AT&T Merlin Legend MLX-20L Operation Manual page 24

Communications system queued call console
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Call buttons
Buttons (labeled 1–5) to
make and receive inside
and outside calls
Fixed feature buttons
Buttons for special operator
functions and basic call
handling
Start — begins directing
the call and puts the
caller on hold at the
Source button
Source — connects you
with the caller after
you've begun directing
the call
Destination — connects
you with the person
being called (when you
are directing the call)
Release — completes a
call and frees you for the
next call. It also releases
you from a 3-way
conference.
Headset Auto Ans —
(Headset Auto Answer)
automatically connects
you to the next call each
time a new call arrives at
your console
Headset Mute
(Headset/Handset Mute)
— temporarily turns off
the headset microphone
to allow you to talk to
someone privately. It
also turns off the
handset microphone.
Headset Status —
allows you to switch
between the handset and
the headset
Send/Remove Message —
turns co-workers' message
lights on and off
Position Busy —
temporarily prevents most
calls from being sent to your
console. You will still
receive calls to your
extension and calls from
co-workers who are using
forwarding features.
Night Service — turns on
after-hours phone operation
Alarm — notifies you that
something is wrong with the
system
Cancel — cancels a
call-directing attempt and
reconnects you to the
original caller held at the
Source button. The call
then moves to a call button.
Join — connects you, the
original caller (source), and
the co-worker being called
(destination) in a 3-way
conference
Pool Status — shows you
the status of the outside line
groups in your system
Forced Release — drops
all callers (including you)
from a call and frees you for
another call
1-10

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