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Troubleshooting - Alesis MasterControl Quick Start Manual

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TROUBLESHOOTING

Ensure that your computer "sees" the MasterControl.
On Windows, open the Alesis Firewire Control Panel that was installed on your desktop. If its entries are
blank, then there is no connection between the MasterControl and your computer.
On Mac, open Audio MIDI Setup and ensure that you can select "Alesis Firewire" for your inputs and
outputs.
If your computer does not see the MasterControl, check that you installed the drivers properly. Next,
check your cables. Finally, re-boot your computer and/or MasterControl.
FURTHER SOUND SETUP
Windows: Making the MasterControl your default sound device
1.
Connect the MasterControl to your computer.
2.
From the Windows Start menu, choose Control Panel.
3.
Choose Sounds and Audio Devices (XP) or Sounds (Vista).
4.
Click the "Audio" tab. Change the default devices for both sound playback and sound recording to
"Alesis FireWire Audio." If you will be using MIDI, select "Alesis FireWire MIDI" from the MIDI
music playback menu.
5.
Click the "Voice" tab. Change the voice playback and voice recording settings to the "Alesis
FireWire Audio" option.
6.
Click "Apply" to apply these changes.
Windows: Disabling Windows System Sounds
To prevent Windows system sounds – the sounds that Windows plays to signal starting up, shutting
down, alerts, and so forth – from interfering with your recording, we recommend disabling these sounds:
1.
Click the "Sounds" tab of Sounds and Audio Devices (XP) or Sounds (Vista). Under the "Sound
Scheme" drop-down menu, choose "No Sounds."
2.
Click "OK" to accept this entry and close the dialog box.
Mac: Disabling Mac System Sounds
To prevent Mac system sounds – the sounds that Mac plays to signal starting up, shutting down, alerts,
and so forth – from interfering with your recording, we recommend disabling these sounds:
1.
Open the System Preferences panel and click "Sounds."
2.
Under the "Sound Effects" tab, deselect the boxes labeled "Play user interface sound effects,"
"Play feedback when volume is changed," and "Play Front Row sound effects."
3.
Close the window to save these settings.
3

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