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Dell UP2414Q User Manual

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Dell UltraSharp 24 Monitor
User's Guide
Model No. : UP2414Q
Regulatory model: UP2414Qt
Regulatory type: UP2414Q001

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Summary of Contents for Dell UP2414Q

  • Page 1 Dell UltraSharp 24 Monitor User’s Guide Model No. : UP2414Q Regulatory model: UP2414Qt Regulatory type: UP2414Q001...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft.

  • Page 3: Table Of Contents

    Contents 1 About Your Monitor ........5 Package Contents .
  • Page 4 FCC Notices (U.S. Only) and Other Regulatory Information ..58 Contact Dell ....... . . 58 6 Setting Up Your Monitor .

  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

  • Page 6: Product Features

    Quick Setup Guide • Product and Safety Information Guide • Factory Calibration Report Product Features The Dell UltraSharp 24 Monitor (Model # UP2414Q) has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 60.47 cm (23.8-inch) active area display (Measured diagonally) 3840 x 2160 resolution, plus full-screen support for lower resolutions. • Tilt, swivel, vertical extension and rotate adjustment capabilities.

  • Page 7: Identifying Parts And Controls

    • Plug and play capability if supported by your system. • On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. • Software and documentation media includes an information file (INF), Image color Matching File (ICM), Dell Display Manager software application and product documentation. Dell Display Manager included (comes in the CD attached with the monitor). • Security lock slot. • Asset Management Capability. • Energy Star Compliant. • EPEAT Gold Compliant. • RoHS compliant. • BFR/PVC-Free (Exclude external cables). • Arsenic-Free glass and Mercury Free for Panel only. • Energy Gauge shows the energy level being consumed by the monitor in real time. • TCO Certified Displays. Identifying Parts and Controls Front View Front View Front panel controls...

  • Page 8: Back View

    Secures monitor with security cable lock. Barcode serial number Refer to this label if you need to contact label Dell for technical support. Stand release button Release stand from monitor. USB downstream port Connect your USB device. You can only...

  • Page 9: Side View

    USB cable to the computer and USB upstream connector on the monitor. Dell Soundbar Attaches the optional Dell Soundbar (model# AC511 mounting slots only). (Sealed by removable plastic sheets) NOTE: Dell soundbar is sold separately.

  • Page 10: Monitor Specifications

    Monitor Specifications Flat Panel Specifications Screen type Active matrix - TFT LCD Panel type In Plane Switching Viewable image Diagonal 60.47 cm (23.8-inches viewable image size) Horizontal, Active Area 527.04 mm (20.7 inches) Vertical, Active Area 296.46 mm (11.7 inches) Area 156246.28 mm (242.2 inches...

  • Page 11: Preset Display Modes

    Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) 720 x 400 31.5 70.0 28.3 640 x 480 31.5 60.0 25.2 -/- 640 x 480 37.5 75.0 31.5 800 x 600 37.9 60.0 40.0 800 x 600 46.9 75.0 49.5 1024 x 768 48.4 60.0 65.0 1024 x 768 60.0 75.0...

  • Page 12: Physical Characteristics

    Physical Characteristics Connector type DisplayPort connector. Mini DisplayPort connector. HDMI connector. USB 3.0 update stream port connector. USB 3.0 down stream port connector x 4. (Port with lightning icon is for BC 1.2) Signal cable type DisplayPort to Mini DisplayPort 1.8 m cable. USB 3.0 1.8 m cable.

  • Page 13: Environmental Characteristics

    The OSD will only function in the normal operation mode. When any button is pressed in Active-off mode, the following message will be displayed: Dell UP2414Q There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up.

  • Page 14: Pin Assignments

    Activate the computer and the monitor to gain access to the OSD. NOTE: This monitor is ENERGY STAR ® -compliant. Pin Assignments DisplayPort Connector (DP in and DP out) Pin Number 20-pin Side of the monitor Pin Number 20-pin Side of the monitor connector connector ML0(p)
  • Page 15 Mini DisplayPort Connector Pin Number 20-pin Side of the monitor Pin Number 20-pin Side of the monitor connector connector ML2(p) Hot Plug Detect ML0(p) ML3(n) ML3(n) ML1(n) AUX(p) ML1(p) AUX(n) ML2(n) ML0(p) +3.3 V DP_PWR 19-pin HDMI Connector Pin Number 19-pin Side of the monitor Pin Number 19-pin Side of the monitor connector connector...
  • Page 16 Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the back and bottom of your monitor. NOTE: The USB ports on this monitor are USB 3.0 compliant. Transfer speed Data Rate Power Consumption SuperSpeed 5 Gbps...
  • Page 17 NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer and devices. ® NOTE: For computers running Windows 7 must have Service Pack 1 (SP1) installed. The monitor’s USB interface works only when the monitor is On or in Power Save Mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.

  • Page 18: Plug And Play Capability

    Memory Stick PRO (MSPRO), Memory Stick Duo(w Adapter), MS Duo Secure Digital (Mini-SD), Secure Digital Card, Mini Secure Digital (w Adaptor), TransFlash (SD, including SDHC), MultiMediaCard (MMC) Maximum Card Capacity Supported by the UP2414Q card reader Support Maximum Card type Support Specification UP2414Q Capacity by Spec.

  • Page 19: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.

  • Page 20: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached from monitor when it is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.
  • Page 21 Connecting the black DisplayPort (or miniDP) cable Connecting the black HDMI Cable (Optional) Connecting the USB 3.0 cable After you have completed connecting the DP/mini DP/HDMI cable, follow the procedure below to connect the USB 3.0 cable to the computer and complete your monitor setup: Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer.

  • Page 22: Organizing The Cables

    CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Organizing the Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to organize all cables as shown above.

  • Page 23: Removing The Stand

    Removing the Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.

  • Page 24: Wall Mounting (Optional)

    Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. Place the monitor panel on a soft cloth or cushion on stable flat table. 2. Remove the stand. 3. Use a screwdriver to remove the four screws securing the plastic cover. 4.

  • Page 25: Operating The Monitor

    Operating the Monitor Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 26 Use the Input Source button to select between different video signals that may be connected to your monitor. • DisplayPort input • Mini DisplayPort input • HDMI input Displays the source selection bar. Press Input Source buttons to move between the setting options and press to select the input source you want.

  • Page 27: Front Panel Button

    Front Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front panel Description Button Use the Up button to adjust (increase ranges) items in the OSD menu. Use the Down button to adjust (decrease ranges) items in the OSD menu.

  • Page 28: Using The On-Screen Display (Osd) Menu

    OSD menu to disappear. Press the Menu button to launch the OSD menu and display the main menu. Dell UP2414Q Energy Use Brightness/Contrast Input Source...

  • Page 29: Contrast Adjustment

    Energy Use This meter shows the energy level being consumed by the monitor in real time. Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Dell UP2414Q Energy Use Brightness/Contrast Input Source Color Settings Display Settings PBP Settings Energy Settings...

  • Page 30: Your Monitor

    Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. Dell UP2414Q Energy Use Brightness/Contrast Scan Sources DisplayPort Input Source Mini DisplayPort Color Settings HDMI Display Settings PBP Settings Energy Settings...

  • Page 31: Color Settings

    Color Settings Use the Color Settings menu to adjust the monitor’s color settings . Dell UP2414Q Energy Use Brightness/Contrast Input Color Format Input Source Gamma Preset Modes Standard Color Settings Zonal Color Space Display Settings Contrast(2) PBP Settings Reset Color Settings...
  • Page 32 - sRGB: Emulates 100% sRGB. - CAL1/CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro. The i1Display Pro can be purchased from the Dell Electronics, Software and Accessories website.
  • Page 33 Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro. The i1Display Pro can be purchased from the Dell Electronics, Software and Accessories website. NOTE: When Zonal Color Space is turned on, the left side of the screen will adopt the brightness setting of the right side.
  • Page 34 NOTE: To ensure optimal color accuracy it is not recommended to adjust the Contrast or Brightness settings after calibrating CAL1 and CAL2. It is recommended to calibrate CAL1 and CAL2 to the same desired luminance level before turning on Zonal Color Space. Contrast (2) Allows you to adjust the contrast on the left side of the screen when Zonal Color Space or/and...
  • Page 35 Display Use the Display Settings to adjust image. Settings Dell UP2414Q Energy Use Brightness/Contrast Aspect Ratio 16:9 Input Source Sharpness Color Settings Noise Reduction Dynamic Contrast Display Settings Uniformity Compensation PBP Settings DisplayPort 1.2 Energy Settings Display Info Menu Settings...
  • Page 36 DP1.2. Wrong settings may result in blank screen. Some graphics cards do not support MCCS (Monitor Control Command Set) at DP1.2. In these cases, DDM (Dell Display Manager) may not run. NOTE: Ensure that your graphics card driver can support DP1.2 with MST feature, capable of...
  • Page 37 Left–window (select from PBP source) (select from Mini DP HDMI Input Source) Mini DP √ √ HDMI √ √ PBP submenu when PBP On Dell UP2414Q Energy Use Brightness/Contrast PBP Mode DisplayPort Input Source Size Fill Color Settings Display Settings PBP Settings Energy Settings...

  • Page 38: Menu Settings

    Select the PBP window size. • Aspect Ratio: Adjust the image ratio of PBP mode according video input . • Full: Full screen of PBP mode. Energy Settings Dell UP2414Q Energy Use Brightness/Contrast Power Button LED On During Active Input Source O During Standby...

  • Page 39: Menu Settings

    Menu Settings Dell UP2414Q Energy Use Brightness/Contrast Language English Input Source Transparency Timer 20 s Color Settings Lock Unlock Display Settings Reset Menu Settings PBP Settings Energy Settings Menu Settings Other Settings Personalize Resolution: 3840x2160, 30Hz Language Language option to set the OSD display to one of...
  • Page 40 Rotating the display from Landscape to Portrait (in wall mount) will automatically trigger the OSD to be rotated accordingly. If Dell Display Manager (DDM) is installed and with suitable PC graphics card, the screen content will also be rotated accordingly.
  • Page 41 You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor. Dell UP2414Q Energy Use Brightness/Contrast Button Sound Input Source...

  • Page 42: Osd Warning Messages

    Personalize User can select from Preset Modes, Brightness/ Contrast, Input Source, Aspect Ratio, PBP Mode and set as shortcut key. Dell UP2414Q Energy Use Brightness/Contrast Shortcut Key 1 Preset Modes Input Source Shortcut Key 2 Brightness/Contrast Shortcut Key 3 Input Source...
  • Page 43 Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 3840 x 2160. You will see the following message before the DDC/CI function is disabled. Dell UP2414Q The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? When monitor enters Power Save Mode, the following message appears: Dell UP2414Q Entering Power Save Mode.

  • Page 44: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •...

  • Page 45: Setting The Dp1.2 Display

    Setting Up the DP1.2 Display The default out of factory setting in the UP2414Q is DP1.1a. To enable 3840 x 2160 at 60 Hz, ensure the graphics card of the DP source is DP1.2 certified with MST feature, capable of supporting resolution up to 3840 x 2160 at 60 Hz, and its driver supports DisplayID v1.3, then change the DP...
  • Page 46 DisplayPort or Mini DisplayPort. 2. Use the 3. Press and hold the button for approximately 8 sec. 4. The DisplayPort configuration message will appear: Dell UP2414Q DisplayPort 1.2 ? Enable Disable 5. Use the button to enable DP1.2 or button to exit without making any changes.

  • Page 47: Using The Tilt, Swivel And Vertical Extension

    Using the Tilt, Swivel and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. 5° typical (maximum 6°) 45° 130 mm 45°...

  • Page 48: Rotating The Monitor

    Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor. Operating the Monitor ...

  • Page 49: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’...

  • Page 50: Troubleshooting

    While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialog boxes shown below will continuously scroll through the screen.  Dell UP2414Q Dell UP2414Q No DisplayPort Cable No Mini DisplayPort Cable The display will go into Power Save Mode in 5 minutes.

  • Page 51: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

  • Page 52: Common Problems

    Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. What You Common Possible Solutions Symptoms Experience No Video/Power No picture • Ensure that the video cable LED Off connecting the monitor and the computer is properly connected and secure.
  • Page 53 • Cycle power On-Off. has spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors.
  • Page 54 Missing Color Picture missing • Perform monitor self-test feature color check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Wrong Color Picture color • Try different color Preset Modes in...

  • Page 55: Product Specific Problems

    Product Specific Problems Specific What You Possible Solutions Symptoms Experience • Check the Aspect Ratio setting in Screen image Image is Display Settings OSD. is too small centered on screen, but • Reset the monitor to Factory Settings. does not fill entire viewing area Cannot...

  • Page 56: Troubleshooting The Card Reader

    Troubleshooting the Card Reader CAUTION: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media. Problem Cause Solution • - Right-click My Computer Drive letter is not Conflict with network assigned.
  • Page 57 The media has Displays the error • Reinsert the media and write or been ejected message, “Error erase again. during writing or copying file or • Format the media for writing or erasing. folder.” erasing the same folder or file name.

  • Page 58: Appendix

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit http://www.dell.com/support/.

  • Page 59: Setting Up Your Monitor

    Please choose the scenario below that best describes the computer system you are using, and follow the provided directions: 1: If you have a Dell™ desktop or a Dell™ portable computer with internet access. 2: If you have non Dell™ desktop, portable computer, or graphic card.

  • Page 60: If You Have A Dell

    2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the resolution to 3840 x 2160, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.  Setting Up Your Monitor...

  • Page 61: If You Have Non Dell

    If you have non Dell desktop, portable computer, or graphic card In Windows XP ® 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Select Advanced. 4. Identify your graphics controller supplier from the description at the top of the window (e.g.

  • Page 62: Procedures For Setting Up Dual Monitors In Windows Vista

    Procedures for setting up dual monitors in Windows Vista , Windows 7 or Windows 8/Windows ® ® ® ® Content (a) For Windows Vista ® (b) For Windows ® (c) For Windows 8/Windows ® ® (d) Setting Display Styles For Multiple Monitor (a) For Windows Vista ®...
  • Page 63 Click Display Settings. Click Identify Monitors.  You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor. Setting Up Your Monitor ...
  • Page 64 (b) For Windows ® Connect the external monitor(s) to your laptop or desktop using a video cable (DP, HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” Press the Windows logo key + P on your keyboard. While holding down the Windows logo key, press P to toggle between the display selections.
  • Page 65 (c) For Windows 8/Windows ® ® Connect the external monitor(s) to your laptop or desktop using a video cable (DP, HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your keyboard. 2.
  • Page 66 Method 2: Using the “Screen Resolution” menu 1. From the Start screen, select Desktop tile to switch to the Classic Windows desktop. 2. Right-click on the desktop and click Screen resolution. Setting Up Your Monitor ...
  • Page 67 3. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect.  You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor. Setting Up Your Monitor ...
  • Page 68 (d) Setting Display Styles For Multiple Monitor After the external monitor(s) have been set up, users can select the de- sired display style from Multiple displays menu: Duplicate, Extend, Show Desktop On. NOTE: Please optimize the size of the icons and fonts on multiple monitors that suits the user preference.
  • Page 69 (iii) For Windows 8/Windows ® ®  Extend these displays: This option is recommended when an external monitor is connected to a laptop, and each monitor can display differ- ent screen independently to improve user convenience. The relative position of the screens can be set up here, for example monitor 1 may be set up to be to the left of monitor 2 or vice versa.
  • Page 70 (i) For Windows Vista ® (ii) For Windows ® Setting Up Your Monitor ...
  • Page 71 (iii) For Windows 8/Windows ® ®  Show desktop only on…: Display the status of a particular monitor. This option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor. Most current laptops support main- stream resolutions.
  • Page 72 (i) For Windows Vista ® Setting Up Your Monitor ...
  • Page 73 (ii) For Windows ® Setting Up Your Monitor ...
  • Page 74 (iii) For Windows 8/Windows ® ® Setting Up Your Monitor ...

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Ultrasharp 24

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