Dell XPS One A2420 Setup Manual
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Dell XPS One A2420 Setup Manual

Dell desktop computer setup guide
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XPS One
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SETUP GUIDE

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Summary of Contents for Dell XPS One A2420

  • Page 1 XPS One ™ SETUP GUIDE...

  • Page 3: Setup Guide

    XPS One ™ SETUP GUIDE Model MTG24...
  • Page 4 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell , the DELL logo, XPS One , and YOURS IS HERE are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation;...

  • Page 5: Table Of Contents

    Hardware Troubleshooter ....40 Dell Diagnostics ..... . 41...
  • Page 6 Before You Call......52 Contacting Dell......53 Finding More Information and Resources .

  • Page 7: Setting Up Your Xps One ™ Computer

    Setting Up Your XPS One Computer ™ This section provides information about setting up your XPS One A2420 and connecting peripherals. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer.

  • Page 8: Set Up The Wireless Keyboard

    Set Up the Wireless Keyboard and Mouse Your XPS One computer supports a special wireless (non-Bluetooth ) keyboard and mouse ® which are optimized for use with your computer. NOTE: The wireless keyboard and mouse have special features which may not be available on other devices that could be used with your computer.
  • Page 9 Setting Up Your XPS One™ Computer Turn on the wireless keyboard and mouse. NOTE: The wireless keyboard and mouse are synced and ready to use. If you have a problem setting up your wireless keyboard and mouse, see “Wireless Keyboard or Mouse Problems”...

  • Page 10: Connect The Network Cable (Optional)

    Setting Up Your XPS One™ Computer Connect the Network Cable (Optional) A network connection is not required to complete this computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a home cable modem or Ethernet jack), you can connect it now.

  • Page 11: Connect The Power Cable

    Setting Up Your XPS One™ Computer Connect the Power Cable...

  • Page 12: Press The Computer Power Button

    Press the Computer Power Button NOTE: If the computer appears to be on, but the display is off, touch the display power button on the bottom right corner of the front of the computer.

  • Page 13: Windows Vista ® Setup

    Windows Vista Setup ® Your Dell computer is preconfigured with Windows Vista. To set up Windows Vista for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens...

  • Page 14: Set Up Media Center

    Set Up Media Center (For Use With Optional TV Tuner) If you do not have a set-top box, connect the TV Cable or Digital Antenna Cable.
  • Page 15 Setting Up Your XPS One™ Computer NOTE: In some regions, you must connect the TV cable or digital antenna cable to the isolator before connecting to the TV IN connector.
  • Page 16 Setting Up Your XPS One™ Computer If you have a set-top box: Attach the IR Transmitter to the Set-Top Connect the TV Input Device...
  • Page 17 Connect the IR Transmitter to the TV Input Device Connect the Set-Top Box to the TV Input Device (Cables Not Included) NOTE: Connect only one video cable.
  • Page 18 Setting Up Your XPS One™ Computer Install the batteries (included) Press the button to launch the media center...
  • Page 19 Setting Up Your XPS One™ Computer...

  • Page 20: Using Your Xps One

    Using Your XPS One Your XPS One A2420 has indicators, buttons, and features that provide information at-a-glance and time-saving shortcuts for common tasks. Front View Features 1 Speakers (2) 2 Air vents — Internal fans create airflow through the vents to prevent the computer from overheating.
  • Page 21 NOTE: Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning your face and minimizing the need for you to use login passwords. For more information, click Start Programs→...

  • Page 22: Left Side Features

    Left Side Features Media card reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital memory cards: • Secure digital ( SD) memory card • Secure Digital High Capacity (SDHC) card •...
  • Page 23 Headphone or line-out connector — Connects to headphones. NOTE: To connect to a powered speaker or sound system, use the audio out or S/PDIF connector on the back of your computer Microphone or line-in connector — Connects to a microphone for voice or to an audio cable for audio.

  • Page 24: Back Panel Connectors

    Using Your XPS One Back Panel Connectors...
  • Page 25 IEEE 1394a connector — Connects to high-speed serial multimedia devices, such as digital video cameras. USB 2.0 connectors (4) — Connect USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. TV input-device connector — Connects your computer to the TV input-device.

  • Page 26: Wireless Keyboard

    Wireless Keyboard Your XPS One supports a special wireless (non- Bluetooth) keyboard which is optimized for use with your computer. touch pad touch-pad buttons alternate left touch-pad button...
  • Page 27 Using the Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch-pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad.

  • Page 28: Using The Optical Disc Drive

    Using the Optical Disc Drive NOTICE: Do not use non-standard-size or shape discs (including mini-CDs and mini-DVDs) or you will damage the drive. NOTE: Do not move the computer while playing or recording CDs and DVDs. TV Input Device (Optional) 12 cm audio composite video...

  • Page 29: Software Features

    Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide available on your computer or on the Dell Support website at support.dell.com. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets.

  • Page 30: Connect To The Internet (Optional)

    Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer. Microsoft Windows Vista ® three default options: • Balanced — This power option offers full performance when you need it and saves power during periods of inactivity.
  • Page 31 NOTE: If an external USB modem or WLAN adapter is not part of your original order you can purchase one from the Dell website at dell.com. Setting Up a Wired Internet Connection...
  • Page 32 Click → Connect To. Start Follow the instructions on the screen to complete the setup. Setting Up Your Internet Connection If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section.

  • Page 33: Wireless Keyboard Or Mouse

    This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 38 or “Contacting Dell” on page 53. Wireless Keyboard or Mouse Problems If the mouse and keyboard stop communicating with the computer —...

  • Page 34: Network Problems

    Press the wireless sync button at the back of your computer and then the wireless sync button on your keyboard. Press the wireless sync button on the computer again, and then the wireless sync button on your mouse. The mouse and keyboard should now be paired.

  • Page 35: Power Problems

    Ensure that the display is powered on. • If the display is connected and powered on contact Dell, see “Contacting Dell” on page 53. If the power light is blinking blue — The computer is in sleep state. Press a key on the...

  • Page 36: Memory Problems

    If the power light is steady amber — There is a power problem, a device may be malfunctioning or incorrectly installed. For assistance contact Dell, see “Contacting Dell” on page 53. If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals.

  • Page 37: Lockups And Software Problems

    Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your...
  • Page 38 If a program is designed for an earlier Microsoft Windows operating system — ® ® Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.
  • Page 39 – Ensure that the program is installed and configured properly. – Verify that the device drivers do not conflict with the program. – If necessary, uninstall and then reinstall the program.

  • Page 40: Using Support Tools

    About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories) The top of the Dell Support Center home page displays your system’s model number along with its service tag and express service code. For more information about the Dell Support...

  • Page 41: System Messages

    This beep code tells you that the computer encountered a possible motherboard failure. If your computer beeps during start-up: Write down the beep code and Contact Dell, see “Contacting Dell” on page 53. Run the Dell Diagnostics to identify a more serious cause, see “Dell Diagnostics”...

  • Page 42: Hardware Troubleshooter

    Alternatively you could see the Service Manual on the Dell Support website at support.dell.com or see “Contacting Dell” on page 53 for assistance. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help...

  • Page 43: Dell Diagnostics

    Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
  • Page 44 Dell Diagnostics from the Drivers and Utilities media. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting Dell Diagnostics From the Drivers and...

  • Page 45: System Recovery Options

    However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if neither System Restore nor Dell Factory Image Restore did not resolve your operating system problem. System Restore...

  • Page 46: Dell Factory Image Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore Click Start In the Start Search box, type System Restore and press <Enter>.
  • Page 47 If possible, back up all data before using Factory Image Restore. Dell Factory Image Restore Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window.

  • Page 48: Operating System Reinstallation

    NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer,...
  • Page 49 Insert the Click Exit if the Install Windows message appears. Restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft desktop;...

  • Page 50: Getting Help

    Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page 49 for a more extensive list of Dell Support online. If the preceding steps have not resolved the problem, see “Contacting Dell” on page 53.

  • Page 51: Technical Support And Customer

    DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

  • Page 52: Automated Order-Status Service

    Log in as user: anonymous, and use your e-mail address as your password. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell. com, or you can call the automated order- status service.

  • Page 53: Returning Items For Repair Under Warranty Or For Credit

    Warranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for your region, see “Contacting Dell”...

  • Page 54: Before You Call

    Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard,...

  • Page 55: Contacting Dell

    Dell provides several online and telephone- based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit support.dell.com.

  • Page 56: Resources

    Dell Support website ™ at support.dell.com. the Dell Technology Guide available on your computer or on the Dell Support website at support.dell.com. the Service Manual on the Dell Support website at support.dell.com. NOTE: In some countries, opening and replacing parts of your computer may void your warranty.
  • Page 57 Regulatory information, Ergonomics information, and End User License Agreement. find your Service tag/Express Service Code— You must use the service tag to identify your computer on support.dell.com or to contact technical support. find drivers and downloads. access technical support and product help.

  • Page 58: Specifications

    Specifications System Model XPS One A2420 This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click →...
  • Page 59 Drives and Devices Available device Serial ATA hard drive, USB memory devices, DVD and CD-RW combo drive, DVD+/- RW, microphone array, 8-in-1 Media Card Reader, and Blu- ray Disc™ Memory Type Dual channel 800 MHz DDR2 Connectors Capacities 512 MB, 1 GB, and 2 GB Minimum 1 GB...
  • Page 60 External Connectors Network adapter RJ45 connector USB 2.0 Two side-panel and four back-panel connectors Audio Two side-panel connectors for microphone/line-in and headphones/ line-out; two back-panel connectors for S/PDIF digital audio out and 2.0 audio out TV input-device 10-pin connector to connector attach the optional TV input device...
  • Page 61 Video Type Intel G45 LCD interface LVDS Dependant on TV support (with optional TV tuner card region: only) NTSC/ATSC: NTSC supported in RF, S-video, and composite modes. ATSC supported in RF mode. PAL/SECAM/ DVB-T: PAL/ SECAM supported in RF, S-video, and composite modes.
  • Page 62 Display Viewing angles Horizontal +/- 89° Vertical +/- 89° Controls Brightness can be controlled through keyboard shortcuts if you are using the optional wireless keyboard optimized for use with your computer. Physical Approximate height 46.1 cm (18.2 inches) Approximate width 68.4 cm (26.9 inches) Approximate depth 9.33 cm (3.7 inches)
  • Page 63 Computer Environment Relative humidity 20% to 80% (noncondensing) Maximum Vibration: Operating 0.26 Grms random for 2 min in all operational orientations Storage 2.2 Grms random for 15 mins Maximum Shock: Operating Half-Sine Pulse: 40G for 2ms with a change in velocity of 20 in/s (51 cm/s) Computer Environment Storage...

  • Page 64: Appendix

    Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by...

  • Page 65: Index

    Computer Environment 60 Computer Information 57 computer, setting up 5 connect(ing) optional network cable 8 using dial-up 29 via DSL 29 via WLAN 29 wireless keyboard 6 connectors back view 20 conserving energy 28 Contacting Dell online 53 customer service 49...
  • Page 66 27 your energy settings 28 data, backing up 28 DellConnect 49 Dell Diagnostics 41 Dell Factory Image Restore 43 Dell Support Center 38 Dell support website 55 Dell Technology Guide for futher information 54 Diagnostic Checklist 52...
  • Page 67 help getting assistance and support 48 IEEE 1394 connector 20, 23 Internet connection 28 Internet Service Provider 28 line-in connector 21 media card reader 20 memory minimum and maximum 57 memory problems solving 34 Memory Stick reader 20 memory support 57 microphone connector 21 MMC 20 Multi Media Card reader 20...
  • Page 68 Physical 60 Ports and Connectors 57 Power 60 power button and light 21 power connector 23 power problems, solving 33 problems, solving 31 processor 56 products information and purchasing 51 reinstalling Windows 43 resources, finding more 54 restoring factory image 44 SD card reader 20 SDHC card reader 20 security cable slot 23...
  • Page 69 technical support 49 USB 2.0 back connectors 20, 23 ventilation, ensuring 5 warranty returns 51 Windows, reinstalling 43 Windows Vista ® Program Compatibility Wizard 36 reinstalling 46 wireless mouse and keyboard reconnecting 31 wireless network connection 32 wireless sync button 21 xD-Picture Card reader 20...
  • Page 72 Printed in the U.S.A. www.dell.com | support.dell.com 0HW049A01...
  • Page 74 Printed in Brazil. www.dell.com | support.dell.com 0HW049A01...
  • Page 76 Printed in Malaysia. www.dell.com | support.dell.com 0HW049A01...
  • Page 78 Printed in Ireland. www.dell.com | support.dell.com 0HW049A01...
  • Page 80 Printed in China. Printed on recycled paper. www.dell.com | support.dell.com 0HW049A01...

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