
securely on the monitor and the hub/router/
firewall.
confirm connectivity. Re-connect both ends of
the Ethernet cable if the LED is not lit.
Type-C cable and power cord of the monitor.
Then, power on the computer, plug in the
monitor power cord and Type-C cable.
computer.
connector).
drives require higher power source; connect the
drive to the computer directly.