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Troubleshooting
4
Troubleshooting Index
Symptoms
FST Drive contents don't
show up in window/ "No
Drive Communication"
message in main window
PC folder contents don't
show up in window
No output when
auditioning tracks
My audio editor won't
open the FST file
Cause
FirePort wasn't powered
down after HD was
disconnected from system
via taskbar
HD is attached, but
FirePort is turned off
Bad cables.
Wrong Format button
selected
Directory path is incorrect
Amplification system not
turned on
Sound card can't play back
higher sample rate files
Audio editor is expecting a
16-bit file
Solution
Turn off FirePort and turn
it back on again. For more
information, see page 19.
Turn on FirePort.
Replace the cables.
Select the proper Format
button in the Format
window. For more
information, see page 27.
Use the Browse button to
navigate to the proper
folder. For more
information, see page 25.
Turn on amplification
system.
Refer to your sound card's
technical documentation.
You may need a different
sound card if you want to
preview 88.2k or 96k files.
Select the 16-bit word
length export option in the
Transfer pull-down menu.
For more information, see
page 28.
37
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