Consultation Call And Call Transfer - Avaya Integral D3 User Manual

Integral 5

Consultation call and call transfer

During an external call, you can switch the handset to mute and carry out
a query within the room or with an internal subscriber. Your call partner
waiting on the line cannot hear you doing this. You can also transfer your
caller internally or externally.
Consulting with an internal subscriber
You are speaking on the telephone.
R
Go to consultation mode with the R button. Your first call partner
cannot hear you.
e.g. 7654.
You are connected. Your first call partner is made to wait.
Refer- -back to a list entry
You can select a refer--back subscriber from the call list, the redial list or the
phone book.
You are speaking on the telephone.
R
Go to consultation mode with the R button. Your first call partner
cannot hear you.
Call up the required list, e. g. the call list by pressing the 0 key for a
long period.
OK
OK
Scroll to the desired entry and confirm.
You are connected. Your first call partner is made to wait.
Enter the subscriber's internal call number,
The functions
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